After backing up 5s on cloud my hotmail acct won't send email. Called and apples suggestions caused me to be unable send text now blaming Microsoft. MS blames apple no one will help
MMy hotmail acct would not send emails after backing up on cloud made changes apple said and now hotmail won't recieve mail Each side blames each other need help. I am home bound
OK folks, I think we have a winner.
I finally got frustrated so I sponsored a conference call with a Palm Level 3 tech support guy, the Telus rep and a Bell rep. We were on hold for a total of like 45 minutes as I chained the call along and finally got everyone on the same line.
So here's the deal: The setup has to be done manually as thepoet suggested. The incoming server is OK as imap and imap.telus.net with no encryption. The outgoing server has to be set to point to mail.1xbell.ca with NO authentication, port 25 and no encryption. The initial Bell tech support guy was quite close to the solution, just the wrong port number and the wrong sequence of setting it up.
I have been able to send successfully, but want to try a couple of more things before I declare it a complete success.
Thanks for your help Poet, much appreciate your persistance.
Similar Messages
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I cannot get my Windows live hotmail acct. to access my email. Windows support suggests I optimize my browzer, but don't know how to do that. I never had a problem before and have always used Mozilla Firefox as my browser. The Firefox4 also looks different since I changed it. No Google bar in the center, or the Mozilla logo.
You can do a test if it works in Private Browsing mode. In PB mode the disk cache isn't used and also the currently saved cookies are not available.
You can enter Private Browsing mode if you select:
* Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Check-mark: [X] "Permanent Private Browsing mode"
Close the Options window and open the Hotmail log in page.
You can remove the check-mark ([ ] "Permanent Private Browsing mode") to leave PB mode.
If that works the it is possible that there is problem with the file cookies.sqlite that stores the cookies in the Firefox Profile Folder.
You can rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete <b>cookies.sqlite-journal</b> and <b>cookies.txt</b>, if they exist, in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case the file cookies.sqlite got corrupted.
* http://kb.mozillazine.org/Cookies#Removing_cookies -
My iphone 5 is not syncing with my laptop and windows 8. cant find an itunes app for my laptop. is there something i can get that will help with this?
Lbo51380 wrote:
cant find an itunes app for my laptop. is there something i can get that will help with this?
Go here -> http://www.apple.com/itunes/download/ -
I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
krystiefrommorayfield wrote:
I am not very tech savy & I thought I hadn't installed Mac OS X Snow leopard .After I
installed it I went to tether with my Iphone but Itunes wont even recognise it and no one will help me
You connect your iPhone to iTunes through the Sync Process...
See Here
Syncing with iTunes
From Here
http://www.apple.com/support/iphone/syncing/
http://www.apple.com/support/iphone/ -
good day actually i purchase second hand iphone from Swiss and we i try to open it in Egypt the phone showing it's locked as it was working in Swiss, so no one will help me like Apple it self just i want to know what is the way to fix this issue please?
You need to find out who the carrier was in Switzerland and see if they will unlock the device. The carrier with the lock is the only one that can authorize the unlock. You may need to check with the original owner and see if they can get it unlocked by the carrier if you do not qualify.
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I am trying to print redplum coupons and I can't, help. I have updated java, adobe flash, and made sure my printer was set on default. I am not sure what I am doing wrong. I have contacted redplum and no one will help.
No Apple response??? Redplum/Valassis will not help either. I searched, using the cups error message and though it is Unbuntu, same error so maybe useful...only problem: details would not display unless I join Unbuntu forum. What a pain to do anything with my Mac or find any help. I honestly regret buying this buggy OS.
Anyway, here is what I found, FYI:
http://ubuntuforums.org/showthread.php?t=483415
As the old saying goes: when in doubt, consult the manual. The problem appears to be that I added the printer using the KDE Add Printer Wizard. It was automatically given a "socket" URI instead of an "lpd" one. When I:
- altered the printer settings at http://localhost:631 (the CUPS admin page) as instructed in the manual for the printer, and
- copied the PPD file into a second place on the hard drive (as instructed on ubunutuforums, see the link above)
..everything started working.
