After clicking creative cloud setup, desktop is downloading and installing, then stops. What to do?

after clicking creative cloud setup, desktop-application is downloading and installing, then stops. What to do?

moved from Adobe Creative Cloud to Creative Cloud Download & Install

Similar Messages

  • None of my apps on my creative cloud will let me download and use them

    none of my apps on my creative cloud will let me download and use them

    Dear Alison
    Please provide a note of the error message that you are receiving during download of apps. Have you recently updated your version of the Cloud app? Has anything else changed?

  • TS1814 When I try to upgrade my pc to iTunes it will go through the process of downloading and installing then I get this message,

    When I try to upgrade iTunes on my pc it will go through the process of downloading and installing then I get this message
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again or enter an alternate path containing the installation package iTunes.msi
    What should I do to correct this problem?

    Try to restart your computer and see if you and reupdate again.

  • I need to delete Creative Cloud software from my PC and install on a new iMac.  What do I do first?

    I have had a Creative Cloud membership for several years and have installed all the related software on my PC.  I recently purchased an iMac and will be decomissioning my old PC.  What steps do I need to take to deactivate and unistall the software on the PC so I can install on the iMac?  I will be wiping the C drive in the old PC when I have moved everything I need to the Mac.
    Also, I will be installing Parallels on my iMac and installing Windows 7 Ultimate as well, so the I can install Windows only programs I use that are not available for the Mac.  Are there any Windows versions of the Adope Create Cloud software that don't have a Mac equivalent?  Does it matter if I use virtual vs. bootcamp?
    Thanks!
    Scott

    Scott if you are trying to install the Adobe Creative applications included with your Creative Cloud Membership then please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

  • When I Open Creative Cloud, I Try To Download Photoshop, But This Is What It Shows Me. Please Help, I have a very important picture that i have to work on for the next 2 weeks.

    I Click "Try" and then that pops up.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud says it has updated and installed Photoshop CC 2014, but I can not find it on my PC

    What the subject says. I updated/installed PS CC 2014 through the Creative cloud menu on my Windows 7 Pro 64-bit PC. It says it is installed. But I can't find it anywhere on my computer - nothing in teh start menu, nothing in the Programs or Programs x86 folders. Is there a way to re-install?

    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

  • Why does Creative Cloud Setup stop working when I re-install the program?

    I have Photoshop CC and Lightroom CC trough Creative Cloud. But then Creative Cloud stopped working -and now I need help to get CC  running again.
    I have read the troubleshootingpages and this is what I have done so far:
    I uninstalled Creative Cloud
    Restarted the PC
    Downloaded and run CreativeCloudSet-Up.exe
    After about 5 minutes of downoading and installing:
    Creative Cloud Setup has stopped working.
    Problemsignatur:
      Navn på problemhendelse: APPCRASH
      Programnavn: CreativeCloudSet-Up (5).exe
      Programversjon: 2.9.1.474
      Tidsstempel for program: 54e11f94
      Navn på feilmodul: AdobePIM.dll
      Feilmodulversjon: 2.9.1.474
      Tidsstempel for feilmodul: 54e11f95
      Unntakskode: c0000005
      Unntaksforskyvning: 00010e25
      OS-versjon: 6.1.7601.2.1.0.768.3
      ID for nasjonal innstilling: 1044
      Tilleggsinformasjon 1: 0a9e
      Tilleggsinformasjon 2: 0a9e372d3b4ad19135b953a78882e789
      Tilleggsinformasjon 3: 0a9e
      Tilleggsinformasjon 4: 0a9e372d3b4ad19135b953a78882e789
    I have done this 5 times and NOTHING HELPS.
    ANY CLUE WHAT TO DO??

    Bjørnarj6963233 I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application.  Also which operating system are you using?

  • Creative Cloud for desktops impossible to update

    I get a reminder every day that there is updates for Adobe CC for desktops. When I try to install, it says "Adobe Creative Cloud for desktops could not be installed". I can´t open the application either. The update reminder keeps poping up. What to do? The text on the pic is in swedish, but it says the same as inside the quotes above.

    John T Smith wrote:
    You MAY have a faulty installation, which requires complete removal and reinstall... not exactly your problem, but the links below may help
    One fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
    -http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-2 48.html
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
    I guess I'm a little mystified by this reply.  I've reported no problem signing in or out of adobe, nor have I experienced any.
    I've been going along with a creative cloud desktop and updates for over a yr now so not sure how my install would suddenly be 'faulty'.  Complete removal and reinstall is something like a days work if you have any related difficulties at all yet it seems to be the most often suggested remedy.
    Is there no chance of something that does not require a hefty input of my time getting the tools to work rather than using them, that can be done to remedy what seems to be something like a stuck routine in the install routines?
    Any other folks with an idea about this?

  • Discontinued my creative cloud membership, and installed Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a self standing program. What do I do?

    Discontinued my creative cloud membership, uninstalled Acrobat XI, and installed a brand new, purchased version Acrobat XI, but when I try to open it, I get a message saying I must renew creative cloud. This is a free standing program, and it IS installed. What do I do?

