After Effects CS5.5 Support

I apologize if this is the wrong forums for this, but I was wondering how long CS5.5 will be supported. I recently won anauction on ebay for After Effects CS6, but as it turns out the guy doesn't have After Effects CS6.
He is, instead, offering me the full CS5.5 Master Suite for the price I originally paid: $210. Now, I understand After Effects CS6 is a much better program than AE CS5.5, but I think Photoshop and Illustrator make up for the cost of that. Plus Premiere, although I already have Sony Vegas.
Now, my question is this: Will these programs work and run on Windows 10 systems? I am currently on a Windows 7 machine but plan on upgrading sometime next year.

tracksters3d wrote:
I recently won anauction on ebay for After Effects CS6, but as it turns out the guy doesn't have After Effects CS6.
He is, instead, offering me the full CS5.5 Master Suite for the price I originally paid: $210.
Sounds fishy to me.

Similar Messages

  • Does after effects cs5 support jpeg 2000 images?

    HI,
    I am using photoshop cs5 and after effects cs5.
    does after effects cs5 support jpeg 2000 images?
    if not,then  do we have something like encoder or decoder or plugin to make this thing work?
    Vinay

    I run AE 8 at work, and I have absolutely no problem with Jpeg 2000 stuff.  I don't see why you would on AE 10. 
    And if you don't have it already, go download the latest version of Quicktime 7.  Don't get Quicktime 10 or X or whatever they call it: it's a train wreck ready to happen.  If you steel yourself to spend an extra 35 bucks, you can get Quicktime Pro, probably one of the most versatile little pieces of software available.

  • Help, can't install Adobe After Effects CS5 (trial)

    I tried to install the trial version of Adobe After Effects CS5 trial version and it doesn't work, when I opened the setup application it was all working fine until the installation, it went for a little bit then stopped and came up with an error message. I'm not sure what's going on, some people on other forums say you need to turn off antivirus and run as administrator but it still doesn't work.
    Details of my computer:
    RAM: 2GB
    Disk Space: 230GB HDD (approx.) 147GB remaining
    Operating System: Windows 7 Professional 64bit
    Processor: Intel(R) Core(TM)2 Duo
    T5450 CPU 1.66GHz 1.67 GHz
    Any help please?
    If you want to see the error message just ask

    Well anyway here's the error message (it's rather long):
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 52 error(s), 50 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe After Effects CS5 Support: Install failed
    ERROR:  - Adobe Media Encoder CS5 X64: Install failed
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed
    ERROR:  - DynamiclinkSupport: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Presets: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - Pixel Bender Toolkit: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - AdobeJRE: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - AdobeMotionPicture CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

  • After Effects CS5 Installation Problem

    I'm running Windows 7 64 bit and can't seem to install a trial verion of CS5 After Effects.  I have a licensed version of CS5 Design Basic installed.  I've followed all of Adobe's troubleshooting tips and Adobe Support Advisor is not detecting any problems.  Any thoughts or help is greatly appreciated!  The error log is as follows:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 54 error(s), 51 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: MsiConfigureProductEx failed with error: 1612
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_US: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party RoyaltyContent Wrapper: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Adobe Player for Embedding: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeHelp: Install failed
    ERROR:  - Camera Profiles Installer: Install failed
    ERROR:  - Adobe After Effects CS5 Third Party Content Wrapper: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe After Effects CS5 Support: Install failed
    ERROR:  - Adobe Media Encoder CS5 X64: Install failed
    ERROR:  - Adobe After Effects CS5_AdobeAfterEffects10en_USLanguagePack: Install failed
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Adobe Media Encoder CS5 PCI WRAPPER X64: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - AdobeColorVideoProfilesAE CS5: Install failed
    ERROR:  - DynamiclinkSupport: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe After Effects CS5 Presets: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - Pixel Bender Toolkit: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Adobe After Effects CS5: Failed due to Language Pack installation failure
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - AdobeJRE: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - AdobeMotionPicture CS5: Install failed
    ERROR:  - Adobe AIR: Install failed

    Verify that your computer meets the minimum system requirements:
    http://kb2.adobe.com/cps/836/cpsid_83637.html
    Be sure to check each item.
    Also, see this page:
    http://kb2.adobe.com/cps/843/cpsid_84332.html

