After Effects CC 2014 Graphics Card Issues?

I just updated to After Effects CC 2014 the other day and have been having issues with it accepting my graphics card.
I worked with AE CC before this with this card and haven't had any issues. The program will not use the graphics card for any ray traced rendering. The error message that I get at startup of after effects says "Ray Tracing on the GPU requires an approved NVIDIA graphics card and CUDA 5.0 or later." I have CUDA 6.0.37 installed
2013 15" Retina Macbook Pro
Intel i7
NVIDIA GeForce GT 750M 2GB
512GB SSD
Mac OS 10.10 "Yosemite"
AE CC 2014

This is what After Effects screen shows. Its weird because AE says that my driver version is 1.0, but its actually 6.0.37

Similar Messages

Macbook Pro Retina 2014 Top Spec - Premiere Pro CC Graphics Card Issue

Hello,
For 12 months I have been having graphics card issues which all started on my 2011 MBP, which Apple replaced 12 months ago. I Then got a new shiny, 2013 highest end retina macbook pro from apple, in which after a couple of weeks had the exact same graphics issue. As soon as I start working in Premiere Pro with my 1080P DSLR footage, once the fans get up high, then the graphic colour hologram like start pooping on my screen. Now I got that retina replaced as I alerted apple about it, now they have given me the highest end 2014 model, and guess what? The problem is twice as bad.
I think it's definitely got something to do with the Apple software. It's weird though, because on the rare occasion, the graphic poop will show up on my screen when I am on Youtube (only once in a blue moon it does that) - it does it every single time 15-20 mins into editing with Premiere Pro, once the fans get hot. I can click on the graphics poop and it makes it disappear, which is weird, maybe that proves it software issue?
I don't know, but this problem has caused me to go through two of apples most powerful laptops, 60 phone calls to Apple, 1 investigation lodged to the Apple Engineers (the people who are above the Senior Apple Care Advisors) - Nothing seems to fix it, and I haven't been able to create any more intriguing films on my laptop because Premiere Pro CC just brings up all the graphics poop.
Screenshots:
http://imageshack.com/a/img537/653/IgdBK9.png
http://imageshack.com/a/img538/9601/WLQYnM.png
http://imageshack.com/a/img538/152/EIFd22.jpg
Does anyone know what causes this exactly? How do I fix it?

JGFilm88
Thanks for the follow up information for my video card/graphics card question that came to mind out of curiosity.
I do not have Premiere Pro and am strictly and Elements Windows user. Otherwise I would look into this matter for you first hand. The place you want to be is in the Adobe Premiere Pro Forum, although, as you already mentioned, the screen display irregularities have appeared when Premiere Pro was not being used. Have you tried uninstalling Premiere Pro to determine if its removal from the computer resolves the screen display irregularities for whatever you are doing in the computer applications like iMovie? For that matter, do you see the problem in iMovies?
Just some thoughts to think about as you compose your inquiry for the Premiere Pro users in the Premiere Pro Forum.
Best wishes
ATR

Serious resolution issues with After Effects CC (2014) on Windows 8.1 Pro on Dell Precision M3800 laptop??

My new company installed Adobe Creative Cloud (There was some annoying Proxy issues at first, because of the seriously tight I.T policies) but we are having some serious resolution issues with After Effects CC 2014 (also have this resolution problem with Adobe Premiere, Media Encoder, Muse) on Windows 8.1 Pro on a Dell Precision M3800 laptop with icons and interface looking too small and hard to see, is there a fix, an update or a work around, can anyone help?
Any help will be appreciated!
k.regards
Ramon

Hi Todd is there a time-frame for this fix, there is a lot of pressure on me, because I convinced my company to get the Creative Cloud and quite a lot of the CC software is not compatible with the latest Windows 8.1 OS.
Is there at least a work around, until this big fix comes along?
k.regards
Ramon

Graphics card issue on new 2014 mini?

