After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct.
After a trip to Brazil, the App Store apparently thinks my iPad 2 is still there. When I try to download an app, I get a message that I can't get that app from the Brazilian store and have to switch to the U.S. store. The general settings are correct. I apparently need to switch locations manually, specifically for the App Store. Help?
Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.
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I have download a video on my iPhone but want to watch it on my iPad which both are connected to the same iTunes account but it hasn't shared to my iPad !?? When I try to download on my iPad says I've already purchased and would I like to buy again ?
Movies are not part of the automatic downloads feature. Apps, music and books only.
If you live in the U.S. you can download many Movies again for free using the same Apple ID that you bought the movie with. If you do not live in the U.S, that feature is not available. Not all Movies are available at this time either.
You can transfer the movie to iTunes on your computer and then sync it to the iPad if you like. -
I am having trouble downloading a movie, I tried it 3 times and I still cannot get it.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try to download games eg. Dreamland HD light it says the following: your request cannot be completed. Please help.
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
can somebody help? when i try to download itunes i recive a message about a 64 bit or 32 bit and then the download goes in reverse.
Go to Start and right click on Computer, choose properties, this will help you determine whether your system is 32 bit or 64 bit.
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Downloaded an app and it is not there but when I try to reinstall it says it is installed and it won't let me, please help?
Reboot your iPad and then look again - do the search again and see if you at least confirm that it is on the iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If you can confirm that the app is on the iPad with the search, but still cannot find it on any of your screens, connect your iPad to your computer and launch iTunes. Select your iPad on the left side. Click on the Apps Tab in the iTunes window on the right. Look through the list of apps and find it in the list. Double click on the icon in that list and it should show you the folder and screen that the app is on. -
A new version of Firefox downlaoded the other day and now Firefox will not open at all. I tried to redownload version 4 and an earlier version (3.6) but I get a message that says that "Firefox must be close first in order to continue". There was no other box open at that time. What can I do to get Firefox to work?
Hey, thanks for the info. Upon further reading into the help section, I realized that I had to uncheck spybot tea timer to get the downloads to save & open. Wish I had read that a couple of months back... Works fine now anywho, thank you for your response.
Have a good one! -
The message goes on to say the certificate expired on 5/22/11 at 3:11 pm Error code: sec_error_expired_certificate.
I get this pop-up message about every 5 minutes.
I am not an IT professional or advanced user so please provide a simple solution. Thank you.I'm having this problem too. Tried the above link and thinking that sounded pretty straight forward, unfortunately this message was displayed:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<!--fe12.api.del.ac4.yahoo.net uncompressed/chunked Tue May 24 08:51:42 UTC 2011 -->
<result code="access denied"/>
Any help, please?! -
I bought a used iMac recently, and sometimes the app store asks for the user password of the previous owner (and displays former owner's ID). It won't allow me to change ID to mine, even though I am signed into store with my own account (and this is shown in dropdown menu). How can I make the store recognize my ID for downloads?
It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want. -
This started after the latest security update for Firefox26 self installed. I have tried all of the suggested fixes; restarting in default mode, un-installing then re-installing the Ant video down loader etc all to no avail. How do I fix this?
Ant Video Downloader 2.4.7.11 is a Firefox add-on that doesn't look like it's been updated yet for Firefox 26. See https://addons.mozilla.org/en-US/firefox/addon/video-downloader-player/
The best I can suggest is to contact the add-on developer. -
I attempted to do the update on Firefox 3.6.9 and it said that it could not update because Firefox was still running even though it did not appear in the list of processes in the task manager. I decided to reinstall Firefox and the above message now is displayed each time I restart my computer and attempt to install Firefox 3.6.10.
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\xuab2q88.default is the location of the cache folder for your default profile. If the updates folder isn't there then it looks that Firefox hasn't downloaded an update.
You can download the full version from http://www.mozilla.com/firefox/all.html
Delete the Firefox program folder: C:\Program Files\Mozilla Firefox
That will remove all Firefox program files in case some are locked or protected by security software.<br />
That should allow you to install a full version of Firefox 3.6.10
Your Firefox profile data is stored elsewhere and won't be affected. -
I am trying to download new version of iTunes from App store having purchased it on my laptop. When I try to download on my iMac I get the following message:
Error message when I try to download new iTunes as follows: iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
Thank you.Make a back up of your Library. Now you can update without fear.
Regards
TD -
I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
When I try to download a software up date for another program in Binary File (eg. C Cleaner or a Microsoft file) in Firefox they all just come up in the download window as 'Canceled'? When I go to the destination folder the download file icon is there with 0 Kb's for size...Then when I click 'RETRY' the download it appears to download fully, but when I go into the destination folder the downloaded file is not there? I need to know if there is something in the Firefox options to resolve this problem or much more!!
If all .exe files are blocked, antivirus software is most likely configured to block them. See if you can download these with your antivirus and/or security software disabled.
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The download button does not appear when I try to download Flash Player
The download button does not appear when I try to download Flash Player on my MacBook Pro. I'm using Firefox. I uninstalled Flash Player yesterday and can't download the newest version 11.6.602.180 today, help!
Here's the current link to the offline installer:
http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
Are you running any ad-blocking or anti-tracking plugins? When the product download center appears broken, those are common contributors.
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