  • After Effects CS5 Crashes At Startup

    I have been looking all over for the solution to this problem, but nothing I have found has worked so far.
    I have taken out all of the plugins and tried.
    Uninstalled AE CS5 and downloaded a fresh copy
    Taken out all fonts
    Yet I still get an error message which states
    "Crash in progress. Last Logged message was: <6552> <AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\Required
    Does anyone know what the solution might be?
    Thanks

    I have now tried several different things, including going through the OpenGL troubleshooter on the adobe website.
    I uninstalled all the plugins, fonts, deleted AE files etc. I then opened a new user on my PC and it worked! But when I tried opening it for the second time it came up with the same error message.
    This happened straight after I installed all the Cycore FX plugin, so I repeated everything as before and opened a new user account. I didn't install anything and like before it opened up the first time, but the second time it crashed with the same message without me having changed or installed anything!
    So to summarise:
    A new user account in windows allows me to open AE once, the second time it crashes.
    Should I just leave AE open all the time? That seems to be the only thing that works!
    Regards,
    Peter

  • After effect CS5 crash opening

    Hello,
    Installed the trial of CS5,
    and few days after using it got this crash opening message.
    Unable to open after effect
    I uninstalled all the suite.
    re-installed > same crash.
    reboot
    un-installed the Black Magic extreme hd driver > same crash
    reboot
    un-installed the video card driver, put some new and fresh one > same crash
    reboot
    Went to a nice trip into the registry  >  remove all the un-necessary bits lefts over by the CS5 suite in the system.
    reboot
    re-install the suite.
    HA!  >> it works !!
    great...
    2 days later >   SAME ERROR MESSAGE !!!    SAME  CRASH  !!!!....
    hum.....
    what do you say adobe ??
    thanks..
    My PC >
    NVIDIA System Information report created on: 05/11/2010 11:40:46
    System name: WORKSTATION-022
    [Display]
    Processor:        Intel(R) Xeon(R) CPU           E5520  @ 2.27GHz (2267 MHz)
    Operating System:    Windows 7 Ultimate, 64-bit
    DirectX version:    11.0
    GPU processor:        Quadro FX 4600
    Driver version:        197.59
    CUDA Cores:        96
    Core clock:        500 MHz
    Shader clock:        1200 MHz
    Memory clock:        700 MHz (1400 MHz data rate)
    Memory interface:    384-bit
    Total available graphics memory:    4095 MB
    Dedicated video memory:    768 MB
    System video memory:    0 MB
    Shared system memory:    3327 MB
    Video BIOS version:    60.80.0E.00.01
    IRQ:            16
    Bus:            PCI Express x16
    [Components]
    nvCplUI.exe        2.8.322.02        NVIDIA Control Panel
    nvWSS.dll        6.14.11.9759        NVIDIA Workstation Server
    nvViTvS.dll        6.14.11.9759        NVIDIA Video Server
    nvMoblS.dll        6.14.11.9759        NVIDIA Mobile Server
    NVSTVIEW.EXE        7.17.11.9759        NVIDIA GeForce 3D Vision
    NVSTTEST.EXE        7.17.11.9759        NVIDIA 3D Vision Test Application
    NVSTRES.DLL        7.17.11.9759        NVIDIA 3D Vision Module  (0)
    NVMCTRAY.DLL        8.17.11.9759        NVIDIA Media Center Library
    nvDispS.dll        6.14.11.9759        NVIDIA Display Server
    NVCPL.DLL        8.17.11.9759        NVIDIA Compatible Windows7 Display driver, Version 197.59
    NVCUDA.DLL        8.17.11.9759        NVIDIA CUDA 3.0.1 driver
    nvGameS.dll        6.14.11.9759        NVIDIA 3D Settings Server

    >>  un-installed  the  application...
    problem was still there.
    remove in the registry >   EVERY THING THAT WAS   CS5  related !
    installed the application.
    WORKS FINE ! ...
    great...
    because of the pluggins situation i kept CS4  to  do  the  work.
    and when sapphire released the CS5  version  >  OK  !  we purchased  the license for it  !
    I barly used since then, focusing on finishing some prod with a safe CS4 .
    And then today !...
    THE same problem is back !...
    here is the APPLICATION EVENT VIEWER LOG
    Faulting application name: AfterFX.exe, version: 10.0.0.458, time stamp: 0x4bb2fd36
    Faulting module name: AfterFXLib.dll, version: 0.0.0.0, time stamp: 0x4bb334d6
    Exception code: 0xc0000005
    Fault offset: 0x00000000004ea5a4
    Faulting process id: 0x19e8
    Faulting application start time: 0x01cb17f0e0ba353a
    Faulting application path: F:\ADOBE\Adobe After Effects CS5\Support Files\AfterFX.exe
    Faulting module path: F:\ADOBE\Adobe After Effects CS5\Support Files\AfterFXLib.dll
    Report Id: 24dfc6d4-83e4-11df-a516-003048babbd9
    and a screen grab of the problem.
    thanks!
    yann