I have two Viewsonic monitors hooked up to one of the new Mac Mini's. I have the 2.6 ghz version with a fusion drive. I'm using a Thunderbolt to DVI connection for both monitors (using the two thunderbolt/display ports).
I'm having an issue where about 1 out of every 4 times I wake up the Mac from sleeping, one or both monitors have a distorted display. It almost looks like the colors on the screen are inverted. Other times one display will work, but the other is a digital version of a "salt and pepper" screen.
Putting the computer to sleep & back awake will usually fix it, but sometimes it takes a couple of wake/sleep cycles for the display to return to normal.
Anyone else experiencing this? Is this something I can fix, or do I have a graphics card issue? I've only had the computer for a couple of weeks now.

I saw some posts about the screens not waking, I haven't experienced that. So far mine will always turn on, they are just either distorted colors or snow. I wonder if it's a related issue?

Setting AEP Documents to Open by Default with Adobe After Effects CC NOT Adobe After Effect CC 2014 on a Mac

I have installed some of the CC 2014 products for testing. Until the rest my department moves from CC to CC 2014 I need to open and create new projects in CC as the CC 2014 AEP's won't open in other versions.
The issue is when I try to change the file association, in the Get Info inspector, from "Adobe After Effects CC.app" to "Adobe After Effects CC 2014.app" and hit "Change All" it always reverts back to CC 2014. I have tried this as an administrator and even when logged in as administrator. It is like Creative Cloud overrides it. You can do one at a time but you cannot set the default.
I would like to "roll back" my file associations for AE and PS to CC but I don't want to uninstall the 2014 versions if possible as I have already install many plug-ins, license keys, scripts, etc. and everything is working fine within the apps. Is it possible?
Thanks for any help.

Zenco Havoc wrote:
Its because of my graphics card.
That makes no sense at all. CC 2014 is available in the Creative Cloud App. Just download it. The system requirements for both are the same. IF CC runs, CC 2014 will.

After Effects CC 2014 crashing on startup

I downloaded the trial version of After Effects. By downloading it, it activated a 30-day trial. However, every time I try to start up the program, it gives me an error and crashes. I read on the forums issues about fonts and OpenGL, but it doesn't even give me detailed information on the crash. Anybody able to give me a bit of an assist on this? I use Adobe Design and Web Premium CS6 on my PC. I primarily use Sony Vegas for my video work, however I was sent a file on AE and rather than get in contact with the client to have them resend it in .veg, I figured I could download the trial and open it there. No such luck. I've finished the work, but now this AE issue is just bugging me. I am interested in trying it, but if I can't get into the trial, it really curbs my interest in the program.
What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
     After Effects CC 2014.2 (13.2)    (Creative Cloud says it is up to date, so I'm assuming it is 13.2)
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
     Yes. Creative Cloud says After Effects is up to date.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
     Windows 7 Ultimate
If you are getting error message(s), what is the full text of the error message(s)?
     After Effects error: Crash in progress. Last logged message was: <5640> <GPUManager> <2> Sniffer Result Code: 3
     After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't resolve      the issue, please contact Adobe Technical Support (2).
     ( 0 :: 42 )
     [[Note that the last logged message number changes every time i try to open the program. <5696> <3564> <10968> <10884> and so on]]
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
     Happens whenever I open After Effects via Shortcut, Start Menu, Program Files, or through Creative Cloud
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
     Has never worked in the four days I have had the trial active
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
     Windows 7 Ultimate
     ASUS Z87 Plus
     INTEL I7-4770K @ 3.50GHz
     NVIDIA GeForce GTX 760
     4x 4GB 2rx8 pc3-10600u
     2TB SATA III 7200 RPM 3.5" HARD DRIVE
     Coolmax Zu-800B 800 WATT PLUS POWER SUPPLY
     Corsair h100i Liquid Cooling
     No disk drives
     23" ASUS PB238Q Monitor
     No External Drives
     (Originally built as a gaming PC, it has instead turned into my primary work PC)
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
     NVidia GeForce 320.49
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
     None
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
     N/A
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
     QuickTime 7.7.6
What other software are you running?
     None at the time of running AE
Do you have any third-party effects or codecs installed?
     Not to my knowledge
Are you using OpenGL features in After Effects?
     N/A
Does the problem only happen with your final output, RAM preview, or both?
     N/A
Are you using Render Multiple Frames Simultaneously multiprocessing?
     N/A
Are you using the ray-traced 3D renderer?
     N/A
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
     N/A

