After changing my new mac book pro retina display new one have black lines and patches all over my screen
i am regular user of apple products never face such kind of problem,my new macbook pro retina display first have white spot and lines on my display after claming they chnage my dispaly and its surprizing me when i saw new display it has all over black paches and lines i am really disappointed ,a product claim best display ever has such kind of problem ,i want soloution ,at least if they have problem they exchange me with regular display screen dont need retina,
This really isn't something that we can help with. We're just other Mac users like yourself, only we don't live in Pakistan. (None of the experts who participate here live in Pakistan, to my knowledge.)
This problem should be covered under warranty, but if there aren't any authorized Apple service providers in Pakistan, getting warranty service may not be easy. But I wouldn't have the slightest idea how to handle such a problem in Pakistan. You'll need to contact Apple. The number for Apple in Pakistan is listed here:
http://support.apple.com/kb/HE57#P
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cheers.
john -
Hi I got a new mac book pro retina display of 8G ram and 256GB ssd (late 2013 model). I was trying to shut down.It was taking around 20-30 secs.Is this normal? When i say shutdown i mean , i just login and shutdown.Do nothing else. I repeated the same process for 4 or 5 times. The numbers are the same.
The boot up takes around 15 secs. Are the numbers crazy or normal.
Any reply would be helpful.Thanks.You can return a new Mac within 14 days of purchase.
Return it and get another one.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
I have a new Mac Book Pro Retinal. Should I leave the charger connected while I am at my desk or should I disconnect the charger and all the battery to full cycle?
I leave mine plugged in when at a desk most of the time.
The battery will slowly discharge from 100% to 95% even on wall power, then recharge to 100% ... to save usage of the recharge circuits.
At least once a month I use it on battery and let the battery run down to about 40%.
DO NOT run to "dead" ... that will shorten battery life.
BTW: My battery currently (after 1 year) can still hold 101% of factory-designed charge. -
I can't install any Blizzard games new Mac Book Pro retina.
I just purchased a new 15" mac book pro retina display. I am trying to install any blizzard game just to test out the performance but am encountering a problem. When i unzip the setup files they look like it is going to start installing and then just closes, and goes no further. I have checked on the blizzard forms, and can not find anyone with the same problem. (A similar problem when someone is using a second party unzipping program, but that is not the case for myself) Anyone have an idea why it would be doing this? I can download the files on my old mac book, and install them no problem what so ever.
I have made some progress.... I can print wirelessly from my printer now, but I can't set the printer itself to be wireless. I had to move my printer downstairs to where my router is...which is not that convient. I printed up the page you asked about....and as expected, it says it is off line and there is no IP address. So now I need to figure out how to make my printer itself wireless. I did download the HP driver I needed...but I can't access it to do anything else. It seems l like I am missing a step... or I need to hook up my computer itself to the printer to help get the printer to be wirelss, but I can't hook it up because there is no port for me to do that (no port that looks like a phone jack). I am guessing I would need a different type of cord, but I am not sure what kind of cord that would be! Ugh!
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I have a new mac book pro (retina) browser lag and general struggle
I have a new mac book pro (retina) and on chrome as well as safari there is a lot of lag any ideas?, I have a new mac book pro (retina) and on chrome as well as safari there is a lot of lag any ideas?
I've heard of that problem with Safari, but not Chrome. Do me a favor and download and install Firefox and see if you get the same 'lag' using it.
Also make sure that you have the very latest updates - I read frequently of the lag problem when scrolling in Safari early on, when the Retina models first came out, but haven't heard (or read) anything about it lately.
Call back...
Clinton -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
Im not able to use facetime at all. Do some countries have restrictions. Can anyone help me out ? I use a Mac Book pro retina display with OSx Mountain lion.
FaceTime for Mac: Troubleshooting FaceTime
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How can I Upload Pictures, from my Mac Book Pro Retina Display with Mountain Lion OS? Tried but it gets as far as i pictures but does not open?
This is not necessarily 100% correct at the current time.
As Dropbox is encouraging people to set it up for automatic uploading of photos they gradually increment your space as you load more pictures for free at the current time.
You do start with a fixed 2 GB but if you upload photos you will be awarded more free space.
You can also open a free account with Flickr - you may have some upload limits per day but you can upload pictures there. -
How can I Upload Pictures from my Mac Book Pro Retina Display with Mountain Lion OS
How can I Upload Pictures, from my Mac Book Pro Retina Display with Mountain Lion OS? Tried but it gets as far asi pictures but does not open?
Upload? what does that mean?
You want ML forum? iLife? even notebook forum and directions to those?
iCloud? -
Hi everyone...the same question.
I just bought a new Mac Book Pro with retina screen. But I found that it didn't have the built-in Apps of
- iphoto
- iMovie
- GarageBand
How can I get them back?
ThanksThen some things may be hidden, or perhaps you did not use the same Apple_ID in the store as you used on your computer. Or maybe Apple is slow about updating your App Store Account.
Mac App Store: Hiding and unhiding purchases
EDIT: Could they be on your computer in the Applications folder, but just not shown on the Dock? That can be fixed easily as well. -
CS6 resolution on Mac Book Pro Retina Display
The resolution for all CS6 programs on mac book pro retina is horrific. Will there be updates?! I am quite frustrated that I can barely see any of my type in Indesign.
InDesign has yet not came up with the retina display support update but yes we are going to have the support of retina display for most of the products eventually.
http://blogs.adobe.com/creativelayer/new-macbook-pro-retina-display-support/
http://blogs.adobe.com/jnack/2012/08/photoshop-cs6-13-0-1-available-update-on-retina-plans .html -
I was recommended by apple online suppot to purchase the pny storedge to increase the memory on my mac and was informed it would sit flush with the mac. After purchasing this online which was not cheap it arrived and I inserted it into my mac and low and behold it does not sit flush with my mac book and only fits in half way. Feeling a little bit robbed, can anyone advise if this is supposed to fit in all of the way?
I own both the mid 2013 13" MacBook Air and the late 2013 13" MacBook Pro retina display. I have the same 128 GB StorEDGE card. The SD card slot in the MacBook Pro is not as deep as the slot in the MacBook Air. The card fits nearly flush in the Air, but extends farther out in the Pro. The Apple store staff were unaware of the card slot difference until I showed them. Nothing you can do other than return the SD card if you are not satisfied with it.
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I was using a dangle (wireless portable internet data card) called TATA Photon plus in INDIA since 6 years with a MAC book pro. it was working fine. since I have changed my MAC book pro with retina display with mervicks 10.9.3 its not recognizing the device. service providers say it will not work for 10.9.3. so, my question is which device can work for my purpose ? any body can suggest!!
Your query should be addressed to the service providers. They should be able to give you a definitive answer.
Ciao.
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