    You may need to uninstall the Cloud (not just stop using it) and then run the Cleaner to remove all vestiges... and then reinstall Acrobat
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How do I download and install 2.0 on my iPhone?

    I just bought the new 2.0 for my iPhone (not iPod) but I am not receiving a prompt to download and install, which is what the iTunes screen message says to do--it states "connect your iPod touch (I have a phone!) and click download and install." I do not see anything that states download and install on my iPhone screen. This is on my desktop.
    I then thought I might have to go through iTunes on the phone itself. I tried to go into WI-FI and access iTunes from there, thinking that might work. Although I appear to be on WiFi (It names my network), the E symbol for Edge does not turn off. So...I cannot seem to download from iTunes on my iPhone or iTunes on my desktop (MAC OS X 10.411). Is there another way to download and install my purchase? Is it the volume issue or am I doing something wrong? I am new at this, so it certainly can be end-user error. Thanks.

    I had all kinds of updates to do, including iTunes. I was now able to load down everything inc. some new FREE applications and they work great. Thanks for your offer to assist! Maud

  • I have downloaded and installed "QuickTime player 7 for windows" but iTunes insists that i didn't and i need to download   install

    ok i recieved the jurassic park blu ray triliogy with digital copy. i put in the code and after it was done downloading it said it could not play nor sync into my ipod touch 4th gen as didn't have Quick time installed but as the topic states i have already downloaded and installed it so what do i do or whta happened and how can i fix it so i can just watch my movies. also i am running on windows 7

    Your UserAgent string in Firefox is messed up by another program that you installed.
    [http://en.wikipedia.org/wiki/User_Agent]
    type '''about:config''' in the URL bar and hit Enter
    ''If you see the warning, you can confirm that you want to access that page.''
    Filter = '''general.useragent.'''
    Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
    Then restart Firefox

  • Help trying to download and install firmware updater 1.0.2

    When I click on Apple's link to download and install the latest firmware updater, this is the message that I get. Look at the link, and let me know where I can find the latest firmware updater for the headset to work. Thanks!

    Okay. I uninstalled AIR, downloaded the current version and re-installed. I thought maybe a full install with the current version would help. CS4 setup seems to be working until it gets stuck at 'installing Adobe AIR.' I uninstalled AIR again and let CS4 setup install it but it still dies when it tries to do so. When it gets stuck, It will not let me CANCEL, instead I have to 'force quit' -- even thoght it doesn't show up as crashed. One great thhing -- I no longer have the big bang game popping up.
    Thank you so much for you answer, One step @ at time...
    Suzanne

  • Download creative cloud for desktop app

    I have repeatedly tried to download the app creative cloud for desktop, and each time I get a messaqe saying "we are experiencing difficulties, pleased try later"
    Any advice or link appreciated
    My subscription has not expired :-)

    thanks John
    I am an Admin User although I would install using Run As Admin
    64 bit Dell Laptop
    Windows 8.1 - update
    Windows Firewall
    Kaspersky Anti-virus - not tried turning off but will do so and respond
    All my programs have downloaded, installed and are still working (Muse, Photoshop, etc.)
    Not installed any hardware since registering for Adobe, but have installed Articulate Studio 13, and also Articulate Storyline
    Originally received an update for the desktop app, which failed to install
    Tried repeatedly (including turning off firewall) but no luck
    Uninstalled the desktop app - after following a link in one of the forums
    downloaded the new desktop app - installed - perfect
    Other application updates installed perfectly, including the big update for Muse to 64 bit
    Most recent update for desktop app failed to install, so tried the above, removed the desktop app, but cannot now find the link to the new version to download.
    Hopefully just need to find the download link to the desktop app, but travelling at present so do not get enough time to surf to locate it :-(
    Leslie

  • When reverting to purchased Adobe Acrobat XI Pro point product, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), how do I eliminate request to renew my subscription?

    Creative Cloud just wasn't working for me, so after several years of frustration with being abroad and not online when the program decided to require online verification, I'm ditching Creative Cloud and reverting to the purchased Adobe Acrobat XI Pro point product. However, after uninstalling Creative Cloud Desktop (and CC-based Acrobat XI Pro), it still wants to go online and check my CC subscription, disallowing use of the newly installed point product version from a several year-old ESD file (and the more recent AcrobatUpd11010.dmg file).
    Anyone have an idea of how to eliminate request to renew my subscription?
    If, as a journalist, I've have these issues over the past two years, including this final insult when I'm trying to get away from CC, it can't be a one-off problem. So I'd like to hear details about others who've had a similar issue with reverting from CC back to a point product or to CS.
    Thanks,
    Tim

    Hi Tim ,
    Please refer to the following link to cancel your subscription of Creative Cloud .
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    You can get in touch with Adobe Chat Support if that does not help and to get your queries resolved.
    https://helpx.adobe.com/adobe-connect/kb/connect-chat-support.html
    Regards
    Sukrit Dhingra

  • I can't download adobe creative cloud for desktop,error no 50

    i can't download adobe creative cloud for desktop,error no 50

    Error 50 https://forums.adobe.com/thread/1432237 may help
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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