After Effects CC 12.2.1.5 "mixing" frames when rendering

So this is the most extreme bug I've ever seen because it makes AE CC absolutely unreliable:
I am rendering an Apple prores File as usual. Just converting to 16 bit an rendering to Apple prores 444.
Just somewhere in the middle of the clip there is a frame that doesn't belong there. It comes from two or three seconds before
which means it is duplicated and placed in between other frames. This looks like a very bad mistake!
Of course everything is fine in the original clip I am rendering from!
So I need to check every rendering because of this and if there is a mistake I had to re-render again and again and again.
I have been working with AE for years now and never had something similar until the last version of AE CC.
AE CC 12.2.1.5
Mac Pro
12-core
32 GB RAM
OSX Lion 10.7.5
Sonnet Raid DX800

Please submit a detailed bug report here, and mention that you're willing to send us the assets that show the problem:
http://adobe.ly/ReportBug
Someone will respond. Let me know if you haven't gotten a response by the end of next week.

Similar Messages

After Effects CC 2014 only using 30% of CPU when rendering

I've scoured the internet for details but there's surprisingly little help when it comes to After Effects and performance.
Basically, I built a new workstation awhile ago with the hopes of really speeding up my video editing as I was starting to do a lot more. Here are the specs:
Core i7-4930k
32 GB RAM @ 1600MHz
Stock GeForce 780
Samsung 840 EVO 500GB OS drive
Crucial 240 GB SSD for Scratch Disk
3TB WD Red for Mass Storage
Windows 8.1
I must say that I've been quite disappointed so far with the setup when it comes to the CPU, especially After Effects. I would think the 6 core would greatly outperform my old 4 core, but I've found hardly any performance improvements, and in fact have seen it perform worse in a number of situations. And I think the issue is that somehow, After Effects is not fully using the CPU. Whenever rendering or previewing, all 6 physical cores as well as the 6 logical cores hover around 30% usage. Never any more. And yet, the comp it's rendering could be chugging away at maybe 2-3 frames per second, and it could clearly go faster with more CPU usage. Heat isn't throttling anything as all the cores are still at a very cool 48-50 C, and this is just pretty basic air cooling. It's definitely not being pushed that much.
I don't think it's the CPU itself as Maya gladly takes up as much CPU as possible and my render times on that have improved dramatically. After Effects however (and Premiere when not using GPU effects) can be quite slow. It's especially frustrating when other older, clearly slower computers end up rendering my comps faster.
Is there any info at all out there as to why this is? Any advice on troubleshooting? I've tried many things and can't think of anything short of maybe it being an OS issue and having to reformat (which would be quite a pain).
Any and all help would be greatly appreciated.

