After applying update my apple tv2 will randomly go to a black screen that lasts for a few seconds. When it gets back to normal after a few seconds it acts like the video never stopped since its farther along in the timeline. This happens with all video c

After applying update my apple tv2 will randomly go to a black screen that lasts for a few seconds. When it gets back to normal after a few seconds it acts like the video never stopped since its farther along in the timeline. This happens with all video content wether its from Netflix or streaming from my iTunes library

You might try restarting the Apple TV by removing ALL the cables for a 30 seconds. If that doesn't help try using another HDMI cable.

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After sw update on Apple TV2- optical out is dead. what next?

after sw update on Apple TV2- optical out is dead. what next? is there a fix?

Have you tried unpowering and restarting the unit?

After recent updates from Apple, Mail will not open.

After recent updates from Apple the mail icon on the bar will not open. Only way to access mailis through Google, rather than the dock.

These fixes have helped others, depending on the situation.
Have an up-to-date Time Machine or other backup before attempting any major software updates or rebuilds.
For more about backups:
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
A general repair to fix odd behaviors in Mail is Mailbox > Rebuild.
Try booting in Safe Mode.
          Boot and when you hear the bong hold down the Shift key.
          It will boot slowly. Be patient.
          Login the the user account.
          Restart.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all "Envelope" files to your desktop.
Restart Mail and let it convert/reindex your mailboxes.
If this worked, Trash the Envelope files file that are on your desktop,
if not shut down Mail and put them back.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following:
~/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple.mail/Cache.db
Click Go.
Move the Cache.db file to the Trash.
Restart your Mac and try Mail.
Another fix:
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all the Accounts.plist to your desktop.
Restart Mail.
If this worked, Trash the Accounts.plist file that is on your desktop,
If not shut down Mail and put it back.
You can try restoring mail from a Time Machine backup.
Hold down the Option key and in the Finder Go > Library
Enter Time Machine.
Select a date and time from when Mail was working.
Restore Mail.

After mavericks updating ,i cant pair my wireless keyboard , plus my mac is logged out for logging in i need my keyboard back any help would be here? Ps: i dont have another keyboard

After mavericks updating ,i cant pair my wireless keyboard keyboard working but just not pairing , plus my mac is logged out for logging in to reach the preferences i need my keyboard back any help would be here? Ps: i dont have another keyboard to connect .

For the both of you.
Turn your Mac on, wait until the login screen appears.
Turn off your keyboard, wait several seconds. Hopefully a "Keyboard turned off" or "Keyboard disconnected" comes up. Then remove the batteries.
Turn the Mac off then turn it back on.
When it turns back on, it should say missing keyboard or something of the sort. Put the batteries back into the keyboard and turn it back on. Hopefully it should start talking again.
It sounds like you two have a Mac that doesn't have a built-in keyboard. So you could easily reset the SMC...
http://support.apple.com/kb/HT3964?viewlocale=en_US&locale=en_US
KOT

Hello everyone, I have a new Eizo screen calibrated, when i hide the dock on the destop, i get a strong color shift to red, It gets back to normal after clicking in the finder. That only happens with photoshop no other program.

I am working from a laptop, running 10.9.5 with Creative Cloud.
CC14. I think all my setup are correct not sure hoe to correct this.
Thank you.
M

…It looks like when I choose the automatic mode to show or hide for the dock the problem is solved…

I would be playing a game then the audio would go out.......this happens on all the aps that i have iPhone 4

What is this

Hello Tomorrowschild
I'm sorry your having issues with your phone. Let's get to the bottom of this quickly. Let's try turning the Wifi off on the device. Then power down and remove and reinsert the Sim Card and retest.
JoeL_VZW
Follow us on Twitter @VZWSupport

HT1688 Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Since I've upgraded the IOS to 7.0.2 on my iPhone 5, my phone will randomly restart itself. Is there a fix for this?

Howdy there Tuna241,
Thank you for using Apple Support Communities.
It sounds like your iPhone is restarting unexpectedly after the update to iOS 7.0.2.
I recommend the steps outlined in the article named:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Regards,
Sterling

My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?

