After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas?

We often see permissions issues after users install an update to the Mac OS X operating system. It would appear that Yosemite is no exception. Please review the following blog post for a possible solution:
fixing permissions problem that impedes start of Adobe applications | After Effects region of interest

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After Effects wont install on my Mac, I am running OS X, any ideas please?

After Effects wont install on my Mac, I am running OS X, any ideas please?

What version of AE? What Mac? What version of OS X? You need to be much more specific.
Mylenium

I've just updated to iOS 7.1.1 on my iPhone5, and now it won't sync (I get error -50) - any ideas?

I've just updated to iOS 7.1.1 on my iPhone5, and now it won't sync (I get error -50) - any ideas?

I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

My system preferences won't load. It opens straight up to the desktop folder and pictures won't load, leaving me with a color wheel. I've tried restarting my computer and that doesn't help. System preferences just won't open/load at all. Any ideas?

My system preferences won't load. It opens straight up to the desktop folder and pictures won't load, leaving me with a color wheel. I've tried restarting my computer and that doesn't help. System preferences just won't open/load at all. Any ideas?

Deleting the System Preference or other .plist file
..Step by Step to fix your Mac

HT3775 I have Mac OS X v10.6.8 and it won't play an mpg file. Any idea why not?

I have Mac OS X v10.6.8 and it won't play an mpg file. Any idea why not? I get the message that The document “M2U00002.MPG” could not be opened. The movie is not in a format that QuickTime Player understands. You may need to install additional software to open this type of file. But when I go to the help page it says that Quick TIme will play MPEG. Any help would be appreciated a lot. Thanks!

Try VideoLAN media player

HT1414 My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

My iPhone4 (iOS 6) does not sync with iTunes. The message displayed suggests to return the iPhone to factory settings (which I cannot do). This happened after the iPhone was upgraded to iOS6 and performed one sync. Any ideas?

Lilasil wrote:
The message displayed suggests to return the iPhone to factory settings (which I cannot do).
Why not?

HT1926 I have a Google Nexus tablet, I downloaded the itunes app but it won't let me open it. Any ideas what my problem could be?

I have. Google Nexus tablet and after I download the iTunes, I cannot open it to use it; any ideas?

There's nothing different, unsual or unreasonable about that. Any computer programme has to be written for the operating system of the device you want to use it on.
I am puzzled though...
its4me410 wrote:
...all my electronic devices are android (phone tablet, and windows computer.
Really?
Hhmmm! It's called Windows for a reason.

Swingreader for baseball won't sync with my iPhone? Any ideas?

Swingreader for baseball won't sync with my iPhone? Any ideas?

2 things MT, I had same problem... Go to the Apps section and make sure you are downloading the right version of SwingReader b cuz there are 2 or 3 and one says 2010 and another (w same Name) says 2012-
Two, make sure your software for your i Phone/Pad is up to Date - 5.1 etc as I had the fun of missing on both fronts and it wouldn't load... then it would load but not work... Now all is working. Hope this helps.
-Zac- in Atlanta Pitcher
www.ZacLive.com
[email protected]

