After disabling and starting in safe mode, the connection time is still extremely slow.

My cache empties on closing the browser and I delete history every day. Still most times, the connection time is horrible, sometimes up to 80 seconds. I run Malwarebytes and Super Anti Spyware every night. Kaspersky anti-virus runs constantly so it's up to the minute protection. This only started about 7 weeks ago and I've tried all the suggestions I could find on the web, without results.
My server is Comcast, with 50mbps and I've been very happy with them for the past 3 years. I'm at my wits end and don't know where to turn. Can anybody give me help?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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Have an old mac mini 2008 running OS x 10.6 whenever I shut down or restart it wont find the dell screen again. have tried with different screen same result. have revived it before by unplugging all cables zapping PRAM and starting in safe mode

Have an old mac mini 2008 running OS x 10.6 Whenever I shut down or restart it won't find the dell screen again. Have tried with different screen same result. Have revived it before by unplugging all cables zapping PRAM and starting in safe mode but no luck now. It has all my daughters exam work on it which she, of course, has not backed up so any suggestions gratefully received.

Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
You do have a backup, right?

Firefox 8 and 9beta. Back and Forward buttons greyed out. Right click menu also has forward and back greyed out. Updated all plugins, then disabled all plugins and extensions and started in safe mode. No change.

My forward and back buttons are greyed out after update to Firefox 8. Tried to move to 9 beta, but same behavior. Back and Forward also greyed out in right click menu.
Attempted to fix by updating all plugins and extensions, then disabled all plugins and extensions, and then tried to start in safe mode. Nothing worked.

You could have backed up your profile folder. If you did, [[Recovering important data from an old profile]] can help :)

Crashes in safe mode when I press addons, after disabling all addons with safe mode.

Firefox 6 crashes when opened. I booted into safe mode an pressed addons from the menu and it crashes again. I disable all addons permanently with the safe mode option and restart same problem occurs.

More detail:
Booted into safe mode its starts. However when i press addons from the menu it crashes.
Then I used the safe mode splash screen to disable all addons and the same thing happens I can load but as soon as I press addons menu it crashes again.

Firefox crashed and quit working and since then crashes when I try to open it; I have tried uninstalling and reinstalling, creating a new profile, and starting in safe mode - what else can I try?

I don't know how to get to the crash ID since I can't get into the Firefox window to go to 'help'.
The crash report details:
AdapterDeviceID: 0322
AdapterVendorID: 10de
Add-ons: [email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 2043473920
BuildID: 20110902133214
CrashTime: 1316129359
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315428336
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0322, AdapterDriverVersion: 5.3.1.6
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 95303
StartupTime: 1316129351
SystemMemoryUsePercentage: 91
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
<br>
Firefox 8
* getfirefox.com

Firefox won't connect to web or even home router. It was preinstalled and started in safe mode didn't change nothing. Other browsers work good.

I cant connect to web or even my router. Iuse chrome now and can login to my home router and also web. I've stoped my antyvirus and firewall and still nothing. i have ff ver 24

Hello,
See if this may fix your problem [https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&s=Firefox+won%27t+connect+to+web&r=1&as=s Server not found or Unable to connect ] error.
Please reply back to us.

After updating Firefox, it wants to start in safe mode, when you click reset & restart it starts and runs fine, how do I make it stop opening in safe mode?

I recently updated my Firefox to 3.5.9 for Google pack, after doing so Firefox would only open in safe mode. So I started in safe mode that one time. Everafter, when starting firefox it always opens a dialog window about safe mode, I click the option to reset the toolbars and restart, and it starts normally. I'd like to make it stop opening with this dialog, and just open normally without asking about safe mode.
== This happened ==
Every time Firefox opened
== I updated Firefox

See: http://support.mozilla.com/en-US/kb/Firefox+is+stuck+in+Safe+Mode
Your Firefox 3.5.9 is 2 versions behind. The current version is Firefox 3.5.11 which includes several security updates. In addition, support and updates for the Firefox 3.5.x series is planned to end in August 2010. Consider upgrading to the latest version Firefox 3.6.8:
Download Firefox 3.6.8 here: http://www.mozilla.com/en-US/firefox/all.html
See:
http://support.mozilla.com/en-US/kb/Installing+Firefox
http://support.mozilla.com/en-US/kb/Updating+Firefox

