After Effects 2014 CC Ram Preview Issue
Ever since I upgraded to CC 2014(from CC) I have been experiencing an issue. My RAM preview will start somewhere in the middle of my in/out points. I have to wait for it to loop to see the beginning. I have tried checking/unchecking "from current time," I have tried cycling through the playback options, and I have tried clearing my cache. Nothing seems to work. Any help would be greatly appreciated!
This is a known bug with Mac OSX v10.10 (Yosemite).
After Effects with Mac OSX v10.10 (Yosemite)
Similar Messages
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After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?
Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
JohnYou need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again. -
After Effects will not RAM Preview in real time
Recently I have started working on a new project and can't work on it because my RAM Previews are not in real time anymore. I have only had this problem since I started this project a few days ago. Every other project I have done I've never had this problem before.
I have 10 GB of ram allocated to After Effects, my clips are in 59.94 fps which I have set the composition to as well. When I ram preview it tells me 50.019/59.94 I know what this mean, I understand it's telling me to change my composition's frame rate to 50 frames, however if I do this then music plays too slow. Right now my problem is that the clips aren't playing fast enough for me to see if my editing and time syncing is acurate. When I render the video everything is synced up fine but this is making my editing very inconvenient and I would like a fix please. I tried: Clearing my disk and media cache, unchecking "render multiple frames at once", taking off all effects on the clips, using different clips, AND even reinstalling After Effects CS6 but nothing has worked. I really badly need a fix to this problem. Any help would be greatly appreciated thanks!!> The clips are in 59.94 frames, so the composition is in 59.94 frames. If when I upload to the internet it goes down in frame rate so be it.
You are misunderstanding the typical video workflow.
Composition setting are supposed to match the characteristics of the intended output, not necessarily the characteristics of the imported footage. This is how you ensure that what you preview exactly matches what you output and what your viewers will see. Consider, also, that most compositions use assets with many different frame rates, sizes, etc.
> I do have a large monitor but I've been using this monitor since December and haven't had a problem with it until now.
Great. But you're having a problem now. And it's because of a bottleneck somewhere between your RAM and drawing the pixels to the screen. One more reason that this might be happening is that you're running a GPU-heavy application; note that web browsers can also be GPU hogs these days. -
After Effects Red Epic updating preview issues
Ok I downloaded "Red Epic Importer" for AE CS 5.5 (10.0.2.4) running on a HP Z800 with 22 gig of ram.
1) I followed the 'Read me" file for AE of course I backed up 'ImporterRED.prm" and "ImporterREDServer.exe"
2) And I loaded the new After effects cs 5.5 Red preview files
3) When I re-start AE I get:
'After effects warning: The following plugins have failed to load.
Please reinstall these plugins:
C:\program files\adobe\abobe aftereffects cs5\support files/(media core plug-ins\common\importer Red.prm"
3) I double checked and yes I only have one copy of each file.You are using After Effects 10.0.2.4? That is After Effects CS5, not After Effects CS5.5.
The RED Epic importer is for After Effects CS5.5. It will not work with After Effects CS5. -
Hi,
I'm wondering if anyone has seen this or can provide some direction for further investigation. This is on a new Mac Pro on which I have just installed FCS
In some projects the RAM preview has no effect on playback performance. After generating a RAM preview, the project will play at the same speed (say 2 fps) and as soon as I pause playing, the green progress bar that indicates project is loaded in RAM disappears or becomes fragmented - without modifying the project in any way. When this happens it also becomes nearly impossible to do additional editing as every simple task (as simple as resetting the play range) can result in the spinning beachball. There was a recent thread on RAM preview issues (http://discussions.apple.com/thread.jspa?messageID=12215113�) but it appears the problem there was due to a long HDV project. The projects I experience this on generally have a lot of particles or replicated elements, but are standard 720 x 486 resolution projects lasting less than 10 sec. System memory usage is relatively small, less than 4 GB.
