After downloading latest version, keep getting error message "The iTunes Library .itl file cannont be found or created"? The file never moved from My Music. Repeated attempts to restore previous version result in same message. Help!!

Question

Help!!

Answer 1

Hello Whit1erj,
It sounds like you are not able to access your iTunes library.  With the error message you are receiving, you will want to first locate the iTunes Library.itl file.  These are the default locations for this file on a Windows computer, but if you dont find them here, you may need to search for the file:
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\
You can find the full article about iTunes file locations here:
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Once you locate the iTunes Library.itl file, you can make iTunes point to it using these steps:
Steps to create or choose a different iTunes Library file
If iTunes is running, quit iTunes.
If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
You should see one of the following screens:
Then you can select Choose Library and navigate to the location of the iTunes Library.itl file.  You can find the full article here:
iTunes: How to open an alternate iTunes Library file or create a new one
http://support.apple.com/kb/ht1589
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.