After Effects CC (12.2) and CS6 (11.0.4) updates are available

After Effects CC (12.2) and CS6 (11.0.4) updates are available:
http://adobe.ly/AE_Dec_2013_updates
There are lots of bug fixes and new and changed features in the After Effects CC (12.2) update, and a couple of targeted bug fixes in the After Effects CS6 (11.0.4) update.

I have answered my own question. And as embarrassing as it is. I'll leave it up in case someone else is looking for the same answer.
Windows 7 Home Premium only supports up to 16 GB of RAM. I had to buy the Professional version in order to access all 32 GB of the installed RAM.
It's a pretty silly mistake to make, but there you have it.

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Updated document about QuickTime errors with After Effects (re: H.264 and hyperthreading)

I just updated "troubleshooting QuickTime errors with After Effects CS5, CS5.5, and CS6" with information about hyperthreading and Apple's H.264 encoder.
The gist is that Apple's H.264 exporter component for QuickTime fails when the computer has a large number of CPUs.

No, this applies to any QuickTime H.264 export. You can export H.264 in a QuickTime .mov wrapper out of AME, too, and it will have this problem.
The various H.264 encoding presets (for YouTube, Blu-ray, Vimeo, iPad, etc.) don't use the H.264 QuickTime component, so this isn't relevant to them.
This problem is just relevant to choosing Apple's H.264 as the video codec when choosing QuickTime as a format. This applies to all software that uses QuickTime, by the way, not just Adobe software.

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tri

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.

make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Are the versions of After Effects CC for PC and MAC different?

I'm working as Team Administrator and we're trying to share After Effects collects...I found that our PC bretheren are working with AE Ver 12 and our MAC folks are on 11.0.2.11. Is that correct? I don't see any potential updates!

See this:
Can't open After Effects after upgrading to Yosemite

I licensed the on-year membership for After Effect, everything all right, logged in, download content (after effect) with desktop apps, and open it, than Trail period is stop, and i need to write the serial number?! What can i do?

I licensed the on-year membership for After Effect, everything all right, logged in, download content (after effect) with desktop apps, and open it, than Trail period is stop, and i need to write the serial number?! What can i do?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
or
Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.

Have iphoto 9.0 working on a mac osx 10.7.4 yesterday ilife with idvd was downloaded into my mac,i can't open my iPhoto now its telling me to update app, but when i do it says no new updates are available at this time,and iPhoto update mesg pops up again.

Hi,
I scoured the web looking everywhere for a solution to this.
Exit Code 15
OSX 8.5 with Work@Home DVD media for CS6
I followed instructions to run 3rd party cleaner software
I tried the adobe removal tool
removing all copies of adobe software manually
installing from a new account, safe mode, plist everything suggested that i found did not work.
A colleague suggested that removing the below folder would allow the installation:
/Library/Application Supports/Adobe
They turned out to be correct, so i am passing this on, because this took far too many hours of my time.
Cheers,
Smokey

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

HT4759 My mac mini is not updating its software to OSX Lion v10.7.5. I would like to use iCloud on my desktop along with my iphone and ipad but the auto updates are only upto 10.6.8.

My mac mini is not updating its software to OSX Lion v10.7.5, which I need for iCloud. I would like to use iCloud on my desktop along with my iphone and ipad but the auto updates are only upto 10.6.8.

You need to get the newer version from the Mac App Store.
(70404)

I am new to apple products and have just received notice that 2 updates are available. one for garageband and the other for iPhoto. it is my understanding that updates are free. why is credit card info requested for these two updates? help appreciated

i am new to apple products and have just received notice that 2 updates are available. one for garageband and the other for iPhoto. it is my understanding that updates are free. why is credit card info requested for these two updates? help is appreciated. thanks, lloyd.

Have you gone through the process of accepting the iLife apps into your iTunes/Mac App Store account before updating the apps?

Dynamic Linking between Premiere pro cs6 CC and After Effects is shaded grey and not working.

Hi, I currently have a CC membership with everything included in the package. I have already downloaded Premiere Pro CS6 and After Effects. However, I cannot figure out why , when I right click a video clip in Premiere, the dropdown menu has the 'replace with after effects' option within the list greyed out, apparently not an option for me. I've browsed several tutorials and all of them illustrate using dynamic linking with ease as a readily available option. Can anyone help with this please?

Thank You, Jim -
Unfortunately that specifically did not work.
Based on another comment sent to me, here is what did.
In PProCC
File > Adobe Dynamic Link > New After Effects Composition
In AECC
From that composition created from PPro, I imported the project (aep) initially created in AECC from another team member. Saved the file.
Back in PProCC
File > Adobe Dynamic Link > Import After Effects Composition
Magic.

After Effects CC Crashing Itself and Computer During Previews and Rendering

After several attempts to render a video in After Effects CC (have also tried on CS6) and it crashing either itself or my entire computer, I have uninstalled and reinstalled all of my Adobe applications deleting the preferences while I was at it. After reinstall, I am still coming across the same problem. Quicktime is installed as well. The problem occurs at different times when I'm scrubbing a video, RAM previewing, and rendering. I have tried rendering with "Render Multiple Frames Simultaneously" on and off. It has worked on Draft Settings for rendering before, but now that isn't even working. The information for my system and other needed info is below:
After Effects CC 12.2.1.5 & (latest update, I believe)
Source Footage: H264 - MPEG-4 AVC
Classic 3D
Windows 8.1 Pro 64-Bit
CPU: Intel Core i7-3770K @ 3.50 GHz
GPU: NVIDIA GeForce GTX 650 Ti (Driver Version: 9.18.13.3523)
RAM: 16.0 GB
Disk Drives (2): 120 GB Kingston HyperX 3K SSD, 1TB Seagate Barracuda ST1000DM003-9YN16
Cache Settings:
Memory and Multiprocessing Preferences: (I have tried numerous setups)
Render Settings:
Output Module Settings:

Well everything worked on my other computer, though slower. Since it seems to be the hardware causing the issues, could someone point me in the right direction as to which component is causing it? My log file is at the link below:
https://drive.google.com/file/d/0B5kV4zr48LGDblAxZzFhRzMySzg/edit?usp=sharing
Thanks for the quick responses and help!