Martin, I don't know if there's anything Todd or I can say to change your opinions. We try to represent how After Effects works, and why the After Effects team chose to make it work that way, in a way that all users can understand so you can get back to creative work as fast as possible.
What tends to rub us the wrong way are your assertions and accusations about that. For example:
If you guys spent less time listening to the voices you want to hear, and more time on the 'yes some time difficult to hear' but nether the less valid concerns of experienced users, you would have addressed this fundermental flaw years ago.
We gave constructive feedback whilst part of that program and none of it was ever addressed. There seemed to be a weird attitude to any criticism which didn't fit the given narrative.
I'm sure you probably see it differently and it is great to hear it is being addressed.
That last statement is quite true, your perspective is your own. From our perspective, your statements do not reflect how the After Effects team interacts with After Effects users, either the users in our prerelease program or users who are not a part of that program. Fact is that we spend a lot of time talking with users: in forums, at user groups, on the phone, via email, and by visiting work sites. We take notes and discuss as a group what we learned, and use that feedback to guide the future development of After Effects. It's not all sunshine and roses, we hear plenty of negative things about After Effects. This is important as it helps us understand how to make After Effects better. At the same time, we're also cognizant that we have many different types of users with different needs and workflows, and we can't make all users happy all of the time.
What I think is not visible to you, or to most After Effects users, is how we prioritize the development of After Effects. There are many factors that go into that, starting with input from users but also including (in no particular order) fixing bugs and general improvements, industry trends, changes in hardware and software environments, maintaining a large and complex codebase (some of which is shared with other Adobe applications), maintaining interoperability with other applications (both Adobe and non-Adobe), and ultimately delivering a product that people want to use. To see how all that comes together is harder to communicate; really, you would need to sit down with us and watch us work.
The more relevant point here, Martin, is that you appear to disagree with how much priority we've given to performance improvements in After Effects. You indicate that you would prefer that we had started on this work a long time ago.
All work we do in After Effects comes at the cost of work we don't do. I'm confident that you're like me in that you have a long list of enhancements, beyond performance, that you'd like to see in After Effects. But the After Effects team is relatively small for such a complex application, and the scope of the performance-related improvements we are currently making is huge, a massive re-wiring of the application. Doing this work in a reasonable amount of time, with the number of people that we have, with as few moving parts as possible, is tricky. In that context I hope you can see that it has not been easy for us to justify putting the entire team on this effort and doing no other work, no creative features, no workflow improvements, no fixing of long-standing bugs and gotchas, etc. What is important is that this work is now in progress.
On that note, I need to temper any expectations that you may be building based on this conversation. We're laying the groundwork for the future of After Effects, and the first iteration of performance improvements that you see next year might not meet your expectations if we hype it up too much. We plan to share specific detail when we get closer to a public release, but suffice that what we are doing now is absolutely necessary for even better things to come later.
We understand your frustrations, that you'd like After Effects to be faster. We're working on it, and we appreciate your patience. We also appreciate constructive comments and questions.

Adobe After Effects CS6 takes FOREVER to lock existing frames before rendering

My After Effects CS6 locks up for 3 minutes "Locking Existing Frames" before it even begins to start rendering, every time I need to preview anything - even at the lowest possible quality.
The render goes perfectly normal - it is not the rendering that is the problem - it is the "Locking Existing Frames" process BEFORE rendering that freezes up my computer for 3 minutes, and ruining my life.
I am using Adobe After Effects CS6 on a Mac Book Pro with a 2.9 GHz Core i7 processor (2 cores) and 8 GB of RAM.
Please help me understand what is happening when it is "Locking Existing Frames," and what some solutions could be to reduce the amount of time it takes to do this.
ALSO: I have scoured the Web for hours looking for the answer to this problem, and to this point it has never been solved. If you can solve this issue, Adobe should give you a promotion and $1 million.

Hi Rick and Greg,
Thanks for the quick responses. Below are all the details to all your questions. Also - just to emphasize again - my rendering goes super awesomely fast. It is not the rendering. It is the "Locking Existing Frames" process before the rendering that is ruining my life.
FREE MEMORY:
This is brand new Mac Book Pro with hardly anything stored on it.
The 8 GB of RAM is split into 2 memory slots, each with 4GB of RAM
3RD-PARTY CODECS:
I am not aware of any third-party codecs in this system. I imported some fonts (ITC Franklin Gothic) and some video files (see below), but I am not aware of any third-party codec installed on this system.
DISC CACHE:
My Disc Cache is enabled
My maximum disc cache size is 69 GB
I do not have a seperate "fast hard drive" or "SSD" seperate from my main hard drive, where I store my footage.
MPEG SOURCE FILES:
If by source files, you're asking about the video files I imported:
2 MP4s (5 sec. each)
3 QuickTime .mov (3 sec. each)
1 Audio-only FLV. (2 minute background music throughout video; used to be a Premiere working file)
MULTIPROCESSING
Turned off, but still locks up forever before rendering.
ADDITIONAL FUN FACTS:
Here are some additional observations that might help:
It doesn't just take a long time to start rendering; it freezes my entire computer for the duration of the "Locking Existing Frames" process - putting my entire life on hold for 3 minutes, every time I need to preview a minor detail... It's a nightmare.
The video is 1 min. 45 sec. long so far, and has 15 sec. to go.
The video is comprised of 99 percent motion graphics, and 1 percent actual footage (Occupy Wall Street hates my footage)
The complexity in this video is that there are a lot of compositions inside of compositions inside of compositions, but even when I go to the very beginning of the first comp - where the only animation is a line being drawn with the "Stroke" effect - it still takes 3 minutes to "Lock Existing Frames."
Again... The rendering goes super fast after the "Locking Existing Frames" process. The problem is NOT with the rendering. The problem is the "Locking Existing Frames" process BEFORE the rendering starts.
This is my job and I can't do efficiently until I solve this problem, so I will be very responsive until we can identify the issue.
Thanks again for all your helpful responses!

