After doing iso5 update contacts have dissappeared
Contacts are still in phone but they are no longer populating in the contact list. Appears to be a major bug with the iSO 5 update! Anyone else having the same problem or a fix. I can find contacts if I search the phone and can still call by voice activated dialing.
kdfederer wrote:
that is why you should always backup your phone prior to upgrades. If anything goes wrong, you have a backup. If no backup, no Google backup, no Cloud backup, your contacts are lost.
its a know problem with the moto x 2012 and 2013 update as ATT address book is not compatable with the phone for some reason.
I am sure this person had there contacts backed up to that instead of google.
Similar Messages
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I have tried to restore my i phone via itunes after doing the update and it keeps giving unknown error occurred (3194) please help
Hello Sam-marchesi,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Best of luck,
Mario -
Please help my computer is not repsonding after doing some simple updates. I follow the instructions and which is simply click for the update to take place. I did what I was instructed to do. I did not do the new update for the Mavericks yet. I just did simple updates. The computer shutted down and restarted but would never get pass the grey screen with the spinning wheel and the booting bar that would not go past a certain point befor shutting off again. The computer is practically brand new. I purchased the computer from best by 2012 and the warrenty just ended the past October. I hardly use the computer maybe 4 times since I have had it because I have another main computer that I uses. However, I don't want to do a hard rest becuase I do have the entire adobe suits software that I paid for and don't want to loose. I have an appointment with apple today to see what they say but I hope that my computer that I hardly every use is not defected after doing a updated pushed by Apple. Any thoughts or suggestions???? Thanks in advance Apple Family :-)
Well, I was at Apple for sometime on that day. I got a Genius that did not want to work. She basically jumped to the money to tell me that my hard drive was no good and that I was out of warranty (October 2013). I began to explain to her that I had only used the computer 5 times and that I don't use this computer as my main computer because I also have a Toshiba that is less expensive that I have had for several years and not one issue out of it. The rep told me that I could by a new hard drive for $161.00 and that I would loose all of my software and photos that I have on this computer. However, I told her that it's bazaar that it happens right after my warranty goes out and had I used it more often when in warranty before October then I would have been covered. Keeping in mind that I would still be very disappointed with the product because I would loose all of my information and it would not make sense to me why the hard drive fails on a very gently used computer. So I asked for a manager and it took her some time to get one. In the mean time I watched how the other Geniuses interacted with the other customers and seen that they were very engaging with convo and very help. I guess I just I got another lemon when I got my rep. When the manager finally came. I went from A-Z with the issues and that I felt that something could or should be done because the rep said that she did tests on my machine and it read to her that my hard drive was bad and there was nothing that could be done. I explained that I was not looking forward to paying for services to have my new computer repaired. The manager offered to give me 25% off the cost but I still didn't feel that it was effective. After he left and the rep wrote the notes in the system, I told her that I didn't think that all options had been exhausted and that there was something else that could be done. I told her to erase the machine and see if the updates could be installed and if the system would continue to do the same thing. The rep was hesitant and said that I would loose everything which we already know that we were at conclusion from the beginning. She assured me that I would happen again and that I would need a new hard drive. I just told her to erase the machine and get me another manager because I was just getting tired of her unhelpfulness and negative perspective. The new manager came and was very pleasant and I explained everything once again from A-Z. I informed him that I had the machine erased and that I need his help with options because I don't feel that the rep or the last manager was resourceful or helpful. He apologies for the actions of the reps and proceed to tell me that they will run all the updates in the store and that if it booted correctly that I should continue to use the machine with out adding the adobe software back on just incase that it crashes again and I'm out of money once again. However, if it does happen again and it is a hard drive issues that he would work with me to resolve the issues. As my computer went through the process of rebooting from out of the box stage another rep approached me because he could tell that I was upset and not happy. I told he what had happen and he said I think I can help you a little more. He said that I just want to run further testing on you computer for different components to make sure that everything would work properly and pin point any issues. I was delighted with that option. Anything would help at this time especially someone who is willing to help. The first test that he ran was to for the hard drive and he said that since it failed the test the first time could be because the software update glitch and did update correctly which would make the test faulty and be negative. As I sit with finger crossed the test came back as a pass test that my hard drive was not the issue and that the update was the cause and that I did not have to buy a new hard drive. I was happy that the computer was ok but I lost information. All of the updates were done in the store and everything works fine now. If I was not persistent about my gut feeling then I would had left out thinking that I had to pay for a new hard drive that I really didn't needed. Now I can invest that money in a external hard drive to start backing up my information. Lesson learned by I'm still on the fence about things but I hope all is well. I really went through a lot. No help or no service was not an option that I was taken. I hope that it helps.