I downloaded a adobe flash update and my computer and after next logon got a blue screen. could only start in safe mode and until uninstalling the flash player could i safe mode with networking. i cannot open any microsoft products now. I get a message

i downloaded an adobe flash update and my computer after next logon got a blue screen. I could only start in safe mode and until uninstalling the flash player could i start in safe mode with networking. i cannot open any microsoft products now. I get a message saying adobe acrobat 10 is not designed to run on windows or uninstall and reinstall it ....but it will not let me uninstall it. What do i do? is this all an adobe issue or a windows problem?? thanks Tim

Hate to suggest this, but you need to ask in the Flash forum. This forum is for Acrobat.

After upgrading to Firefox it now starts in safe mode and none of the options make any difference. What is wrong and how do I fix it?

A few weeks ago, I updated to a newer Firefox (I can't figure out how to find the version) and now FF starts in safe mode with a list of change options. None of them change anything. What do I do?

I've used Firefox for 5 years, and the crashing now is the worst it's ever been. I hope they get a fix soon, I've just reverted to Chrome... ARGH

Having upgraded to Firefox 24 it will now not start at all after clicking on the icon. My OS is Windows Vista premium. It will start in safe mode.

Upgraded to Firefox 24 and now nothing at all works despite uninstalling and reinstalling it several times and losing all my bookmarks etc. However it does start in safe mode. At first I thought it was my security Norton 360 but after 2 hours in contact with them I'm still in the same position. When I double click on the Firefox icon I can see the cursor timing out and then it just disappears and nothing loads.
My OS is Windows Vista Premium and I am using Windows internet explorer at the moment.
HELP please!!!

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox used to work on my windows 8 machine, now it does not, even starting in safe mode and after un/reinstalling. message "firefox has stopped working".

Firefox used to work fine, then a few days ago it just stopped. When I try to start it, it comes up with a message that "firefox has stopped working". That message comes up over the box that asks if I want to start in safe mode or reset firefox. when i try to close or cancel that message so I can try starting in safe mode, both sets of messages go away.
if I try to start in safe mode using the shift key, the same thing occurs. The same thing occurred after I uninstalled and reinstalled.

Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

My mac book startup disk is full and when I start it, it give me a blank blue screen. I have tried the shift upon start
and I started in safe mode, and it gave me the stars screen. How can I delete files to fix the problem

1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
    http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
    Hold the option key down and click "Go" menu in the Finder menu bar.
    Select "Library" from the dropdown.
    Library > Mail > V2 > Mailboxes
    Delete "Recovered Messages", if any.
    Empty Trash. Restart.
4. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD
   System Preferences > Spotlight > Privacy
   http://support.apple.com/kb/ht2409

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages.

Downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in Safe Mode even though I have shut down and restarted my computer several times

I have Windows OS. I downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in safe mode. I have restarted my machine several times -- Firefox still starts in Safe Mode. My favorites from IE copied to Firefox fine, and Firefox is now my default browser...it just keeps opening in Safe Mode.

I downloaded the toolbar. When I was done using the computer, I put it to "sleep." The next time I "woke" the computer and went to Firefox, the toolbar was gone. When I downloaded the toolbar again, I got a box in the upper left hand corner of the screen stating Firefox BLOCKED the toolbar, and did I want to allow it. There was NO option to allow always-it's just a one time deal. When I shut down for the day, I expected it to remain, but no-next time I fired up firefox, NO TOOLBAR. I pulled up Inbox dollars again, clicked on download toolbar, got the box stating it's blocking the toolbar, etc, etc, etc. Unless Firefox upgrades daily, or in some cases, several times in one day, I'm going to stick with my description that the toolbar magically disappears EVERY TIME I OPEN
FIREFOX!!!
I don't profess to be any type of computer whiz, I'm totally self-taught, and it's not beyond the realm of possibility that I'm doing something wrong. I've been using Firefox for about a week, so I'd welcome any help!

After disabling and starting in safe mode, the connection time is still extremely slow.

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