After Effects: Why does my background revert to black when I export?

For a recent project, I chose a deep red background, but when I exported it, it was black!
Thanks for any help.

yancowles wrote:
Except that if you render directly out of AE, it does use the background colour of the comp.
The difference is that AME renders After Effects comps via the Dynamic Link protocol, which always assumes that an alpha channel is present (background is transparent) when it renders the After Effects comp. (This does not necessarily reflect whether or not the exported file has an alpha channel. You choose that in the export settings.)
As Todd says:
1) Best practice in After Effects is to use a colored solid layer if you want a colored background; it provides more control when compositing layers.
2) Please file a feature request if you'd like to see AME behave differently.

After Effects RAM Preview not showing first 50 frames or so - Mac OS

So I'm on a 2012 iMac, and when i RAM preview, it plays audio but video does not show until about 50 or 60 frames in, its like a glitch or lag thats started recently, so it makes ram previewing from a certain time a real pain as i then miss the exact part i want and it c matches up with video a second or two later, i can't find any solutions, please help!!

As Andrew says, Adobe and Apple are working on figuring this bug out. See the known issues section of this page: After Effects good to go with Mac OSX v10.10 (Yosemite)
If you let the RAM preview loop at the end of its playback and play through again, it should be smooth and issue-free.

After Effects CS6 render problem with exactly one frame or exactly at one point in the timeline.

I've recently tried to render a project in After Effects CS6 but everytime I render the render fails at exaclty one frame or a time in the timeline, in this frame or point in timeline I have a composition with the following effects: Twixtor Pro and inside that composition I have the video with the following effects: Motion Tiles and Wave Warp. I rendered the project in H.264 format with a 8 bitrate. I tried to fix this even by trying to render the project as a TIFF Sequenece but the render keeps failing and the final output is only the part of the video until that exact frame. I have caps lock on to try to speed up my render. Any help would be appreaciated and let me know if you need more information and i'll try to give you more.

Set your work area to about 5 frames before the fail and 5 frames after and see if you get a fail.
If you get a fail then start turning off a layer at a time until you find the culprit. Let us know what's going on there.
A screenshot of the timeline with all properties revealed may also give us some ideas.

After Effects CC Crashing Itself and Computer During Previews and Rendering

After several attempts to render a video in After Effects CC (have also tried on CS6) and it crashing either itself or my entire computer, I have uninstalled and reinstalled all of my Adobe applications deleting the preferences while I was at it. After reinstall, I am still coming across the same problem. Quicktime is installed as well. The problem occurs at different times when I'm scrubbing a video, RAM previewing, and rendering. I have tried rendering with "Render Multiple Frames Simultaneously" on and off. It has worked on Draft Settings for rendering before, but now that isn't even working. The information for my system and other needed info is below:
After Effects CC 12.2.1.5 & (latest update, I believe)
Source Footage: H264 - MPEG-4 AVC
Classic 3D
Windows 8.1 Pro 64-Bit
CPU: Intel Core i7-3770K @ 3.50 GHz
GPU: NVIDIA GeForce GTX 650 Ti (Driver Version: 9.18.13.3523)
RAM: 16.0 GB
Disk Drives (2): 120 GB Kingston HyperX 3K SSD, 1TB Seagate Barracuda ST1000DM003-9YN16
Cache Settings:
Memory and Multiprocessing Preferences: (I have tried numerous setups)
Render Settings:
Output Module Settings:

Well everything worked on my other computer, though slower. Since it seems to be the hardware causing the issues, could someone point me in the right direction as to which component is causing it? My log file is at the link below:
https://drive.google.com/file/d/0B5kV4zr48LGDblAxZzFhRzMySzg/edit?usp=sharing
Thanks for the quick responses and help!

