After effects cc 2013: Mov file is damaged or unsupported

Hi guys, i used software after effecs  cc 2013 for windows. i opened the file mov to get get " bla bla bla unsupported" .
i Installed kmplayer but 

First of all, there is no CC 2013.
Second, what is kmplayer? Weird third-party players and codec packs don't usually do anything but cause trouble.
Third, info about the file format and codec you're importing would be helpful.
Finally, try this: troubleshooting QuickTime errors with After Effects

Similar Messages

  • After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported

    i have the same problem with this: After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported.
    But really dont know much of after effects so the first thing what are third-party components?

    Begin by giving us more information. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
    Be sure to tell us where the .mov file came from and what codec it uses.

  • After Effects Error "error cannot be imported this moov file is damaged or unsupported"

    I'm working on a AE project and shut the project down before going to lunch. I come back and open it up and I get this error:
    after effects error cannot be imported this moov file is damaged or unsupported
    Nothing had changed in my project since earlier today. I've tried to import other .mov's and get the same error, I've also tried to relink the footage.
    Any thoughts?

    We need to know a lot more if we're going to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
    If you're using After Effects CC (12.0), start here for QuickTime issues:
    http://bit.ly/QT_AE_CC_12

  • After Effects error: opening movie - you do not have permission to open this file (-54)

    Hi all,
    I'm new to after effects. I have just started receiving the following error every time I try to render my movie:
    "After Effects error: opening movie - you do not have permission to open this file (-54)".
    Yesterday morning, I was able to render movies, however, after I did Apple's latest update I've started receiving the following error. What is happening is that I'm trying to render a movie. It gets to a certain point in the movie (about 0;00;16;09) and then this error pops up. This morning I've tried to repair the permissions with disk utility, but that doesn't seem to have helped.
    I've searched Google and the Adobe support forums with no luck. Please help.
    Thanks in advance for you help,
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    Have been able to downgrade to QT 7.3 using Pacifist. Did NOT require re-install of OS.
    http://discussions.apple.com/thread...347251&tstart=0
    Download the right version here:
    http://www.apple.com/support/downloads/
    Panther: http://www.apple.com/support/downlo...forpanther.html
    Tiger: http://www.apple.com/support/downlo...31fortiger.html
    Leopard: http://www.apple.com/support/downlo...forleopard.html
    Install with Pacifist
    http://www.charlessoft.com/
    Now that I am back to QT7.3, iTunes7.6 is now asking me to update QT to 7.4 in order to be able to view the new movie rental feature of the iTunes store... which sorta sheds some light on the no permission error. Now that iTunes is renting, not just selling, movies, QT is now all fussy about ownership and permissions. Just a guess.

  • Prores files not recognized... most of the time [message -- file '[file name].mov' cannot be imported – this 'MooV' file is damaged or unsupported.]

    Running AE CC 13.2 on iMac with Yosemite 10.10.2
    I just started getting an error message when trying to import any number of ProRes 422 (HQ) files.
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    I have gone through the various troubleshooting options here:
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    Creative Cloud recently updated AE over the past few days. Perhaps this incremental update fouled something up? Last weekend, things worked perfectly fine.
    I have also noticed that it takes a lot longer to load AE (since using last weekend). I have used Time Machine to roll the application back to last week's version to see if that helps.
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    The update last week was just to Adobe Camera RAW and not really AE. It would be unlikely to cause the issues you describe. Have you tried turning your Mac all the way off and then back on again?

  • Why can't my After Effects import .MP4 XDCAM files ???