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HAs anyone else had the same problem, after doing an update nothing will come up for tribez just a blank screen. My late nights are not the same now!!!
Your Performance preferences screen capture reveals you have a single hard drive with little available space to accommodate both the Photoshop scratch file and the swap files of the OS.
It's obvious that Bridge finds itself at times with insufficient space to build its cache.
However, it's unclear why that should affect only DNG files and not other type of image files. Puzzling, unless the DNG files are the only large image files you have.
Parts of the following may illustrate what happens when the scratch file is on your boot drive:
The rule of thumb I follow to figure out scratch space says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have open. I have seen the scratch file exceed 800 GB once, an admittedly rare occurrence, but it often exceeds 200 GB when stitching large panoramas and the like.
As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS. I also have 16 GB of RAM installed.
Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch. -
After doing an update for my iphone 4, most of my new purhcased music has been deleted off Itunes, I have my apps back, but the music has disappeared, can I restore it and get it back so I can transfer it back to my iphone?
http://support.apple.com/kb/ht2519
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Problem getting correct data from MS Access after doing an Update
Hi all,
I have a problem getting correct data after doing an update. This is the scenario
I am selecting some(Eg: All records where Column X = �7� ) records and update a column with a particular value (SET Column X = �c� ) in all these records by going through a while loop. In the while loop I add these records to a vector too, and pass it as the return value.
After getting this return value I go through a for loop and get each record one by one from the DB and check if my previous update has actually happened. Since No errors were caught while updating DB, I assume all records are updated properly but my record set shows one after another as if it has not been updated. But if I open the DB it is actually updated.
This does not happen to all records, always it shows like this
1st record Mode = �c�
2nd record Mode = �7�
3st record Mode = �c�
4nd record Mode = �7�
9th record Mode = �c�
10th record Mode = �7�
I am relatively new to java and this is someone elses code that I have to modify,So I am not sure if there some thing wrong in the code too
//Here is the method that gets records and call to update and add to vector
public static Vector getCanceledWorkOrders() throws CSDDBException{
//Variable declaration
try {
objDBConn = DBHandler.getCSDBCon();
strSQL = "SELECT bal bla WHERE [Detailed Mode])=?)";
objStmt = objDBConn.prepareStatement(strSQL);
objStmt.setString(1, '7');
objWOPRs = objStmt.executeQuery();
while (objWOPRs.next()) {
//Add elements to a vector by getting from result set
//updating each record as PROCESSING_CANCELLED_WO(c)
iRetVal = WorkOrderDetailingPolicy.updateRecordStatus(objPWODP.iWorkOrderNumber, objPWODP.strPersonInformed, EMSConstants.PROCESSING_CANCELLED_WO);
if (iRetVal == -1) {
throw new NewException("Updating failed");
catch (Exception e) {
vecWONumbers = null;
throw new CSDDBException(e.getMessage());
}finally{
try {
objWOPRs.close();
objStmt.close();
DBHandler.releaseCSDBCon(objDBConn);
catch (Exception ex) {}
//return vector
//here is the code that actually updates the records
public static int updateRecordStatus(int iWONumber, String strPerInformed , String strStatus) throws CSDDBException{
PreparedStatement objStmt = null;
Connection objDBConn = null;
String strSQL = null;
int iRetVal = -1;
try{
objDBConn = DBHandler.getCSDBCon();
objDBConn.setAutoCommit(false);
strSQL = "UPDATE Table SET [Detailed Mode] = ? WHERE bla bla";
objStmt = objDBConn.prepareStatement(strSQL);
objStmt.setString(1, strStatus);
objStmt.execute();
objDBConn.commit();
iRetVal = 1;
}catch(Exception e){
iRetVal = -1;
}finally{
try{
objStmt.close();
DBHandler.releaseCSDBCon(objDBConn);
}catch(Exception ex){}
return iRetVal;
//Here is the code that call the records again
public static WorkOrderDetailingPolicy getWorkOrders(int iWorkOrderNo) throws CSDDBException{
Connection objDBConn = null;
PreparedStatement objStmt = null;
ResultSet objWOPRs = null;
WorkOrderDetailingPolicy objPWODP = null;
String strSQL = null;
try {
objDBConn = DBHandler.getCSDBCon();
strSQL = "SELECT * FROM [Work Order Detailing] WHERE [Work Order No] = ?";
objStmt = objDBConn.prepareStatement(strSQL);
objStmt.setInt(1, iWorkOrderNo);
objWOPRs = objStmt.executeQuery();
if (objWOPRs.next()) {
objPWODP = new WorkOrderDetailingPolicy();
objPWODP.iWorkOrderNumber = objWOPRs.getInt("Work Order No");
//......Get Record values
catch (Exception e) {
objPWODP = null;
throw new CSDDBException(e.getMessage());
}finally{
try {
objWOPRs.close();
objStmt.close();
DBHandler.releaseCSDBCon(objDBConn);
catch (Exception ex) {}
return objPWODP;
}Hello,
Can you put an example of your problem online?
