After Effects and Adobe Media Encoder CS5 Both Hang on Start-Up

I've got problems with After Effects hanging when I start it up on my Mac Pro 2.66 Ghz. (OS X 10.6.7 with 20 Gb of RAM). The program starts, but hangs when MediaCore is initialized.
The same thing happens with Adobe Media Encoder CS5, but it hangs when ExporterQuickTimeHost.bundle loads.
I have tried repairing permissions and repairing my hard drive, but neither program has responded.
Anyone have an idea on a way around this for either program?
Thank you!
David Biddix

I'm having this issue as well, I've spent all morning researching what the problem is, but nothing is working for me. I deleted everything from my Quicktime folder because I read it could be a codec problem to no avail (thankfully I backed it up beforehand), I don't have a firewall, I can't think of any reason that it would freeze.
I'm running this on a MacBook Pro 15 inch version 10.6.7
Processor: 2 Ghz Intel Core i7
Memory: 4GB 1333 MHz DDR3
I bought this computer two days ago mostly to run AE and I'd really like to get some work done!
My firewall is set to allow all incoming connections.

Similar Messages

Dynamic link after effects and adobe media encoder

Hello,
I recently downloaded After Effects cc (yesterday). I am running a mac pro with OSX 10.9.3 2.3 ghz intel core i7 with 16 gb 1600 MHz DDR3.
On previous versions of AE I was able to render straight out of AE, I know this is not the case with CC anymore. I am trying to use AME to export however I am having issues.
When I try to send to AME from the Composition tab in AE it looks like it is doing something and then nothing happens. I then opened AME separately and tried to "add after effects comp" from the file menu in AME the error message displayed was "Could not connect to Adobe After effects. Please verify that Adobe After effects and Adobe Dynamic link components are installed".
I have also tried to drag and drop my composition directly from AE to AME and the following message appears "Dynamic link error - Source is empty"
I have read a multitude of threads on this issue and this is definitely not a firewall issue. Any advice would be GREATLY appreciated.

> On previous versions of AE I was able to render straight out of AE, I know this is not the case with CC anymore.
Why do you think that? You can still use the render queue in After Effects to render and export directly out of After Effects.
That said, there are some formats that Adobe Media Encoder handles better.
> and this is definitely not a firewall issue
How have you determined that?
Does exporting to QuickTime (.mov) format from After Effects work? How about the 3D Camera Tracker and Warp Stabilizer effects? The reason that I ask about these is that they use the same communication mechanism that Dynamic Link does, so if they also fail, then it tells us something about where the problem is.

After Effects CC // Adobe Media Encoder won't export H.264 mp4 files

It stops immediately after "Reading XMP", having exported a defective file (200 kb, about a second long). I've tried several presets in this category.
Is it a codec problem? What could be the cause?

Rick means composition, not compensation.
But he's right; we need that info.
Also, is this a dynamically linked project? If so, what exact version number of AE are you using (down to the last decimal)? Also, what version of AME? If not, what format and codec are you rendering to out of AE that you're bringing into AME?

Adobe Media Encoder CS5 5.0.1 There was an error installing this update. Please quit and try again later. Error Code: U44M2P29

What the hell is Wrong with ADOBE????
Please send me a simple answer to this unnecessary problem.
Read through all the threads, NOT HELPING.
Please fix your software so it works!!!
Adobe Media Encoder CS5 5.0.1
There was an error installing this update. Please quit and try again later. Error Code: U44M2P29

http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

New and changed features in Adobe Media Encoder CS5

Someone said on the Premiere Pro forum that they didn't know what was new and changed in AME CS5. So I wrote this:
http://blogs.adobe.com/premiereprotraining/2010/10/new-and-changed-features-in-adobe-media -encoder-cs5.html

I would like to also add that AME CS5 does a much better job at deinterlacing than CS4, the resulting files are much sharper, especially with text/titles.

Adobe Media Encoder CS5 hangs when adding files of varying HD resolutions.

