After downloading Firefox to my computer and upon opening, a screen opens with an actual description appears

here is an example of what appears when I click on FIREFOX
{"longFormFreeVideos":0,"primaryNetwork":"TBS","networkSmallLogo":"/api/entity/thumbnail/Network-19/50/30","genres":["Comedy","Urban Comedy","sitcom","Sitcom [TV]"],"watchItOnDemand":false,"watchItOnDownloads":false,"type":"TvSeries","releaseYear":0,"shortFormVideos":0,"globalUid":"TvSeries-8356","longFormVideos":5,"description":"Six friends living in New York hang out at a coffee bar.","name":"Friends","topProjects":[],"providerCodes":["b"],"videoIsProtected":false,"endYear":2004,"episodeListings":{},"shortFormFreeVideos":0,"episodeDetails":{},"isProtected":true,"watchItOnTv":false,"topContributors":[],"episodeSeasonNumber":0,"startYear":1994,"isNetworkPremium":false,"longFormProtectedVideos":5,"watchItOnFancast":false,"episodeAirings":{},"shortFormProtectedVideos":0}

hello ltcox, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23763 (for win7 32bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

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I have downloaded Firefox onto my computer and it is messed up with Sweetimstore. How do I get rid of it?

I have downloaded Firefox onto my computer and it is messed up with Sweetimstore. How do I get rid of it? Every time I open Firefox a Sweetimstore "thing" comes onto my screen. It is very annoying and I do not want it on my computer.

* http://www.imessengr.com/2006/12/how-to-remove-uninstall-sweetim.html
* http://www.sweetim.com/help_simff.asp

After downloading firefox I lost toolbars and menu bar, I can't hit view then toolbar's because the file,edit,view ect..bar is not there? Help

I down loaded firefox 3.6 and now I can't see any of my tool bar's or menu bar. Usually I can click on view then toolbars and check the ones I want to see. But the tool bar with file, edit, view, tool, ect.. is not visible. I have gone in and checked on my start up which show they are suppose to be there and locked on top. But they are not there. If I open Internet Explorer they are all there. Whats up.

Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar, so it has a check-mark. 
https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing

I have downloaded Firefox 4.0.1. Upon opening the browser, I get the error message, JavaScript Application. Type Error. Components.classes[cid] is undefined Help. Thanks.

I do not have this problem with my other browsers: Chrome, Opera, and Safari.
I had no trouble like this with earlier versions of Firefox, before 4.0.1.

That indicates you have an add-on that is not compatible with Firefox 4. For details of how to troubleshoot that see https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

After downloading Firefox onto my pc I have been unable to open my AOL. Saw online that others have had this problem. Can it be resolved? If not I need to remove Firefox.

I was having trouble with downloads on Explorer and in the process of resolving the issue with Microsoft support over the phone we tested the solution by downloading itunes and firefox. That was two days ago and I have not been able to open my AOL from the icon on my screen. Explorer is ok and I can access AOL through that search engine. I read online that others have had the same problem after downloading Firefox.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also:
*http://kb.mozillazine.org/Error_loading_websites
You can try to reset (power off/on) the router.

I just downloaded firefox onto my mac and it keeps asking me to add the same website.

So i just downloaded firefox onto my computer and followed all the interactions to get it working. Well apparently i can't open any webiste because it keeps asking me to add the same website over and over again. it will even be the same "secure website", ill add it and nothing will happen expect it will keep asking me to add it. Ive tried fixing preferences but i don't understand why it's not working my other internet source is working just fine.

What link, website? Firefox should not do that. Did you get FF from '''Mozilla.org?'''
It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows > Start > Control Panel > Uninstall Programs.'''
'''(Mac: Open the "Applications" folder)'''
Go thru the list and use a web search to check any that you don't
know what they are.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link}

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! What is wrong?

I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?

I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner

SpyHunter 4 is not working as usual on my desktop computer; Kaspersky Antivirus is not working properly on my laptop. Both changes occured after downloading Firefox 4. What should I do

SpyHunter is set up to run everyday when I turn on my desktop computer. My Desktop runs Windows 5.1. We usually get around 80-100 low level "spy things" that show up and Spy Hunter removes them. Yesterday, after downloading Firefox 4 we got no malware spy hits. Today, we got one, but we got a message that said we had to restart our computer to remove the malware. We restarted and Spy Hunter just wanted to scan again. We stopped the scan.
Kaspersky Antivirus is set up on my laptop (running Windows 7). After I downloaded Firefox 4, I get a message that states that Kaspersky Antivirus is not turned on. When I open the Action Center of Kaspersky, I shows that the Anti-virus protection is turned off. The rest (firewall, updates, spyware protection, internet security settings, account control are all still "on").
I find it really strange and somehow connected to the downloading of Firefox 4 since both my desktop and my laptop now have problems with my SpyHunter and Kaspersky.
Can I, or should I go back to the earlier version? If so, how do I do that?
Thanks!
Marbeth Austin