These issues arise on a recently purchased MacPro (3.33 GHz 6-Core, 16 GB RAM, ATI 5870). The boot disc is an OWC SSD, and user folders, scratch, etc are on separate hard drives. I installed the operating system on the SSD using the installation disc, and have manually installed all my programs from their original discs. (I initially used migration assistant to bring over applications, but that failed with some applications, so I wiped clean and started over). There have also been some past threads on how different hardware configurations can affect performance, but I don't seem to be doing anything abnormal here.
What I have done:
Tested ram using memtestosx
Verified memory usage through activity monitor. The projects I have tested on use up less than 4 GB of system memory
Before each test or comparison I reset preferences.
I do not have this flakey behavior with an older MBP (17" 2.93 GHz Core 2 MBP with NVIDIA 9600) running the same OS (10.6.4) and motion version (4.0.3). Running the same project on the MBP will take longer for the RAM preview to complete, but when it does, the project plays at full frame rate.
The upgrade to a MacPro was mainly for other CPU and RAM intensive applications unrelated to video or graphics, but I expected motion to show a nice performance boost over the MBP on this new machine. Anyhow, any insight or direction for further investigation that I should pursue will be appreciated.
Thanks.I tried your project (nice, BTW), and yes, 20,000+ particles take some time to render. However, when I did a RAM Preview, I had no problems - after render it played at full speed.
UNTIL...
I selected the emitter. Then playback went to the pre-RAM-Preview speeds. As soon as I turned off overlays or made sure the emitter was not selected, the playback instantly sped back up to full speed. I believe this is because Motion needs to image the constantly changing outline of the emitter. This means it needs to be re-drawn every frame after Motion determines the extent/size of the 20,000 particles on their random journey.
I think this is backed up by the fact that near the end of your project, there are only a few particles to keep track of and the playback appropriately speeds up. Also, CPU usage vastly increases when I turn on the overlays.
Moral of the story? To ensure the quickest possible playback, turn off overlays (⌘/) or ensure that something like a particle emitter is not selected during playback.
Patrick -
Hi,
I'm working in After Effects CS4, and I'm having a problem when I try to RAM preview short sections of an animation project. The RAM preview keeps stopping before it reaches the end of the work area, and beginning again. I'm pretty new to the program, but I've also noticed the little green bars that, I believe, tell you if the section has rendered/processed always have little gaps in them. That may be related. I don't know.
Does anyone know what may be causing this RAM previewing issue?
On a side note, I'm using After Effects on a Macbook (not a Macbook Pro), and I'm wondering whether this problem may be due to the Macbook not being sufficient for After Effects and CS4 in general. (I had originally intended to install the program on my 2004-era G5 tower, but it wouldn't install After Effects CS4 because apparently the program won't work with PowerPC processors, only Intel ones. At least that's what I was told.) Anyway, I've wondered whether the RAM previewing issue may be due to the Macbook not being enough computer for After Effects/CS4. My Macbook has a 2 GHz Intel Core 2 Duo, 2 GB 1067 MHz DDR3 and 106 GB of available space.
Any insights on the RAM previewing issue and whether my Macbook isn't a suitable computer for these programs would be greatly appreciated.
Thanks a lot,
NeilFrom the theoretical specs there is nothing that speaks against your notebook. Apparently the biggest hurdle for some users is to get it to run in the first place, but now that it runs, it's safe to say that you will be able to use it properly. Of course, to let truth have its way, you will become slightly peeved at a point and get that yearning for a new machine, when you use more functions and your projects become more complex. Especially the only 2GB RAM will then often become a show stopper and you will really hate Adobe when one of those dreaded "Could not creat X x Y buffer" or similar out of memory warnings pop up. Still, no need to rush. Take your time and see, if AE is even everything you thought it would be and then make clear, structured plans for getting a new computer. You wouldn't wanna spend another 2000 bucks on a spiffy machine just to run AE once a month.
