After auto update to Widows 8.1, my office 2013 is not working.
FOLLOWING ERROR IS SHOWN ON OPENING OF ANY EXCEL OR WORD FILE.
"THE UPDATE PACKAGE COULD NOT BE OPENED. VERIFY THAT THE UPDATE PACKAGE EXISTS AND THAT YOU CAN ACCESS IT, OR CONTACT THE APPLICATION VENDOR TO VERIFY THAT THIS IS A VALID WINDOWS INSTALLER UPDATE PACKAGE."
Hi,
This error occurs because your Office installation may have got corrupted, and the software update cache registration may be missing from the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\<SID>\Patches\<SQUID>
First, please repair Office from Control Panel -> Programs and Features to check if the problem can be fixed.
If the issue persists, go to the kb below:
http://support.microsoft.com/kb/932857
Then download and run Microsoft Fixit 50123 from the following article:
How to fix MSI software update registration corruption issues
Repair Office again then check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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