After downloading itunes error message appears Apple Application support missing
I purchased a new iphone 6 and want to download music, ringtones and wallpaper. I downloaded itunes on my Toshiba laptop which is running WINDOWS 7.
When I attempt to open itunes an error message pops up. 'Please install Apple Application Support'. Any suggestions. I am not to good with computers.
Thanks,
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Application Support won't install normally.
tt2
Similar Messages
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When I try to install iTunes, I get an error message that Apple Application Support is required.
When I try to install iTunes on my Windows 7 PC, I get an error message that Apple application support is needed. What do I need to do?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally. You could try this approach first.
tt2 -
Every time I go and install itunes, i recieve an error message stating that "Apple application support was not found." Error 2 and keeps redirecting me to uninstall and reinstall itunes. Every time i do this, the same error message pops up. PLEASE HELP!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)". Most most frustrating. Can anyone help, pleeeeeeease!!
iTunes "Apple Application Support is required... Error 2" and possible fix.
Hi Redgilly (and others).
I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
Problems:
The initial error during the installation of iTunes was:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
The error (after installing iTunes) when trying to run iTunes was:
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
http://support.microsoft.com/kb/2688946
This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Note: The installation of VC++ rolls back when it fails.
Solution:
Through this error I found this MSKB article:
http://support.microsoft.com/kb/946414
The Automated MS "Fix It" msi package didn’t work.
Note: Please backup your registry first (see the above MSKB article for instructions).
I opened the registry and (as instructed in the MSKB article) deleted the following keys:
HKEY_LOCAL_MACHINE\COMPONENTS\
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot and reinstall iTunes.
I hope this helps. -
How can I solve this issue?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
my computer wont finish downloading itunes it says that the apple application support was not found and it tells me to uninstal it and download itunes again n i did so n it keeps doing the same thing, even tho i have downloaded itunes before in this computer. please i need help with this!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Error Message of "Apple Application Support not found. What should I do?
Before you tell me to uninstall and re-install, I already have multiple times. I have no clue what to do.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
everytime i download itunes to my i get a message saying apple application support is required, where do i go for the support ???
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I have downloaded, uninstalled and redowloaded Itunes about 50 times and I continue to get the error that my apple application support was not found and that I should uninstall and reinstall Itunes. I can not get to my music and this is starting to really make me mad. Can anyone (other than some bogus virus filled program) give me a hint as to how I can fix this so I can play my music?
Hi jahhaas,
Take a look at the troubleshooting steps outlined for Windlows 7 in this article:
http://support.apple.com/kb/HT1923
Cheers,
GB -
I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
my kids reset my ipod touch i have a Toshiba laptop i tried downloading i tunes but an error comes up Apple application support Error 2 what do i do
Issues installing iTunes or QuickTime for Windows
iTunes 11.1.4 for Windows: Unable to install or open
Troubleshooting issues with iTunes for Windows updates
If still problem post in the iTunes for Windows forum
https://discussions.apple.com/community/itunes/itunes_for_windows -
When I try to use Quicktime Player I get message "install apple application support". Where do I go to get this?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the QuickTimeInstaller.exe installer file to your hard drive:
http://support.apple.com/kb/DL837
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the QuickTimeInstaller.exe, and select "Extract to QuickTimeInstaller". WinRAR will expand the contents of the file into a folder called "QuickTimeInstaller".
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does the QuickTime Player launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I keep trying to install and reinstall itunes but keep getting apple application support not found...how do i fix this?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2 -
I can successfully download iTunes on my PC, but receive an error message when I try to install the file: "Apple Application Support was not found... Error 2" I've tried deleting the file and reinstalling it to no avail. Any ideas?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Ok so I went to update my itunes 9 to itunes 10.5 and now I get and error message "Apple application support was not found" error 2 (windows error 2) when ever I try to run itunes and iv been trying to fix this for like a month and let me tell you iTunes for windows is **** and I really want Icloud for my iphone 4 and yes iv tried uninstalling everything by apple in the correct order and reinstalling them after restart atleast honestly 20 - 30 times but nothing worked so if anyone can please help me I have windows 7 and a hp intel pentium computer
Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
tt2
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