After adding still images, FCE crashed and now I cannot open the file

Anyone know how I can "rescue" my movie? Perhaps some of the images are corrupted but I'm in a Catch 22 since I cannot delete them without opening the file first. My other movies do open, so it appears that overall FCE is working. Hate to lose all this work...

See if you have an +Auto Save Vault+ file thqty pre-dates the crash.
Al

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InDesign Crashed and Now Can't Open the File It Crashed On

I had a file open from a G4 server. I left and came back and my computer had gone to sleep losing the connection to the server. InDesign crashed with that file open and now I can't open the file at all I keep getting this error message:
Cannot open the document [document name]. You may not have permission or the document may be open already. For multi-user access, close the file and then lock it using the File > Get Info command in the Finder.
The document is not open, on the server I forced the permissions to be all read and write for everyone, I dumped my InDesign preferences. What else can I do? Has anyone had this problem before? (I am connected to the server now that I'm trying to reopen it.)
When I started InDesign after it crashed, it asked me to recover the file and I tried to but it didn't open anything (I was not connected to the server at that point which may have screwed things up) There are two files in the InDesign Recovery folder one called 'RecoveryData' and one called 'DBTmp239689402256' both of which don't open in indesign.

You may want to back up your work on a regular basis. Check out Retrospect or Retrospect Light. Lots of computers come with the light version so you may already have it.

I have LR 4 and now I cannot open the software because I get this warning: light room cannot start because it cannot create files in the temp file location.. C:/windows/temp. How do I fix this? I have removed and downloaded LR and even used by disc and st

I have LR 4 and now I cannot open the software because I get this warning: "light room cannot start because it cannot create files in the temp file location. C:\windows\temp\". I think I need to have LR open in a different place but I have no idea how to do that. Any help is most appreciated.
Alex

Jim
Thank you for your prompt reply. Unfortunately I am not that tech oriented and
cannot easily find that folder. I did notice when I was booting up the LR software
that I could accept the site where LR usually is set up or choose a place. I am
thinking that the standard location for LR software is corrupted and that if I
chose a different place it would work. I say this because whether I use my
original disc or download from adobe I get the same warning. I have 100GB of
memory on the hard drive and I have cleaned the computer with Mcaffee and free
software. What should I do next? I can't use this software and I doubt LR 5
would open up with my current problem.
Alex

I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?

I just installed the new upgrade and now I cannot open the Solitaire game. How can I fix this?

Check to see if the developer has released an update to the app.

Flash crashed and now I cannot open my fla file.

I was working on a final project for school and Flash tried to auto save. It said it couldn't auto save and asked me to save a different way. When I clicked file to save as to the desktop it just crashed. I had made one change at this point and didn't care if I lost progress, but when I went to open the file it said it couldn't be opened.
I need to recover this file because I only have a much earlier version saved on my computer at home and this project is due in a week. Please help me!! I am using CS6 btw on a mac if it makes a difference.

This is a very well known issue. I suggest you look in these existing threads and follow some of their suggestions. Ultimately, unless the repair archive method works, it's probably not able to be recovered. Saving iterations of Flash files is workflow you should get used to (File.fla, File_v2.fla, File_v3.fla, etc).
Try saving your file (once you get some working version) to an XFL file. This is an easier format to manage if you have a repository (SVN, git, etc).

I recently reinstalled cs2 and now i cannot open raw files. how can i get them to open?

i cannot open raw files anymore

You shouldn't need the dng converter for the nikon d80 as camera raw 3.7 should open them.
In photoshop cs2 if you go to Help>About Plug-In>Camera Raw, what is the version?
Also, you need to unzip the camera raw 3.7 update and then copy the Camera Raw.8bi to:
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 64 bit windows 8 system
or
C:\Program Files\Common Files\Adobe\Plug-Ins\CS2\File Formats on a 32 bit windows 8 system

I downloaded the newest version of iTunes, and now I cannot open the iTunes store. It just sits there and says it's loading for hours, but does nothing.