Mylenium -
Bridge .ffx files (text effects) no longer open up in After Effects 2014?
I am having an issue trying to get the text effects (.ffx) in Bridge (that use to open up in After Effects just fine) to open up in After Effects 2014 latest update. Is there a work around, setting or alternative I can use?
Here is the log I received with the error:
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | Visit http://www.adobe.com/go/loganalyzer/ for more information
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | START - Installer Session
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:47:54:850 | [INFO] | | OOBE | DE | | | | 11806 | RIBS version: 8.0.0.22
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Total Timer]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK: Single instance running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Credentials
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Load Deployment File
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | deploymentFile option not given
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | CHECK : Another Native OS installer already running
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Create Required Folders
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Assuming install mode
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Looking up install source path
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Sync Media DB ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Sync Media DB]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Pre check media db sync
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | End of Pre check media db sync. Exit code: 0
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Sync Media DB] took 149 milliseconds (0.149 seconds) DTR = 4241.61 KBPS (4.1422 MBPS)
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Ready to initialize session to start with ...
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [CreatePayloadSession]
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updated source path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:47:54:857 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {5678CF8D-3B5F-4CC6-B150-48945A838E63}
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13SupportAll-101014104158/AdobeAfterEffects13SupportAll-101014104158.zi p
10/21/14 10:47:54:858 | [INFO] | | OOBE | DE | | | | 11806 | Updating media info for: {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Ignoring original data since install source is local
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_13_1_1_ftr
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | Path: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/AdobeAfterEffects13AllTrial-101014102412.zip
10/21/14 10:47:54:859 | [INFO] | | OOBE | DE | | | | 11806 | -------------------- END - Updating Media Sources - END --------------------
10/21/14 10:47:54:866 | [INFO] | | OOBE | DE | | | | 11806 | Supported RIBS version range: [0.0.0.0,8.0.0.22]
10/21/14 10:47:54:867 | [INFO] | | OOBE | DE | | | | 11806 | ----------------- CreatePayloadSession: machine is x86 ---------------
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | ______ Verify Dependency Subscribers ______
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: 0 (0,0)
10/21/14 10:48:00:136 | [INFO] | | OOBE | DE | | | | 11806 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
10/21/14 10:48:00:137 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} can be applied to product Adobe After Effects CC 2014 Support 13.0.0.0 {A55FF34C-8AA8-4BE2-ABCC-12BE48AE8DD5}
10/21/14 10:48:00:141 | [INFO] | | OOBE | DE | | | | 11806 | Patch Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} can be applied to product Adobe After Effects CC 2014 13.0.0.0 {2B22C750-5C3B-4738-B621-BA786AC7A494}
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "installSourcePath" to: /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Setting property "workflow" to: updater
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "extensionsOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "mode" to: silent
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "patchesOnly" to: 1
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "updateManifestPath" to: /Users/adam/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeAfterEffects-13.0.0-Trial/13.1.1/13.1.1.xml
10/21/14 10:48:11:117 | [INFO] | | OOBE | DE | | | | 11806 | Overwrite property "workflow" to: updater
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Found payload actions:
10/21/14 10:48:11:118 | [INFO] | | OOBE | DE | | | | 11806 | Deciding what installer mode to use...
10/21/14 10:48:11:190 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN Setting requested payload actions
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is: true
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} is install
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Value returned on lookup of payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is: false
10/21/14 10:48:11:191 | [INFO] | | OOBE | DE | | | | 11806 | Action string for Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} is install
10/21/14 10:48:11:197 | [INFO] | | OOBE | DE | | | | 11806 | END Setting requested payload actions
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | Collected advanced path check information for INSTALLDIR
10/21/14 10:48:11:198 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is a well-formed path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not the root path
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a local volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is on a writable volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR is not on a case sensitive volume
10/21/14 10:48:11:199 | [INFO] | | OOBE | DE | | | | 11806 | INSTALLDIR passed path basic path validation: /Applications
10/21/14 10:48:11:275 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | In InstallPreSystemCheckProc
10/21/14 10:48:11:280 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:281 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [System check :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 5 milliseconds (0.005 seconds)
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:540 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:541 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Payloads passed preflight validation.
