After activating my iPhone 4s, my phone number shows up as "n/a" and my old iPhone is still working. Any thoughts?

After syncing my new iPhone 4s, my old iPhone is still working and the new one says No Service. When I connect to iTunes, it says my Phone Number is "n/a" and my old iPhone is still working.
When activating initially through AT&T, I had no problems, but I've just never gotten service. Any thoughts? Could this all just be due to the servers being overloaded today?

After waiting on hold for a long time, I talked with AT&T to determine that the ICCID and IMEI numbers didn't get changed in their system.  (I'm guessing lost in transfer due to the load on the system?).  They took down the info, disconnected the call (I had to call from the 3Gs - no landline), and then called me back on my 4s.  Problem solved.
Hold times suck right now, but at least 611 calls don't cost you minutes and speaker phone is your friend

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