After Effects CC 12.2 crash on launch
Running trial version,
It used to work a week straight, but a few days ago suddenly stopped (no major changes to laptop, no new software installs).
Tried...
1. changing Adobe under AppData/Roaming to Read/Write
2. Uninstalling, Reinstalling 3x
3. Restarting Computer
4. Installed Another CC program (Dw which worked fine)
Computer specs are listed below....
Any help would be great!
Nevermind. Fixed.
Strangely, after downloading the Microsoft service pack 1, I installed the (according to windows I already had it) so I installed the protection software it came with (which set off my pandavirus??) and then restarted.
Whether it was that or the restarting, Im not sure.... (though Id attempted restarting before... so I dont know)
Similar Messages
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After Effects 9.0.2 crashes at launch on OS X 10.6.3
I installed After Effects CS4 a couple of months ago, and everything was working fine. Then today, it wouldn't launch at all. It got to "Initializing Type Engine..." and then crashed with the following message:
The OS X error report is as follows:
Process: After Effects [1043]
Path: /Applications/Media/Adobe After Effects CS4/Adobe After Effects CS4.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
Version: 9.0.2 (9.0.2)
Code Type: X86 (Native)
Parent Process: launchd [233]
Date/Time: 2010-05-06 16:29:40.930 -0500
OS Version: Mac OS X 10.6.3 (10D573)
Report Version: 6
Interval Since Last Report: 286357 sec
Crashes Since Last Report: 24
Per-App Interval Since Last Report: 313511 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: CB4DAD58-94D2-4E1C-B4C5-2F2C69A89324
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 21
Application Specific Information:
abort() called
Thread 21 Crashed:
0 libSystem.B.dylib 0x957b14be __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x957b13a2 nanosleep$NOCANCEL$UNIX2003 + 166
2 libSystem.B.dylib 0x9582c2f2 usleep$NOCANCEL$UNIX2003 + 61
3 libSystem.B.dylib 0x9584d9a8 abort + 105
4 U.dylib 0x02581141 U_LoadFrameworkBundle + 593
5 libSystem.B.dylib 0x957aa42b _sigtramp + 43
6 ??? 0x0000000a 0 + 10
7 com.apple.DesktopServices 0x97a87ed9 TCopyQueue::ReportStatus(OperationStatus const&, TUString const&, TCountedPtr<TCFURLInfo> const&, bool) + 257
8 com.apple.DesktopServices 0x97a87afa TCopyWriter::ReportStatus(bool) + 146
9 com.apple.DesktopServices 0x97a8456b TCopyWriter::Write() + 735
10 com.apple.DesktopServices 0x97a83c25 TCopyWriter::WriteTaskProc(void*) + 75
11 ...ple.CoreServices.CarbonCore 0x90932eb6 PrivateMPEntryPoint + 68
12 libSystem.B.dylib 0x95771a19 _pthread_start + 345
13 libSystem.B.dylib 0x9577189e thread_start + 34
Thread 21 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x957b1309 ecx: 0xb0b0561c edx: 0x957b14be
edi: 0xb0b056d0 esi: 0xb0b05678 ebp: 0xb0b05658 esp: 0xb0b0561c
ss: 0x0000001f efl: 0x00000247 eip: 0x957b14be cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0babf000
It gives me the same error each time. I've tried all the usual tricks: deleting caches, preferences, repairing permissions, trying as different users (including a band new user). I also uninstalled and reinstalled the software, and it threw the same error. In perusing the forums, it looked like someone else had a similar issue, but it was a Windows specific fix, and I couldn't figure out how to port that to the Mac. I figured I'd have more luck on the forums after wasting an hour and half on the phone with Adobe, and still not even connected to the right department.
Also, I validated all my fonts with Font Book (since it seemed like it could be a font problem). It found 3 fonts with "serious errors", but I removed them and the problem persisted.
Any and all help is appreciated.
Thanks,
SamAfter 10 hours of troubleshooting, I've gotten AE to start in Safe Mode. I've tried disabling/deleting color profiles, fonts, QuickTime components, all to no avail. I've cleaned all the caches, etc. etc. In reading Apple's support document on Safe Boot/Safe Mode (http://support.apple.com/kb/ht1564), my best guess is that it's a faulty kernel extension, or a faulty startup item. I've tried disabling all the login items, but since it's crashing on a brand new user account as well, my guess is it is not a login item. I've updated all the drivers for my peripherals.
