After Effects CC is looking for a serial number. Where is it?

I have the Student and Teacher edition of CC and it keeps asking me for a Serial Number. Where can I locate it?

Adobe provided a Document for the problem as described:
Creative Cloud applications ask for serial number
Hope this helps

Similar Messages

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    I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

    Hello Nelson,
    Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
    You can download the update from following link:
    Adobe - Acrobat : For Windows
    Regards,
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  • Looking for my serial number under subscription on adobe acroBat pro X1 is chewing all of my important seconds in my life.

    Looking for my serial number under subscription on adobe acrobat pro X1 is chewing all of my important seconds in my life. I purchased today 19.99 and I want to start my testing in this software but there is no way I can find any serial number in my email or in my account?

    On May. 12, 2014, you purchased the Subscription of Acrobat XI Pro.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
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       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    I've purchased Flash CC 2014 and it is asking for the serial number, where can I find it??

    you don't use a serial number with your cc subscription.  you use your adobe id.
    close flash > open your cc desktop app > sign out of your app > sign back in to your app being careful to use the exact adobe id you used to subscribe to cc. > open flash pro.

  • I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number, where can I find this?  Thanks.

    I downloaded Aperture 3 from the App Store one year ago, it now asks for a serial number before I can open it, where can I find this?  Thanks.

    Hi...
    Since it's been a year since you download the app, delete the app then re download.
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    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
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  • Are you using After Effects and are looking for plug-ins?

    AV3software.com has all the plug-ing you are looking for, all centralized in one website all available via download at a very attractive price.
    Check it out www.av3software.com

    Hi Michael,
    That's not really the right forum for that, Adobe as an extensive list of those plug-ins on their own web sites, here's the link:
    http://www.adobe.com/products/plugins/aftereffects/main.html
    Best,
    PJ

  • Looking for my serial number

    I have loaded adobe photoshop elements 12 and now i am trying to load adobe premiere elements 12 from the same disk. Do i need a new serial number for this program? Can I get it using the same
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    hoagy424
    Right now I am staying with the understanding that you purchased the Photoshop Elements 12 Premiere Elements 12 bundle (both having installation files on your one installation disc).
    In the prior thread I wrote
    I suspected that once you processed the one redemption code for a purchased Photoshop Elements Premiere Elements bundle that you might have been presented with 2 serial numbers as the end result and not 1.
    When you went through the redemption process, after you inserted your one and only redemption code, were you given the option to select the Adobe program for which you sought the serial number? If so, in that first go around, did you then select Photoshop Elements 12 from a list displayed? If all that is the case, then my alternative might be to redo the redemption code process and this time select Premiere Elements 12 as the target program. If this is the right approach, then you should be offered a serial number for Premiere Elements 12 and that serial number should be different than the one that you obtained going through the process and selecting Photoshop Elements 12.
    Please review and consider. Adobe Chat may have the ultimate answer.
    More later.
    ATR

  • I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was

    I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
    RJ@

    Try to connect on Live chat one more time.
    Still not connected , better to contact Adobe Phone Support
    Click on Phone option and check once :
    Contact Customer Care

  • I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.

    I have downloaded After Effects via the creative cloud, however it still asks me for a serial number, and I cannot log in to the licencing site.
    Please help

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • Can't access Adobe After Effects CC - being asked for serial number

    Hi there,
    I've just spent an hour on a very slow customer chat box, and then it cut off.
    The guy gave me one suggestion: delete the database file from AppData > Local > Adobe > OOBE
    It didn't work.
    So, I'm not sure what to do. I can't access my product as it keeps asking for a serial number, but I'm on CC so I don't have one, as far as I know.
    Very frustrating.
    I appreciate any help you could provide.

    Hi TrickNick35 & Nerioo,
    Please follow the steps mentioned in the Kb Article mentioned below .
    CC Asking for Serial # http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Cheers,
    Kartikay Sharma

  • I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    I recently subscribed to Acrobat XI after the trial expired but when I went to activate it I was asked for the serial number. I only have the order number on the invoice. How do I get the serial number for the trial software that is on my computer?

    Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

  • After installing, why is lightroom asking for a serial number, when I am a CC subscriber

    after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

    I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

  • I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

    I'm paying for my creative cloud (student version) and my after fx trial version is over but it keeps asking me for the serial number. What can i do?

    Moving this discussion to the Creative Cloud Download & Install forum.
    Anebz I would recommend fixing the connection error preventing the applications from contacting our activation server.  You can find details on how to resolve the connection error at Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

  • I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original p

    I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?

    It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
    If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
    Hal

  • [svn:fx-trunk] 5473: Fix for bug around handling of constraints during and after effects were run , both for old and new effects.

    Revision: 5473
    Author: [email protected]
    Date: 2009-03-20 16:02:58 -0700 (Fri, 20 Mar 2009)
    Log Message:
    Fix for bug around handling of constraints during and after effects were run, both for old and new effects. Fix was to correctly record and handle styles that were set or not set in either state and to temporarily set width/height values for the duration of an effect if we disabled the relevant styles that affect width/height.
    QE Notes: None
    Doc Notes: None
    Bugs: SDK-17809
    Reviewer: Jason
    Testing: checkintests, Mustella Effects, ListDataEffects
    Ticket Links:
    http://bugs.adobe.com/jira/browse/SDK-17809
    Modified Paths:
    flex/sdk/trunk/frameworks/projects/flex4/src/mx/effects/effectClasses/FxAnimateInstance.a s
    flex/sdk/trunk/frameworks/projects/framework/src/mx/effects/Effect.as

    Revision: 5473
    Author: [email protected]
    Date: 2009-03-20 16:02:58 -0700 (Fri, 20 Mar 2009)
    Log Message:
    Fix for bug around handling of constraints during and after effects were run, both for old and new effects. Fix was to correctly record and handle styles that were set or not set in either state and to temporarily set width/height values for the duration of an effect if we disabled the relevant styles that affect width/height.
    QE Notes: None
    Doc Notes: None
    Bugs: SDK-17809
    Reviewer: Jason
    Testing: checkintests, Mustella Effects, ListDataEffects
    Ticket Links:
    http://bugs.adobe.com/jira/browse/SDK-17809
    Modified Paths:
    flex/sdk/trunk/frameworks/projects/flex4/src/mx/effects/effectClasses/FxAnimateInstance.a s
    flex/sdk/trunk/frameworks/projects/framework/src/mx/effects/Effect.as

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