After downloading and installing PS CC2014 i wanted start the application but got a message "Impossible d'initialiser Photoshop en raison d'une erreur du programme", in english sth like unable to initiate PS due to a programe error. I did an uninstall and

After downloading and installing PS CC2014 i wanted start the application but got a message "Impossible d'initialiser Photoshop en raison d'une erreur du programme", in english sth like unable to initiate PS due to a programe error. I did an uninstall and a new download, but the problem's always there

Try this: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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TS1702 i have the original ipad it is running iOS 5.1.1 - i tried to install Procreate and error message said this application needed iOS 6 - went back to itunes and downloaded iOs 6 and installed it on computer then resynced the ipad - but doesent update

i have the original ipad it is running iOS 5.1.1 - i tried to install Procreate and error message said this application needed iOS 6 - went back to itunes and downloaded iOs 6 and installed it on computer then resynced the ipad - but doesent update to 6 - anyone have a suggestion???

I contacted apple and they checked and yes the originsl ipad cant support ios 6 - so cant use procreate have also checked the procreate website and it appears they advised itunes of this - ideally there should end up being two versions of procreate - one for ios 5 and one for ios 6 -
dont want to sell the current ipad and get another - at this stage - for the amount of usage it gets not worth the expense
thanks

Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank

@Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank you!

Without proper system information and other details like what files you work with nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
Mylenium

I just bought a macbook and tried to add it to my home share but got a message that there were too many devices. How do I deauthorize machine I nolonger have?

I just bought anothe macbook and tried to add it to my home share but got a message about too many devises. How do I deauthorize machine I no longer have as I am sure some of those I threw out had itunes?

You'll have to log in to your iTunes account. On the Account Information page click on the 'Deauthorize All' button. You will have to re-authorize all the computers you presently want to associate with the iTunes account. (See screen shot below.)
In the future, to avoid having to deauthorize all and then re-authorize, select 'Deauthorize This Computer…' from the 'Store' menu on the computer you no longer want to use with the iTunes account.

FF4 will not open after download... "you can't open the application "firfox" because it is not supported on this application." If 4 doesn't work on OS 10.5.8, then how do I get the old firfox back?

I downloaded the FF4 update and it has the "no smoking" symbol over the FF icon. When you attempt to open the app it states: "you can't open the application "firfox" because it is not supported on this application."
I have OS 10.5.8
If it will not work, how do I get the old version of FF back?

Are you sure you downloaded the .dmg file? It should have automounted for you and opened in finder. Then all you have to do is drag the FF4 icon over the Applications link in that finder window and it will install.
I seem to recall seeing the error you noted when I accidentally clicked a windows .exe file on my Mac.
Also, if you visit firefox.com from your Mac, it should be prompting you to download the .dmg anyway. The only way you could get the .exe would be to click the "other operating systems" link below the main download button.

I paid for Acrobat Pro membrship and received confirmation , paid for by my Amereican Express. I tried to download the software but got a message that my purchase couldn't be verified.

The confirmation # is AD014846990 and order date is Nov. 23, 2014. Please advise asap.
Mike Hickey

Hi Mike,
Did you receive a verification email when you subscribed? If not, please check your junk mail folder. You'll want to follow the link in that email to verify your purchase.
Also, make sure that you're signing in with the same Adobe ID and password that you used when signed up.
Best,
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I have Adobe Acrobat 9 Standard on both of my computers. Some time ago, one crashed my computer and I had to reinstall the operating system and all applications. After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software v

I have Adobe Acrobat 9 Standard on both of my computers.
Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.

ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/

When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install a

When I start downloading apps on creative cloud with windows 7 professional 64 bit, Creative cloud blanks out and stays blank til I re-start the program. I have tried re-installing it and deleting the OMP file. What do I have to do to be able to install apps?

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

PS CC 2014 can't start on Mac OSX "Unable to initialize Photoshop due to a Program error"

I just downloaded and installed Adobe Creative Cloud including Photoshop CC 2014 and Lightroom on an iMac and a Macbook, both with OS OS X 10.10 (14A389).
On both Macbook and iMac i get the same error when I try to start PS CC 2014: "kon photoshop niet initialiseren vanwege een programmafout". Or in English: "Unable to initialize Photoshop due to a Program error".
In PSErrorLog.txt (~/Library/Preferences/Photoshop CC 2014 Settings/PSErrorLog.txt) I see:
2015:01:24 13:57:05 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20141204.r.310/photoshop/main/photoshop/sources/ UColorState.cpp : 737 : REQUIRE failed
I uninstalled and reinstalled: doesn't help
The use of Cleaner Tools didn't solve the problem
How can I get PS CC 2014 up and running ??