Multiple uninstalls (using Adobe uninstaller, and double checking with Adobe cleaner script) and reinstalls have not changed the behavior: AE starts in Safe Mode, not in normal mode.
Any advice on figuring out exactly what extension/item is faulty? -
After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas?
We often see permissions issues after users install an update to the Mac OS X operating system. It would appear that Yosemite is no exception. Please review the following blog post for a possible solution:
fixing permissions problem that impedes start of Adobe applications | After Effects region of interest -
After effect CC 12.2 Crash - Dynamiclinkmanager.app??
Bonjour,
je viens d'installer plusieurs logiciels de la suite CC. (after effect + speedgrade + photoshop) en version d'évaluation pour le moment.
J'ai installé ces logiciels via Adobe Créative Cloud Installer sur un iMac avec Maverick 10.9.1. Le système est tout frais de ce matin (formatage bas niveau + instal du système).
Malheureusement, j'ai un message d'erreur l'orsque j'essai de lancer After Effects :
Et impossible de lancer Media Encoder... il plante aussi au démarrage mais sans message d'erreur…
J'ai vu que ce Dynamiclinkmanager.app sert à lier des progs travaillant ensemble, si j'ai bien compris dans mon cas ce serait AE + SpeedGrade…
J'ai essayer de :
- Désinstaller, réinstaller After Effects
- Démarer sans les extensions, réparer les autorisations (AE se lance en mode sans extensions)
- J'ai vu sur internet que c'etait peut etre lié au droits d'un fichier dans les préférences utilisateurs (utilisateur/biblio/preferences/adobe/after effects/12.0 et 12.2). J'ai tous mis en lecture et ecriture, rien n'y fait.
Est-ce qu'une âme charitable pourrait m'aider ?
Merci !!Désolé mais personne à pu me répondre... chez adobe comme sur le net.
J'ai un peu tt essayer. Au bout d'un moment, étant un peu désespéré, j'ai
reformaté le tout, réinstallé est j'ai créer un nouvel utilisateur avec nom
factice. La je vois que ça marche.... Voulant garder le meme utilisateur
qu'avant (même nom et même mot de passe/réglages etc. sur mon réseau) je
passe sous le nouvel utilisateur >> j'efface l'ancien qui posait problème
>> je recrée un nouvel utilisateur avec le meme nom et infos que celui qui
posait souci... et la, en bootant sur ce nouvel utilisateur, meme *****....
AE et AMC ne se lance pas.
J'ai du donc changer encore d'utilisateur mais avec nouveau nom et
nouvelles infos... incompréhensible !
2014/1/20 n0wmi <[email protected]>
Re: After effect CC 12.2 Crash - Dynamiclinkmanager.app??
created by n0wmi <http://forums.adobe.com/people/n0wmi> in *Forums en
français* - View the full discussion<http://forums.adobe.com/message/6030978#6030978 -
After Effects CC 2014 quits unexpectedly on launch; GPU Manager Error
Hello,
Here's the symptom:
AE crashes every time I launch it.
After Effects Alert:
Last log message was: <5336> <GPUManager> <2> Sniffer Result Code: 3
System specs:
Windows 7 64 bit,intel core i5 4690,8gb ram,GTX 760 2gb
After effects version CC 2014.1Todd_Kopriva Thank you very much.It was the problem!!!
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After Effects CC 12.2 crashes after startup with NO error
I've recently updated CC from 12.1 to 12.2 and I cannot launch it anymore. After Effects launches its UI and after 2-3 seconds it crashes without any error message or crash log. My specs:
Windows 7 Home Premium 64bit
Intel Core i5 3450 3.1GHz
Geforce GTX 560
Gigabyte P67A-D3-B3 motherboard
16GB ram
I've already reinstalled After Effects about 4 times, deleted media cache, deleted preferences, updated graphics drivers, rebooted my PC dozens of times but I still can't run it. Any ideas?http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium -
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Why does my After Effects CS5.5 keep crashing on me when I switch to other apps?
I have Adobe After Effects CS5.5 (v.10.5.1) and it keeps crashing when switching between AE and other programs. Here's a video so you can see what's happening.
I don't have any special plug-ins loaded except for what came with the program. OpenGL rendering is turned on and have tried turning it off to see if it make the problem go away and it doesn't make a difference.