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Call PreSession Custom Hook
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionOpenProc
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:11:631 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Unordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | BEGIN InstallOperationsQueue Ordered operations
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63}: with operation repair
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: with operation install
10/21/14 10:48:11:632 | [INFO] | | OOBE | DE | | | | 11806 | END InstallOperationsQueue Ordered operations
10/21/14 10:48:11:857 | [WARN] | | OOBE | DE | | | | 11806 | DW035: Patcher: Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} has already been applied. Patchers cannot be repaired/reinstalled, skipping this patcher
10/21/14 10:48:11:857 | [INFO] | | OOBE | DE | | | | 11806 | Skipping payload Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll 13.1.1.0 {5678CF8D-3B5F-4CC6-B150-48945A838E63} as payload is not cached
10/21/14 10:48:12:155 | [INFO] | | OOBE | DE | | | | 11806 | Calling the custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:12:156 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Installer Operation: PayloadInstaller
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:12:165 | [INFO] | | OOBE | DE | | | | 12205 | Request to install payload
10/21/14 10:48:12:193 | [INFO] | | OOBE | DE | | | | 12205 | Payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
10/21/14 10:48:42:884 | [INFO] | | OOBE | DE | | | | 12205 | Extracting assets complete. Number assets: 1
10/21/14 10:48:42:885 | [INFO] | | OOBE | DE | | | | 12205 | CustomizedPatch property not found in database
10/21/14 10:48:43:146 | [INFO] | | OOBE | DE | | | | 12205 | Beginning installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:43:454 | [ERROR] | | OOBE | DE | | | | 12205 | DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:43:454 | [WARN] | | OOBE | DE | | | | 12205 | DW063: Command ARKCopySymlinkCommand failed.(Seq 212)
10/21/14 10:48:43:454 | [INFO] | | OOBE | DE | | | | 12205 | Completing installation for payload at /Users/adam/Library/Caches/Adobe/AAMUpdater/AdobeAfterEffects-13.0.0-Trial/13.1.1/payload s/AdobeAfterEffects13AllTrial-101014102412/Install.db
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:51:624 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Payload Operation :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 39467 milliseconds (39.467 seconds) DTR = 8703.17 KBPS (8.49919 MBPS)
10/21/14 10:48:51:632 | [INFO] | | OOBE | DE | | | | 11806 | User specified overrideFile:
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | The csu inventory was not updated for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}, value of local var is -1
10/21/14 10:48:51:637 | [INFO] | | OOBE | DE | | | | 11806 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274}
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | In PrePayloadInstallProc
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:51:638 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Pre payload :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:51:868 | [INFO] | | OOBE | DE | | | | 11806 | No operation. We're done:
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components installed: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components repaired: 0
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Total components removed: 0
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: The following payload errors were found during install:
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014 Support_13.1.1_AdobeAfterEffects13SupportAll: Patch already installed
10/21/14 10:48:53:891 | [WARN] | | OOBE | DE | | | | 11806 | DW050: - Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial: Install failed
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | Call PostSession Custom Hook
10/21/14 10:48:53:891 | [INFO] | | OOBE | DE | | | | 11806 | ::START TIMER:: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}]
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | In InstallSessionCloseProc
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | Custom action return code: 0
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Post session :{C135CD0F-ED45-4935-9B71-9D02735BD274}] took 0 milliseconds (0 seconds)
10/21/14 10:48:53:892 | [INFO] | | OOBE | DE | | | | 11806 | :: END TIMER :: [Total Timer] took 61758 milliseconds (61.758 seconds) DTR = 5778.75 KBPS (5.64331 MBPS)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------- Summary --------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | - 0 fatal error(s), 1 error(s)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | OSX version: 10.7.5
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ----------- Payload: Adobe After Effects CC 2014_13.1.1_AdobeAfterEffects13AllTrial 13.1.1.0 {C135CD0F-ED45-4935-9B71-9D02735BD274} -----------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe After Effects CC 2014/Plug-ins/Effects/mochaAE/(Mocha Support)/mocha AE CC.app/Contents/MacOS/mediaioserver.app/Contents/CodeResources"(Seq 212)
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please search the above error string(s) to find when the error occurred.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | These errors resulted in installer Exit Code mentioned below.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | -------------------------------------------------------------------------------------
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 |
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Exit Code: 7 - Unable to complete Silent workflow.