I have after effects through creative cloud and I'm struggling to get the puppet tool. I have been told it's free.

In CS6 it's a free and installed plug in, but I can't seem to find it. Again I have after effects through cloud.

See After Effects Help:
After Effects Help | Animating with Puppet tools
Start here to learn After Effects:
http://adobe.ly/AE_basics

After effect cc project open with cs6.

i want open after effect cc project with cs6 version. could you help me?

See this:
opening After Effects projects from previous versions and saving back to previous versions

After Effects CS5 Ram, Codecs and Graphic card

hi im using AF CS5 with all latest updates. I have few questions
i have problem with codecs included in CS5. could please someone tell me why when i try to "render que" and i tried every possible codec included in AF cs5 the output is rubbish like hell. i been reading googling etc some on Adobe forums, some people say use 32bit instead 8bit, other say use this codec instead that one another say maybe maybe hmmm maybe .../.. let me think ahhh this codec isnt supported in AF cs5 yet it will be in next 2025 release.
could please someone tell me what codec should i use to make output look like standard video instead crappy sh**t?
ram preview work great no problems when i save on my desktop ram preview, it use auto AVI WRAW (1gb/min) and the video look great im satisfied.
when i checked add to render que codecs under avi, wraw isnt included so i cant use it but why the hell ram preview use this codec?
when i use quick time mpeg avi etc codecs included in cs5 the output look like i dont even know how to describe it look very bad. i tried also encode the shi**y output trough media encoder tried h264 etc tried to use other third party software to correct AF bad output and nothing helped and im tired.!!!!!
how can Adobe sale something crapp that doesnt work ?!!!
where is WRAW ?
what codec should i use to make my 2 min clip look good ?
another thing i got with AF thing called media encoder could please someone tell me why the hell i cant encode AVI movie in it ??? and then make out of it FLV or MPEG etc ?
the result after making out of avi flv or mpeag etc is that the sound disappear probably everyone in Adobe know it. could you please sort it out ?!!!!
why when i use free encoding software such as mediacoder etc no problem with AVI decoding encoding etc?
Another Question i have 4x ATI HD4850 installed so i would like to use it right ?? why? cuz everyone on earth know that normally graphic cards are designed for graphics.. not when you use Adobe products. Adobe preffer to make people buy 280gb of ram and 20 x Q9000 quad core.
why the f***K open GL After Effects doesnt work ???? just dont ask me what opengl ver do i have !!!! when i use open gl the rendering is slower with Gpu than than using the CPU whys that? why it isnt in MAYA ??? etc
people buy product people expect it to work right ?not install it then install all plugins you need, then try try and try to make AF work. AF remaind me Linux still use it sometimes, when you install ubuntu you need a bit of time to make your graphic card work sound etc many of your devices wont never work cuz they arent supported no drivers or buggy drivers. the thing about linux is that it is free.
Adobe cost money so people expect it to work i dont have time to wait or try to make it work for the next 5 years !!!!!

If you're looking for help this is a great place to be. Just maybe dial back the "adobe sucks" rhetoric a bit. The folks here are extremely helpful but I think they're all volunteering their time so try to keep that in mind. Nothing wrong with complaining and/or suggesting improvements. Just try to respect the process and be patient. If you ask one or two specific questions (i know you did re: sound in .avi files) you'll get help faster.
wish I knew why OpenGL for rendering was still so bad. I was told long time ago "just don't use it for rendering" and I've followed that advice ever since. Maybe someday it'll be useful. Meanwhile it works great for everything else inside AE so I don't condemn the whole idea of OpenGL in Adobe products. Every CS release supports it more and more...they'll get there. For now just don't use it for rendering and you'll be fine.
At least you're using CS5 and can take advantage of all your RAM. just think, a few short years ago...
Sorry I can't help you with your missing audio in .avi. I generally render to QT or an img sequence and then layer my audio on top of that.
If you find an answer post back - I'm sure it will help someone else.
Good luck!
-Richard "canoli99"

Premiere to After Effects CS5 - lost transitions and other stuff....

Hi guys,
We are learning this stuff by using the 'hammer to the head' method...
Premiere CS5 to After Effects CS5 'replace with after effects composition' method loses the trasitions that were placed in Premiere. They don't show in the After Effects composition. Fine.
So, doing the all the effects and Magic Bullet effects in the footage and then doing a multi-machine render to a PNG sequence is fine. Then, instead of using Media Encoder to assemble the PNG footage back to an AVI to re-import to Premiere, it's FAR faster to have after effects re-assemble the PNG to an AVI. Here's where the 'weirdness' comes in. We import the newly assembled AVI-PNG sequence to Premiere and CAN"T ADD transitions to the AVI file. We will put in the cuts where we want it and it doesn't work! HUH? Here's where things go really sideways...If we assemble the same PNG sequence using the ultra-slow Media encoder, we can then do transitions in Premiere. WHAT! I don't get it. What is After effects doing differently than Media encoder to put it all back together?
Sorry for the 'frustration', but man, what is goin on?
Thanks again for everyone's time.
Jason

See my reply in your other thread. Re-reading this post I do get the impression, though, that you are messing up the frame rates somehow and thus run into problems...
Mylenium

After Effects CC (12.2) and CS6 (11.0.4) updates are available

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