Greatly appreciate any assistance I can get on this.
Computer System
Dell Precision M6600 Laptop
Intel(R) Core(TM) i7-2920XM CPU @ 2.50GHz
16GB RAM
2GB NVIDIA Quadro 4000M
Driver Version 285.62
Optimus is turned off so it's just the Quadro 4000M Card - no Intel HD Graphics in the background
413GB Free (687GB Total) Primary HD
200GB Free (250GB Total) D Drive
Windows 7 64-bit SP1 Professional
Adobe Master Collection CS5.5 (Website Download)
After Effects v.10.5.1 Update (Website Download version)I opened the Event Viewer and it listed the problem as an Application Error. Here is the information that it gave me. Is the .dll file that it's listing causing my problem?
Log Name:
Application
Source:
Application Error
Date:
12/12/2011 9:25:48 PM
Event ID:
1000
Task Category: (100)
Level:
Error
Keywords:
Classic
User:
N/A
Computer:
adsfa-PC
Description:
Faulting application name: AfterFX.exe, version: 10.5.1.2, time stamp: 0x4dc4fb01
Faulting module name: NtrigInterfacePressure.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d2dae27
Exception code: 0xc0000005
Fault offset: 0x0000000037e16090
Faulting process id: 0x161c
Faulting application start time: 0x01ccb946c75ad65a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe
Faulting module path: NtrigInterfacePressure.dll
Report Id: 25e2b81d-253a-11e1-9bd8-90004edb40d6
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-12-13T03:25:48.000000000Z" />
<EventRecordID>11585</EventRecordID>
<Channel>Application</Channel>
<Computer>adfsa-PC</Computer>
<Security />
</System>
<EventData>
<Data>AfterFX.exe</Data>
<Data>10.5.1.2</Data>
<Data>4dc4fb01</Data>
<Data>NtrigInterfacePressure.dll_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4d2dae27</Data>
<Data>c0000005</Data>
<Data>0000000037e16090</Data>
<Data>161c</Data>
<Data>01ccb946c75ad65a</Data>
<Data>C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe</Data>
<Data>NtrigInterfacePressure.dll</Data>
<Data>25e2b81d-253a-11e1-9bd8-90004edb40d6</Data>
</EventData>
</Event>
Any ideas?
Thanks - jjgleim -
So one day, out of the blue, After Effects stops wanting to open. The worst part is, I can't think of any changes that would have caused this.
I am running After Effects CS5.5 (10.5.1) on my MacBook Pro 13" (Early 2011), which is running Mac OSX Lion. Here is my system profile (with some sections omitted).
Just a few weeks ago, I began to consistently receive this message during the AE splash screen:
After Effects Alert
Last log message was: <140735295236448> <ASL.ResourceUtils.GetLanguageIDFromRegistry> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\After Effects\10.5.1\ Defaulting to 'en_US'.
Here is a crash log.
Any ideas?
First attempt
I figured maybe I had a bad preference file, so I cleared my prefs. Nothing changed aside from a modified error message:
After Effects Alert
Last log message was: <140735295236448> <DynamicLink> <5> 0x114ee8418
And a crash log.
Also, if I try opening AE again, after I cleared my prefs and opened it once, the error message returns to the "registry key" alert.
Second, third, fourth attempt
So I uninstalled and reinstalled After Effects about 3 times. No change. I used the latest download from Adobe, and the original Master Collection image: no difference.
Fifth attempt
I created a second admin account to see if this was an isolated issue. It isn't; same problem.
Sixth attempt
I thought about QuickTime, so I opened up System Prefs, and uninstalled Perian. I left the prefpane there though.
Also, I have the latest version of Java.
Seventh attempt (Added 19 March 2012)
I used the Adobe Creative Suite Cleaner Tool to wipe out my entire Adobe installation. I still have the same problem after a reinstall. I'm going to try installing AE on my external drive next. This is really frustrating. Has anyone experienced this issue and found a resolution?
Notes
Interestingly enough, all of the other Abobe CS5.5 apps I installed work fine:
Bridge
Photoshop
Illustrator
InDesign
Premiere Pro
OnLocation
Extension Manager
Added 1:54PM, 13 March 2012:
Also, opening up the render engine causes the same error message.I just installed AE, have never used it, and am seeing it bail on startup with the same odd language registry key error. Please see my post on a related thread.
