After an Itunes update Itunes now doesn't let me sync Iphone to computer because it says my computer is not authorized even though it is authorized.
After another lovely Itunes update my Itunes is now not letting me sync my Iphone to my computer. This is the error message I recieve "The Iphone 'Des's Iphone 5' could not be synced because this computer is not longer authorized for purchased items that are on this Iphone. It then tells me to authorize this computer even though it is already authorized. Also I can play all of my purchased itunes items on my computer even though it claims it's not authroized when I am trying to sync. After deauthorizing and reauthorizing numerous times and attempting many other things I have not been able to solve this issue. After looking through these disccussion forums I have not seen anyone with this same issue. I would appreciate any help anyone could provide.
Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.
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Download new itunes update and now it wont let me sync
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The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
This makes no sense because before the new itunes update there was no problem with me not having enough space. I have 5gb of free space now and I had 5gb of free space before I downloaded the itunes update. Nothing should've changed. And I should not need an extra 26gb of space. How do i fix this problem so I can my ipod normally again.Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
What is the Other on my iPhone and How to Remove It
What is "Other" and What Can I Do About It?
and as necessary:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
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iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".
JayneWilson wrote:
I tried that with one song and it charged me for it. I've got hundreds of songs my new iMac won't play! Help!
If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
I have just done the new itunes update and now it wont let me sync my phone ?
Hi Guys,
I have just done the new Itunes update and now when i plug my phone into the computer it dose not recongnise my phone through itunes and will not let me snyc, backup or update it. What did i do ? sorry what should i do ?Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger than about 1 1/2 GB indicates corrupted files.
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and as necessary:
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- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
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every since i got my iphone out of recovery mode (stuck on screen with itunes and usb cord) by restoring it, NOW every time i plug my iphone it only asks me to restore my iphone (i did this several times). It will not even give me the option to sync my music back...this is extremely frustrating. Please help
so i cant sync music or apps HELP
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Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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The weird thing is that it let me download the game and now I can't download even free games
Hello Ultimate2233,
Sounds like you need to update your billing information.
Check out this part of the article named iTunes Store: Changing account information found here http://support.apple.com/kb/ht1918.
First:
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
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Choose Store > View My Account.
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From the Apple Account Information page, click the Edit Payment Information button.
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Hey guys. Can you please help me? My iphone is not showing that I own ANY music anymore. It will not sync at all with my Itunes ever since downloading ios5. It states my computer is not authorized but it is...... I had no problems with my ipad, all of my music transferred just fine. I have no idea what to do now with my iphone except maybe a restore???
You all are much smarter than me. ;-) Can you help? Thank you.
HeatherGuys, I found another user and what he said to do worked!!! I have copied the information below:
This was 1 of the things that happend to me too, the other one was that at the bottom of the itunes page were it says all the memory info, it marked that I had over 3gb of other memory wich I didn't.
Anyways what I did was to unmark the calendar, contacts etc. ( so that they wont sync with the computer ), pressed apply, then I marked all of them again, apply again and for last I pressed Sync wich is at the bottom right coner by the apply botton.
I'm not sure that had anything to do with it but it worked, my music appeard both of my itunes playlists and the ones I bought in itunes. Also the other memory dissapeard and it's all good.
I'm not sure this will help you but thats my 5 cents, if the problem continues its better to call customer service and ask for a technician.
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Download itunes 12.0.1 and now it wont let me sync
Download new itunes update and now it wont let me sync. Keeps saying I need 26gb of free space which it didn't say before I downloaded the update. It doesn't make sense. It keeps saying:
The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
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- Unsync/delete all music and resync
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I have recently got a new computer, and decided to transfer my iTunes from my iPod (for I had to delete my music off my father's iTunes to conserve memory). I copied the files from my iPod onto my new iTunes account.When I synced my iPod with my iTunes, it refused to sync some songs which I had downloaded off iTunes onto my new iPod, for it says my computer is not authoraiazed, even though I have alredy authorized my computer. Wht should I do?
See this http://support.apple.com/kb/HT4527
Also, follow the steps given here...
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now? I have been trying for atleast a month, but I can't find any solutions. I had payed a lot of money on those songs and albums, and now I can't even sync it on to my phone. I know it was stupid of me to press that button, but I need help on trying to get it to sync. -Mohima
You need to have the latest version of iTunes on the computer, version 11.1.3 to be able to handle syncing a newer phone with iOS 7. The iTunes on the iPhone has nothing to do with syncing and is installed by the iOS.
Go to iTunes on the computer, click on Help, Check for updates to update iTunes on the computer, or go to to www.apple.com/itunes/download and download and install the latest version of iTunes to correct your problem. -
I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process: iTunes [5092]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ??? (???)
Build Info: iTunes-10315501~1
Code Type: X86 (Native)
Parent Process: launchd [111]
Date/Time: 2011-07-26 12:08:18.568 -0500
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 504736 sec
Crashes Since Last Report: 20
Per-App Crashes Since Last Report: 13
Anonymous UUID: B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
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keynote
pages
all Office 2011 programs
safari -
After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account
Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
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