  • Required Directory. C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\Required

    That is the error i get when i open After Effects CS5.5 it hapens shortly after it shows me that purple square thing in the middle. then it says to go here. someone help me it worked before i noticed i needed to update. I was on CS5 for the longest time and i did the update for CS5.5 and now its not working!

    We need more info on your system. Not much point to it otherwise. Also did you attempt a reinstall? Run as admin? turn off security stuff?
    Mylenium

  • Mac OS 10.7 (Lion) won't start After Effects CS5.5 because it's a powerpc app!?

    I've had CS 5.5 Master Collection installed on my Mac since it came out. All the CS 5/5.5 apps I've used up to now have worked fine, in 64-bit mode (Photoshop, Illustrator, Acrobat Pro, InDesign). Now I need to use After Effects, but I can't get it to start.
    First it said it couldn't rename a Workspaces.xml file in the preferences directory in my home folder. In fact, there was no such file there at all. Nothing to rename. So, I uninstalled After Effects using its uninstaller; then reinstalled it from the install DVDs.
    Now, it fails on startup saying the After Effects CS5.5 application cannot be run because PowerPC apps are no longer supported. True: OS X no longer runs apps that require Rosetta. CS 5.5 is does not require Rosetta; it's compatible with Lion. The OS 10.7 Known Issues KB article says nothing about After Effects: http://kb2.adobe.com/cps/905/cpsid_90508.html?promoid=JBQYY
    So...what's going on? I need this thing working for a project with a deadline! I don't get it. Anybody seen this before? (I didn't find anything in the discussions about it, nor Google...)

    Interesting article, but I knew I was leaving PowerPC apps behind when I moved to OS 10.7, and Adobe claims that After Effects CS 5.5 is fully compatible with Lion. But you must be right about prefs; there's gotta be something causing the Mac OS to think this version of CS is ancient...
    Since my initial message, I've tried and failed to find any details about how to select the right prefs to delete. I also ran Disk Utility to repair permissions on my system drive. That got rid of the PowerPC error:) Now on startup AE says mediacore fails to initialize. I can choose to quit or continue on that error, but continuing just results in another error that says dynamiclinkmanager unexpectedly quit, and then AE locks up and I have to force quit it. Not much progress!
    No other answers on this so far... Before I uninstall the entire Creative Suite and then delete all Adobe system and hidden files everywhere, any more suggestions? Or a list of the right prefs I should trash?

  • Photoshop CS6 PSDs into After Effects CS5.5

    Hi there,
    Our graphics department have recently upgrade Photoshop to CS6 version 13.0 x64. I am trying to open a .psd file they have created in After Effects CS5.5 version 10.5.1.2. However I get the following message:
    'After Effects error: could not open (.psd name) because it is not a valid Photoshop document. ( 51 :: 19 )'
    Is there any way they can save their photoshop files differently so that they will open or do I need to upgrade to After Effects CS6?
    Thanks in advance for the help.
    (wasn't sure whether to post this here or in the photoshop forum - thought I would try here first though)

    I've never encountered such an issue, and switch between both versions regularly.  On the machine I'm working on right now I have CS6 Creative Cloud installed, but do most of my AE work in CS5 or 5.5 because the clients I'm working for haven't upgarded yet.  But all my PSD work is done in CS6. 
    Is there anything unusual in the file, ie 3D content?  As Mylenium says, PS 3D has changed and is no longer supported by AE.  Otherwise, are you moving between platforms, ie Windows to Mac?  Does the file have a valid PSD extension?

  • Why does my After Effects CS5.5 keep crashing on me when I switch to other apps?

