After buying a new Mac Book pro today why can't I get to the mountain lion update page
I bought a new Macbok pro today. Was suppose to go to www.apple.com/osx/update to get a free mountain lion updatre. Its not hapening. anyone know whats up
What does "Its not happening" mean? I think your url is wrong. Try here http://www.apple.com/osx/uptodate/
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I have just bought a new mac book pro and want to use this machine as the main computer to which I will sync my iPhone and iPad.
How do I transfer the information within iTunes on my old mac book so when I connect the devices the new machine will not erase all my data?
Thank youCopy the entire iTunes folder within the music folder on your old Mac to the music folder on your new Mac.
You can use an external hard disc for the transfer, or you can connect the computers together using Firewire Target Disc Mode as explained here: http://support.apple.com/kb/ht1661 -
Is the retina display for the new mac book pro worth the extra cost? I'm buying a new mac book pro but not sure about the retina display.
There is a US$10 adapter from old power adapter to new MacBook Pro.
MagSafe to MagSafe 2 Converter
The MagSafe to MagSafe 2 Converter allows you to use the MagSafe connector on your LED Cinema Display, Thunderbolt Display, or MagSafe Power Adapter to charge your MagSafe 2-equipped Mac computer.
For battery life, check the latest Software Update for the fix for most problems. -
After migrating a new Mac Book Pro from Time Capsule, I noticed that I lost a group of Favorites on the older iMac. The puzzling thing is that the Favorites are on my iPhone--not the old iMac or the new Mac Book Pro. How do I get the Favorites back?
If you are syncing using iCloud, try going to System Preferences/iCloud (computers) and checking Safari. If it is checked, try deselecting it, wait 10-15 seconds, and then check it again.
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im want buy a new mac book pro with retina display but idont no with model has a core i7 with 15 inch screen .
thank you
soheilBoth 15-inch models come with an i7 by default.
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Bought a new Mac Book Pro today running OSX 10.9. I have noticed that all videos have scratchy sound. I have tried both YouTube & Vimeo. iTunes has not been loaded yet.
Ideas?The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
I have a new mac book pro (sept 2014) and am suddenly stuck on the log-in screen. Keyboard input is not working to enter my password. Seems to be a log in issue as keyboard works for forced troubleshooting. (And b/c when I first noticed the problem, I was able to enter my log in password but then everything sort of froze. Now, no ability to enter the password.) Already tried a basic restart and a cmmnd/ cntrl/ pwr troubleshoot to no effect.
Reset PRAM: http://support.apple.com/kb/PH14222
Start up in Safe Mode.
http://support.apple.com/kb/ph14204
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare or take it to the Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best. -
Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?
Check your system preferences.
My copy of flash installed as a preferance pane.
If its there you will be able to check the current installed version and set preferences for flash and updating. -
I have transferres Adobe programs from my old Mac Book to my new Mac Book Pro, but I can´t open the programs!?
Adobe programs don't do well with migration. You should uninstall them, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3), and reinstall from the original installers, but you also need to be aware that many older programs are not supported on newer versions of OSX so this may not go smoothly.
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I had to purchase a new Mac Book Pro. When I tried to download Adobe Flash Player, it wouldn't take any of my passwords. I had to change my Apple ID last week, but nothing worked. Can I reset my Adobe Flash Player password and if so, how do I do that? Thanks
Hi Donna,
Please see What userid & password do I need to install Flash Player? for info on the password being requested.
Maria -
Bought a New Mac Book Pro last week, can I get a free upgrade to Lion?
To cut a long story short, I bought a new Mac Book Pro Last week, it is only 6 days old now, it was nearly 2 grand and comes with Snow Leopard, today on their website I saw Lion OS Advertised as 'coming soon to a mac near you' or something. I was just wondering, as I've just spent nearly 2 grand on a Mac Book last week, would I be eligible for a free upgrade to Lion when it comes out?
I think you should be as when I bought it i was never informed there was a new OS coming out soon, does anyone know the answer? Or how much it may be to upgrade? as after spending £1899 I don't want to have to pay £100+ to upgrade a month later or so.
Kind Regards,
ChrisLion won't be out until middle of next year, so you are not entitled to any upgrade. But you may be entitled to the iLife '11 software if it isn't already installed. Check the Apple website for any Up to Date offer.
+No merchandiser is required to inform you of a new product not yet available. If you think they are then you are poorly informed.+ -
Hi everyone...the same question.
I just bought a new Mac Book Pro with retina screen. But I found that it didn't have the built-in Apps of
- iphoto
- iMovie
- GarageBand
How can I get them back?
ThanksThen some things may be hidden, or perhaps you did not use the same Apple_ID in the store as you used on your computer. Or maybe Apple is slow about updating your App Store Account.
Mac App Store: Hiding and unhiding purchases
EDIT: Could they be on your computer in the Applications folder, but just not shown on the Dock? That can be fixed easily as well. -
Ok. I have a new macbookpro which I love. However, we can't get it to print. We just got Comcast with a modem and wireless router. We can all get into the net wirelessly (4 of us). My son set our PC to share the printer, gave it a name and got his PC to work through it. Mine kept pausing (it's been a week now). Finally connected directly to the printer and it immediately went out and found the drivers (for all HP photosmart series) and installed them (I think they are installed. At least they are listed under drivers in the print/fax section). We then did a test print with it hooked up and it worked. Back to wireless and it keeps pausing or telling me it can no longer communicate with the printer. Tried going back and printing while connected to the cable and it didn't work. Several pages of one liners with gibberish on it (some words like fax, document it) but then it failed. I did tell it the wrong model of printer the other day and there is a picture of it under the real printer (which is listed by the name we gave it on my pc). But I know have the correct driver and it shows it in the bar under the driver listing. The other picture of the wrong model is not highlighted and I don't know how to delete it). It just keeps pausing and telling me I'm no longer connected to the printer. BTW, It tells me the printer is ready and shows the name prior to trying to print. We've tried everything including many suggestions from others. Any suggestions? I find it strange I was able to print yesterday while connected directly and tonight it failed (otherwise the printer is working for others). THANKS SO MUCH! Frustrating to say the least but I'm NOT giving up. Carol
I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.
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i am regular user of apple products never face such kind of problem,my new macbook pro retina display first have white spot and lines on my display after claming they chnage my dispaly and its surprizing me when i saw new display it has all over black paches and lines i am really disappointed ,a product claim best display ever has such kind of problem ,i want soloution ,at least if they have problem they exchange me with regular display screen dont need retina,
This really isn't something that we can help with. We're just other Mac users like yourself, only we don't live in Pakistan. (None of the experts who participate here live in Pakistan, to my knowledge.)
This problem should be covered under warranty, but if there aren't any authorized Apple service providers in Pakistan, getting warranty service may not be easy. But I wouldn't have the slightest idea how to handle such a problem in Pakistan. You'll need to contact Apple. The number for Apple in Pakistan is listed here:
http://support.apple.com/kb/HE57#P -
IPhoto missing from a brand new mac book pro running on Yosemite
I have a brand new mac book pro, and trying to open iPhoto I receive the message " in order to open iphoto, you need to update to the latest version." However, when I "Search App Store" I receive the message "Not Available, the item you've requested is not currently available in the U.S. store." Does this make any sense? How do I get iPhoto??
read the answer to this thread - Why won't my iPhotos open? - ignore the thread jackers who pile on after the answer
LN
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