It's still slower than windows, but I can live with that
Probably a simple fix. Change the socket I.P. to match the printer I.P. like this:
socket://192.168.1.86:9100. The thing I'm concerned with using socket:// is that AFAIK the printer I.P. must not change. In my case I'm able to assign a static I.P. address to the printer but it's something to consider.
I found that the only thing I needed to do was change socket to lpd (and remove :9100 off the end as well). See Solving Ubuntu printer broken pipe problem (DocuPrint C525A) . BTW thanks for steering me in the right direction - very grateful.
Solving Ubuntu printer “broken pipe” problem (DocuPrint C525A)
Posted on November 25, 2008
Are you having a problem with your printer under the latest versions of Ubuntu (perhaps it worked under an older version)? Are you able to print short documents, but not longer, or more graphics-intensive, documents? (e.g. the unfortunate people at http://ubuntuforums.org/showthread.php?t=625493). Do they sit there as Processing for ages and then switch to Held? If you have the same problem I had the solution I tried may work for you too. Firstly, check your cups error log:
sudo gedit /var/log/cups/error_log
If you see anything like the following, the solution may be simple:
[Job 201] Unable to write print data: Broken pipe
PID 13359 (/usr/lib/cups/backend/socket) stopped with status 1!
System > Administration > Printing and right click on your printer, selecting Properties. Settings > Device URI
If you see something like socket://your_printer_ip_address:9100 just change socket to lpd and remove the :9100 off the end. Then click on apply.
Apparently lpd is a more modern protocol which works with most printers whereas socket is more raw (and potentially faster but riskier in a network situation). Somewhere along the line, the default Ubuntu/Gnome setup for networked printers shifted from lpd to socket. Some primitive printers will have benefited whereas a larger number of more modern printers will have suffered.
Please correct me if I am wrong (which is highly possible) but the underlying problem could be that socket may make the printer wait a long time for a large file to be processed ready for printing. Some printers, such as the Fuji Xerox DocuPrint C525A, may drop the socket if things take too long to start coming through.
Changing timeout settings might work but lpd is better than socket so it is the preferred solution in any case.
If this works for you, please leave a comment to let others know (ideally with a description of the printer and Ubuntu version). Printer may be relevant if it doesn’t support the direct stream protocol properly. NB I may take a while to let your comment through because of the volume of spam. Sorry about that.
Finally, thanks to sphilli8 for the steer in the right direction at http://ubuntuforums.org/showthread.php?p=6245626.
http://ubuntuforums.org/showthread.php?t=483415 -
I have an i-pad and have just got an i-phone but want 2 use a different I cloud? I've set up new email account and apple ID, but I can't change the I-cloud settings, can u help PLS??
The procedure is Settings>Messages>Send & Receive at>You can be reached by iMessages at>Add another email address. The email address has to be a valid working email address, obviously. Apple should verify the email address and you have to go to the inbox of that email account, read the verification email from Apple and follow the inductions in the email in order to complete the verification. Then you go back to the settings, uncheck your email address and check the new email address to be used as the contact email address.
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i recive email from itunes to veritify my email adress and is said...''Click link below'' The problem is that i cant see the link plese help me!
Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit -
i am using iphone5 and when sending sms within 160 characters i am getting 2 sms counts deduction & i hear the message send sound twice. what is wrong here. can some one please help me here???
APPLE need to do something here!!!!!!1Hi...
Thanks for your repaly .
and i am not bale to post a question in developer forum i tried hard but i didnt get .Can you plz explain me how to post a question in developer forum this is very helpfull for me.Because i never did this thing. -
after up dating to IOS 6 i can no longer make or recieve calls, and restore won't work. What can I do?
The iPhone is telling you to connect to computer iTunes because it's in recovery mode.
http://support.apple.com/kb/HT1808 -
Long List of Problems and no one will help!!!