    I have Adobe After Effects CS5.5 (v.10.5.1) and it keeps crashing when switching between AE and other programs.  Here's a video so you can see what's happening.
    I don't have any special plug-ins loaded except for what came with the program.  OpenGL rendering is turned on and have tried turning it off to see if it make the problem go away and it doesn't make a difference.
    Greatly appreciate any assistance I can get on this.
    Computer System
    Dell Precision M6600 Laptop
    Intel(R) Core(TM) i7-2920XM CPU @ 2.50GHz
    16GB RAM
    2GB NVIDIA Quadro 4000M
    Driver Version 285.62
    Optimus is turned off so it's just the Quadro 4000M Card - no Intel HD Graphics in the background
    413GB Free (687GB Total) Primary HD
    200GB Free (250GB Total) D Drive
    Windows 7 64-bit SP1 Professional
    Adobe Master Collection CS5.5 (Website Download)
    After Effects v.10.5.1 Update (Website Download version)

    I opened the Event Viewer and it listed the problem as an Application Error. Here is the information that it gave me.  Is the .dll file that it's listing causing my problem?
    Log Name: 
    Application
    Source:   
    Application Error
    Date:     
    12/12/2011 9:25:48 PM
    Event ID: 
    1000
    Task Category: (100)
    Level:    
    Error
    Keywords: 
    Classic
    User:     
    N/A
    Computer: 
    adsfa-PC
    Description:
    Faulting application name: AfterFX.exe, version: 10.5.1.2, time stamp: 0x4dc4fb01
    Faulting module name: NtrigInterfacePressure.dll_unloaded, version: 0.0.0.0, time stamp: 0x4d2dae27
    Exception code: 0xc0000005
    Fault offset: 0x0000000037e16090
    Faulting process id: 0x161c
    Faulting application start time: 0x01ccb946c75ad65a
    Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe
    Faulting module path: NtrigInterfacePressure.dll
    Report Id: 25e2b81d-253a-11e1-9bd8-90004edb40d6
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-12-13T03:25:48.000000000Z" />
    <EventRecordID>11585</EventRecordID>
    <Channel>Application</Channel>
    <Computer>adfsa-PC</Computer>
    <Security />
      </System>
      <EventData>
    <Data>AfterFX.exe</Data>
    <Data>10.5.1.2</Data>
    <Data>4dc4fb01</Data>
    <Data>NtrigInterfacePressure.dll_unloaded</Data>
    <Data>0.0.0.0</Data>
    <Data>4d2dae27</Data>
    <Data>c0000005</Data>
    <Data>0000000037e16090</Data>
    <Data>161c</Data>
    <Data>01ccb946c75ad65a</Data>
    <Data>C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\AfterFX.exe</Data>
    <Data>NtrigInterfacePressure.dll</Data>
    <Data>25e2b81d-253a-11e1-9bd8-90004edb40d6</Data>
      </EventData>
    </Event>
    Any ideas? 
    Thanks - jjgleim

  • Premiere and After Effects CS5.5 crash on startup

    I had been using Production Premium CS5.5 for a few months without any problems. Then there was a power outtage a couple nights ago and since then Premiere and After Effects crash whenever I try to open them. I get an error message like:
    Crash in progress. Last logged message was: <5980><AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\Required
    The rest of the programs still work fine. I reinstalled a few times, used the Cleaner tool and also tried some solutions on this page:http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html, but no luck.
    My last installation actually didn't give me any fatal errors or errors, but AE and Premiere still don't work.
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 2 warning(s)
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
    WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging%20Area\windows\pb_app.ic o42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    I'm using Windows 7 on a custom-built PC with i7-2600 processor and 16GB RAM, ASUS P8Z68-V/GEN 3 mobo, 560 Ti graphics card, 80GB Intel SSD for boot drive.
    Note: I actually planned on upgrading to a new 120GB SSD next week and doing a clean install, do you think that could also fix this problem?

    Browntimmy I would recommend posting in those product specific forums with your inquiry.  There is troubleshooting steps which can be employed for both products which are not install related.  The link to the forums is as follows:
    http://forums.adobe.com/community/aftereffects_general_discussion
    http://forums.adobe.com/community/premiere/premierepro_current

  • Is After Effects CS5.5 PowerPC-only? (Installation Problem)

    I just installed Adobe Creative Suite 5.5 Production Premium on a new (2012) Mac Mini (Intel Core i7 processor) running OS X Mountain Lion 10.8.2.  Most of the apps installed correctly, but After Effects CS5.5 gives me the following error when I try to launch:
    You can't open the application "Adobe After Effects CS5.5" because PowerPC applications are no longer supported.
    I tried uninstalling and re-installing the app (along with Flash Catalyst, which also fails), but the error remains. What's the deal here? Is it an installation problem, or is After Effects CS5.5 truly incompatible with my new hardware/OS?  Any suggestions appreciated.