Any luck here? Would be nice to get AE to boot so I could evaluate it. -
Kind of hard to word the problem in a non-confusing way, but here goes. After Effects CS6 and CC will only work if the Composition panel is in its default spot in the Standard workspace, and that it's the only thing displayed there. No layer or footage panels can be opened - it can only be Comp or nothing.
In other words, AE is 100% certain to crash if:
- The composition panel is closed or moved to another spot in the workspace.
- A file from the project is double-clicked and opened as a layer/footage panel
- Any attempt is made to switch the Standard workspace to another
The crappiest thing about this is that I've searched Google using as many different phrases as I can and haven't found any discussion about this particular problem. It's as if I'm the only one on Earth who is having this issue.
It should be noted that After Effects CS5 does not have this problem on my PC, but I need CS6 or better because that's what we're using at work now. I can't work from home (as I need to do occasionally) if AE won't work properly.
System:
Windows 7 PC, 12GB RAM, Quad-core AMD Phenom II X4 965 @ 3.7 Ghz, ATI Radeon HD 6700 series GPU (1GB)It's not like a regular crash that instantly closes the program and has a "sorry, AE crashed" popup. It basically just freezes until the process is forced to quit.
-
After Effects 11.0.4 Crashing on Mavericks 10.9.1
I cannot run After Effects 11.0.4 using Mac OS 10.9.1 After Effects is crashing before it opens completely.
It produces an "After Effects Alert" that says:
Last log message was: <140735176479504> <DynamicLink> <5> /Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
A crash log is then generated.
This is an urgent issue because client work is waiting on it.
Anyone have any idea what's wrong? Work arounds?From what I have seen going through other forums, and not just in the After Effects Category, this is a OS problem. Some state that it may be a permissions issue where while working a false error is generated which says you do not have the rights to use AE and a crash ensues. A fix for this has been signing in as a guest and then doing the work needed. Most of the time this does not fix any errors, but this is because Adobe is just now starting to debug for Mavericks.
As a rule of thumb, do not upgrade OS when client work depends on a program working. Always use a trusted OS and wait for the new one to be debugged and fixed before upgrading. Your clients and you will suffer for this very reason. If you are on a deadline, I would seriously try my best to either revert to Mountain Lion, or quickly find a seperate computer which you can use to finish your work. -
Adobe After Effects CS5 & Quicktime ERRORS / crashing...
Greetings,
I am having a lot of AE CS5 crashing (app just quits for no reason while scrubbing) and other weirdness...like today, and I am being told on the Adobe Boards that it 's Quicktime related. I am rendering a 3 minute piece in ProRes 4:2:2 (1280x720p) to my RAID (no special plug-ins or anything) and I get the following error at the very end of every render:
+After Effects Error: Rendering error while writing to file (insert my RAID path here). An output module failed. The file may be damaged or corrupted (-1610153464)+
They are telling me the long number at the end indicates a Quicktime problem, which is unfortunately not so rare with 64bit AE due to how Apple does not really have a 64bit Quicktime and Adobe needs to work their way around some of that.
Is this true? Can I fix this on my own or is there a 64-Bit QT Pro coming with the new Final Cut Studio? Any input is gratefully appreciated...thanks.
JoeyThere are some suggestions regarding the error in these threads that may help:
http://forums.creativecow.net/thread/2/986268
http://forums.adobe.com/message/3000961
Regards. -
After Effects CS5.5 error: crash in progress last logged message was 3300 DynamicLink 5
Randomly when I start after effects CS5.5 and premiere pro CS5.5 I get the following error:
After effects error: crash in progress last logged message was <3300> <DynamicLink> <5> 000000001AAB2080
I have all programs updated.
PC Specs:
i7 930 @ 2.8GHz
12GB RAM
Nvidia GTX 570
Windows 7 Proffesional 64bit
Thanks in advance guys!What does "randomly" mean? What do you do, when the issue appears? Do you run games before? Use other programs? Also check the Event Viewer for the exact cause...
Mylenium -
After effects import failing and crashing
After effects CC 2014.1.1 on imac i7 running OSX 10.10.1
Any actions within after effects evokes an error "warning undo group mismatch, will attempt to fix"
This often either crashes software or deletes without trace all imported recent files.
A connecting issue to this is tat the import function via the menu or the short cut only works once. a second import and the import window does not show up. The only way is to drag and drop.