Some third-party vendors do not update their products until after the release of a new browser. That is a shame in that they could have tested for compatibility during the alpha and beta testing period (about one year in the case of Firefox 4). The third-party vendor/developer is responsible for keeping their product(s) compatible with new browsers.
You will need to contact your third-party vendor and complain as a paying customer who is not getting what they paid for.
Other newly release browsers, not just Firefox 4, are affected:
*http://www.wilderssecurity.com/showthread.php?t=295912

If i download any file which is prepare on microsoft office 2007 . The file have been download without extension of the prog. Means if files name is "1,docx" when i download from firefox it download in that form "1". after download i have to rename and gi

If i download any file which is prepare on microsoft office 2007 . The file have been download without extension of the prog. Means if files name is "1,docx" when i download from firefox it download in that form "1". after download i have to rename and give the extension name is plz tell me the way that office files are compatible with it.
== This happened ==
Every time Firefox opened
== when i download the office files

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

After virus problem I downloaded firefox from another browser and opened it to install. Firefox now asks permission to open each time I clik the icon. I then re

After virus problem which would not let all parts of the browser page open, I downloaded Firefox from another browser and opened it to install.
Firefox now asks permission to open each time I click the icon. I have shut off the computer and on several times. I then re-installed the browser but still it asks permission to open.
It seems to work again but can I get rid of opening permission request please? I may have 2 versions of the browser in the computer or the new program did not replace the old?
If I uninstall the program will I lose my bookmarks? Please can you help?

Mozilla Firefox stores all your personal settings, such as bookmarks, passwords and extensions, in a profile folder on your computer
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

Downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in Safe Mode even though I have shut down and restarted my computer several times

I have Windows OS. I downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in safe mode. I have restarted my machine several times -- Firefox still starts in Safe Mode. My favorites from IE copied to Firefox fine, and Firefox is now my default browser...it just keeps opening in Safe Mode.

I downloaded the toolbar. When I was done using the computer, I put it to "sleep." The next time I "woke" the computer and went to Firefox, the toolbar was gone. When I downloaded the toolbar again, I got a box in the upper left hand corner of the screen stating Firefox BLOCKED the toolbar, and did I want to allow it. There was NO option to allow always-it's just a one time deal. When I shut down for the day, I expected it to remain, but no-next time I fired up firefox, NO TOOLBAR. I pulled up Inbox dollars again, clicked on download toolbar, got the box stating it's blocking the toolbar, etc, etc, etc. Unless Firefox upgrades daily, or in some cases, several times in one day, I'm going to stick with my description that the toolbar magically disappears EVERY TIME I OPEN
FIREFOX!!!
I don't profess to be any type of computer whiz, I'm totally self-taught, and it's not beyond the realm of possibility that I'm doing something wrong. I've been using Firefox for about a week, so I'd welcome any help!

Can I download lion to one computer and then install it on several computers I own?

Can I download lion to one computer and then install it on several computers I own?

You can install it on as many computers that you personally own. But if you have several then you may want to avoid having to download it multiple times:
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

Downloaded Firefox 6.0.2 and when launching get XUL Runner "Error: Platform version 6.0 is not compatible with minVersion =6.0.2 maxVersion =6.0.2

After downloading Firefox version 6.0.2 launching get XUL Runner "Error: Platform version 6.0 is not compatible with minVersion>=6.0.2 maxVersion<=6.0.2

If using Zone Alarm's browser virtualization or any other similar product or a sand-boxing program (i.e., Sandboxie), turn it off when updating Firefox or Firefox Add-ons. You can post on the forum for any such product that you might be using to get other instructions on the proper use of the product.
The updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall. See: [http://kb.mozillazine.org/Browser_will_not_start_up#XULRunner_error_after_an_update Browser will not start up - XUL Runner error after an update]
#Download a fresh Firefox copy and save the file to the desktop.
#*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
#Uninstall your current Firefox version.
#*'''''Do not remove personal data when you uninstall the current version'''''
#*Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
#*See [http://support.mozilla.com/en-US/kb/uninstalling+Firefox Uninstalling Firefox] '''''and''''' [http://kb.mozillazine.org/Uninstalling_firefox Uninstalling Firefox (Mozillazine)]
#*Also see: [http://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information] '''''and''''' [http://kb.mozillazine.org/Profile_backup Profile backup (Mozillazine)]
#Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
#*It is important to delete the Firefox program folder/directory to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
#*See: http://kb.mozillazine.org/Installation_directory
#Install the fresh copy of Firefox that you downloaded in step 1

What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing the program but when I try to do that it says that I need to close firefox - but of course it is not open

I have just downloaded firefox 3.6.11 and adobe flashplayer update and adobe reader update. Now I cannot get firefox to open. I have tried removing Firefox but when I try to do that it says that I need to close firefox - but of course it is not open. I have waited a long time but nothing has happened so I am getting desperate Thanks -- Jerry

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

After downloading Firefox to my computer and upon opening, a screen opens with an actual description appears

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