After Effects CS5 Demo - Mask error & exporting issue

Hi,
When creating a mask, and "closing the box" for a better word, after letting go of the mouse and moving the mouse pointer elsewhere the mask will follow the pointer and elongate itself along the screen, distorting beyong what was required.
Secondly, I exported a clip to H.264 via Media Encoder. Media encoder didn't show a preview, although selected and the final result was a blank file.
I think there's still work to do on this release. oh, and although you've added Rotobrush, would have been nice to have kept Keylight 1.2, the second most used feature for expediancy.
Regards,
Harrison

regarding Keylight, from "Plug-ins":
"After Effects comes with several third-party plug-ins. These plug-ins are installed by default with the full version of Adobe After Effects software. These plug-ins are not included with the trial version of Adobe After Effects software."
Regarding the other issues, please file a bug report.

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PREVIEWS
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MEMORY & MULTIPROCESSING
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Under AJA Preview there are check boxes, one for "Video" and the other for "Preview." I've checked and unchecked them both and I'm still getting poor RAM previews. No matter what I have toggled, I seem to get between 1 and 2 fps for my RAM Previews.
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VeeMan1234 wrote:
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http://kb2.adobe.com/cps/852/cpsid_85260.html
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Thanks for reply Mylenium, much appreciated. I dont think I do mis understand completely however.
I understand some formats are constrained such as mpeg. And some wmv formats maybe constrained in some ways, but to quote Adobe online help
"In After Effects CS5, there is a known issue that causes WMV and FLV output frame rates to be constrained unnecessarily."
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the online help goes on to say
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When you say manually over ride the frame rates in the encoder panel I guess you are referring to Adobe Media Encoder which is an option and maybe would give better quality results too.
thanks
s

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What does "randomly" mean? What do you do, when the issue appears? Do you run games before? Use other programs? Also check the Event Viewer for the exact cause...
Mylenium

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I would recommend reviewing this thread http://forums.adobe.com/message/4274824#4274824. Please try the solutions listed within the thread to resolve your difficulties.

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VFXcrazyeffects wrote:
Hi everione, can you please helpe me!! I just installed the adobe after effects cs5.5 and when i startup the program it says "After Effects error: Crash in progress. Last logged message was: <4532> <AppDirs> <5> Required Dir= C:\Program Filles\Adobe\Adobe After Effects CS5.5\Support Files\ Required" Please can you help me?
Are you saying you installed AE only from the CS5.5 package?

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Info pc

Vinay.lk99 wrote:
...still i get the same error.
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Lenovo IdeaPad Y570
Intel i7-2670QM 2.20GHz
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Windows 7
NVIDIA GeForce GT 555M with CUDA & dedicated 1GB RAM
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Turn off your onboard intel graphics chip in the BIOS or configure your Optimus driver accordingly. Seems like AE is switching the graphics driver in the middle of things or the wrong one is used to begin with (that is the weaker intel chip). also simply updating all drivers may make the problem disappear.
Mylenium

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Configuration Error
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http://www.adobe.com/support/
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http://www.adobe.com/support/
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Mylenium

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