After download of product got error (49) updating failed?

New download and got an error that updating failed?

Benjamin.....they are never going to reimburse me for the program that I bought at Wal-Mart.....I just wanted an Icon on my computer to edit my pictures.....I have spent two days trying to install this program and so unhappy....I have yet to see the actual photoshop editing....I keep getting that Creative Cloud....I don't want that....can you help me?  I am an older lady and frankly don't understand all this cloud stuff.....Please please help me.  I would love to be refunded, but just the program would be nice.  Thanks, Lou Ann Yarnell
       From: Benjamin Root Photography <[email protected]>
To: Lou Ann Yarnell <[email protected]>
Sent: Wednesday, April 22, 2015 10:18 PM
Subject:  after download of product got error (49) updating failed?
after download of product got error (49) updating failed?
created by Benjamin Root Photography in Photoshop General Discussion - View the full discussionYou'll find details on cancellation and money-back here: https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html This is a question for the Adobe Creative Cloud forum. A community moderator should find and move this thread for you. You should get some valuable help over there if you decide to do some troubleshooting before canceling.. They've been seeing quite a few of these problems lately. Either way, I wish you the best! Benjamin If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7468730#7468730 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7468730#7468730 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop General Discussion by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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