After Effects CC 12.2.1.5 Does not snap out edge of comp
When I upgraded to 12.2 I found that your new "Snapping" feature does not snap to the outside walls of the comp.
Steps:
Create comp A
Create comp B
Drop comp B into comp A
Scale down comp B layer to 1/3 of the size
Turn on snapping and try to snap comp B layer to wall of comp A
I can't get it to work.
Mac Pro. Mavricks
Please submit a detailed bug report here, and mention that you're willing to send us the assets that show the problem:
http://adobe.ly/ReportBug
Someone will respond. Let me know if you haven't gotten a response by the end of next week.
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Adobe After Effects CC 2014 Multi-machine rendering does not create RCF after Collect-File
This was working in the previous release. After going through all of the steps to perform a multi-machine render, not only does it say it is limiting it to 5 machines instead of the usual 99 (and I have over 100 cores on the render farm) but "Collect Files" (File/Dependencies/Collect Files) does not create the Render Control File (RCF) that kicks off the process on the other machines, like it did before and is supposed to do.
This release was supposed to fix the 32 core limitation on render nodes (my server has 48), but now does nothing at all.
Anyway, I assume there is a check box somewhere that says "do something" that hasn't been checked and another that says "Maybe my machine has more than 5 cores", and I would appreciate being steered in the direction of these new mis-features.
Just as background, the 48 core server does show the little TV screen that monitors the watch folder, and I know for a fact that process looks for the "RCF" file. Looking at the directory specified for "collect files", I can see that no RCF file is created, only 1 file, a report.txt file which contains this information is produced:
Report created:
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Project name: highup.aep
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Source files collected: All
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Rendering plug-ins:
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Effect: Detail-preserving UpscaleThe dialog box has been slightly refactored. You must click "Allow watch folder rendering" and then all is good. Hope this helps anyone else. Thanks to Rafil at customer support chat for this.
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BINGO !!!!
Thanks so much Woodsroad. I had the exact same problem with my Dell Windows 7 64 bit with AMD Radeon 6700 Video card.
All the video tests passed with flying colors.
The sniffer rename trick fixed the problem.
Thank goodness for the internet! -
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Dear All,
Both After Effects & Adobe Media Encode CC giving are not letting me export movies.
Some times they will, but after one file both programs give me the following error messages.
After effects:
“[file path and name].mov. An output module failed. The file may be damaged or corrupted. (-1610153464)"
AME:
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I've went through the forum and found threads & pages discussing the problem.
E.g.
http://blogs.adobe.com/aftereffects/2013/08/solutions-for-problems-with-quicktime-files-in -after-effects-cc-12-0-because-of-conflict-with-dvcprohdvideoout-quicktime-component.html
http://forums.adobe.com/thread/1252092
After following all the tips and suggestions (from deinstalling quicktime components & audio components to completely reinstalling CC) I'm still experiencing the problems.
Which leaves me in a bit of a squeeze. I need to export over 144 movies in the coming 2 days and the only way to do this is to quit and open media encoder (or AE) after each single export.
Not really an option.
Both problems have the process Adobe QT sever in common, I took this from the console:
9/26/13 1:02:44.517 PM com.apple.launchd.peruser.501[171]: ([0x0-0x42042].com.adobe.Adobe QT32 Server.application[331]) Job appears to have crashed: Segmentation fault: 11
9/26/13 1:02:44.672 PM ReportCrash[354]: Saved crash report for Adobe QT32 Server[331] version 7.0.1 (7.0.1.0) to /Users/martijn/Library/Logs/DiagnosticReports/Adobe QT32 Server_2013-09-26-130244_martijns-MacBook-Pro-2.crash
System information:
Retina MacBook Pro (Mid 2012) (16gb ram)
Mac OS X 10.8.5 (12F37)
Running Adobe CC (for teams), all apps are up-to-date.
I don't no why Adobe puts out such a buggy piece of software (I know it has to with Apple's poor 32bit quicktime implimentation, but hey, this was known information no?).
Upgrading to CC has given our office nothing but problems.
Hope someone can help to find a work around until Adobe realeases a proper update and solves this problem once and for all.
All help is much appreciated.
Kind regards,
MartijnHello Tim,
Thanks for the really quick response!
Regarding the crash log: it doesn't reference com.apple.audio.CoreAudio (though it did before, so I followed all the steps in your blog post before I posted to this forum).
I've uploaded the crashlog to:
http://martijnlambada.com/TMP/AdobeQT32servercrash.zip
If you want to inspect it. It mentions the DXV codec (which I also uninstalled), but the crash keeps occuring. Also I need to export to DXV since it's the only codec the d3 media
server accepts (http://d3technologies.com).
I followed all the steps in the troubleshooting steps.
Codecs used: I've tried everything from animation to Apple ProRes (including: h264/motion jpeg/uncompressed). With all codecs the Adobe QT32 server keeps crashing (though I can't always reproduce).
Export destination: Internal SSD (same as where the OS is installed on) + External raid (via firewire & thunderbolt) + external HD via usb 3.0 (tried everything).
When does the problem start: Really hard to specify, sometimes a day without crashes, sometimes every export for days on end. Sometime after restarting (tried logging out, restarting, switching off and on the computer). With other programs running and with out. Now checking every process active when exporting, and comparing log files.
Can you export to other formats: See question 1, sometimes I can, sometimes not.
When you launch AE and/or AME, is QT32 Server running? At what point does it stop running? Still runing when I open the program. It crashes when exporting (ofter after finishing the first export).
What component files are in your Library/QuickTime folder?: Currently the folowing:
AppleAVCIntraCodec
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
DesktopVideoOut.component
DVCPROHDCodec.component
DVCPROHDMuxer.component
DVCPROHDVideoDigitizer.component
DVCPROHDVideoOutput.component
DVCPROHDVideoOutputClock.component
FCP Uncompressed 422.component
iChatTheaterPreview.component
IMXCodec.component
LiveType.component
Hope this helps.
Cheers,
Martijn -
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
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Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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After mistakenly clicking a link, my safari does not open automatically and unexpected webs open up.
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That's a bit vague, but you may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
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/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
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In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked.
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Go ▹ Go to Folder...
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Hello Nadersalah,
It seems you're experiencing multiple issue with your iPhone. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
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Are you using any MS Office third party Add-ins? Test: Remove third party Add-ins other than PDFMaker. Test to see if the MS Office apps run afterward.
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