Do you have Service Pack 1 for Windows 7? It's listed in the system requirements for CC 2014. If you don't have SP1, AE won't run.
That GPU sniffer error message is usually what happens. This should be a simple fix! Of course, you should always take the normal precautions when updating an OS, but still...

After Effects CC 2014 Crashing with Magic Bullet Looks on Mac

Hi,
I recently installed the upgrade to the latest After Effects CC 2014 v13.0 and found the Magic Bullet Looks now causes After Effects to crash. I'm using MBL v2.5.2
I opened the Activity Monitor and noticed that whenever the crash occurs the Adobe QT32 Server is in a state of (Not Responding)
On a clip I can apply the MBL plugin with no problems and even if I am copying a previously set up version from a previous clip, it applies and renders without trouble. I can click "Edit" on the plugin controls, open up the MBL control window and make all the adjustments I need without any trouble. The issue is when I then click either "Finished" or "Cancel" to go back to After Effects. The program freezes and I get the spinning wheel of death for about ten seconds and the the whole thing, MBL and AE shut down.
I am running:
MacBook Pro
OS 10.9.4
Processor 2.3 GHz Intel Core i72.3 GHz Intel Core i7
Memory 8 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6750M 1024 MB
Cuda 6.0.54
The footage is Apple Quicktime ProRes HQ
I have Quicktime v10.3 installed and Quicktime Pro v7.6.6
I am at a loss as of how to fix or even work around this. Any help would be appreciated.
Thanks

There was a bug in MBL on Premiere CC 2014 that was causing crashing and lockups. Red Giant released an update quite quickly that so far seems to have fixed it for me. I know you're talking about AE but maybe there's some common code that was also fixed? As Rick says, have you checked the latest ver of MBL?

After Effects CC (2014) is unable to start: 1956 GPUManager 2 Sniffer Result Code: 3

I´ve just installed the Test Version of After Effects CC (2014) and when i´m starting it there is an error message: "After Effects Error: Crash during processing. Last protocolled report: <1956> <GPUManager> <2> Sniffer Result Code: 3". Now I´m only able able to click OK.
Informations:
System: Windows 7 Ultimate (64 Bit)
Processor: Intel Core i7-4770 CPU @ 3.40GHz
RAM: 8,00 GB (7.66 GB useable)
Graphics Card: Intel HD Graphics 4600
What should I do now???

Avoid installing NVIDIA CUDA drivers on computers without NVIDIA GPUs

After Effects CC 2014 Crashing on Start-Up

I downloaded/updated to the latest CUDA driver ... CUDA Driver Version: 7.0.29 and now After Effects CC 2014 crashes instantly on start-up ...
I'm on a MacBook Pro (Late 2013) running OS X Yosemite 10.10.2 with an Intel Iris Pro 1536MB card, 2.3 Intel Core i7
What can I do to fix this issue?
Thank you,

See this:
Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs

After Effects CC 2014 initializing Media core

Hello Everyone,
So for about the past month or so, After Effects CC 2014 hasn't been opening for me. Every time I open the program, it gets stuck on initializing Mediacor and then proceeds to crash. I have been told that it is a misplaced file during installation, but everything is where it should be. Alo, I'm using Lenovo Y50-90 Gaming Laptop with an Intel Core i7 4700HQ processor and my graphics card is a NVIDIA Geforce GTX 860M 2GB.I am also using Window's 8. Any and all help will be immediately grateful.
Thak you

