After "Advanced System Care 6" Addon installed, Firefox crashes IMMEDIATELY upon startup. How do I remove/disable that addon when Firefox won't start?

None of the solutions I have found online will work because they all require the ability to be able to start Firefox (for example: starting Firefox in Safe Mode).
Is there a way to remove / disable an addon BEFORE starting Firefox ?

To start Firefox in Safe mode, simply hold down the Shift Key when starting Firefox, then remove the add-on

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New install of Acrobat 11.0.09 crashes immediately upon startup

I just signed up yesterday for an Acrobat Pro subscription and immediately downloaded and installed the software. I have not yet been able to run the software as it crashes immediately upon startup. The following is a snapshot of the crash report, I can provide the complete crash report if needed. I am running Mac OS X 10.9.5 and Acrobat Pro 11.0.09.
Process:         AdobeAcrobat [26723]
Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.09 (11.0.09)
Code Type:       X86 (Native)
Parent Process: launchd [167]
Responsible:     AdobeAcrobat [26723]
User ID:         501
Date/Time:       2014-10-10 11:35:23.437 -0700
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 9E386AA7-AA12-FF72-3416-7BA2DEFCF91C
Sleep/Wake UUID: 528914C0-A1AA-4F39-B3E7-7F4E4E214AFB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

I have the same problem. Acrobat XI Pro on a brand new Macbook Pro 13" running OSX 10.9.5 crashes several times a day. Here is the report:
Process:         AdobeAcrobat [22526]
Path:            /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.09 (11.0.09)
Code Type:       X86 (Native)
Parent Process: launchd [141]
Responsible:     AdobeAcrobat [22526]
User ID:         501
Date/Time:       2014-10-21 13:43:44.336 -0400
OS Version:      Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 09809F84-AEF5-5298-83DE-7707D424DC78
Sleep/Wake UUID: AB9597E3-01DF-479D-8923-AB58D376B4CE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f7265d1
VM Regions Near 0x6f7265d1:
    mapped file            0000000045fd7000-0000000046a02000 [ 10.2M] r--/rwx SM=COW /Library/Fonts/Gungseouche.ttf
-->
    MALLOC_TINY            0000000078600000-0000000078800000 [ 2048K] rw-/rwx SM=COW
External Modification Summary:
Calls made by other processes targeting this process:
    task_for_pid: 10
    thread_create: 0
    thread_set_state: 0
Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
Calls made by all processes on this machine:
    task_for_pid: 106984
    thread_create: 5
    thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=293.8M resident=74.3M(25%) swapped_out_or_unallocated=219.5M(75%)
Writable regions: Total=450.0M written=287.1M(64%) resident=49.6M(11%) swapped_out=318.6M(71%) unallocated=400.4M(89%)
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 31.9M
CG backing stores                  39.9M
CG image                           3288K
CG raster data                      132K
CG shared images                    212K
CoreGraphics                          8K
CoreImage                             4K
CoreServices                         32K
Foundation                            4K
Kernel Alloc Once                     4K
MALLOC                            340.2M
MALLOC (admin)                       48K
Memory Tag 242                       12K
OpenCL                                8K
SQLite page cache                   256K
Stack                              71.7M
VM_ALLOCATE                        17.8M
__DATA                             22.5M
__IMAGE                             528K
__IMPORT                              4K
__LINKEDIT                         44.9M
__OBJC                             3372K
__PAGEZERO                            4K
__TEXT                            248.9M
__UNICODE                           544K
mapped file                       388.8M
shared memory                         4K
===========                      =======
TOTAL                               1.2G
Model: MacBookPro11,1, BootROM MBP111.0138.B07, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f63
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

Firefox 19 crashes immediately upon startup. I don't even get to the homepage. Why?

I'm using the release version of Firefox 19. The last day or two it's been crashing immediately upon my clicking the start icon. Here are the last five crash reports:
Crash ID: bp-d513e4fe-a398-4fa8-b754-031ee2130228
Crash ID: bp-ae5b521b-1dbb-42d5-b10d-a78eb2130228
Crash ID: bp-c6f9caa9-f282-4331-86bf-b76722130228
Crash ID: bp-d7bd55e1-3779-4314-87f4-99ee82130228
Crash ID: bp-7de2dd0a-43c4-4a23-b0c8-e4d1b2130228

NVM. Turned out to be the hardware acceleration under the advanced tab. Unchecked that and everything is fine. Sorry to bother you folks.

Firefox crashes immediately upon startup

I have tried reinstalling firefox and also starting it up in safe mode.

Install the latest 7.6.3 version of Roboform.

When I run Advanced System Care by IoBit I always get many privacy issues that need to be removed from my computer and I would like to have Firefox stop this.