I have had NOTHING but problems with this phone since the sales clerk talked me into buying it. I've had it for a little over a year and a half. It's had "Software" issues out the rear and it's been replaced and still has the very same issues. YET I can't swap it out with another phone without paying through the nose for a new one. Verizon sold me a phone that does not work completely. Verizon keeps replacing it with the same phone and numerous Verizon employees keep telling me that this phone has MANY known issues, LOTS of complaints. Yet I am still stuck with a phone that is barely useable. I am so disgusted right now.
Here is just a SMALL sampling of issues with my phone and I am still being denied a new phone unless I want to pay $600. I have 4 weeks until I can "Upgrade" and I still can't even get an early upgrade. I have been VERY patient waiting for my "TWO YEARS" to be "UP" so I can upgrade without being robbed. This in addition to suffering through the Black Berry Storm that SUCKED and was replaced 7 times in a year and a half period due to "Software issues" I will admit, two of those replacements were my fault - one got wet and the other was stolen, but still, 5 replacements is not acceptable. Then I went to buy my new phone (Glory day for me) then I get talked into this Fascinate and it's just as bad as the Storm was, if not worse. I can't seem to win. I have decided to go for an iPhone.
Here is my list of problems and NO one can fix them, no one can help, I get told that this is a known problem yet Verizon won't take care of their customers that got screwed by this phone. I've been a loyal customer for 7 years. I love the actual cellular service, I rarely get dropped calls, which is why I stick with verizon, but I am seriously considering jumping ship, because even though I'm loyal, I buy my phones through them, I can't get support.
The SHORT LIST of problems that makes this phone 100% unacceptable:
1) Can't text 3/4 of the time because a little grey box pops up in the text box and it won't accept anything I type into it.
2) Have not been able to send picture emails for several months now - Verizon can't figure out why. My husband misses out on a lot of pics of our kids, I like to text him fun pics of them doing things or when we are on vacation without him.
3) phone freezes up on a regular basis. Several times a day. I have to pull the battery out and reboot.
4) Sometimes I can't answer the phone when it rings - the phone rings and when I slide the puzzle piece to answer the phone, it freezes and continues to ring long after the person has hung up and the only way to get it to stop ringing is to pull the battery out and reboot the whole thing.
5) a LOT of times, people will call my phone and it won't ring - it goes straight to voicemail. I have had people call me when they are sitting right next to me and it doesn't ring (and yes, I've checked the volume, it's on, the phone is on) sometimes though, it rings and I actually can answer it, but lately, it's becoming more and more of a problem being able to receive and actually be able to answer them
6) I can't use Facebook. It takes forever to actually get into FB and when I do, it only shows about 5 posts before it freezes. A few weeks ago, I could post to FB but only here and there, now I can't post from FB from my phone at all. I know that's likely due to the APP - but FB on this phone has always sucked.
7) At home, even when I standing next to my wireless router, it says I have "Lost Signal", yet all of my other wireless devices work from 5400 square feet away, on the other side of the house, upstairs. Even when I'm standing in the Verizon store, it says "Internet Connection Lost" It is so frustrating. I am a busy mom and I have 5 minuts to myself and I can't even check FB or browse on the internet and yes, I have checked, all of my connections are set up correctly. My wireless is enabled on my phone. But it still doesn't work.
8) Email - it's constantly refreshing, even though I have it set to only refresh once and hour. I think I even changed it to once a day. Instead, that little "refresh wheel" spins constantly on my phone and while this little refresh wheel spins, I can't read email, I can't write email and I can't send email. When it finally stops and I open an email and the try to respond and write back, that little refresh wheel starts spinning again and then I have to wait until i can get home to a real computer to actually read & Respond to email.
9) Calendar inputs the wrong time. I had a dentist appt at 9:30am. I set it as 9:30am. When I saved it, it changed it to 10:40am. I went back into the calendar function to change it thinking I had input the wrong time, but no, when I went to edit it, my 9:30 time was set, I hit save again and saving it changed it to 10:40. WTH? I can't even rely on the calendar function.
