After a virus attack and cleaning my computer ... my Adobe Cloud Subscription doesn't exist and suggests that I am back to a trial version! How do I get my CC subscription back to normal???

My Adobe Cloud Subscription doesn't exist. How do I get it back to normal?

Hi Craig,
Please refer to the help document below to fix the issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena

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I was cleaning out my computer and accidentally deleted my Itunes, i have re-installed the latest version, how do i get all my music back into i-tunes from one of my devices?

i was cleaning out my computer and accidentally deleted my Itunes, i have re-installed the latest version, how do i get all my music back into i-tunes from one of my devices?

Use your backup copy of your computer.

Hi, trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem

Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

I updated my software for my Iphone and my maps disapperead. New maps provided by Apple or of significantly worse quality than my previous Googke maps. How can I get my Google maps back?

I updated my software for my Iphone and my maps disapperead. New maps provided by Apple or of significantly worse quality than my previous Googke maps. How can I get my Google maps back?

This app does it well, including StreetView
http://itunes.apple.com/gb/app/ifindview-connect-to-facebook/id480510706?mt=8

I am trying to install an app. When I click install, my old gmail account shows and asks for my password etc but I have a new gmail account that is associated with my apple id. How can I get it to default to the new gmail?

I am trying to install an app in my iphone. When I click Install, my old gmail account comes up for verification and it asks for my password etc. I dont use this account anymore and have a new gmail account that is associated with my apple account. How can I get the new gmail to default when I am trying to install apps?

Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

My Mozilla updated or changed not too long ago, I had to reset and now it's gone back to 9 thumbnails. How to I get the other one back?

Okay so like I said above, my Mozilla suddenly changed one day to showing a search box, and two different "favorite" tabs when I opened a new tab. After I set it up with my favorites and deleted the ones I didn't used I liked it a lot better and it was easier for my kids to use to find the websites they like. I had to reset my Firefox because I had a problem with a new blank tab opening every time I started it, when I did that it set it back to showing the nine thumbnail page. How to I get it back to the new page set-up?

You can modify the browser.newtab.url pref on the about:config page and set its value to your preferred new tab page.
You can open the about:config page via the location bar and you can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
See also this article about the New Tab page (about:newtab):
*https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites

Firefox tries to download entire mp3 rather than stream it, as it did in previous versions, how do I get my stream-ability back?

Firefox refuses to stream mp3 files within the browser now that I've upgraded to 6.0.1. I was running 3.5 something which I loved and accidentally upgraded- after much adjusting and tweaking I'm kind of ok with 6.0.1... except for this mp3 issue.
It insists on downloading the entire mp3 before it will play any of it- which is a real killer on my slow connection when I listen to several hour long mixes pretty much 100% of the time.
Is there a way that I can get my stream-ability back?
Note: in the applications tab under FF prefs I've tried all the options;
-Use quicktime plug-in 7.6.6 (in firefox) (it doesn't work like it should)
-Always ask (which tells me I lack required software)
-Save file (just as slow as what it's doing, except it takes it to my DL manager)
-Use itunes (I want them to stream in browser)
Any help?

You can check the browser.newtab.url pref on the about:config page.
*http://kb.mozillazine.org/about:config
See this article about the New Tab page (about:newtab):
*https://support.mozilla.org/kb/new-tab-page-show-hide-and-customize-top-sites
Try to reset some preferences to the default with the SearchReset extension:
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

The message suggestions that pop up while typing have disappeared. How do I get this feature back?

I recently upgraded to ios 8.0.2 on the iPhone 5. One new feature I noticed was a grey box that listed word suggestions to add to a text as it was being typed (not to be confused with the auto correct or original word bubble that pops up for autocomplete). It disappeared and I am not sure why or how I can get this feature back.

If there is a thin gray bar with a white dash in the middle immediately above the keyboard, you can reopen the suggestions by placing a finger on the white dash and dragging up.
You can turn the suggestions on/off by going to Settings > General > Keyboard > Predictives

Restored today, but then downloaded and installed ios 7. on install restore point doesn't exist and only half a restore part way through ios 7, which has lost most stuff. previous restore points dont seem to exist either only back in April

I have restored earlier today and got a time confirmation afterwards.
Have just installed IOS 7 to find that the restore point doesn't now exist according to itunes.
The phone has made its own restore point part way through IOS 7 installation but half the stuff is missing.
Help !!!
I had loads of very important stuff on the phone. But the only restore points now available are back in April

I also have found out that having updated itunes that this has reverted to a previous setting of syncing my music!!
What on eart is going on Apple ???
This is really poor and not the firtst time these things have happened. Billions of dollars and poor quality !!!

I got a new iPad last month and set up through iCloud. Still have a message on my screen that it is still restoring from iCloud. How do I get it to complete other than having to rest me start again?

I Got a new iPad last month and sent up in the usually way and syncd to iCloud. However it has ever since shown a comment saying:
Restoring from from I cloud backup
i I have no idea how to get it to complete. Or do I need to re-set and start again?
Help!

Where do you see this message? I know it can take a few hours to restore from an iCloud backup if you had lots of apps, data, movies, camera roll photos etc on it, but it should not take days and daus to finish.
Have you restarted or reset your iPad since you got it? Not the reset that you are talking about - I mean the system reset. Try either or both and see if the message goes away.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support

How do I get transit routing maps back in iOS 6?

Hi there,
My phone stopped receiving messages, and I was forced to update to iOS 6 on my 4S to get it working again.
I've heard bad things about Apple maps (the reason I was holding off updating), but I can't believe how bad it is. Here in Montreal, it is completely unusable.
I use Google maps all day, every day for transit directions and need to get it restored. I tried the web app, but it doesn't work well at all.
So, short of buying an S3, how do I get native Google maps back on my 4S?
Annoyed at such a drastic loss of functionality and disregard for user experience.
-Jared

I hope someone from Apple hears this clearly.
I've been extoling the virtues of the iPhone and iOS since day one, but with this, you leave me nothing to stand on. I can't argue in it's favor without sounding like an idiot anymore.
Removing Google maps, giving priority to your business interests over the user's experience, is the last straw for me.
To S3 and functional mapping I go.

I had to restore my PC after a virus attack, how install my Acrobat again ?

Hello,
After a virus attack my PC had to be completly restore.
I had ACROBAT Pro and I would like to nstall it again on my computer.
When I try to upload ACROBAT it ask me to neter a licence number and I don't have it as I use ACROBAT with a everymonth payment account.
So how intsall ACROBAT without any licence ID ?
Thanks

The subscriptions generally are activated with your AdobeID. That should be an option when you start Acrobat for activation.

I had to get my computer cleaned off. I have itunes back now how do i get my phones items back on itunes? I was backed up on icloud

I had to get my computer cleaned off. I have itunes back now how do i get my phones items back on itunes? I was backed up on icloud

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.

I have authorized a new computer, and itunes is not registering recent purchases. How do I get my entire library back on this new computer without having to re-buy them all?

I have just gotten a new computer which runs windows.
I have authorized this computer with itunes...
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How do I get these songs/playlists back, or do I have to actually re-buy all these songs?

From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2

My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

You can recover any purchased songs that are on iPods using the procedure here.
If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
To request a redownload, contact iTunes support from the menus in iTunes or use this page.
Best of luck.

After a virus attack and cleaning my computer ... my Adobe Cloud Subscription doesn't exist and suggests that I am back to a trial version! How do I get my CC subscription back to normal???

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