On another simular question was the answer:
Either your default color settings files are corrupted, or they are missing (they're in the system application support folder).
Uninstalling and reinstalling should put the default files back in place.
Those files are missing. Uninstalling and reinstalling doesn't put hem back in place.

Problem with FX (CS6) "Could not complete your request due to a program error."

This only happened after I got the master collection. FX effects in Photoshop CS6 do not work, at all. Attempting to use any of them result in the above quoted "Could not complete your request due to a program error."
I've trashed the prefs, uninstalled/reinstalled, updated drivers, REFORMATTED MY HARD DRIVE, contacted customer support, and about every other troubleshoot short of sacraficing a goat. No cigar.
Error log gives me the following:
" ..\..\sources\UPattern.cpp : 1670 : REQUIRE failed"
Same error, every time.
Windows 7, 64x
16gb DDR3
AMD FX(tm)-4100 Quad-Core Processor [3.61 GHz]
AMD Radeon HD 7800 Series
Not running this 'Suitcase' thing. At a complete loss.

Removing the whole folder worked, which, is good enough for me. I think what happened was a finaggle with the install, as I already had PS installed when I overlayed the master collection on top of it, still doesn't explain it not working after the reformat, might have been linked to my backup/scratch disk in some fashion and broke it. I'm not quite sure how the problem persisted.
Don't install ps over ps, I guess ^^
Aha, it was Prefs.
Thank you! Greatly, been sitting on this problem for months now, no ammount of Googling would help. I can finally go back to work (that I've been sitting on this whole time).

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe. Already reinstalled 3 times and always sa

After download itunes installation began in windowx xp near the end of the installation the message says: it was not possible to write the value to the key Software / Classes / .mpg / OpenWithList / iTunes / .exe.
Already reinstalled 3 times and always says the same message.
thank you

Only two had virus on windows XP this week and wiped them with Avast. The itunes asked me to install the update, and so I did. but it always gives me that message.

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

I am unable to update any add-ons at all. Every time I try and install an add-on or even the new "show hidden add-ons" add-on, I get a server error. How do I fix this?

You may have triggered some intermittent database issues but it should be running smooth by now. Let us know if you still see server errors.
Also, if your addons appear to go missing after updating there is a workaround http://blog.mozilla.com/addons/2011/09/28/issue-discovered-with-firefox-add-on-upgrades/ And there is a 7.0.1 fix on its way.

TS1717 Installed the iTunes 10 update on my computer (Windows 7). iTunes will no longer launch and I get no error msg. Tried uninstalling and reinstalling entire app but no help. Tried setting up a new user, no help. What's wrong??

Installed the iTunes 10 update on my computer (Windows 7). iTunes will no longer launch and I get no error msg. Tried uninstalling and reinstalling entire app but no help. What's the fix??

Hi sahgin,
The issue eventually resolved itself, I still don't really know why. I kept up with Windows update, and attempted downloading iTunes again from the Apple website, and it just... worked. It now works fine. I don't know why it took approximately 4 months to work, though.
I'm sorry I don't have any more helpful information. Posting here was my last resort, and clearly Apple never bothered to reply.

While installing latest update I lost ability to open Itunes. Getting "runtime error" and then next box says error 1114. Tried uninstalling and reinstalling and does not work. Getting same error. Very frustrating.

Cannot open Itunes after trying to install latest update. Getting runtime error and then error 1114. Tried uninstalling and reinstalling and still getting same error. How do I fix this. Very frustrating!

Hi there,
Earlier iTunes (and supporting applications) need to be completely uninstalled before you can install the new version. Here's the complete Apple info on this: http://support.apple.com/kb/HT1923
Mobile device application will most likely fail to uninstall, so you would need to visit its location(s) and manually delete the files then folder(s). The location of the folders is documented in this link from Apple.
It's a pain, but it should work.

After downloading and installing PS CC2014 i wanted start the application but got a message "Impossible d'initialiser Photoshop en raison d'une erreur du programme", in english sth like unable to initiate PS due to a programe error. I did an uninstall and

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