10) Two weeks ago, I woke up, looked at my clock, which I also rely on as an alarm clock. The room was dark. The clock said 5:30am. But for some reason, it felt later. Sure enough, I get up, check my husbands alarm clock, it's 7:30am. I am so thankful I had a gut feeling and looked at another clock. I did not change my time zone on my phone (in fact, I went looking for Time change stuff and I couldn't even find it. Then two hours later, the phone went back to normal time all on it's own.
11) Text messages occasionally pop up and it tells me it's from Jay Smith (Not real name) and when I open the actual text, it's from Sarah Jenkins (not real name) WTH? How am I supposed to rely on text if its confused itself?
12) Phone shuts itself off all the time, several times a day. All of a sudden I will hear the musical tone of my phone shutting down and then at some point, it will turn itself back on. When I turn it back on, it resends out old text messages (See below)
13) Text message randomly sends out old text messages to people that I sent text messages out to months ago. So the people will text me back saying "WTHeck is this about?" and I look and it's an old text message I sent them a month or two ago. It usually does this when the phone freezes, shuts itself down and restarts. I have found out that IF I delete my text messages timely, then it won't resend out any old text messages, but I am not very good about deleting stuff and often times, text message contains some important information that I haven't yet had the time to copy down and save. I shouldn't HAVE to delete my text messages so it doesn't randomly send out text messages to people.
14) Often times, I will send out a text message and it will fail to send the message and I get a text message saying my text message has failed.
I could go on, but I think that will give sufficient evidence that this phone stinks and that Verizon should give people owning this phone a chance to get a new phone without raping their wallets.
Maybe someone here will listen? Because no one at the store does... I pay for Verizon service that I barely even get to use because my phone doesn't perform like the guy who sold it to me told me it would.
CAN YOU HEAR ME NOW????About the only thing I can say is to keep going to Verizon, or calling customer service to get them to look at the issues. I talked to 1 rep that told me to dial either 4# symbols, or 4* symbols (Can't remember which it was) after I got the VM message but did not have the phone ring, so it would mark my account record and they could search and troubleshoot the issue.
As far as your upgrade, I think you have done the right thing so far, and that is signing up on this forum, that way you can look at the different phone forums and see what issues that people are having. Talking to people that have the phone is a great way to find out what the issues are. Verizon Sales reps will only sell you the latest and greatest, or if there is something that they are being told to push to get out of stock.
Going with an iPhone is ok, just make sure it is correct for you, because like you said earlier, once it is done, it is done and you are stuck with it for 2 years. I had a friend who made a knee-jerk reaction to a bad phone, and did the same thing. They regretted it after 6 months. I am not saying the iPhone will be bad for you, just make sure you do your homework. -
This is my last resort~ No One will help me
I've had my cell service since the old 'Tell-go' days, then GTE Mobile, then AirTouch, and now Verizon Wireless. I've been pretty happy with my service until now. In those 20 years I have never once been late with a bill. Never once switched to a different carrier. Now I'm getting treated like a doormat. Here is my problem..
My cell contract ran out a few years back and we have been paying our bill monthly. A couple of months ago my flip phone broke but I continued to pay the monthly bill. About a week ago I decided it was time to get another phone but I wasn't sure if I was ready for a smartphone. I thought I would get a pre-paid plan until I could research smartphones a little more before I shelled out the big bucks.
I chatted with an online rep (WendyB) and she helped me pick out a phone and plan that would work for now. I asked her if they would switch the pre-paid phone number over to the cell number I've been using for 20 years and she assured me that they could do that and gave me a phone number to call when I had the pre-paid activated (800-922-0204 press "0" four times). She also told me that my pre-aid phone could be switched over to a contract In a month or so if I wanted. I decided to go the cheap route and get the flip phone for now and save for a better one. Two days later I had my new phone and it's been a nightmare every since trying to get my 'old' number switched. I am so frustrated I can't believe it and totally regret my decision.
Last Friday I was transferred to 8 different customer service reps in several different departments trying to get the number switched.
