After an automatic Firefox update this a.m. I can't open Firefox.

I get a dialog box, "Entry Point Not Found The procudure entry point XRE_createappdata could not be located in teh dynamic link library" I tried to download firefox again, but can't find where it downloaded to.

This may be caused by a recent Flash 11.3 update.
See:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
*https://support.mozilla.org/kb/flash-crashes-or-does-not-load-firefox-13
*http://forums.adobe.com/thread/1018071?tstart=0
*http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

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After installing iOS 8 update on Iphone 5C, I can't open any files in my emails. Why?

After installing iOS 8 update on Iphone 5C, I can't open any files in my emails. Why?

Hello Rach Ryan
First I would try closing the app from multitasking and then launching it again. To do that, double tap the Home button and then swipe up on the app to close it completely. If that does not work, then I would restart your iPhone.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Regards,
-Norm G.

I don't have firefox on my desktab so i can't open firefox. What to do?

I can't open firefox on my computer beceause there is no icon to klick on

-> Go to Mozilla Firefox folder in Program Files -> right-click '''firefox.exe''' -> go to '''Send to '''and click '''Desktop (Create shortcut)'''
-> Close Program Files folder -> Firefox shortcut will be on your Desktop now
Check and tell if its working.

After a windows 7 update this past week, why can't I open emails at my hotmail accounts like I could before the update?

Up until a recent windows 7 update last week, I could access my hotmail accounts without a problem using Firefox. I can get to the hotmail site as before, but when I click on any link, e.g. emails, nothing happens. How can I resolve this problem? I can open the same emails using IE or Google Chrome (booooooo).

Same problem and I found a temporary solution download IE. Mozilla won't let me then someone else will . I am really sick of these crappy supposed upgrades that just make things worse! At this time Firefox, we need stability and dependability not another disposal piece o crap!

An update tries to run, but an error message stating "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I can't open Firefox

I click on Firefox and it says that Firefox is installing your updates and will start in a few minutes. Then I get "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." this cycle never ends. Do I need to deinstall Firefox and re-install? If I do that, do i lose all of my bookmarks, etc?

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
*C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
*(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates)
*C:\Program Files\Mozilla Firefox\updates
*Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
*Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer. Do not remove personal data when uninstalling.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

After latest os X update February 2012, the Finder can not open a folder anymore and asks to restore the windows or not

After installing the latest update - automatic updates and after rebooting without any error, the finder application can not open any folder or device anymore.
Seems the appication crashes after which the following pop-up appears :
Anybody any idea ?

I would do the following:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

I can't open firefox. i can't send details regarding that to mozilla. i can't restart

it's regarding a problem occuring in Firefox in windows 7. I can't open Firefox in my windows 7 os. i can't restart. send no reports. i tried re installing. it doesn't solve my problem.. eager to here from you. i,m using firefox as my default browser from 2007 n this is 1st time experiencing such a problem..... plz help me....

Hi ragesh,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

After the Firefox update this week (Sept 7?) links from emails won't open. I get an error message. So I've temporarily set IE as my default browser, and the links work.

After the Firefox update this week (Sept 7?) links from emails won't open. I get an error message. So I've temporarily set IE as my default browser, and the links work.

Hi everyone, I have Snow Leopard 10.6.8. I have been very very frustrated by this problem. [I could not create new windows, and anything that opens new windows, such as trying to see what Add-ons you have etc would not work]. I read about changing screen alignment to the top... I have one screen so the option does not exist. The above messages would not fix this problem. I searched hard and did find a solution in the end. I read stuff about removing Add-ons until the problem is fixed, but its simply not the case.
First of all open Firefox. next go to options: Help --- 'Restart with Add-ons disabled'. Tick the box for add-ons, restart firefox. Next go to Tools --- Add-ons. Next (In the Add-ons Manager' click on 'Plugins' on the left hand side pane. Look for the small blue writing that says 'Check to see if your plugins are up to date'.
Now notice it should say 'Missing Flash'. "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version". I followed this, reinstalled Flash and it now works as it always did, no problems. For people where the above fix didn't work, try this one out. Hope it helps people!
:o)

