After Effects cc not starting due to optix.1.dll error or not designed for Windows

Hi support team,
I cannot open after effects cc due to a problem with a optix.1.dll error . Attached is a sreen shot. I suspect is the nvidia video card that has problems.
Anyone one has the same problems? Any solutions for this? Thank you.
Regards,
Elias Lo

Hi Todd,
Thanks for your reply. I managed to solve it by reinstalling the After Effects CC. This error occurred when I haven't updated my laptop , especially the video card updates. Therefore , optix.1.dll is only 0kb as a file , in the support file for AE cc.
I hate the GeForce experience by Nvidia. One of its updates caused Windows to prevent starting. I have to reinstall Windows and reinstall Adobe Creative Cloud, hence the issue. Thanks Todd , will always be an Adobe supporter.
Regards,
Elias Lo

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