I've seen questions similar to this related to CS4 but never explained very well, and my CS4 for mac worked fine. I am unsure if this is a new problem or a windows specific problem but here is the situation, if you need more information I will gladly provide it.
For the past week or so I have been encoding 1920x1080i mov files (h.264/aac) to 1280x720p (vp6/mp3) flvs. When I stick to that single HD format in the AMC processing que everything works great. However, when I add older HD content into the AMC que, content with non-standard presets, the program hangs. I tried to import about 15 files last night and the program just sat there all night in a '...NOT RESPONDING' state. The video's have different audio and video settings and it's little difficult to pinpoint exactly what they were. Some are 1440x1080, some are 1280x900, some have PCM audio some of mp3.
Now I temporarily resolved this issue by simply using cs4 master on my mac pro which worked great. However I have noticed a huge speed increase in CS5 64bit AMC. It takes 2-3 hours to encode 1 flash video on my mac pro (dual quad core xeon 2.9Ghz/32GB ram) with CS4. It takes ~20 minutes on my windows 7 station (single core 2 quad 3Ghz/8GB ram) with CS5.
How to replicate:
If I drop a single file into the AMC CS5 que, regardless of the resolution, frame rate, or sound codec; it will import. If I then add another file with a different resolution AMC will hang and become non-responsive. It never crashed but I can't wait 12+ hours to see if it accepted a job or not. As I said before this problem was not observed on CS4 for mac - it worked flawlessly, albeit a little slow.
Software used:
Adobe Media Encoder CS5 windows 64bit
Adobe Media Encoder CS4 mac 32bit
System specs:
Windows 7 home:
Core 2 quad 3Ghz
8GB ram
80GB SSD x25-m
nVidia Quadro 580
OSX 10.6.3:
Dual Xeon 2.99Ghz
32GB ram
4 7200 disks in 4TB raid 0
Radeon HD 2600
Matrox MAX h.264 compressor card
Any advice on this situation would be greatly appreciated. Thank you for your time
-Michael Emanuel

Hi Michael,
Sorry to hear you're having problems with Adobe Media Encoder. I'd like to get some more information about the problem so I can better understand your workflow, and potentially try to recreate the problem. For what it's worth, I often import files of different resolutions without any problem, so I want to find out what's different about how you're using AME.
Apologies for the long list of questions; the small details can be important.
-- After you import the first file, what else do you do in AME? Change the preset? Change the settings? Change the output destination?
-- What are the properties of the files that are causing the problem? You said it happens on "non-standard" files, but can you describe the specifications for one or more files that cause the problem? Please include file type, length, frame rate, frame dimensions, field order (if applicable), alpha mode (if applicable), and audio type and rate. If you know more the bitrate, both video and audio, that would be nice, too.
-- If any of the files are small enough, could you post a couple online that I could try on my machine?
-- How were these files generated? What application created them?
-- Where are the files stored? A local drive, a network drive, a removeable drive (USB or Firewire), etc.?
-- Which Adobe application or suite do you have installed? AME a limited set of options if you're using Flash or Web Premium compared to Master Collection, Production Premium, Premiere Pro, or After Effects.
-=TimK
-=Adobe Media Encoder QE

Adobe Media Encoder cs5 - No audio

I am using Adobe Media Encoder cs5 version 5.0.1.0 on a Windows XP Service Pack 3 32-bit machine. None of the wmv or avi files I try to encode have the audio track encoded. I have tried encoding with both the "F4V - Match Source Attributes" and "FLV - Web 640 x 480" presets. Neither of these encode the audio output at all. The audio track plays correctly in Windows Media Player. Has anyone else had this problem?

