After downloading iTunes 11.3 for Mac, I get the eternal beach ball
I get that beach ball and I can't do anything else. I restarted several times but no change. I connected iPod but it doesn't even appear. I have Mac OS-X 10.9.4. I need help! How do uninstall 11.3 and go back to the older version?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.
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4 GB RAM
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MATSHITADVD-R UJ-868
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Apple Computer, Inc. IR Receiver
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Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
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net.kromtech.kext.Firewall (2.3.6 - SDK 10.8)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.flipvideo.FlipShareServer.launchd.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapfrog.connect.shell.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist 3rd-Party support link
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[System] com.flipvideo.FlipShare.AutoRun.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.hp.messagecenter.launcher.plist 3rd-Party support link
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[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.Chrome.framework.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
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168 MB Google Chrome
103 MB Google Chrome Helper
82 MB Finder
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I've used disk utility to verify and repair the disk and it checked out fine. I tried running the following commands from the terminal:
sudo chflags 0 /volumes/*
sudo chmod a+rx /volumes/*
No luck.
At one point, I did see the "ignore ownership" checkbox was checked, but now it has disappeared from the "more info" window after I unchecked it. Not that it worked while checked.
Any other ideas?Try the following commands from Terminal (/Applications/Terminal) to find the identifier of the volume then change the option. Here's the link that discussed the commands.
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/dev/disk2
#: TYPE NAME SIZE IDENTIFIER
0: Disk Image *41.0 MB disk2
$ sudo diskutil enableOwnership disk2
File system user/group ownership enabled
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