After an Itunes update Itunes now doesn't let me sync Iphone to computer because it says my computer is not authorized even though it is authorized.

After another lovely Itunes update my Itunes is now not letting me sync my Iphone to my computer. This is the error message I recieve "The Iphone 'Des's Iphone 5' could not be synced because this computer is not longer authorized for purchased items that are on this Iphone. It then tells me to authorize this computer even though it is already authorized. Also I can play all of my purchased itunes items on my computer even though it claims it's not authroized when I am trying to sync. After deauthorizing and reauthorizing numerous times and attempting many other things I have not been able to solve this issue. After looking through these disccussion forums I have not seen anyone with this same issue. I would appreciate any help anyone could provide.

Hey CarlyR_,
Thanks for the question. I understand you are experiencing issues related to iTunes Store authorization. The following resources may help to resolve these issues:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

Similar Messages

  • Download new itunes update and now it wont let me sync

    Download new itunes update and now it wont let me sync. Keeps saying I need 26gb of free space which it didn't say before I downloaded the update. It doesn't make sense. It keeps saying:
    The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
    This makes no sense because before the new itunes update there was no problem with me not having enough space. I have 5gb of free space now and I had 5gb of free space before I downloaded the itunes update. Nothing should've changed. And I should not need an extra 26gb of space. How do i fix this problem so I can my ipod normally again.

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    and as necessary:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

    Hi lepyykko,
    If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right?  The first step is to get iTunes successfully installed on your computer.  Then backup the iPhone before updating the iOS software.
    Are you seeing any error messages when you try to install iTunes for Windows?  
    If you can't install or update iTunes for Windows - Apple Support
    https://support.apple.com/en-us/HT201668
    Are you able to update your iPhone wirelessly?
    Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
    https://support.apple.com/en-us/HT204204
    Before you update
    Back up your device to iCloud.
    Update your device wirelessly
    The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
    Plug in your device to a power source.
    Tap Settings > General > Software Update.
    Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
    Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    https://support.apple.com/en-us/HT201263
    I hope this information helps ....
    - Judy

  • ITunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    iTunes skips a song. It tells me, "This computer is not authorized to play this song. Would you like to authorize it?" So I enter my password. Then it tells me, "This computer is already authorized." But when I try to play it, it's still "not authorized".

    JayneWilson wrote:
    I tried that with one song and it charged me for it.  I've got hundreds of songs my new iMac won't play! Help!
    If you purchased the song from the iTunes Store go to your purchase history and re-download it from there. You will not be charged again.
    http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

  • I have just done the new itunes update and now it wont let me sync my phone ?

    Hi Guys,
    I have just done the new Itunes update and now when i plug my phone into the computer it dose not recongnise my phone through itunes and will not let me snyc, backup or update it. What did i do ? sorry what should i do ?

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger than about 1 1/2 GB indicates corrupted files.
    What is the Other on my iPhone and How to Remove It
    What is "Other" and What Can I Do About It?
    and as necessary:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
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  • Every since I got my iphone4 out of recovery mode (stuck on screen with  usb and itunes), now everytime i plug up my iphone to computer it asks me to restore (i did several times) but that all its doing, its not even giving me the option to sync my music

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    so i cant sync music or apps HELP

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    After a message on my computer to install an update a few days ago- I now can't open Itunes and have a message saying a module isn't working and I need to re install Itunes. However when I try to reinstall Itunes I keep getting an error message saying mobile device not working and then a message saying unable to install itunes.  Any clues- Is apple stuffing up agian or is my computer mis behaving?

    Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
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  • After 3.0 update, podcasts now echoey..... (iPhone 3G)

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  • HT5552 A while a go I pay for this app and now it doesn't let me download any other apps cuz it says that I did not pay for it. I try paying for it and it doesn't let me

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    Hello Ultimate2233,
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    Guys, I found another user and what he said to do worked!!! I have copied the information below:
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  • Download itunes 12.0.1 and now it wont let me sync

    Download new itunes update and now it wont let me sync. Keeps saying I need 26gb of free space which it didn't say before I downloaded the update. It doesn't make sense. It keeps saying:
    The iPod cannot be synced because there is not enough free space to hold all of the items in the iTunes library. (additional 26gb required)
    This makes no sense because before the new itunes update there was no problem with me not having enough space. I have 5gb of free space now and I had 5gb of free space before I downloaded the itunes update. Nothing should've changed. And I should not need an extra 26gb of space. How do i fix this problem so I can my ipod normally again.

    On another post someone posted this. It's a way to fix the problem.
    - Reset the iOS device. Nothing will be lost     
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                           
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                              
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                      

  • My iPod refuses to sync some music downloaded from iTunes because my computer is "not authorized", although I have authorized it.

    I have recently got a new computer, and decided to transfer my iTunes from my iPod (for I had to delete my music off my father's iTunes to conserve memory). I copied the files from my iPod onto my new iTunes account.When I synced my iPod with my iTunes, it refused to sync some songs which  I had downloaded off iTunes onto my new iPod, for it says my computer is not authoraiazed, even though I have alredy authorized my computer. Wht should I do?

    See this http://support.apple.com/kb/HT4527
    Also, follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now?

    I bought an iphone 5C and my music from my dell laptop doesn't let me sync my music into my phone. When i first bought it I accidentally pressed don't show again on itunes. How do I download itunes 11.1 or later now?  I have been trying for atleast a month, but I can't find any solutions. I had payed a lot of money on those songs and albums, and now I can't even sync it on to my phone. I know it was stupid of me to press that button, but I need help on trying to get it to sync.  -Mohima

    You need to have the latest version of iTunes on the computer, version 11.1.3 to be able to handle syncing a newer phone with iOS 7. The iTunes on the iPhone has nothing to do with syncing and is installed by the iOS.
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  • After running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened??

    I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
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    Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier:      com.apple.iTunes
    Version:         ??? (???)
    Build Info:      iTunes-10315501~1
    Code Type:       X86 (Native)
    Parent Process:  launchd [111]
    Date/Time:       2011-07-26 12:08:18.568 -0500
    OS Version:      Mac OS X 10.6.8 (10K540)
    Report Version:  6
    Interval Since Last Report:          504736 sec
    Crashes Since Last Report:           20
    Per-App Crashes Since Last Report:   13
    Anonymous UUID:                      B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Crashed Thread:  0
    Dyld Error Message:
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      Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
      Reason: image not found
    Binary Images:
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    Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
    Serial ATA Device: OPTIARC DVD RW AD-5680H
    USB Device: External HDD, 0x1058  (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
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    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 3
    USB Device: Hub in Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x1003, 0x04300000 / 2
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0307, 0x04310000 / 6
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    Same thing happened to me and I get the same error message. These are the programs that don't work
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    pages
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  • After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How

    After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one,  When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine.  How do I correct this. I am using Windows 8.1 .  My wife has never had an iTuunes account

    Hello Lakesidetom,
    It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
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    Use these steps if you forgot your Apple ID or aren't sure that you have one.
    Apple - My Apple ID
    If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

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