After effects cc - Mp3 and wav file

I am having a problem with audio in after effects cc. I have added an mp3 audio file (narration) which works and sounds fine, however as i add another track (the music) and press ram preview an audio errors occurs on the new track.
I have tried changing between wav and mp3 formats however i am still getting the same problems.
1. The audio jumps
2. The audio seems scrambled, parts of the track play when they shouldn't (for instance when the introduction should be playing the 1st verse plays instead)
I am using - 64bit windows home premium,
What is causing this and how do i fix it?
thanks

You have an issue with your audio hardware and AE is unable to get it to play and mix multiple audio streams in realtime. Update the driver, configure it properly. Otherwise apply a dummy audio effect to the layers to enforce rendering to memory instead of realtime playback.
Mylenium

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Hi Mukul
Thanks for that answer! Can we take it one step further and clarify something please?
Imagine that one has a MP3 file they successfully import into Captivate. It gets converted to WAV upon import. If the user does not modify it in any way during the edit process, is the same MP3 used when publishing? Or is it modified in any way going back out?
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Highlight a mp3 with the mouse, then get info from the finder. (Right click or click+control key.) A window will open up with the mp3 info. Scroll down to where it says, "Open with:." Click on the tab to pick an application to open the mp3 with. If Quicktime doesn't show up in the drop down menu, pick OTHER at the bottom of the menu. The Application window (folder) should open up, if not, navigate to you Application folder. Scroll down to Quicktime and pick for the application to open the mp3 with. Done. Do the same with a wav file.
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system specs are as follows
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.061219-0311)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DM051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Pentium(R) D CPU 3.20GHz (2 CPUs)
Memory: 2046MB RAM
Display Devices
Card name: RADEON X600 Series
Manufacturer: ATI Technologies Inc.
Chip type: RADEON X600 (0x5B62)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1280 x 960 (32 bit) (60Hz)
Monitor: Hitachi CM812
Monitor Max Res: 1600,1280
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6677 (English)
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SigmaTel Audio
Alright, now that's out of the way, heres the error i get.
Adobe After Effects CS3 has encountered a problem and needs to close. We are sorry for the inconvenience.
Error signature
EventType : BEX P1 : AfterFX.exe P2 : 8.0.0.298 P3 : 465d3a47
P4 : AfterFX.dll P5 : 0.0.0.0 P6 : 46348371 P7 : 00111a69
P8 : c0000409 P9 : 00000000
This happens every time i try to import any kind of file. And I'm running the trial version of AE btw.
Now heres the things i have already tried.
1)Reinstalling After Effects repeatedly.
2)updating quick time
3)Deleting the pref file
4)removed any and all plug-ins
5)Deleted the OpenGL file
6)changed by screen resolution.
7)closed down anti-virus programs
8)Tried various ways of importing files, like drag and drop
9)tried importing different files.
10)Restarting my computer after attempting the all above^
I have also been to the general specialist website already thank you very much.
Edit: Now i have also tried uninstalling quick time and all of the video codec packs on my computer, this also didn't help (i did remember to restart afterwards)
Edit: Also, i started a new thread because nothing in any of the other threads on this same or similar errors was at all helpful to me.
edit3: i might also add that i have after effects 6.5 and it works just fine, though its much older.

You can contact Adobe Technical Support for help with issues like this. You are entitled to a certain number of free calls for "installation issues, basic usage questions, and troubleshooting unexpected behavior for documented features".
For information on what free technical support you're entitled to, see this page:
http://www.adobe.com/support/programs/customer/gss.html

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Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of

if you can help me please alguin
Adobe Creative Cloud because I do not get After Effects among others but I try to install software from the page but I give After Effects download shareware and says downloading but nothing comes give him retrying but nothing even leave the application of Adobe Creative but nothing help

Without proper system info and otehr technical details nobody can tell you anything.
Mylenium

After effects cc - Mp3 and wav file

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