After effects composition - right side cut off - last frame in premiere

I have a ppro project - creative suite monthly cs6 - osx 10.9.5 mavericks (latest before yosemite upgrade)
at the end of the project - I have an after effects composition. It is fine until the last frame - where the far right 1/8 or so is being cut off of the slide. (see image below). The frame before the end? perfect. The final frame - cut off.
If I extend the ae composition one frame longer - the same issue happens (the second to the last frame is perfect, the last frame is cut off). same with making it 1 frame shorter.
I have never seen anything like it.
when I check my effects controls - I have nothing active (no opacity, no "crop" etc.) - my height/width are all exactly the same in both frames.
Any ideas?

Hi Teloscientist,
That's the End of Sequence Indicator. Expected behavior. It doesn't show on your exports, so don't worry. In Premiere Pro 2014.1, you can disable it.
Thanks,
Kevin

After effects cs5 error- Need 2 or more frames to playback

Hello guys ,
I have tried every solution available on internet but no of them worked .
I updated my after effects- re installed it - turned off firewall settings , etc ....but nothing helped.
Then i did a new window and installed after effects CS5 again , it worked well for 3- 4 days and now again the same problem.
I am really fed up . Please help.
In memory and multiprocessing - details , its showing Max memory allowed -0.40
How can i increase it ?
Thanks in advance

Here's my system configuration -
Processor -Intel core i5- 2310
Ram -10 GB
System - 64 bit
I am using Adobe Master Collection CS5.
Multiprocessing is turned off and i have tried purge all memory too.
I really don't know how these memory settings get changed. After installing new window and after effetcs It worked well and settings were different too like- Ram reserved for other applications was - 3GB

Gaussian Blur effect causing black frames when rendered.

I am only using one effect in my video, its the gaussian blur, and in the previewer it shows the effect being applied, however it shows random black frames in the previewer, I thought this was just a random previewer issue.
I then rendered the video but when the blur effect is being applied it is showing random black frames in the video.

Talked to customer support and found out that it was a duplicate Gaussian Blur effect on the same frame causing it to have some issues sigh*
But thank you for the info about the media cache, I did not know about that.

Mixed frame rate / rendering problem

Hi
A strange problem. A lot of the clips on my timeline were screen-captured and are non-standard frame rates. All mixed together, they play back fine within Final Cut, but when I export, much of the output is using footage from other places in the clips. So I can't export my project
I've tried exporting with 're-compress all frames', thinking that might do it, but no luck. Any ideas?

Hi
Thanks for your response.
The videos aren't corrupted, but they are all different framerates. I used Screenium. I think it captures whatever it can manage depending on the hardware of the machine capturing, so the framerate ends up variable. It's in pro-res. I didn't change the framerates to a standard 25 / 30 fps because I figured Final Cut Pro would be able to deal with it - but I think I may have tripped it up! I may have to capture the edit, then convert to a definite 25fps throughout, but if you have any other solutions I'd love to hear. Many thanks

Is After Effects CS5.5 PowerPC-only? (Installation Problem)

I just installed Adobe Creative Suite 5.5 Production Premium on a new (2012) Mac Mini (Intel Core i7 processor) running OS X Mountain Lion 10.8.2. Most of the apps installed correctly, but After Effects CS5.5 gives me the following error when I try to launch:
You can't open the application "Adobe After Effects CS5.5" because PowerPC applications are no longer supported.
I tried uninstalling and re-installing the app (along with Flash Catalyst, which also fails), but the error remains. What's the deal here? Is it an installation problem, or is After Effects CS5.5 truly incompatible with my new hardware/OS? Any suggestions appreciated.

Okay, answered my own question. I was installing on a Mac Mini, which doesn't have an optical drive, so I was using a remote optical drive to install across my network. Turns out that confused the installer. I ended up copying the install DVD onto a flash drive and installing from that. Problem went away.