After Effects 9.0.2 crashes at launch on OS X 10.6.3

I installed After Effects CS4 a couple of months ago, and everything was working fine. Then today, it wouldn't launch at all. It got to "Initializing Type Engine..." and then crashed with the following message:
The OS X error report is as follows:
Process:         After Effects [1043]
Path:            /Applications/Media/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         9.0.2 (9.0.2)
Code Type:       X86 (Native)
Parent Process: launchd [233]
Date/Time:       2010-05-06 16:29:40.930 -0500
OS Version:      Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report:          286357 sec
Crashes Since Last Report:           24
Per-App Interval Since Last Report: 313511 sec
Per-App Crashes Since Last Report:   20
Anonymous UUID:                      CB4DAD58-94D2-4E1C-B4C5-2F2C69A89324
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 21
Application Specific Information:
abort() called
Thread 21 Crashed:
0   libSystem.B.dylib             0x957b14be __semwait_signal_nocancel + 10
1   libSystem.B.dylib             0x957b13a2 nanosleep$NOCANCEL$UNIX2003 + 166
2   libSystem.B.dylib             0x9582c2f2 usleep$NOCANCEL$UNIX2003 + 61
3   libSystem.B.dylib             0x9584d9a8 abort + 105
4   U.dylib                       0x02581141 U_LoadFrameworkBundle + 593
5   libSystem.B.dylib             0x957aa42b _sigtramp + 43
6   ???                           0x0000000a 0 + 10
7   com.apple.DesktopServices     0x97a87ed9 TCopyQueue::ReportStatus(OperationStatus const&, TUString const&, TCountedPtr<TCFURLInfo> const&, bool) + 257
8   com.apple.DesktopServices     0x97a87afa TCopyWriter::ReportStatus(bool) + 146
9   com.apple.DesktopServices     0x97a8456b TCopyWriter::Write() + 735
10 com.apple.DesktopServices     0x97a83c25 TCopyWriter::WriteTaskProc(void*) + 75
11 ...ple.CoreServices.CarbonCore 0x90932eb6 PrivateMPEntryPoint + 68
12 libSystem.B.dylib             0x95771a19 _pthread_start + 345
13 libSystem.B.dylib             0x9577189e thread_start + 34
Thread 21 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x957b1309 ecx: 0xb0b0561c edx: 0x957b14be
edi: 0xb0b056d0 esi: 0xb0b05678 ebp: 0xb0b05658 esp: 0xb0b0561c
   ss: 0x0000001f efl: 0x00000247 eip: 0x957b14be   cs: 0x00000007
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x0babf000
It gives me the same error each time. I've tried all the usual tricks: deleting caches, preferences, repairing permissions, trying as different users (including a band new user). I also uninstalled and reinstalled the software, and it threw the same error. In perusing the forums, it looked like someone else had a similar issue, but it was a Windows specific fix, and I couldn't figure out how to port that to the Mac. I figured I'd have more luck on the forums after wasting an hour and half on the phone with Adobe, and still not even connected to the right department.
Also, I validated all my fonts with Font Book (since it seemed like it could be a font problem). It found 3 fonts with "serious errors", but I removed them and the problem persisted.
Any and all help is appreciated.
Thanks,
Sam

After 10 hours of troubleshooting, I've gotten AE to start in Safe Mode. I've tried disabling/deleting color profiles, fonts, QuickTime components, all to no avail. I've cleaned all the caches, etc. etc. In reading Apple's support document on Safe Boot/Safe Mode (http://support.apple.com/kb/ht1564), my best guess is that it's a faulty kernel extension, or a faulty startup item. I've tried disabling all the login items, but since it's crashing on a brand new user account as well, my guess is it is not a login item. I've updated all the drivers for my peripherals.
Multiple uninstalls (using Adobe uninstaller, and double checking with Adobe cleaner script) and reinstalls have not changed the behavior: AE starts in Safe Mode, not in normal mode.
Any advice on figuring out exactly what extension/item is faulty?

After Effects 6.5 Pro Won't Open

In 2004 I bought and installed Adobe Video Collection Professional Version 2.5 on my Windows computer. Since then I have used all of the programs except the After Effects. Last week, for the first time, I went to open AE. When I clicked on the icon on my desktop, the AE window opens, and the program goes through the motions of loading whatever it loads to start up the software. When it was done the window closed, and I found myself staring at the desktop.
I have removed the AE software and reloaded it from the disk. I thought that perhaps since 2004 there might have been a file that might have been deleted by mistake. I get the same results. I have searched this and other forums for an answer and have not found one that works. Someone, please help... I was hoping to complete the editing of my daughter's wedding before Christmas the end of the year.
P.S. - I am not a computer geek, so please offer any advice with simple instructions. I do appreciate those of you that are.

I removed the plug-in as you suggested, and AE opened as it was designed to do. Thank you so much. I did not clean out the prefs... not sure where the user home directory would be found. By the way, what is the purpose of the OpenGL plug-in? Why would it be included as part of the program if it won't let the program open?
Have a Merry Christmas! Mine is already sweeter.
Watchman KW

After Effects CC 2014 unexpectedly quits on launch each time on Mac Yosemite

Anyone experiencing this problem and have a fix?
I have a mac running Yosemite. I am unable to open After Effect CC 2014.
When I try to launch it the error message pops up "Adobe After Effects CC 2014 unexpectedly quit".
Every time i try to reopen - same message.
If anyone has a fix for this it would be greatly appreciated. I've checked permissions etc but doesn't help.

I know you already said you checked permissions, but I've often seen people only check one area and not the ENTIRE folder structure: fixing permissions problem that impedes start of Adobe applications
Please triple-check everything that link suggests.
If that's not enough, we will need more info. Has AE worked on this machine before? What are the system specs? Etc.: FAQ: What information should I provide when asking questions?