    Okay, answered my own question.  I was installing on a Mac Mini, which doesn't have an optical drive, so I was using a remote optical drive to install across my network.  Turns out that confused the installer.  I ended up copying the install DVD onto a flash drive and installing from that.  Problem went away.

  • Nikon D7000 .MOV files in Premiere Pro and After Effects CS5.5

    I recently upgraded from Production Premium CS5 to CS5.5. Initially Nikon D7000 .MOV files used in previous CS5 Premiere Pro project would not play well in CS5.5. Now .MOV files do work in both PP and AE CS5.5. Here are the steps I followed. Not recommending you follow my steps exactly, just providing info for those that are interested.
    1.       Launch Premiere Pro CS5.5 and open previous PP CS5 project, convert project to CS5.5 and rename project file as not to replace previous CS5 project file.
    a.       At this point .MOV files do not play in new project or in AE CS5.5
    b.      Close Premiere Pro and After Effect if still running.
    2.       Using Adobe Bridge CS5.5, batch rename;
    a.       Make copies of original files to new folder location while renaming file extension from .MOV to .mpg
    b.      Let Adobe Bridge finish creating all new thumbnail previews.
    c.       Leave Bridge running in background.
    3.       Launch Premiere Pro CS5.5, let Premiere finish recreating thumbnail previews if needed.
    a.       Attempt to preview existing .MOV file in project. It worked for me.
    b.      Attempt to play sequence containing .MOV files. It worked for me.
    c.       Attempt to play or modify sequence .MOV files in AE CS5.5 via Dynamic Link within Premiere. It worked for me.
    d.      Close Premiere Pro project and AE projects if open.
    4.       Create new Premiere Pro project and sequence
    a.       Import a different Nikon D7000 .MOV file not previously used or renamed.
    b.      Attempt to play this newly imported .MOV file. This worked for me as well.
    c.       The new, previously un-renamed .MOV file also worked in AE CS5.5 for me.
    I will perform additional tests but at the moment Nikon D7000 .MOV files are working for me in CS5.5 after initially performing a batch rename in Bridge CS5.5 from .MOV to .mpg and letting Bridge create preview files. Even .MOV files not renamed now work.
    An example of Nikon D7000 footage edited with Adobe Premiere Pro CS5.5, After Effects CS5.5, and Sound Booth CS5 can be seen on my blog, http://stevelandonsmyth.typepad.com/steve-landon-smyths-blog/2011/07/my-first-hd -video-shoot-with-nikon-d7000.html
    My system: MacBook Pro 17" 2.3 GHz i7 quad core, 8GB RAM, 500MB SSD
    Message was edited by: Steve Landon-Smyth

    Hello,
    I see 2 post in this thread from Todd that say they are working on a fix and it should be out soon.  One is from July, the other from August.  It is now Sept 7th and I still see no patches or fixes for any bugs.  I spent 400 dollars on an upgrade, but is this upgrade going to be supported?
    This is making me rethink upgrading to the .5's in the future.
    It is a minor bug to most, but in that sense it should be an easy quick fix. Am I wrong? Is this really a complicated issue?
    I apologize if this comes off like a rant, but thats kinda what it is.  It is not hard to batch rename files, but its a pain to have to relink all those files in PP.

  • Mercury Engine in After Effects CS5.5? Or, why is After Effects so much slower the Premiere Pro?

    Take this quote :
    "by Todd Kopriva on Apr 25, 2010 at 8:08:14 am
    'Mercury' is a marketing name for these performance improvements in Premiere Pro: - multiprocessing
    - multithreading
    - 64-bit application
    - use of CUDA to to some processing on supported hardware 
    The first three of these are in After Effects CS5. (The first two have been in After Effects for much longer.)"
    However, if I drop my Canon 5D Mark II footage (h264) into Premiere Pro it plays back SO MUCH better then the exact same footage in After Effects. Why is that? I DO NOT have an NVideo card and I have NOT applied any effects or scaling to the clip, just raw footage dropped into each program.
    I do notice that After Effects has to render to play back (green bar being generated above footage). But it does slow very slowly, like 9fps. Premier Pro seems to cruise right along at near realtime. This is 24fps 1080p footage. One other point of interest, I have encoded the clip into Cineform codec as well. On Premier Pro I can tell a difference, the cineform scrubs a lot smoother then the original H264 clip. But, again, in After effects both the h264 and Cineform clips are very slow to render and scrub.
    Any improvements along these lines for CS5.5?
    Am I just missing something obvious?
    Thanks for any info,
    --greg.