I downloaded the most recent version of iTunes, and now the iTunes store won't open. It just sits there and says 'accessing iTunes store for hours, but does nothing.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Upgraded HFM apps from 9.3.1 to 9.3.3 and now I cannot open the app.

I've upgraded 9.3.1 to 9.3.3 and when opening upgraded app (both from Workspace and thick client) I'm getting following error message:
'An unexpected database error occurred. Check event log for details. (-2147220900)
Looking at the HsvEventLog:
<?xml version="1.0" ?>
<EStr>
<Ref>{98CDC197-A9C9-4730-A4CB-2A5A7BE721CB}</Ref>
<User>ORA-14457: disallowed VARRAY and Nested Table column in a Temporary table</User>
<DBUpdate>13232944</DBUpdate>
<ESec>
<Num HEX=0x80040E14>-2147217900</Num>
<Description Src=ADO>One or more errors occurred during processing of command.</Description>
<Type>1</Type>
<DTime>20/10/2010 6:22:03 PM</DTime>
<Svr>ADELN195</Svr>
<File>CHsvDSICM.cpp</File>
<Line>6789</Line>
<Ver>9.3.3.0.2853</Ver>
<DStr>CREATE GLOBAL TEMPORARY TABLE TEMP_VARRAY_TABLE (DIMID NUMBER, DIMARRAY TYPE_NUMVARRAY) ON COMMIT PRESERVE ROWS</DStr>
<ExErr></ExErr>
</ESec>
</EStr>
Has anyone seen this issue before?
Database is: Oracle 9.2.0.8 (validated with support matrix as a supported version)
Cheers,
Edited by: user8640150 on 20/10/2010 15:42

This issue is now resolved and I would like to share with others.
This issue occurs when HFM application is upgraded to 9.3.3 on Oracle 9i database. There is a patch 9.3.3.0.03 to resolved the issue.
Cheers, Louis

Had a recent crash on my macbook, was previously using OS 10.6 I think. Restored from recent Time Machine backup and updated to OS 10.8.2 and now I cannot open Logic Pro 9. I get a 'No entry' Icon and a not supported on this type of Mac message. I cannot

Had a recent crash on my macbook, was previously using OS 10.6 I think. Restored from recent Time Machine backup and updated to OS 10.8.2 and now I cannot open Logic Pro 9. I get a 'No entry' Icon and a not supported on this type of Mac message. I cannot update either as anything up to 9.1.1 tells me I don't need it yet 9.1.2 tells me I need an eligable Logic Pro Version was not found in applications.
All of my files are stored in a separate hard drive with only the actual app having been on my Macbook. Should I just reinstall?

Hi
To run Mouitain Lion you need to update Logic.
For the updaters to work the Logic application must be:
a) Within the Applications folder, and not in any sub-folder
b) Named "Logic Pro" with no extra numbers or spaces
CCT

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

I uploaded that new IOS 8.0 and now I cannot open my mail, Safari, or the new "TIPS" app. Does Apple have some sort of help, other than going to a store that is over 40 miles away?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet. I get a dialogue box saying the QuickTime plugin has failed. I have tried to download the latest plugin but this doesn't work. Can anyone help?

I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?

Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

I have updated to Keynote 6.1, but I still have 5.3 and I cannot open the file I just created in 6.1.

I have updated to Keynote 6.1, my App Store says I did it 2/1/14, I just created a new slideshow in 6.1 tonight, saved it all the way through while creating it, and when finished, saved it one more time, and closed the file. I treid to open it again, but I get an error message stating I need a newer version of Keynote to open the presentation. I check the "About Keynote", and apparently I still have 5.3 and I cannot open the file I just created in 6.1. I try changing the file to open with 5.3, but it won't do that either! The App Store won't let me re-download it. How do I get 6.1 back??? I need to reopen the file I just created.