Basics from the manual are restart, reset, restore.
Try those

During the software update the system has stop since 14 hours ???

I recently bought a Mac Pro with 16GB and 512Gb Flash Memory ,as i retutn home and try to up date the software the system has stop since 14 hours.
I'm new to the Mac word and i would like to Know if it is normal that any Software update takes so Long time.
Thanks's
Angelo

It's something wrong, you'd better stop software update and restart update again.

Apple TV2 will not update

Been trying to update my Apple TV2 for two days. Always tells me it cannot update at this time. Try again. Is there somethng different about how to install this update?

Try the restore the ATV or changing the DNS setting on your ATV. Links/solutions are below
Apple TV (2nd generation): Restoring your Apple TV
support.apple.com/kb/HT4367

So far I have found Australians to be the best technical support, although its rare to get them on the phone. If I go to the shop in Australia, an Apple person will solve an issue in 7 mins, that a phone overseas tech help couldn't in 1 and half hour

So far I have found Australians to be the best technical support, although its rare to get them on the phone support line.
If I go to the shop in here, an Apple person will solve an issue in 7 mins, that a phone overseas tech help couldn't in one and half hours. That is the truth.

Obviously you are not a Kiwi. Do you think there is something in the water that accounts for the difference?
Ciao.

Can't launch the organizer in Elements 13. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This happed with Elements 11, too.

Can't launch the organizer in Elements 13. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." This happed with Elements 11, too.

juliana
Do you have any version of Premiere Elements 13 or only Photoshop Elements 13 which comes with Elements Organizer 13?
Let us look at the following for Elements Organizer 13....
1. Deletion of disabling the Elements Organizer 13 setting file which is named psa.prf. In Windows 7, 8, o 8.1 64 bit, it is found in the
path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Elements Organizer
13.0
Organizer
and in the Organizer Folder is the psa.prf file that you delete or disable by renaming it from psa.prf to psa.prfOLD.
2. If the above gains you successful entry into the Elements Organizer 13, then you can
a. create a new catalog
and/or
b. repair or optimize the current one
See Elements Organizer 13/File Menu/Manage Catalogs/Catalog Manager.
3. There are times that certain formats will bring the Elements Organizer down when you try to import those formats into
it. But, from what you wrote, your current problems do not sound media related.
3. At your earliest opportunity, please update Elements Organizer 13 to 13.1 using its Help Menu/Updates.
Please review and consider and then let us know the outcome.
Thank you.
ATR

HT4623 My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't

I clicked the button in my setting thatz is saying "software update iOS 6.1.2. It turned off and now My iPad 2 is stuck on a black screen that has the iTunes symbol and a charger that I'm guessing means "plug into iTunes". I did so and then waited four hours to download something. And now it is saying that its going to update my iPad but it isn't working. I tried to "update" twice. I am VERY ANNOYED beczuse the last time i updated it, it just turned off and i didnt have ot plug it in or anything. WHY IS IT DOING THIS.....?????? My ipad will not turn on or anything. Help me FIX THIS!!!

hi Kinney. last hour, i update my ipad 2, then im having the same problems as u. im also hoping people can solve this issue.

I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and

I am unable to sign into my account through Adobe Elements 12. I can sign in on Adobe's website, and through Revel online, and through my smartphone, however when I try to sign in through Adobe Elements 12 directly, the hourglass never stops turning, and turning.

Hi,
Have you tried working through this document - it does apply to Elements as well.
Sign in, activation, or connection errors | CS5.5 and later
If you still have problems you may need to contact the Adobe activation team - see the "Still need help?" link at the end of the document.
Good luck
Brian

TS4006 After hitting update , find my iPad will not update on my iPad 1

After hitting update , find my iPad will not update on my iPad 1
Suggestions?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

After applying update my apple tv2 will randomly go to a black screen that lasts for a few seconds. When it gets back to normal after a few seconds it acts like the video never stopped since its farther along in the timeline. This happens with all video c

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