This then seems to be one of the trigger for the mismatch issue thus AE deleting all imported files even after working on them.
I have tried both AE CC and AE CC2014 with the same problems on both software versions
I have tried deleting the preferences from both software versions
I have also tried a complete uninstall and re install, this meant I lost CC and now only have CC2014 but it STILL has the same problem.
Im reallly stuck here and I have a deadline luming and a workflow that has more or less come to a standstill.
The only other thing I can say that isnt my day to day work flow is that Im using a C4D .aec file for camera data and image sequence but not sure if that would cause a n issue.
PLEASE HELP-importing into a new project seemed to work but then import stopped after 5-6 imports.
-starting a brand new project has the same problem.
-I have lots of plugins but none are in use. Ive only got as far as c4d data - text layers and som text presets.
rsmb
video copilot 3d element
trapcode
universe
pysnami
knoll
rowbyte
- I have a few 3rd party codec packs,
AVID
Pro Res
scripts
ease and whizz
duik
connect layers
stereo tool kit
sweets
iMac (27-inch, Mid 2011) - Technical Specifications
Display
27-inch (viewable) LED-backlit glossy widescreen TFT display with support for millions of colors
Resolution: 2560 by 1440 pixels
Processor
2.7GHz quad-core Intel Core i5 with 6MB on-chip shared L3 cache
3.1GHz quad-core Intel Core i5 with 6MB on-chip shared L3 cache
Configurable to 3.4GHz quad-core Intel Core i7, only at the Apple Online Store.
Memory16GB (four 4GB) of 1333MHz DDR3 memory
2.7 GHz
1TB (7200 rpm) hard drive
Configurable to 2TB hard drive or 256GB solid-state second drive, only at the Apple Online Store.
3.1 GHz
1TB (7200 rpm) hard drive
Configurable to 2TB hard drive or 256GB solid-state second drive, only at the Apple Online Store.
Graphics
2.7 GHz
AMD Radeon HD 6770M graphics processor with 512MB of GDDR5 memory
3.1 GHz
AMD Radeon HD 6970M graphics processor with 1GB of GDDR5 memory
Configurable to AMD Radeon HD 6970M with 2GB GDDR5, only at the Apple Online Store.
All of these add ons were there before it started playing up.
Some are demos and most are paid for. I aslo have a few scripts running
I have another imac im going to revert to but will not update the OS or the Adobe softwares. -
Why does "Adobe After Effects CC 2014 Quit Unexpectedly" on launch?
I'm currently on a 2012 MacPro OS X 10.9.5 with 2x2.66 GHz 6-Core Intel Xeon Processor, 24 GB DDR3.
I uninstalled CS5 in order to download and install Adobe's Creative Cloud suite. I was able to get Photoshop up and running, but I cannot get After Effects to run. Every time I try to open it, I get the message:
"Adobe After Effects CC 2014 quit unexpectedly." So, I uninstalled it, and tried re-downloading it and restarting my machine. Same result.
So, please take a look at my Problem Report below and let me know if you can see any possible solution to this problem. Thanks for any possible help!Process:
After Effects [2032]
Path:
/Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
Identifier:
com.adobe.AfterEffects
Version:
13.1.1 (13.1.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [199]
Responsible:
After Effects [2032]
User ID:
501
Date/Time:
2014-10-16 09:23:59.823 -0500
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: AAAE1F0B-D145-61CB-DF58-86B63D66ED6A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: dva_exception::what() error.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff87256866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff867a235c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff8ccbcb1a abort + 125
3 libc++abi.dylib
0x00007fff8cd84f31 abort_message + 257
4 libc++abi.dylib
0x00007fff8cdaa93a default_terminate_handler() + 240
5 libobjc.A.dylib
0x00007fff8a24a322 _objc_terminate() + 124
6 libc++abi.dylib
0x00007fff8cda81d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib
0x00007fff8cda7e7b __cxa_rethrow + 109
8 com.adobe.dvacore.framework
0x0000000103486ee7 dvacore::debug::DebugDatabase::Instance() + 247
9 com.adobe.AfterEffectsLib.framework 0x000000010027724f egg::dvainit::InitDVAClient(bool) + 655
10 com.adobe.AfterEffects
0x0000000100002f51 main + 1393
11 com.adobe.AfterEffects
0x00000001000029d4 start + 52
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