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Firefox doesn't install new versions of plugins, but Flash may update itself automatically.<br />
You are still one version behind on Flash, current is Flash 10.1 r85<br />
If the Flash player didn't update properly then you need to download the full version and run the installer as Administrator (right-click: Run as ...)
Flash Global Notifications Settings Panel:<br />
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html
You are more versions behind on Java updates with having Java 6 U11, current is 6 U22.
*Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete going to windows task manager and process, also i can't open a new window, it won't allow it. please can you help me

I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete firefox going to windows task manager and process, also, i can't open a new window, it won't allow it. please help me, everything works on IE, Google Chrome and Safari, everything went wrong after the update

Hey Elaine07!
I have an article here that can help you with that issue. This article will help you make sure you have uninstalled iTunes correctly and help you troubleshoot the launch issues you are seeing:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Firefox updated this morning and my fonts are all out of sync .want it back to what it was.

ok firefox updated this morning without me agreeing to it. once updated i notice the page i was on the font is huge. I then check in to facebook to find that page is totally different with regard to font size and form size . the games i play on there are now un playable due to the size of screen that i am used to .
i have tried changing settings on firefox to a reasonable size font and yes on some of the pages i visit regulary they are fine but still not the way i want it .and facebook well just looks horrible. i would like my fonts and pages i view to look the same as they did the night before the update. i am now running 22.0 i believe .

See the following question and ensuing discussion with suggestions how to fix the problem:
[https://support.mozilla.org/en-US/questions/962990 Firefox screen blown up after update]

I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion 6.0.1 maxVersion 6.0.1

I had downloaded and installed one of those automatic Windows update and now whenever I try to open my Firefox I get an error message, "Platform version 6.0.2 is not compatible with minVersion >6.0.1 maxVersion <6.0.1

If you use ZoneAlarm Extreme Security then try to disable Virtualization.
Do a clean reinstall and delete the Firefox program folder.
* http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update
*[[/questions/869812]]
*[[/questions/869951]]

My firefox updated this morning. Since the update I can no longer post to facebook. Any thoughts? Other browsers work. I am using Windows 7 and Firefox 10.0.1

My firefox updated this morning. Since the update I can no longer post to facebook. Any thoughts? Other browsers work. I am using Windows 7 and Firefox 10.0.1. All was working fine yesterday.

BTW, I can read everything just fine, but when enter information to post and press the post button, nothing happens. I have another computer running Win XP and firefox 8.x and all is fine.

Upon firefox update this morning, every window opens with error: CaptureMovieFox could not be initialized. Some files of the extension may be missing or there is a problem with the Firefox.

upon firefox update this morning, every window opens with this error in a popup: ''CaptureMovieFox could not be initialized. Some files of the extension may be missing or there is a problem with the Firefox.''
when I close the popup, the original window opens seemingly without issue.

http://getfirebug.com/releases/firebug/1.8/
visit this and find the compatible version of this f***ing firebug. which certainly has nothing to do with us (not-programmers). i have been having this problem for months but now the last link worked for my firefox 6. Find yours here.

Just updated to 8 & now I can't open any web pages & firefox is still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

Just updated to 8 & now I can not open any web pages as well as firefox will not close out, it still running in the background after browser was closed. I uninstalled and reinstalled as well as disabled add-ons and plugins nothing has changed, can I downgrade back to on older version?

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.com/kb/Firefox+hangs
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Can't open Firefox or Thunderbird after Window 7 update

A Kapersky update and a Windows 7 update clashed and turned off the program. I completed a system restore to two days prior, installed the update successfully, then reinstalled all the Windows 7 updates, 13 of them. Now I can't open Firefox or Thunderbird. The Properties/settings say the the Windows XP update is incomaptible with them. I'm not running XP, so I changed the settings to read Windows 7 for both programs. Still cannot open either one.

you would plug your device into your computer and back it up so you don't loose anything on it. And then in itunes there is a button to click to restore your device. This will erase your device and reinstall ios to factory settings and then from there you can load your backup to your device. This has helped me with any problems i have had with ios7
http://support.apple.com/kb/HT1414

After an automatic Firefox update this a.m. I can't open Firefox.

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