After clicking Mac App store "Updates" tab, it shows me an empty page. Note that 1 update is pending.

Mac App store showing 1 pending update, but when I click "Updates" tab, it shows an empty page. Have tried resetting PRAM, SMC, Safe Mode, removing all third party Apps. When I reinstall OS X Mavericks or Yosemite, the problem appears again. I have tried uploading screenshot, but when try to confirm, nothing happens. Seems like some problem with Internet connection...

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/

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Mac App Store update: right Apple ID but wrong user account

My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
Any ideas?

Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

Mac App Store Updates stuck in "Waiting". Anyone had this issue before?

Hi,
I stumbled upon this issue yesterday where I had a software update waiting for me at the Mac App Store, and when I hit the update button on the store, the update got stuck in the "Waiting" message that appears to the left side of the "UPDATE" button. The updates did not appeared to download nor start, they just got stuck in the "waiting" stage. Moving to the "featured" section of the app store did not worked to re-highlight the UPDATE button in the update section of the Mac App Store page. The only way I was able to solve the issue was by Force Quitting the Mac App Store and trying again. On the second attempt, when I clicked the UPDATE button the "Waiting" message appeared but then disappeared and showed the expected download and install progressbar in the Mac App Store updates.
I was wondering if someone has seen a similar issue to the one I am describing.
Thanks for your time and answers!

dominic23 wrote:
This happens sometimes.
You did the right thing, tried again.
Best.
Hi dominic23,
I see... Well this bugs me off course because is not the normal behavior that I would expect from OS X, but if it sometimes happens, I'll be OK with that. I don't know but I may file a bug report to Apple on this so that they at least know of the issue.
Thanks for the advise!

How can I change the Chinese characters back to English appear on the bottom icons after clicking the App Store icon on the iPad? It was in English before I upgrade to iOS5.

How can I change the Chinese characters back to English appear on the bottom icons after clicking the App Store icon on the iPad? It was in English before I upgrade to iOS5.

Is the address on your account based in France ? The language of the stores should reflect the language of the country where your account is based, which isn't necessarily the same language as you've set on the device.
If your account isn't based in a French spealing country, then try logging out of the account (via Settings > Store) and then log back in (and also make sure that your address is correct and complete), and see if the language of the iTunes and App Store the reflect the language of the country where your account is based.

Mac App Store Updates won't load

My problem is that the Mac App Store shows several newer versions of Apps I own in the "Updates" section. Once I try downloading them an error will be displayed every time. Buying or loading new apps works just fine. Loading Updates in the iTunes store works as well. I only have trouble with Mac App Store updates. Any idea what this could be?
The error message says:
"Die angeforderte URL wurde auf diesem Server nicht gefunden."
"The requested URL could not be found on this server."
Thanks for your help. It's driving me mad.

I am having the same problem. So far, for me, Apple had no solution to it. Try to download the updates using a different network environment. I only have the above mentioned problem when I am online with my macbook using the hotspot (tethering) option of my iPhone. My iPhone is connected via USB. If I use a different network via ETHERNET, the update works fine.
If you find a solution to this, please let me know:
Macbook Pro 17""
OSX Lion.
IPhone 3GS

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

When i am signing in on app store then it's showing: "this apple id has not yet been used in the iTunes store." why ?

when i am signing in on app store then it's showing: "this apple id has not yet been used in the iTunes store." why ?

Log into your account and verify that you have a valid payment metnod specified.

Dock icons go transparent when clicked, after adding Mac App Store

I just updated my MacBook and got the Mac App Store, which runs perfectly. I downloaded several apps and they also work fine. Now, though, any time I click to open an app on the Dock, the icon disappears as soon as it begins bouncing. It's still there, it has just gone transparent or something. It leaves the space on the Dock and the name appears when I hover over it and everything is normal. There's just empty space where the icon should be. The same thing happens with my four-finger swipe to change applications: the images have disappeared but I can still switch apps and the names still appear. So really, nothing's wrong, it's a cosmetic problem, but I want to see what app I'm switching to. Any ideas what's wrong or what to do?

