After Effects CC installer failed to initialize?

I downloaded the After Effects CC Test Version on Mavericks, but i when i want to install it, it says: installer failed to initialize. I downloaded the
Adobe Support Advisor but it didnt find anything.

if you followed the steps in message 1, contact adobe support - http://helpx.adobe.com/contact.html?product=flash&topic=using-my-product-or-service

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After Effects CS6 Installer fails to initialize continuoesly

After Effects CS6 Installer fails to initialize numerouse times. Have tried alll that is suggested. Help Please

We cannot know. You are not providing any system information and other details.
Mylenium

Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Mid 2013) (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 93
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/Avast/components/fileshield/unsigned
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
        /Library/Application Support/Avast/components/proxy/unsigned
    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [running]    com.avast.update-agent.plist [Click for support]
    [loaded]    com.avast.userinit.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.avast.init.plist [Click for support]
    [loaded]    com.avast.uninstall.plist [Click for support]
    [loaded]    com.avast.update.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Aplicativo (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.2.1 [Click for support]
Safari Extensions: ℹ️
    Avast Online Security
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
    Destinations:
        HD Hayra [Local]
        Total size: 499.75 GB
        Total number of backups: 3
        Oldest backup: 2014-09-04 21:52:41 +0000
        Last backup: 2015-01-18 03:21:42 +0000
        Size of backup disk: Excellent
            Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
        31%    com.avast.daemon
        17%    lsregister
         5%    identityservicesd
         3%    WindowServer
         2%    coreservicesd
Top Processes by Memory: ℹ️
    147 MB    com.avast.daemon
    103 MB    Spotlight
    77 MB    Dropbox
    73 MB    ocspd
    60 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    1.84 GB    Active RAM
    1.47 GB    Inactive RAM
    628 MB    Wired RAM
    1.96 GB    Page-ins
    12 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 19, 2015, 04:27:45 PM    Self test - passed
    Apr 19, 2015, 02:41:40 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
    Apr 17, 2015, 12:00:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
    Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
    Apr 16, 2015, 11:01:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
    Apr 16, 2015, 09:39:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras h

Hi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Adobe After Effects CS6 Installation Failed

I couldn't instal AAE CS6 Although Ive logged in with my Adobe ID. Please help me Thanks!

What system? What exactly is the error?
Mylenium

I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor"

I just got creative cloud 2014 and decided to install After effects on my laptop. I get error to install Adobe Application Manager. I got AAM but installing it, I got an error message "Installer failed to initialize. Please download Adobe support advisor" Now, the support advisor is discontinued. What do I do?
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"Installer Failed To Initialize"? After Effects CS5 Mac, Help!!!

I'm in serious need of some help here. I downloaded the After Effects CS5 trial, but when I go and try to install it I get an error:
"Installer Failed To Initialize. Please Download Adobe Support Advisor To Detect The Problem"
I already tried Adobe Support Advisor, but it didn't detect any problems.
I tried re-downloading the file again, but still no luck.
I'm running an iMac with Mac OS X 10.6.2, Intel Core 2 Duo Processor.
Can anyone please help me?

Hi. I see this thread is old...last post is july 2010. However, since I just had a similar issue and since a google search brought me here, i figure id share my info with other who my hit this too...
i have os x 10.7 and am trying to install cs5.5 master collection. i kept getting the installer failed to initialize error.
by looking at the PDApp.log, i saw an error and fixed the issue causing the error...
my issue was when launching Install.app, it looks for ~/Applications and creates a folder "Adobe" in it. I had an alias in my home dir and the log showed the installer didnt see it as a valid directory.
by removing the alias, the installer then created the folder "~/Applications/Adobe" for me. However, since it created an empty folder named Applications, separate from the actual /Applications dir, this was not acceptible.
So, if i right click on /Applications and hit "Make alias" and move that to my home dir...same issue.
But, if i open Terminal.app and type "sudo ln -s /Applications" the seemingly same type of alias or "symbolic link" is created, but instead the installer see the dir as valid, and the install went flawlessly.
Hope this helps someone.

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tri

Windows 7 crashed after Creative Suite 6 Design and Web Premium completed an update. The only Windows restore point that worked was pre-installation of CS6 software. Now when trying to reinstall I get the 'installer failed to initialize' message. Have tried using the CC Cleaner Tool but nothing works? Any solution please. Was new computer and newly purchased CS6 software downloaded 2 days prior to the upgrade.

make sure you follow all the steps here, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Cs6 windows 8 after system refresh....installer fails to initialize

hi i was using adobe cs6 suite on my toshiba windows 8 machine. i had a problem and refresh my pc.during the process, windows removed all my apps. after the refreshing, i am trying to install back my cs6 suite but anytime i try install i get this error that.."installer failed to initialize" i downloaded adobe support adviser and it said there was a bootstrapper error ans also a restart wass pending. i restarted several times even after a windows update. the proble still persistsplease can somebody help me

Moved to CS forum.

