After effects 5.5 download installer - crap

ok, the ae 5.5 upgrade installer for mac, gets through the serial number then gets to the 'install' step but stops and asks 'Please insert Disk Adobe After Effects CS5.5 to continue.'
difficult when i just bought and downloaded the download version.
anyone have some help?
adobes so-called help centre is like rough gay sex, slightly amusing but mostly painful (thank-you flight404 for that call).
cheers, brent c. airey

Check, whether you have installed some specific voice-over or voice messaging software or something like an external headset/ microphone. this looks like a hardware driver/ CoDec error. Anything beyond that will require much more details on what's involved in your comp and render settings...
Mylenium

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