Adobe After Effects CS3 horrible export quality

I made an intro for my Youtube channel using Adobe After Effects CS3, in the preview and whilst I was rendering the video quality was remarkable, no flaw in it. But after it rendered and I exported it as a .flv file the quality was horrible and grainy. Since I'm starting a serious channel my videos have to be high quality, including the intro. Is there any way to make it better quality, perhaps a free program that converts it into a better quality extension, or anything. I appreciate any feedback since I really need this intro in high quality.
Here's the video link as you can see it's grainy as hell, even when put at 720p(HD):
As I mentioned before in the preview and whilst rendering the quality was one of the best I've ever seen, no grain or anything, it was flawless, but when I exported, the quality turned to s***. Please help.

Well, straight to the point: Read YouTube's requirements! FLV? They don't even recomemnd it themselves and in the last 3 years nobody serious has used it. There are enough free H.264 encoders based on ffmpeg. Download one and render an uncompressed movie from AE to be used for final output.
Mylenium

Error Message when i install After Effects

Hey Guys , Please help me
I want try the 30 days Trial Test version from After effects i install it in Creative Cloud and when it extract then i become a Error message ..
i click on it then it comes a table like this :
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.1 {9D2A060F-AC6B-11E0-8C00-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1603
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x64). Please try installing it by double clicking on the executable at "E:\Adobe After Effects CS6\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com
I got the same Probs on C++ 2008 but i have reinstall it so i got no problems there but on C++ 2010 i cant reinstall it when i try it he say me that i dont have more C++ 2010 on my Computer and i must install a new version so i install it but when i install a new version he say me "error during installation" :on your computer, there is a new version...
Wtf?
when i open my System Panel > programs and functions THERE is no Microsoft Visual C++ 2010 NOTHING from this i just have 2005 2007 and 2008 and there works !
But i dont have any Visual 2010 Version on my Computer i cant install it or reinstall it i cant do nothing with the Version 2010 so i have the problem too install After Effects :/
Please help me guys and sry for my english im from germany but i tryd it anyway to write my problem here and please dont answer so complicated
Thanks

See the following help document:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

After Effect errors with GeForce GTX 860M !!

