After Effects Crashes and Can't Find My OpenGL Card?

I have After Effects CS5 (latest version) and it crashes whenever I try to add the "Knoll Light Factory" effect into my composition.  Sometimes it will let me add the effect only to crash after I move or mask the layer.  It tells me: , , and
when it crashes.  This didn't happen about a month ago.  Anyways, after looking at some websites online, I tried to disable/enable OpenGL in the preferences window.  When I clicked on "OpenGL info", it tells me that I don't have a compatible OpenGL video card.  I know this isn't true because I remember turning off OpenGL a month or 2 ago.  Does anyone know what I can do?  Please help.

Make sure that you have the most recent version of Knoll Light Fatory.
If this plug-in is causing After Effects to crash, then contact Red Giant Support for help with their problematic software.
Regarding OpenGL, go through the troubleshooting steps here:
http://kb2.adobe.com/cps/405/kb405948.html
But note that you aren't missing musch if you don't use OpenGL in After Effects.

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