Hang| Initializing MediaCore | Startup screen | After Effects, Premiere Pro

After Effects CC 2014 can't open my project anymore

Hello,
I was working on a project last night, saved my work, and this morning cannot open my project files. Here are reproduction steps:
1. Launch AE CC 2014
2. File > Open Project >
3. Select AEP
4. Nothing happens
There is no error message, no dialogue boxes, no warnings. Nothing happens. I have tried resetting my AE CC 2014 preferences, restarting my box, and tried importing the project file into a fresh AE project with no change in results (a folder does show up, but contains no data). Auto-saved AEP's also contain no data.
Here are my machine specs:
Mac Pro (Mid 2010)
Processor 2 x 2.66 GHz 6-Core Intel Xeon
Memory 80 GB 1333 MHz DDR3 ECC
Graphics ATI Radeon HD 5870 1024 MB
After Effects CC 2014 2014.1.1 Release - v13.1.1.3
Anyone else run into this issue, or have any thoughts on how to solve this? Thanks for your time.

We need waaaaaaay more information. Here's the stock request for info to provide: FAQ: What information should I provide when asking a question on this forum?
And here are essential particulars:
Win or Mac? Exactly which version?
Version of Premiere Pro -- the exact number as shown in the About box.
What exactly happens when you try to open the project? Do you get an error message? Does Premiere crash? Hang?
How exactly are you attempting to open it? By double-clicking on the project file? By launching Premiere and selecting the project from the list of recently opened ones? ...
Can you create a new project?

After Effects CC (2014) Error "I need some serious help right now!"

I wanted to create a Superman opening title sequence from After Effects CC (2014). So, I decided to download it from Creative Cloud and put the new "amtlib.framework" file on package contents in the "Framework" folder. I open the application and I get this error.
Then, this other error popped up.
That's where I'm at right now. So, a few questions come to mind.
1. Should I open it in trial mode and quit out of it and then add the "amtlib.framework" file to "Framework" or will it just open and give me the same errors?
2. Do I have to turn off my Wi-Fi and then open the application?
3. Do I have to get the updates first?
Anyone who knows what to do with this issue, I would appreciate it. Don't give me BS answers and don't tell me that I have to update from Mavericks to Yosemite, because I have no interest in Yosemite.
Before I forget, here's info on my MacBook for those wondering.
This is an old laptop I had in the last week of January of 2011. I upgraded it to OS X Lion to Mavericks on 2014. I'm still on Mavericks.
Anyways, some answers and guidance would be great so I can fix the issue and move on.

This is an old laptop
Yes, it is. And with an unsuitable processor and insufficient graphics memory at that. This will never work. You can only download an older version of AE as a trial.
Mylenium

Hi! After Effects CC 2014 do not work with Blackmagic Intensity Pro.

After Effects CC, Premiere Pro CC 2014, Photoshop CC 2014 work correct with Blackmagic Intensity Pro.

Uninstall the Blackmagic drivers and install the latest version.
If that doesn't help, make sure you are using a comp size that matches a frame format supported by the Blackmagic card.
Rather than repeat myself, here are other threads where I've replied about similar issues. Please read through them.
AE CC 2014 Mercury Transmit kills odd sizes
mercury transmit doesn't work with my blackmagic studio 2 card
Problems with preview video with BM ultrastudio mini monitor and AE CC 2014
Here is more information about Mercury Transmit in After Effects CC 2014 (13.0): http://bit.ly/AE_video_preview

After Effects CC (2014) MacPro Performance??