I am finding that when I launch keynote from the Docking Station and it opens Keynote 5.3, so I command Q and close it. I then go to Finder, go to the Keynote slideshow I created in 6.1 and now cannot open, and CAN open the slideshow from Finder, which it actually open the file in Keynote 6.1.
I emptied my Trash.
What the heck is up with this???? And how do I fix it??

This morning I ask about the requirement to download the adobe Cs6 before i buy the product and the salesperson told me that i met the requirement for that particular software, so my surprise now when i open the file it says an error because my computer d

this morning I ask to a sales person about the requirement to download the adobe Creative Cs6 before i buy the product and the salesperson told me that my computer met the requirement for that particular software, so my surprise now when i open the file it says an error because my computer doesn't meet this requirement, my computer is a OS X 10.5.8 and the requirement is OS X v10.6.8 or v10.7 what can i do?

The requirements are online. For the Master Collection the requirements on Macs are:
Mac OS
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7
4GB of RAM (8GB recommended)
15.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash-based storage devices)
Additional disk space required for disk cache, preview files, and other working files; 10GB recommended
1280×900 display with 16-bit color and 512MB of VRAM; 1680×1050 display required and second professionally calibrated viewing display recommended for Speedgrade
OpenGL 2.0-capable system
DVD-ROM drive compatible with dual-layer DVDs (SuperDrive for burning DVDs; Blu-ray burner for creating Blu-ray Disc media)
Java™ Runtime Environment 1.6
Eclipse™ 3.7 Cocoa version (for plug-in installation of Flash Builder); the following distributions are supported: Eclipse IDE for Java EE and Java Developers, Eclipse Classic, Eclipse for PHP Developers
QuickTime 7.6.6 software required for QuickTime features, multimedia, and HTML5 media playbackOptional: Adobe-certified GPU card for GPU-accelerated performance in Premiere Pro; see the latest list of supported cards
Optional: Adobe-certified GPU card for GPU-accelerated ray-traced 3D renderer in After Effects; see the latest list of supported cards
Optional: Tangent CP200 family or Tangent Wave control surface for Speedgrade
Optional: 7200 RPM or faster hard drive (multiple fast disk drives, preferably RAID 0 configured, recommended) for video products
Broadband Internet connection and registration are required for software activation, validation of subscriptions, and access to online services.* Phone activation is not available.
You should have been given the correct information. Adobe offers 30-day money back guarantee.
You can find return information here:
Return, cancel, or exchange an Adobe order

I just installed OS 10.9.2 and now I cannot open Endnote X4

I just installed OS 10.9.2 and now I cannot open Endnote X4

My colleagues and I have a similar type issue after upgrading from 10.9.1 to 10.9.2.
We all use mid-2011 Macbook Pro's and also use a sapphiretech Vid-2x displayport to dual DVI adapter. This adapter essentially bonds two additional external displays into one large monitor. i.e. two 24-inch displays now become "one" supporting 3840x1080 resolution. The only caveat to using this adapter is that both monitors need to be of the same model. There are no drivers needed to use this hardware adapter.
We don't have displayports per se, rather we use the thunderbolt port. The Vid-2x adapters have worked fine for us from 10.7 - 10.9.1.
Since some of us upgraded to 10.9.2 we've all experienced the same issue in that the Mac no longer recognizes the Vid-2x as being capable of the proper 3840x1080 resolution we require. The best we can get is 3200x1200. Another interesting note is that there are at least three different model pairs of monitors being used by us (Samsung, Asus, Dell).

I recently synced my iPhone and now I cannot open my apps. They immediately pop back to home page.

I recently synced my iPhone and now I cannot open my apps. When I touch the app, it quickly opens and then pops back to my home screen.

Hello...I also have the same problem and cannot open some apps on my iPhone. I have tried downloading a free app but still this didn't help...rebooted phone etc.. Do you think it has something to do with my iPad? The problem started as soon as I transferred all my stuff onto it....any suggestions?? Thanks

After adding still images, FCE crashed and now I cannot open the file

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