    Gregory Seattle wrote:
    I think the problem is that hitting the space bar and hitting '0' (ram preview) both draw that green bar, and both seem to use it if it is already there. I guess the real difference is how that green bar gets generated. It does seem to get generated faster when I ram preview as opposed to hitting the space bar. Using both cores I have I guess (early 2009 24" iMac).
    When you hit the space bar, AE TRIES to play back as it renders each frame.  Imagine what happens if it's a comp with 120 3D layers that all accept lights and cast shadows.  That's why you don't use the space bar.
    In a RAM Preview, AE fills up the memory available to it with rendered frames, then plays them back from RAM.  Depending on processor speed, dimensions of comp & frame rate, this may or may not be real time, but there are ways to get real time.  With the space bar, you don't stand a chance at real time.
    Gregory Seattle wrote:
    From what I hear new iMacs are due out soon with the new Thunderbolt (!) and Sandy Bridge processors/chipsets. Should be a LOT faster then what I have now.
    For AE work I'd say maybe yes, maybe no.  To make AE REALLY speedy, you need a lot of processor cores and a boatload of RAM.  iMacs aren't known for either of those things.

  • After effects cs5.5 error

    Hi everione, can you please helpe me!! I just installed the adobe after effects cs5.5 and when i startup the program it says "After Effects error: Crash in progress. Last logged message was: <4532> <AppDirs> <5> Required Dir= C:\Program Filles\Adobe\Adobe After Effects CS5.5\Support Files\ Required" Please can you help me?

    VFXcrazyeffects wrote:
    Hi everione, can you please helpe me!! I just installed the adobe after effects cs5.5 and when i startup the program it says "After Effects error: Crash in progress. Last logged message was: <4532> <AppDirs> <5> Required Dir= C:\Program Filles\Adobe\Adobe After Effects CS5.5\Support Files\ Required" Please can you help me?
    Are you saying you installed AE only from the CS5.5 package?

  • After Effects CS5 crashes when I make a selection in the destination field of BCC Morph plug-in

    Steps to reproduce bug:
    1.Open AE
    2.Create a composition
    3.Import photos (.png)
    4.Put photos on timeline
    5. Add BCC Morph from Effects&Presets BCC7 OpenGL to first photo on timeline
    6. Select Source Unwarped in Render Mode field
    7. Select 2nd photo in Destination field
    Results: AE crashes
    Error messages displayed for several attempts:
    A.Crash occurred while invoking effect plug-in BCC last logged message 4424, 4604
    B.Crash in progress. Last logged message was : <5000> <DynamicLink><5> C:\ Program Files (x86) \Common Files\Adobe\dynamiclink/CS5/dynamiclinkmanager.exe
    C. AE can't continue: sorry AE has crashed. See www.adobe.com/support/products/aftereffects.html for know issues (0 :: 42)
    Expected results:
    Able to continue selecting options (setup the duration of the Morph by adding a key frame using the Key Marker)
    What I've tried so far:
    -  I verified I have the latest version of After Effects
    - I Removed the OpenGL plug-in from the After Effects plug-ins folder and After Effect still crashed
    -  My PC meets the minimum requirements for After Effects
    - My video card driver is the most current the manufacture has available to date
    Video information: NVIDIA, GeForce GTX 480, driver ver 266.58
    Prod Name: After Effects CS5
    Prod Ver: 10.0.1.19
    OS: Windows 7
    OS Ver: 64-bit
    DirX: 11
    BCC ver: 7.0.7.200
    Processor: Intel(R) Core(TM) i7 CPU
    Memory: 6.00 GB

    Sorry, but you are at the wrong forum; this one is only for disc
    ussions on the forums themselves. The After Effects forums is here:
    http://forums.adobe.com/community/aftereffects_general_discussion

Maybe you are looking for