After crashing my desktop computer several times I discovered I need the latest CC app. SO I deleted all apps and now cannot download CC-I just get a blank screen.
Please set me up with CC 2014!
For some reason none of my apps would launch properly—or would launch but default into the "spinning rainbow of death" icon,
effectively locking up my desktop (MacPro) and requiring restart.
When I visited your troubleshooting website section, I was advised that I needed the most recent version of CC.
I confess to overzealousness in that I deleted all CC apps and used the Cleaner app to remove all vestiges of CC.
SO! How do I get my apps back? I can't even open the Adobe App Manager program I downloaded!
HELP!!
Hi there,
You mentioned you used the Cleaner Tool to uninstall everything, but still have Adobe App Manager (AAM) installed? Please try running the Cleaner Tool again (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
Remove all CC files and be sure to uninstall AAM.
Then download the CC Desktop App here: https://creative.adobe.com/products/download/creative-cloud
After you launch the desktop app, use the Apps panel to install the programs you need.
-Britt
Similar Messages
-
3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please
I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions
-
I have just installed snow leopard on my Mac Pro (v10.5.8) on trying to shut down on the apple menu it doesn't completely turn off computer, I just get a blank screen but the curser is still live and I have to hold down the power button to force a shut down.
Try quitting all applications before shutting down. One may be hanging and preventing a normal shutdown.
-
I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!
I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
~Lyssa -
When I usually go into yahoo mail, there is an icon at the top left hand side to access my calendar and notepad. They are both gone, but there is a field in the bottom left corner that has the buttons. When I click on either one, I just get a blank screen. I've not updated by Firefox to a new version and can't imagine what happened overnight.
This sounds more like it's a temporary problem with Yahoo's mail website. My advice at this point is to see if this fixes itself within a few hours. If not, please come back (actually, do come back regardless and let us know if your problem is solved).
-
Title. Do I need to take this in to apple?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
-
My wifi does not seem to work.
It always appears the "unable to join the network ....." error message, as in the past it worked perfectly fine.
I have tried all the "apple support" options. I have even restored my iphone fully.
Sadly there is no apple store near by.
Do you suggest anything else!?
Thanks !!My wifi does not seem to work.
It always appears the "unable to join the network ....." error message, as in the past it worked perfectly fine.
I have tried all the "apple support" options. I have even restored my iphone fully.
Sadly there is no apple store near by.
Do you suggest anything else!?
Thanks !! -
I have updated my laptop too on windows update just so you know but not sure what else to do ?
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Help please
Hello mamdonde,
The following article provides steps that can help resolve this error.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
Each time I want to add more pictures to my library, it deletes all existing and re-loads (during syncing). I always use the same computer, never plugged my ipad into any other computer. I also get error messages sometimes when I am trying to download new songs (via computer) and it has given me an error message saying that the computer is not the 'designated' computer (but it is and always has been.).
Holy Smoke!!! ...and it was JUST that easy.
Spent HOURS trying to resolve.
thank you, THANK you, thank YOU!!!
I don't know why I didn't find this in my previsou Discussions searches. -
I want to delete xmarks, the most obnoxious add-on ever that crashes my computer several times a day
I want to get rid of xmarks sync. It is the most obnoxious, intrusive add-on ever and crashes my internet connection several times a day. I have followed the instructions on your helpdesk, but nothing works. It never fully loaded and refuses to give up. I want it out of my life forever.
In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button. You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]] -
my nephew made a new password and now cannot remember it. He has tried numerous times but now the I Pad is disabled and he cannot try again for 22,980,298 minutes. The original computer it was synced to is not available. We just want to sta
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
my bluetooth says 'Not Available' how do i get it to work again. I have restarted the computer several times and have replaced the batteries in both the keyboard and mouse and yet it still is not working! please help
I have had the same problem. It was cured by turning computer off and/or restarting it. I am not sure if once was enough. I think shutting down must cut out whatever it is that blocks bluetooth. Good luck
-
My CS6 program that has never had a problem before, is not telling me that there is an error and that it "unexpectedly quit" when I simply try to launch the program. I have restarted my computer several times. It does the same thing each time. So then I tried uninstalling the program and re-installing. It said that it could not install due to an error. So I STILL can't launch my program. I don't know what to do. Any help would be appreciated. I have to edit photos for a photoshoot and return them tomorrow. :/
Reset Photoshop's Preferences?
Your Photoehop preferences will survive un-installing and re-installing Photoshop...... -
repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page. Nothing has worked. Now I have this stupid app and some of my music is still not being shared on both of my computers.
I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected] and this screen reset to [email protected]
If you don't have an apple device you may be out of luck. I don't know. I'm still waiting for help just as you are...good luck to both of us though.
Maybe you are looking for
-
Reading Xml file from clob column in the staging table
Hi, I am trying to poll the staging table with the database adapter which has CLOB column type containing XML file. How do I extract the XML file from CLOB and map the fields to the another variable with definite schema. Thanks, Edited by: chaitu123
-
Nano 1.3.3 and OX 10.8.3. Can't sync my contacts and calendar
Hello, When I connect my ipod to my system I get the following. "No calendars are available on this computer. Calendars in iCloud cannot be aynced to this iPod." I'm not trying to sync to iCloud, just my computer. Is there any way around this? Thank
-
Hi, How to check server performance trace file in Unix level what is directory structure and file name ? also please what is Tcode for that in SAP level.... Thanks
-
Hi guys, Any body know how to make the system speaker beep in java? Like, was it "sound" in basic - arrr the times.... Thanks Tom
-
Para colocar las referencias bibliográficas en Pages 09, ¿el programa no tiene opción propia? ¿puede hacerse sin usar endnotes?