After downloading Firefox onto my pc I have been unable to open my AOL. Saw online that others have had this problem. Can it be resolved? If not I need to remove Firefox.

I was having trouble with downloads on Explorer and in the process of resolving the issue with Microsoft support over the phone we tested the solution by downloading itunes and firefox. That was two days ago and I have not been able to open my AOL from the icon on my screen. Explorer is ok and I can access AOL through that search engine. I read online that others have had the same problem after downloading Firefox.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Error_loading_websites
You can try to reset (power off/on) the router.

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I do not qualify for the Verizon edge plan, even though I have been customer ever since they bought Alltel. Has anyone else had this problem.

Today I went to the Verizon store to upgrade my girlfriends phone which is on my account b/c I wanted to use the edge plan to buy the iPhone 5c. I had read in several different places that I could upgrade using edge and not loose my unlimited data, turns out I was misinformed, which the guy at the store told me after he had my information pulled up using my cell number. I told the guy I was not willing to give up my unlimited plan AND pay full price for the phone, I thanked him for his time and we left. When we left the store I called the Verizon number that is given on the website and told them I was interested in the edge plan for the 5c and asked for more information, ( I thought the guy at the store was wrong and I was checking). The woman I talked.......long story short, I talked to 8 people including 2 managers and none of them could tell me why I did not qualify for the edge financing (even if switching the plan), SO I was hoping someone on here might could help. I have been a customer since Verizon bought out Alltel, I have automatic payments set up with no late payments for as long as I can remember, and was eligible for an upgrade on 01/03/2013. Any experience or advice in this area would be appreciated.
Thank You!

rjg030585 wrote:
I told the guy I was not willing to give up my unlimited plan AND pay full price for the phone, I thanked him for his time and we left.
Here is my advice, at least. Not sure if anyone will agree, but it is my take on the problem.
With the Edge program, there is a "possibility" that someone will pay full price for a phone. This is not always the case, though. IF you do not complete ALL of the 24 months of payments, then you WILL NOT have paid full price for the phone, but simply a portion of the full price. THAT is why it does not make the plan "eligible" to keep your unlimited data. With the Edge plan, technically you only have to pay 50% of the full price before you can trade it in for another phone on the Edge plan. The way the plan is designed, the majority of people WILL NOT ever pay full price for the phone, but only a portion of the full price before they exchange their phone for a new device. That is what Verizon is hoping for, at least.
As Ann154 has pointed out, you can use the Device Payment Plan and keep your unlimited data. At no time during your contract can you trade THAT phone in to get another phone. You would have to continue making the payments on THAT phone along with any other phone you upgraded to. THAT is the difference between the 2 plans. You WILL end up paying full price for the phone on the Device Payment Plan, where you can STOP making payments on a phone with the Edge Plan if you turn it in for another device.
Good luck.

I have downloaded a few books (epub) from itunes but I have been unable to open them to read them. Any hints?

I have downloaded a few ibooks (epub files) but have been unable to open them to read them. Any hints?

iBooks, as it says in the iTunes Store, are readable only on iOS devices; the iPhone, iPad and iPod touch. They cannot be read on your computer.
Regards.

I sync my iPhone on my computer yesterday. I have been unable to open my downloaded apps ever since. They blink when I tap them. Pls help...

I sync my iPhone on my computer yesterday. I have been unable to open my downloaded apps ever since. They blink when I tap them. Pls help...

Try downloading any free app (you can delete it later). This will re-authorize the iTunes account on your phone and will often fix this issue.

After the ios7 update I have been unable to open the i-tunes store on my i-phone5, it basically flashes up for two seconds and then closes itself down, anyone else had anything similar and no a fix?

Since updating to ios7.0.2 on my i-phone5 I have been unable to open the i-tunes store app, basically it just opens for a second or two then shuts itself down, I've tried a soft reset, turning on and off, closing down all running apps but nothing seems to work, anyone else had the same problem and no how to fix it?

Hey there Fistycuff,
It sounds like iTunes launches for a split second, then quits unexpectedly.
I would recommend a few things for this issue. First, close all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would next backup your device to iTunes, and restore it:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities
Regards,
Sterling

I have been unable to open pdfs, screen is black

I recently got a new MacBook Pro and I have been unable to open pdfs from the internet, the screen becomes black after I trust the website. What's up with that?

Try downloading any free app (you can delete it later). This will re-authorize the iTunes account on your phone and will often fix this issue.

HT203175 "apple mobile device failed to start" "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to

"apple mobile device failed to start" "verify that you have sufficient privileges to start system services" came up on windows XP upgrade to 11.1.4 and since have been unable to open itunes - uninstalled and tried reinstall to no avail - what to do ? Ken

I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help?

TS3276 I sent out a mass mailing to my various groups and the Yahoo accounts have been getting bombarded with the same message every 2 minutes and I don't know haow to stop the hemmoraging. Non of my other contacts had this problem. Please help!

I sent out a mass mailing to my various groups and the Yahoo accounts have been getting bombarded with the same message every 2 minutes and I don't know haow to stop the hemmoraging. Non of my other contacts had this problem, just Yahoo. Can someone help me get out of this nightmare?

I sent out a mass mailing to my various groups and the Yahoo accounts have been getting bombarded with the same message every 2 minutes and I don't know haow to stop the hemmoraging. Non of my other contacts had this problem, just Yahoo. Can someone help me get out of this nightmare?

Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?

Hi, recently I have been making a list of songs and now that I have all of the songs that I want my iTunes is telling me to answer security questions that I forget the answers to, is it possible to get rid if this?

Damian_2087 wrote:
... I forget the answers... is it possible to get rid if this?
No.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave

HT1657 I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I deleted the movie from my itunes library and went to my purchased items, but how do I download from my purchased items. It shows I purchased the movie but thats it.
Thanks for the help!

I updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?

Have yu tried the standard fixes:
- Reset the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Restore the iPod via iTunes, First from backup and if problems persist, restore to factory defaults/new iPod.

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

I have just installed iTunes for the first time. When I run the application I get a "iTunes not working" message. Operating system Vista (32 bit). I have tried reinstalling with all firewalls off, but still no success. Have other people had this problem?

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

I run windows 7. Since updating itunes, I have been unable to open itunes. I have uninstalled and reinstalled, and have chosen to run a administrator. Itunes icon now displays a shield with yellow

I run windows 7. Have been unable to open itunes since updating last week. I have uninstalled itunes and reinstalled, and have checked run as administrator, but still can no open. I notice that there is now a shield with yellow and blue squares next to it, that i do not think were there before.

many thanks, Mary.
The ModName is ituneup.dll; the modver is 1.0.7.0.
Do you have the TuneUp plugin installed for your iTunes? If so, I think your copy is causing the issue here. Try the following document:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
... does that help with the launch errors?

After downloading Firefox onto my pc I have been unable to open my AOL. Saw online that others have had this problem. Can it be resolved? If not I need to remove Firefox.

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