Since my number was connected to a business account one rep said (Joseph) I had to apply for a new personal account before my number could be switched to my pre-paid. So I had to give him my SS# so he could run a credit check. Then for some reason he decided to send me to a different department (pre-paid telesales I think). When that rep gets on the line it was a bad connection and she asks for a call back number and promised she would call right back. I gave her my landline number hoping the connection would be better. So I wait for a half hour and no 'call right back'. So I call again and talk to someone in pre-paid telesales and from there I got the run around to Business telesales, back to pre-paid telesales, to the cc department (still dont' know what that was about) then a 3 way call with pre-paid, cc and me all on the line. 2-1/2 hours later the gal in cc told me that I needed to call back the next day and talk to Business telesales and they are the ones that can make the number switch. She said she put some notes in my pre-paid account that would make it clear what I was doing and there wouldn't be any more problems. She gave me a number to call and told me to ask for Business telesales after the pre-paid rep had read the notes in my account. She said for me to call early the next day.
Did I mention that I also found out that 'Joseph' had disconnected my old phone number so my account was no longer active. What??????
Saturday morning I called the number she gave me and the number turned out to be one that you use to change your current phone number to a new one or 'port' your number from a different carrier. You have got to be kidding me I thought.
So I go find the original number and call that and tell the rep to read the notes in my account.. I tell her I need to be transferred to Business telesales (I was a little short with her by that point since I had to argue with her over it). So she says she would transfer me which she did, to Technical support!
So I tell the gal at tech support what is going on and she tries to help. She puts me on hold while she tries to get me to right person. Quite a few minutes later she comes back on the line and said she was getting the same runaround that I was getting. She puts me back on hold and finally finds someone that is willing to help. So "Abby" tells me that I have to get a new personal account set up for my old number since it was linked to a business account and then asks me for my SS#. I told Abby that I already been down that road with Joseph. So he checks and says that no new account for me was created, no credit check had been run. So I have him my SS# and the process begins. So after him working behind the scenes he comes back and says that my old number is stuck in the switch and nothing can be done until Monday. Meanwhile the gal from tech support had been on the phone with me during this whole process (trying to help). Abby said that he would call me back on my home number at 3:30 PT on Monday to finish the setup. The gal in tech support also said she would call me later Monday evening. Well, it's almost 10:00 PT and is now Tuesday and still no call.
I am so shocked at my treatment after being a customer for so many years. What happened to 'customer service'? I really feel like I have been dumped on and that no one really cares to help.....
At this point, I'm going to return the pre-paid and from there I have no idea what I will do.I'm totally frustrated, too. It seems like there's not much support. I was on here over a year ago and I got support right away, and it seemed like there was some staff person helping. I don't know what good it does to have Adobe Digital Editions for free if they aren't going to have any real assistance. I had problems with an older version and had to upgrade to 2.0. That worked for a long time, but now it's not working. So, I deleted it like your suppose to and downloaded 3.0, but that doesn't work. I've tried over and over. I even tried downloading 2.0 again and that doesn't work. Nothing works! And, there's no way to read the files. I've tried all kinds of programs. I've got 555 books. It looks like I'm going to have to give up on Adobe. I'll have to download my books from to my Kindle app. At least I know Kindle works. This Adobe Digital looks nice, but if they aren't going to help, I'll just never use it again.
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help me please ! I have tried everything to get my credit card off the itunes no one will help
Just so you know, you can redeem iTunes cards without having to remove your credit card. If you want to remove the card, though, try redeeming the iTunes card and then go into your account information and see if the "none" option then appears in the Payment Method section. If not, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My boyfriend and I both have iphone4's and we both did the 7.3 update this morning. My phone is still working properly but his just shut off after he'd taken a call and now he can't get it to turn back on. Coincidence? He's not dropped it or gotten it wet and he literally had just hung up from talking to me when it stopped working.
Anyone else having issues? Thoughts?
Thanks!NO, but he can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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My ipod front camera goes blurry when i flip it from back camera to front camera! and when I go onto vine it doesnt even have the camera flipping icon!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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