After accepting the carrier update yesterday my iPhone 5s will not receive emails via my work Exchange system.
After accepting the carrier update yesterday my iPhone 5s will not receive emails via my work Exchange system. I can send emails, but can not receive. I deleted my account and added it back with the directed provided by our Corporate IT, but I still can't receive emails. I've hard booted and soft booted my phone several times to no avail. What else can I do to help remedy this situation?
I don't have any other email accounts on my phone and I don't get any type of error message. It just says "Checking for Mail" and I receive nothing, so I know that it is accessing my work email system. I haven't made any changes to my account. I only accepted the message to update my carrier system.....I do have an appointment with the local Verizon store to see if they can help.
Just FYI, my Exchange email account still works on my iPad, so I'm pretty sure the settings are correct.
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