After downloading OSX Maverick you then cant use work. excel or powerpoint. What do i use and how can i recall my word documents etc
After downloading OSX Maverick you then cant use work. excel or powerpoint. What do i use and how can i recall my word documents etc
Use Office for Mac 2011. If you have it, open one of the programs (Word, Excel, PowerPoint) and do Help > Check for Updates from the menu.
Otherwise, purchase Office 365 and use that.
Similar Messages
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After downloading OSX Mavericks, my AOL mailbox has disappeared and all AOL messages have been lumped in the inbox along with my gmail messages. What do I have to do to get my AOL mailbox back?
Linking AOL and gmail? I don't know what that means. But if it means what I think it does - that you have the AOL and gmail servers chatting directly with each other through some configuration, I'd definitely disable that.
In general, the messages either aren't deleted, or aren't correctly deleted, or there's a protocol or network error, or some sort of a mail server error.
First diagnostic is a mailbox repair. Mail.app > Mailbox > Rebuild
Then verify that the credentials are correct and the connection is reliable:
Mail.app > Window > Connection Doctor
And yes, if you have gmail and AOL chatting directly with each other, undo that. -
After downloading OSX mavericks does my previous data get erased
Just an update... A rep contacted me and we did a screen share. They were convinced that I wasn't full of <insert proper word here>. They promised to get back to me in a few days, and now? A few months later? Nothing.
Still no files. Still no correction... Still no nothing from Adobe.
The person I spoke to was kind, saying he'd make sure I got CC for free for a while...
Still though, no follow up.
Adobe, are you going to correct this or just let your customer suffer at your mistakes? -
I cannot eject my new ipod classic after sync with i-tunes on my pc due, it states, to open files being used by another application. What does this mean? How can I get my ipod to eject?
If it's a one-time "glitch," you can try restarting your computer with the iPod still connected. Try ejecting again after the restart.
If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage. When connected, the iPod's "disk" is like other mounted volumes. This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk. -
After updating iPod Touch to iOs 5.0, I cannot get into Game Center with previous nickname. The screen says my nickname is already in use by another account. Why did this happen and how can I fix this so I can still use the same nickname?
Did you haveany problem with updating to iOS 5? It soundsl like the update did not correctly restore from the backup that iTunes mnakes as the fisr step of the update.
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When trying to download Itunes this pops up " key not valid for use in specified state" what does this mean and how can I fix it? I am using a pc laptop if that makes any difference.
Try reading through this thread: key not valid for use in specified state. Possible solution involves moving the RSA folder. Rather than deleting it as aniwack suggested I'd try this:
For "Key not valid for use in specified state" errors try moving the folder RSA from C:\Users\<User>\AppData\Roaming\Microsoft\Crypto\RSA to say C:\RSA (just in case there should be a need to restore it) then try installing again. This folder appears to act as a cache and should be rebuilt automatically as required.
tt2 -
I recently downloaded IOS7 and then iTunes informed me that I had to update to itunes 11.1. So I updated it and it said it couldn't be done, and I had to do so manually. What does this mean and how can I fix it?
Soph5 wrote:
Windows xp on a toshiba computer
Thank you...
Try here > iTunes free download from www.itunes.com/download
Also... See here > http://www.apple.com/support/itunes/install/ -
After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.
glennpsychdoc
What computer operating system is your Premiere Elements 12 running on? I suspect Mac because of the name your error.
Please read the following Adobe document with the details and fix for error U44M1P7
ATR Premiere Elements Troubleshooting: PE12: 12.1 Update Released
Specifically open the following link in the above
Update 12.1 installation errors | Photoshop Elements, Premiere Elements
Please let us know if that works for you.
Thank you.
ATR -
i purchased dvd studio pro and im trying to install it but when i go to click continue it gives me this "you cant open the application gestalt tool becasue powerpc applications are no longer supported" what does that mean and how can i fix this ?
I note this information from Wikipedia: "DVD Studio Pro was a high-end software tool published by Apple Inc. to allow users to create DVD masters to be sent out for replication at production houses. Its tight integration with other Apple applications allows users to take Final Cut Pro and Motion projects and render them into the DVD format without encoding to intermediary formats. This streamlines the production workflow and reduces overhead."
If that is your intent, finding a substitute program that will run on your Mac may not be as efficient. Others can advise you on alternatives, or you can post a new thread specifically with that question.
BTW: what Mac and what version of OS X?
If it is important to you to continue to use DVD Studio Pro, consider the option of installing Snow Leopard (with Rosetta) into Parallels on your Mac:
[click on image to enlarge]
Full Snow Leopard installation instructions are here. -
I have a problem when you run Firefox to download a claim this tool (askToolbarInstaller-1.12.2.0.exe) What is the solution and how to prevent download scent tool.
i have the same exact problems too and it's starting to bother me further more...
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My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.
Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
How to restore iPod shuffle
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling -
I exported an iphoto slideshow to desktop, converted it to mpg file by using the BURN app, burned it to a DVD and exported it to a USB flash drive. The DVD looks great and very sharp but the slideshow on the USB flash drive is extremely fuzzy. What is the difference and how can I make the slideshow on the flash drive look as sharp as the DVD?
Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar. For iPhoto 9.4.3 and earlier select Size = Medium or Large. For iPhoto 9.5 and later selct 480p.
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best quality video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailer like Amazon.com: ilife 09: Software or eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage. -
my MacBook Air tells me I'm out of memory. to my knowledge I use only 65 GB for documents, photos, videos, apps, and it tells me that 75 GB is taken by "other" What is in other, and how can I fix it?
For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
I have downloaded icloud to my pc, however when i go to sign in to Apple through icloud, i get an error message saying my apple ID is valid but is not an icloud account. What does this mean and how can i update my account so i can access icloud?!
To use iCloud, you must first set it up with your Apple ID on a device with iOS 5 or a Mac with OS X Lion.
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On startup my macbookair says start up disk full/delete some files. When I look at storage disk utility I see 51GB of a possible 60GB is used with Other. What is Other? and how can I view and delete some of these files?
A MacBook will use Time Machine to make local backups so that when connected to an external drive it will backup a lot faster.
to disable this, you must use a command under terminal.
to locate terminal, do a search for it under spotlight (the magnifying glass on the top right corner), should be the first hit.
once under terminal, type the following text exactly:
sudo tmutil disablelocal
hit enter.
you will be asked to input your password, if you do not have a password, you will have to create one before performing this command. after entering your password, hit enter again and close terminal.
in a few minutes the space taken up by time machine should be cleared.
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