Hi and welcome...
The app may have not completely downloaded.
Follow the instructions here.
How to Resume Interrupted Downloads

How do i check the size of an update in the Mac App store update tab?

When an update arrives under the Mac App Store's Updates section, It has all the detail except the Size of that update. Where can I find the size of update I am about to download like Pages or Digital Camera RAW Compatibility Update or any other software update?

It isn't listed anywhere of which I am aware.

Mac app store update issues

I cannot update apps from the mac app store: it says I must sign into the account I used to purchase they app, and I am, and I have no other account. What's wrong?

Try resetting your Apple ID. Apple - My Apple ID
If that doesn't help, install the v10.6.7 combo update. Mac OS X v10.6.7 Update Combo
Restart your Mac after the combo is installed. Launch the MAS then try updating apps.
It's ok to install the combo if you already have v10.6.7 installed. It includes bugs fixes that may help.
Still have problems...
Contact iTunes Billing:
Apple - Support - iTunes
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

HT4928 How do I hide Mac App Store update requests?

I downloaded a free app in the Mac App Store many months ago, after I got bored of it I deleted de App but now the Mac App Store is requesting me to update the mentioned app which I don't want anymore. How can I make it stop requesting me the update?

Not in my case, somehow this app doesn't appear in my Purchased panel, just in my Updates panel.
Here are the screens:
This the Purchased Panel
And this is the Updates Panel
Hope I can get a solution now. And thanks anyway for all the previews replies.

Annoying unknown mac app store update

This morning I start up the Mac App Store and see there are 2 updates available. One for an application I know I have, the other for an application I do not have installed on my system. Clicking "Update All" spins and does nothing. It looks to be attempting to download the update for the application I do have.
When I manually click on the application I do not, to see what is going on a App Store login comes up with the "Enter the Apple ID you've used to purchase this app." I have seen another post saying this is due to installing non authorized Mac App Store applications then how can i know which app is connected with this update?
It has this update for this application, not installed, never was and will not either go away or process the real update. I have restarted, cleared out the cache.
OS X 10.7.2

Get rid of all the pirated apps and the issue will go away.

Mac App store update different apple ID

So when i want to update an app from the mac app store it asks for my apple ID password, however the apple id email is an email i have never seen or used in my life, and i can not change it to my actual apple ID email that i used for all my apple products. in other words i do not know where this random email came from. anybody else with same issue? any tips are appreciated!

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

Mac App Store Updates

Hi, i have a macbook pro and the mac app store is telling me i have a update for angry birds but i dont actually have angry birds installed, when i click update it doesnt really do anything but hang for a while then it pops up telling me that theres some sort of error. I cant seem to get rid of it and i dont know why its appeared. i've tried loging out and back in again in the app store but that doesnt work either. Please any help would be nice??
thanks

Two things come to mind.
Not accusing, you understand, but this does sometimes occurs when people have accidentally downloaded Angry Birds from a pirate site. App store picks up its presence but not its detail.
Another thing to do would be to type Angry Birds into the search box (top right) and read some of the many similar and previous questions.

Mac App Store Update issue in Yosemite

i have a big problem with updating my apps in app store, when i install an application, it doesn't appear as installed as you can see :
I have all of this apps installed on my computer, and i installed telegram for example just right now and even that is not appear as installed.
so i can't update any of my applications, and this forced me to install all of it again!
as you can see, always "No Updates Available":
I have all of this apps installed on my computer, and i installed telegram for example just right now and even that is not appear as installed.
so i can't update any of my applications, and this forced me to install all of it again!
as you can see, always "No Updates Available":
I'm sure something is wrong with my Mac App store, I try removing appstore caches but that doesn't work, how can i fix this ?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

After clicking Mac App store "Updates" tab, it shows me an empty page. Note that 1 update is pending.

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