Hello everybody,
I have tried the trial version of After Effect on my brand new laptop MSI GE70-2PE048FR with Nvidia GeForce GTX 860M CUDA v6 - Mobile QuadCore Intel Core i7-4700HQ, 3300 MHz (33 x 100) and Im getting errors while trying to render a test composition using the GPU... First the GPU was not recognized so I modified a file in After Effect diretory and then it get recognized. Even before that, I tried to force the use of the GPU (with checking the special checkbox to force it in the GPU INFO PANEL of After Effect CC) and it was getting the sames errors anyways !
I have been using and testing MSI factory NVidia drivers v332.35 that are not even available on NVidia web site and I have been teting with NVidia BETA drivers v337.50. Got same results.
My configuration :
Thanks for any advice.
I would like to know if after effect is planning to support this GPU ? When ? Or anyone have any clue resoving these errors ?
Champ
Valeur
Ordinateur
Type de système
PC ACPI avec processeur x64 (Mobile)
Système d'exploitation
Microsoft Windows 8.1
Service Pack du système
[ TRIAL VERSION ]
Internet Explorer
11.0.9600.16659
DirectX
DirectX 11.2
Nom du système
MSI-APACHE-PRO
Nom de l'utilisateur
Fabien
Domaine de connexion
[ TRIAL VERSION ]
Date / Heure
2014-04-11 / 19:30
Carte mère
Type de processeur
Mobile QuadCore Intel Core i7-4700HQ, 3300 MHz (33 x 100)
Nom de la carte mère
MSI MS-1759
Chipset de la carte mère
Intel Lynx Point HM87, Intel Haswell
Mémoire système
[ TRIAL VERSION ]
DIMM3: Kingston MSI16D3LS1KBG/8G
[ TRIAL VERSION ]
Type de Bios
AMI (02/21/2014)
Moniteur
Carte vidéo
Intel(R) HD Graphics 4600 (2080 Mo)
Carte vidéo
Intel(R) HD Graphics 4600 (2080 Mo)
Carte vidéo
Intel(R) HD Graphics 4600 (2080 Mo)
Accélérateur 3D
Intel HD Graphics 4600
Accélérateur 3D
nVIDIA GeForce GTX 860M
Moniteur
Chi Mei N173HGE-L11 [17.3" LCD]
Multimédia
Carte audio
Realtek ALC892 @ Intel Lynx Point PCH - High Definition Audio Controller [C-2]
Stockage
Contrôleur IDE
Intel(R) 8 Series Chipset Family SATA AHCI Controller
Contrôleur IDE
Realtek PCIE CardReader
Contrôleur de stockage
Contrôleur des espaces de stockage Microsoft
Disque dur
HGST HTS721010A9E630 (1000 Go, 7200 RPM, SATA-III)
Disque dur
SanDisk SD6SF1M128G (119 Go)
Lecteur optique
HL-DT-ST DVDRAM GTA0N
État des disques durs SMART
OK
Partitions
C: (NTFS)
SSD 128Go
D: (NTFS)
914.0 Go (803.7 Go libre)
Z: (NTFS)
989 Mo (601 Mo libre)
Taille totale
[ TRIAL VERSION ]
Entrée
Clavier
Périphérique clavier PIH
Clavier
SteelSeries PS2 Device
Souris
ELAN PS/2 Port Smart-Pad
Souris
Logitech HID-compliant Cordless Mouse
Souris
Souris HID
Réseau
Adresse IP principale
[ TRIAL VERSION ]
Adresse MAC principale
Carte réseau
Bluetooth Device (Personal Area Network)
Carte réseau
Intel(R) Dual Band Wireless-AC 3160 (192. [ TRIAL VERSION ])
Carte réseau
Killer e2200 Gigabit Ethernet Controller (NDIS 6.30)
Carte réseau
Microsoft Wi-Fi Direct Virtual Adapter
Périphériques
Imprimante
Brother HL-2250DN series Printer
Imprimante
Brother HL-2250DN series
Imprimante
Fax
Imprimante
Microsoft XPS Document Writer
Contrôleur USB2
Intel Lynx Point PCH - USB 2.0 EHCI Host Controller 1 [C-2]
Contrôleur USB2
Intel Lynx Point PCH - USB 2.0 EHCI Host Controller 2 [C-2]
Contrôleur USB3
Intel Lynx Point PCH - USB 3.0 xHCI Host Controller [C-2]
Périphérique USB
Carte Intel(R) Wireless Bluetooth(R) 4.0 + HS
Périphérique USB
Generic USB Hub
Périphérique USB
Generic USB Hub
Périphérique USB
HD-6000 - Microsoft LifeCam.
Périphérique USB
Microsoft LifeCam HD-6000
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique d’entrée USB
Périphérique USB
Périphérique USB composite
Périphérique USB
Périphérique USB composite
Périphérique USB
Périphérique USB composite
Batterie
Adaptateur secteur Microsoft
Batterie
Batterie à méthode de contrôle compatible ACPI Microsoft
DMI
Distributeur du Bios
American Megatrends Inc.
Version du Bios
E1759IMS.512
Fabricant du système
Micro-Star International Co., Ltd.
Nom du système
GE70 2PE
Version du système
REV:1.0
N° de série du système
[ TRIAL VERSION ]
UUID du système
[ TRIAL VERSION ]
Fabricant de la carte mère
Micro-Star International Co., Ltd.
Nom de la carte mère
MS-1759
Version de la carte mère
REV:0.B
N° de série de la carte mère
[ TRIAL VERSION ]
Fabricant du châssis
Micro-Star International Co., Ltd.
Version du châssis
N/A
N° de série du châssis
[ TRIAL VERSION ]
Identifiant du châssis
[ TRIAL VERSION ]
Type du châssis
Notebook

Guys, I have exectly the same problem. Please Mr Adoby let us know what is the solution to this problem!!!!

After Effects CC 12.2.1.5 "mixing" frames when rendering

Similar Messages

Maybe you are looking for