I just installed the new After Effects CC (2014) on my 2013 MP with 2 D700s. I am not noticing any significant difference from the previous version of AE. GPUs are still showing as 2GB of VRAM (see below). I dropped in a 5K (5120x2700) R3D clip into a 1080p comp, scaled to width and tried to move the playhead, let alone play and it is extremely sluggish (media is on a G-Raid). Even at "low" debayer and 1/4 res I seem to max out at 20fps without ram previewing. Mercury Transmit is off, both "Viewer Quality" options are set to "Faster". Even with a 1080p ProResHQ file I can't get realtime playback without ram previewing.
What I can do to fix this?
"GPU Information"
Fast Draft:
Available
Texture Memory:
818.00 MB
Ray-tracing:
CPU
(GPU not available - incompatible device or CUDA driver)
OpenGL
Vendor:
ATI Technologies Inc.
Device:
AMD Radeon HD - FirePro D700 OpenGL Engine
Version:
2.1 ATI-1.20.11
Total Memory:
2.00 GB
Shader Model:
CUDA
Driver Version:
1.0 (5.0 or later required)
Devices:
Current Usable Memory:
Maximum Usable Memory:
System Details:
MacPro 5,1
3.5GHz 6-core
32GB Ram
AMD D700 GPUs
OS X 10.9.2
Single, 1920x1080 display connected.
Any help is greatly appreciated.

Tim,
Thank you for the replies.
Is this to say that to simply play a quicktime video file (no effects or adjustments made) in After Effects the expected behaviour is that it must be RAM previewed?
This is how After Effects currently works. It hasn't changed in many years. You can initiate playback without RAM Preview (press spacebar), but the playback speed will depend on how fast the frames can be cached to memory for playback, and will very likely not be real-time except for the simplest of comps.
This is exactly the change that I am looking for. In my opinion, "the simplest of comps" would be things like "a comp with a QT file and no effects/adjustments", "an Illustrator file moving in the example of a credit roll". Hopefully this will all be improved upon in future releases. I am looking forward to seeing them.
As per the After Effects blog post a few months ago about future improvements all that I (and I am confident that the majority of users will agree) would like to see is for After Effects to be significantly faster (think the improvement to the "search" feature in Premiere).
We also want to make After Effects faster. As I mentioned, we are currently focused on performance-related improvements to After Effects. The blog post you referenced was written while we were in the middle of developing the After Effects CC 2014 (13.0) release, and beginning to think about our next release. A side note here: performance in After Effects includes both rendering performance and interactive performance; that is, how fast After Effects allows you to work.
I will anxiously await these updates. As a note: I feel that interactive performance is a higher priority than rendering performance.
During the CC2014 release presentation on video there were multiple references to "not waiting for renders", except this is exactly what you have to do when working in After Effects.
Can you be more specific about what context you saw this in? Can you provide a link? "Not waiting for renders" is a fairly generic statement, so context is important. It may have been used in connection with the new text templates feature in After Effects CC 2014, which allows faster workflows between Premiere Pro and After Effects, or with Dynamic Link in general. Otherwise, I need to know how that phrase was used in order to understand your perception of it.
Yes, the context was always in relation to either dynamic linking with PPro, or Direct linking betweens PPro and SpeedGrade. However, the overall impression I got was that Adobe's goal with the video applications was to improve the interactive performance so that users can focus more on being creative and less on waiting for the software.
Could you please also address the issue of After Effects still recognizing the MacPro GPUs as having 2GB of memory instead of 12GB?
We have a bug open on this and are investigating.
Thank you. I was really hoping that the 2014 release would fix this, but understand that it is likely quite complicated and there are many other improvements/bug fixes that the team is working on. Are there any updates on when this expected? Is this effecting performance or just simply the readout in After Effects' GPU information.
I greatly appreciate you taking the time to address all of these concerns and am looking forward to the continued updates to the entire CC video suite.

No Audio After Effects CC 2014 Trial

Hi there,
I am a neeeewbie so please forgive my lack of knowledge of jargon etc!
I have trailed after effects before, and just updated to a new trial before looking at purchasing.
I had an old composition from an older trial that I have now opened in the new After Effects CC 2014. Annnd no audio. On anything. My sound effects, my vids, nadda. All MP3 format, all worked in previous After Effects with no issues.
Tried to create a new composition with a completely different audio file and just no audio during RAM preview at all.
Any suggestions or advice?

Oh dear
I have no idea haha!!!
Sorry
Sent from my iPhone

After Effects CC 2014 Graphics Card Issues?

Similar Messages

Maybe you are looking for