Very interesting data, Wayne. Very interesting.
> I am not sure how to encode to the other formats using AME, so I could not complete these tests.
Sorry, that's my fault. Ignore that test. I didn't realize you are using the Web Premium suite. The other formats I referred to are only available if you have Premiere Pro, After Effects, or the Production Premium suite installed. (I knew this by subconscious deduction, actually, since those products require a 64-bit version of Windows 7 or Vista and you stated that you're on XP 32-bit. It just didn't trickle out to my conscious brain.)
Let's back off for a second and review what we know. Please correct me if I'm wrong about any of these points.
You have WMV and AVI source video files. The audio in the AVI files is encoded as PCM or MP3.
You can hear the audio in these files when you play them in Windows Media Player.
Encoding these files to FLV, F4V, or H.264 appears to complete successfully in AME CS5.
You can not hear the audio of the encoded files in Windows Media Player, Adobe Media Player, or VLC.
Inspecting the encoded files in VLC and Audacity shows both that an audio track exists and that there is a waveform in that track.
Using a different user account on the same machine does not exhibit the problem.
Encoding your source files on a different machine using AME CS4 (your colleague) or AME CS5.5 (my computer, with the sample you posted) does not exhibit the problem.
So, yes, this is most intriguing. The difference in your ability to hear your source files but not the encoded files is most curious.
I do wonder:
If you take one of your encoded files to a different machine, does the audio play? (If you post a sample, I'll try it here.)
Since Audacity shows a waveform for the encoded files, can your hear the audio in that application?
The only thing I can think of that is unique about the formats that you are using AME to encode to (FLV, F4V, and H.264) is that those formats all use compressed audio. MP3 in the FLV format, and AAC in F4V and H.264. (FYI - F4V is simply H.264 insided of a Flash video wrapper.) What could be unique under your user account related to that? I don't know. Possibly if there is a utility on your machine related to compressed audio, that might be intercepting the audio stream in some way. Do you have any software designed for capturing compressed audio from the Internet? Or it could be related to the audio card drivers on your machine.
It might be worth sniffing around the %appdata% folder on your account and temporarily disposing of the folders for other programs. If you can isolate something that way, you may be on the right path.
You might also want to run msconfig (Start > Run > msconfig) to disable background applications and services that could be hijacking the audio. Go to the Startup tab there, clear everything, reboot, and see what happens. If that works, start putting the services back one-by-one until you find the culprit.

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

Adobe Media Encoder CS5 doesn't work anymore (WHY? WHAT's WRONG?)

The system I use is Adobe Production Premium CS5.
I have often used Adobe Media Encoder CS5 started from the export of a film sequence in Adobe Premiere Pro CS5.
On the 31st of December 2013 my computer crashed and dumped more or less at the end of a process of Adobe Media Encoder CS5. There was no complete output.
Since then this program Adobe Media Encoder CS5 cannot start up anymore.
It stops at the start-up saying that the program does not work anymore and that there will be looked for a solution. But then it finishes saying that it will be reported if a solution becomes available in the future.
I have tried the following:
- Run Adobe Media Encoder CS5 (exe) from directory C:\Program Files\Adobe\Adobe Media Encoder CS5 => same problem.
- Stop security control AVG while not online with internet => run Adobe Media Encoder CS5 => same problem.
- Reinstalled complete Production Premium CS5 suite => same problem.
- Removed complete directory C:\Program Files\Adobe\Adobe Media Encoder CS5 and then reinstalled Adobe Premiere Pro CS5 => the full directory C:\Program Files\Adobe\Adobe Media Encoder CS5 with contents was there after the install, but subsequent running of Adobe Media Encoder CS5 => same problem.
- Removed complete contents of D:\mediacache\database\Media Cache and D:\mediacache\Media Cache Files => same problem.
What more can I do ??????
I would be very grateful for a solution.
Regards, Arie de Jong, Rotterdam

Hi Jim,
Thank you very much for the suggestions for a solution. First I considered
re-installing Win 7 Pro, because I did not have a fall-back point
predefined. So I could not try to reload a previous system environment. But
for your information the following.
Yesterday my son suggested that there could be some corruption in a control
file of Adobe Media Encoder, because re-installing that program did not
give a solution. Obviously that then would have to be a file which is not
affected by a program re-install.
What he then did for me is to remove directory
Users\owner\ AppData\Roaming\Adobe\Adobe Media Encoder (he actually
renamed it to hide that directory for Media Encoder).
Thereafter we ran program Media Encoder from Premiere. The result was that
a new directory ......\ Roaming\Adobe\Adobe Media Encoder with proper
control files was automatically generated and the problem was solved.
Regards from Arie de Jong

Bug report: Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

OK, I've reported the bug in the linked location. However, I had to use "Creative Suite" as the application, because "Adobe Media Encoder" was not an available option.
Jouni Juntunen

