After effects CS5 crashes when Previewing or rendering
I installed after effects CS5 on my mac last night and it crashes every time i want to preview or render a sequence. I have CS4 installed on the same machine and the same project works fine. I have spoken to Adobe support three times and gone through the same questions with them (three times) and nothing seems to help.
I have installed the same copy of After effects onto my laptop and it works fine - the laptop is running OS 10.6.2 and my main machine is running 10.6.3
I have tried deleting prefs and Open GL drivers but these also do nothing to help
Any ideas would be most appreciated?
Mylenium you are a star!
I'm not sure which one of your answers it was but it was one of two things. I deactivated all my fonts as well as removing the quicktime codecs from my quicktime pro 7. It may have been that i have recently added a second HD to my mac from an older mac that also had quicktme on it as i removed the codecs from that also and it all works fine now.
Thanks a bundle for your help
Terry
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Page 2: After Effect can't continue: sorry, After Effects has crashed. See http//www.adobe.com/support/products/aftereffects.html for known issues. If you still can't reslove the issue, please contact Adobe Technical Support (2).
( 0 :: 42 )
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C. AE can't continue: sorry AE has crashed. See www.adobe.com/support/products/aftereffects.html for know issues (0 :: 42)
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OS: Windows 7
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DirX: 11
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ussions on the forums themselves. The After Effects forums is here:
http://forums.adobe.com/community/aftereffects_general_discussion -
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Lost. very lost.Please try these tips and report back:
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Process: After Effects [356]
Path: /Applications/Adobe After Effects CS5/Adobe After Effects CS5.app/Contents/MacOS/After Effects
Identifier: com.adobe.AfterEffects
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Code Type: X86-64 (Native)
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Processor: 2.93 Ghz Intel Core i7
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ATI Radeon HD 5750:
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Type: GPU
Bus: PCIe
PCIe Lane Width: x16
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Vendor: ATI (0x1002)
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Revision ID: 0x0000
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Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
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Best Wishes
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First sorry for my bad English :x
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Hey everyone,
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After effect CS5 crash opening
Hello,
Installed the trial of CS5,
and few days after using it got this crash opening message.
Unable to open after effect
I uninstalled all the suite.
re-installed > same crash.
reboot
un-installed the Black Magic extreme hd driver > same crash
reboot
un-installed the video card driver, put some new and fresh one > same crash
reboot
Went to a nice trip into the registry > remove all the un-necessary bits lefts over by the CS5 suite in the system.
reboot
re-install the suite.
HA! >> it works !!
great...
2 days later > SAME ERROR MESSAGE !!! SAME CRASH !!!!....
hum.....
what do you say adobe ??
thanks..
My PC >
NVIDIA System Information report created on: 05/11/2010 11:40:46
System name: WORKSTATION-022
[Display]
Processor: Intel(R) Xeon(R) CPU E5520 @ 2.27GHz (2267 MHz)
Operating System: Windows 7 Ultimate, 64-bit
DirectX version: 11.0
GPU processor: Quadro FX 4600
Driver version: 197.59
CUDA Cores: 96
Core clock: 500 MHz
Shader clock: 1200 MHz
Memory clock: 700 MHz (1400 MHz data rate)
Memory interface: 384-bit
Total available graphics memory: 4095 MB
Dedicated video memory: 768 MB
System video memory: 0 MB
Shared system memory: 3327 MB
Video BIOS version: 60.80.0E.00.01
IRQ: 16
Bus: PCI Express x16
[Components]
nvCplUI.exe 2.8.322.02 NVIDIA Control Panel
nvWSS.dll 6.14.11.9759 NVIDIA Workstation Server
nvViTvS.dll 6.14.11.9759 NVIDIA Video Server
nvMoblS.dll 6.14.11.9759 NVIDIA Mobile Server
NVSTVIEW.EXE 7.17.11.9759 NVIDIA GeForce 3D Vision
NVSTTEST.EXE 7.17.11.9759 NVIDIA 3D Vision Test Application
NVSTRES.DLL 7.17.11.9759 NVIDIA 3D Vision Module (0)
NVMCTRAY.DLL 8.17.11.9759 NVIDIA Media Center Library
nvDispS.dll 6.14.11.9759 NVIDIA Display Server
NVCPL.DLL 8.17.11.9759 NVIDIA Compatible Windows7 Display driver, Version 197.59
NVCUDA.DLL 8.17.11.9759 NVIDIA CUDA 3.0.1 driver
nvGameS.dll 6.14.11.9759 NVIDIA 3D Settings Server>> un-installed the application...
problem was still there.
remove in the registry > EVERY THING THAT WAS CS5 related !
installed the application.
WORKS FINE ! ...
great...
because of the pluggins situation i kept CS4 to do the work.
and when sapphire released the CS5 version > OK ! we purchased the license for it !
I barly used since then, focusing on finishing some prod with a safe CS4 .
And then today !...
THE same problem is back !...
here is the APPLICATION EVENT VIEWER LOG
Faulting application name: AfterFX.exe, version: 10.0.0.458, time stamp: 0x4bb2fd36
Faulting module name: AfterFXLib.dll, version: 0.0.0.0, time stamp: 0x4bb334d6
Exception code: 0xc0000005
Fault offset: 0x00000000004ea5a4
Faulting process id: 0x19e8
Faulting application start time: 0x01cb17f0e0ba353a
Faulting application path: F:\ADOBE\Adobe After Effects CS5\Support Files\AfterFX.exe
Faulting module path: F:\ADOBE\Adobe After Effects CS5\Support Files\AfterFXLib.dll
Report Id: 24dfc6d4-83e4-11df-a516-003048babbd9
and a screen grab of the problem.
thanks!
yann -
Adobe After Effects CS5 Crash and compatibility problems with Windows 7 64-bit
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Thank you
Giannis StravolaimosI solved the problem by myself.... as usual
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