After clean install Preview and MS Word won't open any documents.

Did a clean install of Mavericks. Restored my files from dropbox. (thousands of pdf and word files, doc. and docx)
Now, preview and MS Word won't open any documents.
Preview fails to open PDF so as MS Word fails to open any doc or docx file. Both crash on launch (not responding).
The only way to open the files is renaming them.
Try to delete the .plist (preview and Word), dont work.
Anyone know how to fix?

Hi Myelenium,
Thanks for the info about Event Viewer!
It's showing this message:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: AGM.dll, version: 4.26.20.19822, time stamp: 0x4f56925c
Exception code: 0xc0000005
Fault offset: 0x0024ed0b
Faulting process id: 0x1a58
Faulting application start time: 0x01cddf8abaeab2fc
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\AGM.dll
So I searched the forums for any previous AGM.dll posts and tried resetting the preferences (through Alt+Ctrl+Shift) and deleting the entire Adobe Illustrator CS6 Settings folder. I opened Illustrator again and moved some panels around to save a new AIPrefs folder but I was still unable to open any documents.
Then I tried the next step listed here:
http://forums.adobe.com/message/4687911#4687911
And removed the Printer that I usually use and it seems like that did the trick! Yay!

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Hi all,
I'm pretty new to Illustrator and I'm currently using Illustrator CS6 v16.0.0 x32 on Windows 7. I'm having an issue where it's not letting me open any documents or basically use it... hence the long description:
When I load the program, everything looks okay. But when I go to File --> New (to create a new file, or even use one from a template) the program crashes. I get an error message that says: "Adobe Illustrator has stopped working - A problem caused the program to stop working correctly. Please close the program." This error has occurred even when opening existing .ai or .pdf files so I can't open anything at the moment.
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Hi Myelenium,
Thanks for the info about Event Viewer!
It's showing this message:
Faulting application name: Illustrator.exe, version: 16.0.0.682, time stamp: 0x4f6e762b
Faulting module name: AGM.dll, version: 4.26.20.19822, time stamp: 0x4f56925c
Exception code: 0xc0000005
Fault offset: 0x0024ed0b
Faulting process id: 0x1a58
Faulting application start time: 0x01cddf8abaeab2fc
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: C:\Program Files\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\AGM.dll
So I searched the forums for any previous AGM.dll posts and tried resetting the preferences (through Alt+Ctrl+Shift) and deleting the entire Adobe Illustrator CS6 Settings folder. I opened Illustrator again and moved some panels around to save a new AIPrefs folder but I was still unable to open any documents.
Then I tried the next step listed here:
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And removed the Printer that I usually use and it seems like that did the trick! Yay!

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