Adobe Media Encoder CS5 Watch Folders

I'm not sure if this is the right place for this, but I couldn't find an Adobe Media Encoder forum, and since we purchased After Effects to get Media Encoder I figured this might be a good place to start.
Basically, we have a dedicated computer set up with Adobe Media Encoder, and we set up several watch folders on a network drive. We have several files that must be several different codecs, so Media Encoder is really an awesome solution to this problem. However, the only problem we've been running into is sometimes Media Encoder doesn't actually watch a folder. For example, we have a "For web" folder and a "For VOD" folder. The for web folder has had absolutely no problems as far as watching and pulling in goes. The "For VOD" will sometimes not pick up files, but if media encoder is closed and then reopened, it picks up all of the files in that folder, but then again, will not pick up additional files in that folder.
The Media Encoder machine is running on Windows 7 (due to one of the codecs being Windows only), while all of the other machines in the department are macs. I have tested setting up the same system on one of our macs and we get the same problem. We are using an SMB network, but also have DAVE clients on all of our macs.
My initial theories are that it's either: A.) Something with the network, or B.) Something on the computer interupting the network connection. One of the IT guys briefly checked out the situation, changed around some network settings, and concluded that it must be an issue within Media Encoder itself.
Also, as a side note, I did check for updates with Adobe updater and everything is up to date.
Any ideas would be fantastic! And sorry if I'm leaving out crucial information in order to solve our situation, I'm not sure what all would be relevant, but just let me know what you would need!
Thank you!

Typically, Adobe apps do not work as well in a networked environment. You might try moving the watch folders to a local drive on the Win 7 machine and see if that makes any difference. If it does, there's your solution.

Adobe Media Encoder CS5 crashes at a certain point while rendering

Adobe Media Encoder CS5 crashes at a certain point while rendering, I have also tried to render directly from Premiere Pro but this only makes PremPro crash instead.
The clip I am trying to render right now is 20 mins long, 1600x900 and is a .avi file. The output settings are H.264/HDTV 720p 29.97fps High Quality.
This all started happening after I re-installed windows.
Machine Specs:
Intel i5 3570k
8GB 1866MHz RAM
Intel HD 4000 graphics (yes I know I should get CUDA)
I made sure that CS5 was updated before posting this.

>1600x900 and is a .avi file
That size description makes me think this is a screen capture, not a camera file... if it is a screen capture, what codec/software did you use?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/

Adobe Media Encoder CS5.5 (5.5.1) update available

The Adobe Media Encoder CS5.5 (5.5.1) update is available. This update fixes a few major bugs.
After you've installed the update, let us know how it works for you.

Todd,
I am working on my home computer after (or before) business hours, so phone support won't work for me. I have sent crash reports with my email if they want to contact me for details.
MPEG Streamclip is working like a charm (same files, same codec), so I know it's not the files or the codec (I am using Avid's DNxHD).
I have actually managed to crash AME with a single enqueued file (that is enqueing that single file crashed AME). The file plays fine and as I said, Streamclip has no problem with it...
iMac 21.5" i7 (12,1) 12GB RAM, MacOS Lion 10.7.1

Premiere Pro and Adobe Media Encoder running slow

Hello everyone,
I'm having trouble with CS4, which is running significantly slower than CS3 did on a older machine. The CS4 suite is installed on a Dell Precision M6400:
Windows Vista 64-Bit
Intel Core 2 Duo CPU T9400 @ 2.53 GHz
8 GB RAM
NVIDIA Quadro FX 2700M Graphics with 512MB dedicated memory
The OS is running on a 57.5 GB HD (C:) and the Adobe suite is installed on a 298 GB Solid State HD (D:), except for Adobe Media Encoder, which is installed on the C: drive.
My project has 4 15-16 minute sequences. The sequences are in DV NTSC, 29.97 fps, My scratch disks are set to a folder on the C: drive. Media Cache Files and the Media Cache Database points to a folder on the D: drive.
These are some of the problems I'm having:
- Premiere Pro CS4 generates peak files every time I open a project
- It then takes 3-5 minutes to render before I can preview a 16-minute sequence
- Adobe Media Encoder takes 5 hours to render a 16-minute sequence (as flv) that has been previously rendered
- AME takes 1 hour to render every 15 minute sequence that has never been rendered before
Are my settings affecting their performance? Is there any way to improve it? Thanks.
(Premiere Pro is the only app that is slow)