After Effects CC 2014 quits unexpectedly on launch; GPU Manager Error

Hello,
Here's the symptom:
AE crashes every time I launch it.
After Effects Alert:
Last log message was: <5336> <GPUManager> <2> Sniffer Result Code: 3
System specs:
Windows 7 64 bit,intel core i5 4690,8gb ram,GTX 760 2gb
After effects version CC 2014.1

Todd_Kopriva Thank you very much.It was the problem!!!

After Effect CS5 (Problem font creation at launch)

Hey, when After Effect launch, crash message :[img]http://i208.photobucket.com/albums/bb104/revopulsion/adobe.jpg[/img] [img]http://i208.photobucket.com/albums/bb104/revopulsion/Capturedecran2010-05-15a223939.png[/i mg] [img]http://i208.photobucket.com/albums/bb104/revopulsion/Capturedecran2010-05-15a223948.png[/i mg] If someone has a solution. Thanks !

I've been there a couple of times, though not in the last 6 years. Thanks for the offer, though.
Mylenium

Why does "Adobe After Effects CC 2014 Quit Unexpectedly" on launch?

I'm currently on a 2012 MacPro OS X 10.9.5 with 2x2.66 GHz 6-Core Intel Xeon Processor, 24 GB DDR3.
I uninstalled CS5 in order to download and install Adobe's Creative Cloud suite. I was able to get Photoshop up and running, but I cannot get After Effects to run. Every time I try to open it, I get the message:
"Adobe After Effects CC 2014 quit unexpectedly." So, I uninstalled it, and tried re-downloading it and restarting my machine. Same result.
So, please take a look at my Problem Report below and let me know if you can see any possible solution to this problem. Thanks for any possible help!

Process:
After Effects [2032]
Path:
/Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Identifier:
com.adobe.AfterEffects
Version:
13.1.1 (13.1.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [199]
Responsible:
After Effects [2032]
User ID:
501
Date/Time:
2014-10-16 09:23:59.823 -0500
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: AAAE1F0B-D145-61CB-DF58-86B63D66ED6A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: dva_exception::what() error.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff87256866 __pthread_kill + 10
1   libsystem_pthread.dylib
0x00007fff867a235c pthread_kill + 92
2   libsystem_c.dylib
0x00007fff8ccbcb1a abort + 125
3   libc++abi.dylib
0x00007fff8cd84f31 abort_message + 257
4   libc++abi.dylib
0x00007fff8cdaa93a default_terminate_handler() + 240
5   libobjc.A.dylib
0x00007fff8a24a322 _objc_terminate() + 124
6   libc++abi.dylib
0x00007fff8cda81d1 std::__terminate(void (*)()) + 8
7   libc++abi.dylib
0x00007fff8cda7e7b __cxa_rethrow + 109
8   com.adobe.dvacore.framework
0x0000000103486ee7 dvacore::debug::DebugDatabase::Instance() + 247
9   com.adobe.AfterEffectsLib.framework    0x000000010027724f egg::dvainit::InitDVAClient(bool) + 655
10 com.adobe.AfterEffects
0x0000000100002f51 main + 1393
11 com.adobe.AfterEffects
0x00000001000029d4 start + 52

After Effects 7.0 Professional won't install on Mac

Hi guys, trying to install AE 7.0 Professional via a disc package I bought on Amazon. I keep getting this error message. I have OS X 10.9.4, with 3.4 ghz intel core i5 processor and lots of memory. Don't know how to get past this error message. I have no direct access to AE support. I have contacted the seller. Any help here would be appreciated. Thanks.

After Effects 7.0 does not support Intel processors on Mac OS. It was the last PowerPC-only release.
After Effects 7 is not compatible with Mavericks. (Neither are the next three versions.) The oldest version that works on Mavericks is CS6 (which is AE version 11) and only if you update it to the latest bug fix version (11.0.4).
I don't know for a fact that After Effects CS3, CS4, CS5 or CS5.5 would not run on Mac OS 10.9. We have not tested those versions on that OS. I don't know of a specific reason why they wouldn't work, but we don't support them anymore, and keep in mind that there is a higher risk of problems when more time passes between the release of an application and the release of an operating system you want to run it on.
Adobe supports After Effects CS6, CC, and CC 2014 on Mac OS 10.9. Updates are required for After Effects CS6 and CC, which were released prior to Mac OS 10.9 being available, and had a specific compatibility issue between Mac OS 10.9 and the Nvidia Optix libraries used for the ray-traced renderer.

After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas? :)

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