    I've searched everywhere for this and couldn't find the solution to it.
    Whenever I try to import a .MP4 file my After effects says "After Effects error: file 'xxx.mp4 cannot be imported - this 'xxx.mp4' file is damaged or unsupported"
    ....but I've edited with XDCAM .MP4 files before, they worked on CS4 and CS6, and they are the best quality in my perspective.
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    Computer Specs:
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    Graphics card: GT630 4GB
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    OS: Windows 7 Ultimate
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    Ignore this terrible advice. Some people here blame every single problem on K-Lite, never with any sort of proof, just based on bad assumptions and myths. You should never re-install Windows to fix a simple software problem.
    Some FACTS:
    * K-Lite does not modify, remove, damage, or touch any Adobe product or related codecs in any way.
    * K-Lite does not damage or mess up systems.
    * Uninstalling K-Lite will correctly remove all its codecs and settings. It does a thorough cleanup of the registry. It reverts tweaks and restored things such as file associations to original backed up values. It does not leave anything behind. It does not make any permanent changes to your system.
    * K-Lite has special functionality for detecting and fixing several types of codec related problems. For example left-over codec references in the registry. It is well know for its ability to actually fix problems instead of creating them.
    Anyone who does not believe the above can easily verify it for themselves by creating and comparing snapshots of their filesystem and registry before install and after uninstall. Specialized tools exist for that purpose.
    It is of course possible that a compatibility problem exists between a specific codec (from a pack or standalone) and another program. That can happen with manually installed codecs as well. But if a problem continues after uninstalling a codec (pack), then it is highly unlikely that that codec (pack) is responsible. When in doubt, just contact the codec developers, they are very knowledgable and helpful.
    Here are some tips for diagnosing codec problems:
    1) Create a list of all installed codecs. Codec Tweak Tool can generate a detailed log, and is able to filter out the standard stuff from Windows, so you can see just the third party ones. That should allow Tim to see if you got any bad ones installed. You would be surprised what kind of garbage gets installed by certain programs such a video converters.
    2) Analyze a problematic file with MediaInfo. This is a tool that shows details about media files. That allows you to give others detailed information about the type of file and its audio/video contents.
    3) Test playback in Windows Media Player. This will use either Media Foundation or DirectShow filters.
    4) Test playback in GraphStudioNext. This is a special DirectShow testing tool. It shows you exactly which filters its uses.
    5) Test playback in QuickTime player. Some programs, including AE, use QuickTime for encoding/decoding. A broken QuickTime installation (or one of its dependencies) is a common cause of AE problems.

  • After Effects error:creating resource file on Windows

    Hi
    I have a problem with a set of plugins we are developing. We have about 20 different plugins. But after I apply the 10th plugin, it gives the following error on Windows only (CS6):
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    Hello,
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  • After Effects Error: Make Movie - Bad Parameter (-50).

    After Effects Error: Make Movie - Bad Parameter (-50).
    (44 & 36)
    This error occurs suddendly - i have no idea why, so i reinstalled my PC (Vista) and it worked one time and then same error appeared again.
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    my Quicktime version is 7.1.3
    Best regards
    Matthias

    AE Professional 8.0.1.8
    no third party plugins
    I tried to render two different projects, the first one with animated layers and movieclips only , the other one with a camera, light and 3D.
    render settings:
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    compression: Animation, 30fps
    greetings, matthias

  • After Effects CS6 connot open files created with CC 12.1 Mac version

    After Effects CS6 connot open files created with CC 12.1 Mac version. Is there an update?
    I am running Windows 7 Pro and Adobe CS6 Suite with all updates

    You are never able to open projects from one version of After Effects in an earlier version. This has always been the case.
    You can use the command File > Save As > Save A Copy As CS6 to save a version of the project from After Effects CC (12) that can be opened in After Effects CS6 (11).

  • FAQ: Why won't After Effects import my PSD file as a composition but flattens it?

    from the "Preparing and importing Photoshop files" section of After Effects Help:
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  • This 'MooV' file is damaged or unsupported

    I know this is a common issue that is happening with a lot of people. I have mov files that show this moov file is damaged or unsupported when I try to play them on after effects. The problem is that it works when I use it on another computer at school that runs CS6. I have gone through many discussions and done what they have said including updating adobe to 11.0.2., duplicating my files and then deleting them. emptying my cache and some others. I just installed adobe on my computer. If there any other ideas that anyone has then I would appreciate it very much. Thank you.

    You have a CoDec pack on your system and it's making a mess of Quicktime. Remove the CoDec pack, reinstall Quicktime.
    Mylenium

  • MooV file is damaged or unsupported

    i have windows 8.1, after effects CC and QT 7.7.6. I'm trying to import file from ActionEssentail2 and then:   "After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported.'" Help me please!!

    What exact version number of AE are you using? 12.2.1.5? 13.2.0.49?
    troubleshooting QuickTime errors with After Effects

  • I am trying to import for Sony RAW .mxf files in AE. I get an error message, cannot be imported - this.mxf file is damages or unsupported.

    I am on a PC. AE version 12.1.0.168. It is updated.
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    Thanks. Now it works in PP and AE.
    Morten Lorentzen
    +45 5342 0856
    [email protected]
    Den 20/01/2015 kl. 19.55 skrev Rick Gerard <[email protected]>:
    I am trying to import for Sony RAW .mxf files in AE. I get an error message, cannot be imported - this.mxf file is damages or unsupported.
    created by Rick Gerard in After Effects - View the full discussion
    First, your AE needs to be updated. The current version is 12.2.1.5
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    Second question, are you using the Sony import utility? If not, give that a try. Last question, can you open the files in Premiere Pro? I hope you are not trying to cut a feature film in After Effects.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7114564#7114564 and clicking ‘Correct’ below the answer
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