The data rate for replay is one thing, the data rate from disk to memory then from memory to CPU and back the other way are different matters and ought not to be confused. It is well-established that for a computer to edit AVCHD you need top end components, and note that I said there were three tasks to distinquish with increasing hardware requirements, namely merely replaying the video, specifying edits in the editor and then the rendering. It is commonly accepted by all the industry vendors that to do remotely commercial AVCHD rendering you need a minimum Quadcore CPU then that eats data fast, in order to not let it go to waste you need a fast motherboard bus fast memory and in order for none of those to go to waste you need the fastest disk set-up you can manage. I in fact have a 4-disk RAID0 volume using SATA (I think the disk model is SATAII but I have to await return from the repair center before I can confirm). For this RAID0 volume I have run speed test software from BlackMagic because I have one of their HDTV capture cards. It recorded that this volume which remember is doing parallelised IO is just fast enough to receive a encoded HDTV stream from the BlackMagic card but too slow to receive an uncompressed HDTV stream, indeed when I tried both I found the volume did keep up with compressed but fell behind with uncompressed. Remember that with a RAID0 volume of 4 SATAII disks a given file gets spread over the four disks and hence IO is spread over those 4 3G/s data lanes. Also remember with these disks 3G/s is just a burst speed, for AVCHD we are interested in sustained serial IO which is much less.
Before my machine broke down, I found that it took 5 hours to render 33 minutes of HDTV albeit as it went along it transcoded from AVCHD to a Microsoft HD format for Vista-only. Another interesting thing is that I found that the longer this render ran the slower it became, the estimated time started at 3 hours but the actual was five and the last one third took maybe 3 hours. Because the machine broke after that run I couldn't figure the bottleneck. For my machine bear in mind that at the repair shop we found that the Quadcore had only half the necessary electrical power plugged in, the monitor software showed however that it constantly ran around 90% of whatever capacity that reduced power supply permitted. Now then we can puzzle over why it got slower and slower and yet CPU consumption remained consistent and near to full capacity, memory was not the bottleneck because that was constant at 6.4G. But you can say that this was maybe performing like a Dualcore and was hitting some sort of wall, if you had a 1 hour render with that rate of degeneration of performance factored in what would happen to the render time, and for 3 hours you could be running indefinitely. I hope when the machine comes back the correct power supply will make it behave like a Quadcore should for this type of application. Anyway I have two theories for the degradation. First is just that PrProCS4 was getting its knickers in a twist and thereby just doing more computation per minute of video to be rendered as time went by, maybe internal resource management related to OO-type programming maybe, or related to disk IO falling behind, both these theories have problems, for the latter the CPU usage should then have dropped also.
Anyways, you need really a Quadcore system and blazing fast disk to work fully with AVCHD commercially, we found an external SATAII disk so if I were you I would just go get one and move on with your life.
Message du 03/06/09 16:08
De : "Jim Simon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro and Adobe Media Encoder running slow
For AVCHD you MUST have FAST disks.
AVCHD actually has a lower data date than DV. You need lots of CPU muscle, but disk speed is really not a factor specific to AVCHD. Anything that works for DV will work just as well for AVCHD (and HDV as well).
>

How to open Adobe Media Encoder CS5 in Windows

Please excuse my ignorance but how do you open Adobe Media Encoder? I've searched everywhere and cannot find a solution. In Adobe help,it says it's in the start menu under all programs but all I have been able to find is a folder with a bunch of dll files. If I try to export a clip from Premiere Pro, It doesn't open, no error message or anything, simply nothing happens. I found an update but that still didn't do anything, still no luck in finding it. Thanks in advance for any feedback.

On my computer folder structure is...
Program Files... Adobe... Adobe Media Encoder CS5
Includes (along with a lot of dll files)
Adobe Media Encorer.exe dated 8/6/2010 size 1,848 kb

After Effects and Adobe Media Encoder CS5 Both Hang on Start-Up

Similar Messages

Maybe you are looking for