I'm attempting to install cs6 and after hitting install the following message appeared: installer failed to initialize. please download adobe support advisor to detect the problem. well that has been discontinued...

i'm attempting to install cs6 and after hitting install the following message appeared: installer failed to initialize. please download adobe support advisor to detect the problem. well that has been discontinued...

rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit OS: Program Files x86\Common Files\Adobe\OOBE
32 bit OS: Program Files \Common Files\Adobe\OOBE

How to install Photoshop Elements 11 on Macbook Pro 10.8.3 after the installer failed to initialize

I tried several times to install Photoshop Elements 11 on my new Macbook Pro (10.8.3) but the installer failed to initialize and the Support Advisor inspection could not identify any issue. I went today to the Apple Store to get help and the Genius guy couldn't resolve the problem either. He told me to contact Adobe Support and he gave me an Adobe token number.
Does anyone knows how can I resolve this problem? Any help would be truly appreciate it!!!
Thanks a lot!!!

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html

Installer failed to initialize / cpsid_83578r3 / CS5 on OSX Mavericks

I own Adobe CS5 PRODUCTION PREMIUM and have successfully used it for a number of years on my Mac OS X computer. Recently I could not get After Effects to open so I uninstalled it, intending to reinstall it. I have recently installed the new Mac OS X "Mavericks" on my computer. Right now, I cannot get the disc installer to work--I get an error saying, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem." which I did:
cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
Click here for details and corrective actions related to this issue.
I have searched Adobe forums for solutions. However, I have found no solutions. I REALLY need this software to work for my new job. What do I need to do to get AE to install from my CS5 Production Premium discs? I can still use other CS5 programs, but not AE...please help!

Jneigh there is no need to post your token number as the service which allows us to collect the installation logs is no longer available.
Did you complete the steps in the referenced document at Install log error "Validate license at Pre-Chrome time" - http://helpx.adobe.com/creative-suite/kb/install-log-error-validate-license.html?

Error message: "Adobe Application Manager "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can

I receive a message when trying to open Photoshop CS6, Illustrator CS6, etc., then when I try to follow the directions for troubleshooting, the installer fails to initialize.
Error message: "Adobe Application Manager is needed to resolve this problem. However it is missing or damaged". Then, after download, the program fails to load and displays this message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can see how stable they are.. How do I get assistance with Installer issues?
Any helpful thoughts?

Hi David,
Kindly try out the steps in the below mentioned link to install Creative Cloud.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Installing DW CS5 on my new laptop running 8.1. Error message " Installer failed to initialize"

After the CD install failed with the "Installer failed to initialize" ewrror I contacted support and they gave me a download link... same error message.

That's strange, Are you checking at the below location ?
Windows 7 and Windows 8 : \Users\[user name]\AppData\Local\Temp
Run the installer again, and after error prompt, please collect the logs from TEMP folder(location stated above) and share.
You may follow the step suggested in http://helpx.adobe.com/creative-suite/kb/troubleshoot-error-messages-bootstrapper-cs5.html #main_Installer_failed_to_initialize_ as well.
- Manish

When I try to install Photoshop Elements I receive the error installer failed to initialize.

I am having the same issue. Purchased Photoshop Elements 10 just a few minutes ago, and even though the download (direct download of PSE10) seemed to go fine, I ran the installer and got a message reading, "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
After downloading and running Adobe Support Advisor, the message I got reads, "Inspection could not identify any issues. Please contact Adobe Support for further assistance."
Can you help?
Thanks,
Lindy

Thanks for your reply.
I have tried downloading and several times. I have used the Akamai downloading method and the direct download. I am able to download the .dmg file but not install the application.
I am on a Mac Pro 2.93 GHz running OS10.6.8, and I have plenty of RAM (8GB) and hard disc space (>350GB).
I have also placed a call to customer support. Waiting for a call back.
Again, thanks.
Lindy

Trying to install upgrade of PSE 13, Installer failed to initialize. :-/

I'm trying to install the upgrade after purchasing it for the Photoshop Elements 13. I get the 7z icon, open it go to PSE13 then SEt up and run it. Then I get a message saying "We've encountered the following issues. Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem. " Then I'm directed to a troubleshooting page that really has me going around in circles... What do I do??
Should I uninstall the version I currently have and try installing PSE 13 using the key code??
I've been trying to set this up for about 2 hours now and feel like I'm just going around in circles. Please help.

Angela_castro_p I would recommend reviewing your installation log files to determine why the installer is failing to initialize. Most likely you will want to review the PDApp.log in this situation as it should contain the error preventing initialization. For information on how to locate and interpret your installation log files please see Troubleshoot install using logs | Elements. You are welcome to post any specific errors you discover to this discussion.

After Effects CC installer failed to initialize?

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