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | Please see specific errors for troubleshooting. For example, ERROR: DS015 ...
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | END - Installer Session
10/21/14 10:48:54:895 | [INFO] | | OOBE | DE | | | | 11806 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Download After Effects 2014 failed but can't uninstall - error5
The attempted install of After Effects 2014 has failed which I'm informed of when I try to launch.
The message also tells me to uninstall and reinstall.
When I attempt this, however, the uninstaller only shows Adobe Type Support CS5 and this also fails if I try to use it.
I've restarted and run the cleaner tool which has now removed the previous version of AE.
What the hell is going on and what do I do?
OSX Mavericks.In this case, the Error 5 is an AMT error at launch, not the corrupted file error you're thinking of. Most likely there is some bad or missing data in the AMT database files (PCD/Caps), and using the newer CS5 Clean script to remove just the CS5 product data, then reinstlalling, would solve the issue
http://forums.adobe.com/message/3008803#3008803 may also help.
CC Cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Regards
Rajshree -
I have this on both machines running 10.10.1 OS X and AE 2014. I see on line that others are having this issue. I think it needs a Patch ASAP.
Hello. Basically I can create a new comp that is set to 1920 x 1080, @ 30 frames per second for 1 minute TRT. I create a new solid layer, say red. I hit space bar or play on the screen, and it does not play in real time. ITs on my Imac as well. same OS and Same Version software.
After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1
created by Dave LaRonde in After Effects - View the full discussion
Well, before you hit the panic button, why don't you tell us precisely what you're doing when AE plays at 17fps -- the keys you hit, the buttons you click to begin play.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7102588#7102588 and clicking ‘Correct’ below the answer
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Start a new discussion in After Effects by email or at Adobe Community
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Geoffrey M. Wetzel
[email protected]
[email protected]
302.353.0798 -
After effect 2014 is crashing again and again pls... help
My after effects 2014 is crashing again and again after applying any effect
my laptop config. is as follow
Model alienware 17x r4
i7 extreme edition
16gb ram
1.5tb hard disk
2gb nvidia 660
windows 8.1
Pls.....help its urgentUpdate your graphics driver. Anything beyond that would require much more info about your project settings, footage used and whatnot.
Mylenium -
After Effects 2014.0.1 CC update - BEWARE
I just now updated CC with the After Effects 2014.0.1 update, and it's like my After Effects has gone back to a fresh install. READ, ALL MY SETTINGS WERE DELETED. WORKSPACES DELETED. WINDOW SETTINGS, GONE!
What the hell, Adobe?!?!?! Oh, you say that I have my settings backed up to the cloud. In After Effects, I go to Preferences, Sync. And I get the message that CC can't connect, authorize, or find my settings. I'm BEYOND frustrated with Adobe. Every update seems to bring on new reasons why I have to spend 1/2 my day trying to get my programs back to the way I need to use them.Hello, I had the same problem on my Mac Pro. Where all my workspaces just disappeared.
But I managed to restore my workspaces by retrieving my workspaces from
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.0/ModifiedWorkspaces
And I copied and pasted it to the corresponding folder in:-
(Mac OS) [drive]/Users/[user_name]/Library/Preferences/Adobe/After Effects/13.1/ModifiedWorkspaces
As the new and old settings are not deleted from the Preferences folder.
