After bios update sound is going to headset. can't get sound to speakers - Pavillion dv7-6c67nr

windows-7 64 bit. Installed BIOS update from HP Support Assistant, No sound from laptop speakers. Clinked on speaker icon, showed sound going to the headphones and not speakers. No luck changing. No headphones ever

Hi kcperry,
I had similar issues and suggest that you might try going directly to the HP driver web site for your system at  http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?product=5218614&lc=en&cc=us&dlc=en&lang=en&cc=us , enter in your operating system and then reinstall the BIOS.
I, too, lost sound to my speakers and Beats Audio didn't work when HP did automatic updates to my BIOS and then my audio driver.  Turns out that the audio driver that HP downloaded was for my system but not my operating system (I have Windows7, but got the driver for Windows8) - I also suspect that the BIOS update was not for my os, because when I installed the correct version of the audio driver for my system/os, my system asked if it installed correctly due to an os conflict, also my system also became very slow. 
--> In the end, I installed the BIOS update and then reinstalled the audio driver making certain the downloads were for my system and my operating system  --  and now all is working fine !!!
Another thing I noticed is when I use HP’s ‘scan for solutions and updates’ on their website, it says I need to update my video driver.  The video driver it lists is the one for Window8, not windows7!!
Hope this works for you.  If it does, please post that it worked for you and click on the solved button for others who are looking for solutions.  I suspect there are a lot of users out there that have or will be experiencing the same issue.
rjf

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