After Effects CC disk cache error on startup w/ immediate crash

I'm running a GTX 780 with 32GB of RAM, x1 240GB SSD (on which AE is installed) and x1 2.5TB HDD. Both show that they have more than enough space to cache the 10GB recommended by AE, yet whenever I open it up, it prompts a message box informing me that my disk cache folder is on a drive that does not have enough available space specified in my preferences. So I click OK, thinking that I'll be able to change this, but AE immediately quits as soon as the message box disappears. How can I change the preferences for AE without actually opening it? Or am I going about this the wrong way? Please help, Adobe Support was just about useless in this situation.

It's weird that your permissions fixing didn't fix it.
It's almost always that. This page suggests it and some other fixes: fixing permissions problem that impedes start of Adobe applications
Also, try running CC (version 12) and see if it works.

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    whenever i try to open my after effect it just says error 15 n dont work plzz help me out

    We cannot know. you are not telling us anything about your system, what kind of project, what footage etc. We don't even know what version of AE!!! In any case, run the Creative Suite Cleaner Tool, reinstall the program. If the issues persist, we realyl need a lot more info to help you.
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    -------------------------------------- Summary --------------------------------------
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    It says what it means: Download the MSVC runtimes from Microsoft and install them manually.
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    Hey Dan,
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  • After effects cs6 trial install errors

    Hello,
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    Hello Travelander,
    Welcome to the Forums. As Mylenium has already mentioned that the issue could be with the permissions, you may try to run the program as an administrator and check if it opens up.
    Regards
    Anand

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    What exact version of AE (down to the last decimal point)?

  • After effect has encounterd an error.

    hello,
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    [/ironside/4.0/mediacore/mediaLayer/videoFilterHost/Make/mac/../../Src/AEPluginV ideoFilterModule.cpp-107]
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    Your updates went all wrong and messed up things with MediaCore. I recommend you download the standalone installers for the updates for all related applications (AE, Adobe Media Encoder and Premiere) from the support pages and run them. If that doesn#t solve the issue, then I'm afraid you'll have to do a full re-install. Run the CS4 Clean Script before re-installing.
    Mylenium

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