Hope this helps
Cheers!!
Augustine
Malaysia -
After Effects 2014.0.2 (13.0.2) update is available
We have released the After Effects 2014.0.2 (13.0.2) update, which replaces the After Effects CC 2014.0.1 (13.0.1) update.
After Effects 2014.0.2 (13.0.2) fixes the same bug with the trial period as the previous update. It also corrects the bug with preferences caused by that update. After Effects 2014.0.2 (13.0.2) uses the correct 13.0 preferences folder, and Sync Settings works as expected.
If you installed the After Effects CC 2014.0.1 (13.0.1) update, and did not reinstall After Effects CC 2014 (13.0) as advised in this forum thread, you should still install the new update. After you do so note that, due to the preferences bug in the previous update, any changes you made to your preferences or workspaces while using After Effects 2014.0.1 (13.0.1) will be lost; your preferences will return to the state they were in the last time you used After Effects CC 2014 (13.0).
If you did not not update to After Effects CC 2014.0.1 (13.0.1) or did reinstall as advised, then you will notice no change in your preferences or workspaces after you install the new update.Can anybody confirm that this update works with the trial version as well?
I am using the CS3 trial right now, i was able to download and install the 8.02-patch but AE behaves exactly the same as before, p2-footage(mxf/xml-files) is not recognized as a valid format!
Can anybody help me on this?
Id really like to test this until my trial expires in 5 days...this workflow with native p2 and AAF import is really important to my workflow..whis will make my decission over upgrading to CS3 or not..so please help!
hvxgermanboy
p.s.if somebody of the Adobe-team is listening: will there be a new AE CS3-trial that comes directly with the 8.02 version? -
Da quando sono disponibili gli aggiornamenti a Creative Cloud (pochi giorni), non riesco ad aggiornare After Effects. Eppure ho disinstallato e reinstallato Creative Cloud. Tutti gli altri programmi li aggiorna, After Effects no. Per favore datemi il link diretto per scaricare in programma già aggiornato, così lo installo sul mio computer.
Grazie per l'aiut.Solved problem. Thanks.
Donato Calabrese
Il 13/10/2014 20:25, Jeff A Wright ha scritto:
>
Da qualche giorno non riesco ad aggiornare AFTER EFFECTS 2014.1.
Gli altri programmi Adobe me li aggiorna, questo no. Potete aiutarmi?
Jeff A Wright
<https://forums.adobe.com/people/JeffAWright?et=watches.email.outcome>
marked kglad
<https://forums.adobe.com/people/kglad?et=watches.email.outcome>'s
reply on Da qualche giorno non riesco ad aggiornare AFTER EFFECTS
2014.1. Gli altri programmi Adobe me li aggiorna, questo no. Potete
aiutarmi?
<https://forums.adobe.com/thread/1600527?et=watches.email.outcome> as
helpful. View the full reply
<https://forums.adobe.com/message/6815745?et=watches.email.outcome#6815745>
> -
I keep getting the error message, "After Effects Error: Ram Preview needs two or more frames to play back." I've used AFX for many years and have never encountered this error. What do I do?
I think the issue was resolved with the newest update, however a new wrinkle has developed. If I have the "render multiple frames simultaneously" selected, the preview hangs up. I have always had this selected and it's worked flawlessly until just recently. Can you offer some insight?
-
Ram Preview Issue with Yosemite
Hi, I have updated to OS X Yosemite, I am using AE 13.1.1.3, and now I am having an issue with RAM-Preview that makes working with AE problematic: When I start the Preview by hitting "0" on the Numpad the Ram Preview starts, but I am not able to stop it anymore until it has rendered to the end of the work area.
It is also strange that I am able to move keyframes while it renders.
The Shift-Ram Preview is also affected by this bug.There is a known bug with Yosemite and the RAM preview, but your issue sounds different. Anyway, see the known issues here: After Effects good to go with Mac OSX v10.10 (Yosemite)
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