After closing the laptop lid and opening it again, the laptop won't wake up?

The only option to wake it back up is to reset it; moving my mouse won't work. Trying to lock it won't change anything. What should I do? What's going wrong?
I have a not-even-70-days-old Satellite S855D-S5120 and my battery power plan is set at balanced. This sometimes happens, sometimes not. I could just have the laptop closed for a couple of seconds and this would still happen.

Hi Sense no one has answered your message, I'll give it my best shot. Depending on what option you chose when you close the lid, will make a difference. If you have it set to shut down, then you will have to press the power button to turn your PC back on.
I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
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After closing the laptop lid and opening it again, the laptop won't wake up?

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