I run Advanced System Care 7 by IoBit on my computer daily. It always finds dozens if not hundreds of privacy issues caused by FireFox that need to be removed. I would like to continue using Firefox but will uninstall it if the program keeps causing so much clutter on my machine. I have a Compaq Presario F730US running Vista Home Premium. I do not want FireFox to place ANY cookies or other items on my computer.

So first off, Advanced system care is a piece of junk. It does nothing to improve computer security or performance, and can actually harm your computer. I strongly suggest you remove any iobit products immediately and find a real anti-virus.
Second, cookies can be controlled. They aren't placed on your computer by Firefox, but by websites. You would find that no matter what browser you use you will have cookies from websites you visit.
[[Cookies - Information that websites store on your computer]] explains what cookies actually are.

I am unable to view the full content of various web pages after purchasing Advanced System Care Pro. I was using the free version before with no problems. I cannot figure out if or which setting was changed. Please help

I am unable to view the full content of various web sites after purchasing Advanced System Care Pro. I was using the free version before with no problems. I cannot figure out if or which setting was changed. I tried doing a system restore but that did not work. I tried turning off all features of ASC pro but that did not work. Javascript is enabled. Please help.
Brian

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Advanced System Care Pro asks me to shut down Firefox 3.6.10 to run

Is there any way that Firefox 3.6.10 can be modified in an upgrade to work better with Advanced System Care Pro 3.7.0 (latest one).
Now I have to watch for the ASC-pro notice to shut down Firefox to complete and repair my computer. Running Windows XP-Pro all upgrades done.

Is there any way that Firefox 3.6.10 can be modified in an upgrade to work better with Advanced System Care Pro 3.7.0 (latest one).
Now I have to watch for the ASC-pro notice to shut down Firefox to complete and repair my computer. Running Windows XP-Pro all upgrades done.

I have Firefox and Advanced Systems Care, why do I get 30 spybot reports every time I run Firefox (pups)

I get a list of pups all starting with /Firefox I get this if I run Advanced Systems Care of Malwarebytes.

And the reports say . . . . what?
Please give more information.
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!

Impossible to delete cookies, Cookie Culler, Mil Sheild, CCleaner, Spybot, Advance System Care, Firefox defeated them all.

I no longer trusted Firefox because of this. I even had difficulty uninstalling it; Windows, no; CCleaner, no, Advance System Care, yes. As I had much work to move favorites, etc, and found most extensions for Chrome I will not be going back. Seems strange as I have had Firefox from the beginning but I just couldn't get it to work on many sites and the steadfast refusal to remove cookies made me awfully suspicious. I think new versions were released too quickly, but what do I know?

Do you have an extension like TACO (Abine) or TrackerBlock that maintains a set of OPT-OUT cookies?
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

After removing system fonts and reinstalling fonts, FireFox will not start

After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious.

After reboot firefox won't start. runs in task manager, but won't pop up. reset, safe mode and uninstall/re-install won't help. ok if no reboot.

win7 Pro. has been running firefox ok. but lately with 25 and now 26, the firefox won't start. I can see firefox is running in task manager. but it just won't pop up.
if I download it again and install it, it will run, but every time I reboot the system, it just won't run again.
try: reset, safe mode, uninstall & reinstall, new/clean profile, none of those work.

There may be a corrupted file on Firefox. 
Please attempt to perform a clean reinstall. [https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall (More Details)] This is different than a regular uninstall.
If a clean reinstall does not fix the issue, please try starting your operating system in safe mode. 
To do so, please do the following:
#Ensure that your computer is shut down completely
#Press the power button
#Tap the <code>F8</code> key repeatedly before the Windows logo and startup screen is displayed
#Select Safe Mode With Networking for the advanced startup options list
Please report back with the results of both solutions.

Firefox won't start after windows update

After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DK

I cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
<script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents.

Firefox update failed, so I re-installed. Now firefox won't start up at all?

''locking as a duplicate of https://support.mozilla.org/en-US/questions/969557''
So I ran firefox, and it was updating. While updating, firefox crashed for no apparent reason so I had to close it. Afterwards, every time I tried to start up firefox, it gave me the update failed error, followed by a crash less than a second later. I followed some instructions, uninstalling and re-installing firefox (without removing personal data), but now firefox won't start up at all!
Now what?

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox won't start after an update. Firefox help says check virtualization settings. What is virtualization settings and where do you check them and for what? I have Windows XP

Firefox won't start after downloading update. I've reinstalled Firefox, still won't start. Help says check virtualization settings. What and where are virtualization settings? I have Windows XP.

This might be Zone Alarm since it provides virtualization. Please try the instructions to turn off virtualization in the following support question
http://support.mozilla.com/en-US/questions/880170

Firefox won't start after update - nothing in support pages helps

windows 7 - firefox won't start after update - no support pages are relevant

-> [[Firefox will not start]]
Check and tell if its working.

After "Advanced System Care 6" Addon installed, Firefox crashes IMMEDIATELY upon startup. How do I remove/disable that addon when Firefox won't start?

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