Are you sure you're not having problems with case sensitive data?
Thanks,
Dimitri -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
IPhoto app was deleted after doing an update
My iphoto app was deleted after doing an update. Lost over 1,000 pictures and videos. My mac originally came with iphoto so I did not have to purchase that app but now in the app store it is saying I have to pay $15 for the app! Don't know what happened!
You did check in the Applications folder, right? Go the the App Store and look in the Updates section to see if the 9.5.1 is listed there for just an update and not purchase.
OT -
when i open itunes the warning itunes Library.itl appears with the following message. ..."it cannot be read because it was created by a newer version of itunes. after checking software updates we have the lastest version. What to do?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
HT4528 After doing latest update 7.0.2 my itunes crashes everytime. How do i fix this?
Why does itunes crash everytime i open it after doing latest update?
Hello Timmyr6,
The following troubleshooting guide should help you get your iTunes app to behave.
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Cheers,
Allen -
HT6114 My double clicks no longer work after doing this update. What happened?
Double clicks in iPhoto no longer work after doing the update. Trying to troubleshoot, but feeling dense in that I can't get this thing to work. Any suggestions, please?
Try this thread > https://discussions.apple.com/message/23317566#23317566
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After the icloud update I have not been able to access any of the newly formatted icons including mail, is anyone else experiencing this. I report to apple through the tab but nothing changes. My iPhone mail is unaffected.
Happy to report that iTunes Match has returned to working like normal on iTunes 10.7 on my computer today. If any iTunes engineers read this thread, I really appreciate the fix.
Has it returned to normal for you? -
HT201493 Find my friends stopped working right after recent iOS update, anyone have a fix?
Find my friends stopped working right after recent iOS update, anyone know of a fix for this?
Appreciate that, but it's not as useful now. Many users have the same issue, also see
https://discussions.apple.com/message/23105624#23105624 -
Problems after ios 5 update - contacts / email accounts
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That is a major problem with iOS 5. To see the previuos posts, search the communities search function in the upper right and search for:
artwork AND "ios 5" OR "iOS 5" -
IPod mini doesn't connect in Windows after doing an Update
Please help!
I promised to put some music om my friend's iPod (1st generation) from my computer. When I connected it with my computer, i first did a new update. After that the problems began!! After completing the update the ipod showed a picure of an adapter, so i connected the iPod (2 days ago) to the adapter. But now, after reading of the internet about updating a 1st generation iPod, the logo still shows on the screen!! When i disconnect the iPod, it doesn't respond on anything but a reset, but when i reset it, i still get the picture of an adapter on the screen!!
I've tried all the 'solutions' that are written on the Apple website, but they didn't help. And i still can't RESTORE the iPod, because my computer doesn't recognize the iPod anymore AT ALL!!
My own iPod (2e generation) still works on Windows and is recognized everytime, but after the update my friend's iPod just doesn't get recognized on my computer!!
Can somebody please help me to get a solution for this problem?!
iPod mini (1st generation) Windows XP Pro
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