After Effects CS6 (11.0.4) freezes a MacPro (10.9.2-10.9.5) while rendering

Hi all,
we experience reproducable crashes of After Effects freezing the whole system while rendering.
AE-Version: 11.0.4 (CS6)
Mac OSX 10.9.2 (on a MacPro 2012 - same Problem on a MacPro 2013 with Mac OSX 10.9.5)
The Video-Card is a KONA LHi with Hardware-Driver 10.6.
Multiprocessing is turned on and we tried different configurations. (MacPro 2012 has 48GB RAM, MacPro 2013 64GB).
The Media Cache has been released.
Taking a look at the activity monitor I see that the "Adobe QT32 Server" does not respond right after starting After Effects.
That leaded me to the suspicion that some installed Quicktime-Codecs may be the cause.
Throwing away the AJA-Codecs located in "Macintosh HD/Library/Quicktime/" the Adobe QT32 Server runs fine but then I am unable to open the AE-Project properly.
Any suggestions are highly appreciated!
Thanks
Dankward

Hi Szalam,
the Codecs installed with the AJA-Driver are the latest so far.
Turning Multiprocessing off seems to help. The AE-Project that I got for testing doesn't crash anymore.
But rendering takes ages...
Thanks

Similar Messages

After Effects CS6 (11.0.2) update: bug fixes and added GPUs for ray-traced 3D renderer

We just released the After Effects CS6 (11.0.2) update.
There are a lot of bug fixes and additions in this update.
See this page for details:
http://adobe.ly/AE1102
Let us know if you have any trouble with this update.

I have this too, with ML 10.8.2 - pretty sure you can't install custom drivers. Did you find a solution?
EDIT: Didn't realise I had to update the CUDA drivers manually on OS X! Downloaded from here: http://www.nvidia.com/object/cuda-mac-driver.html and all is OK

Latest Version of After Effects CS6?

This may be a stupid question (is there such a thing?) but ...
As a CC subscriber, I currently have installed After Effects v. 11.0.0.378. Adobe Application Manager simply shows that AE is "installed." But I see at
http://blogs.adobe.com/aftereffects/2012/10/after-effects-cs6-11-0-2-update-bug-fixes-and- added-gpus-for-ray-traced-3d-renderer.html
that there is a newer version of AE: v. 11.0.2.
My question is two-fold:
(1) Why doesn't the Adobe App Manager notify me of an AE update?
(2) Should I update my CC version of AE manually to 11.0.2? Or will this mess up my Creative Cloud AE subscription somehow?
Thanks for any wisdom and guidance.
DS

Hi DrStrike9
Could you please Launch AE and click on Help>Update. It will launch AAM in updater more and provide you all available updates.
Thanks
Vikas

After Effects CS6 freezing when I import

Hey.
I have a problem with my After Effects. Everytime I import something, a few seconds after my mouse turns into "the spinning ball of death", and I can't do anything but forcequit out of After Effects. Then the next time I open AE, I hang on "Initializing Mediacore", but I know how to fix that. I have 10.8.2 Mountain Lion, and my Application Manager says that all of my Adobe programs are up to date (I'm running CS6). I run the trial version, and I'm thinking of buying it in a couple of days, just so you know I have the trial.
I am open to any kind of help, I have not uninstalled/reinstalled, and I have not tested with other footage than from my SONY HD Camera, and I've also tried with a Premiere Pro Sequence.
Thanks.

I found the problem. For some reason my camera records in 24.5 fps (very weird?), so after I changed that it worked. Except one thing, .mov files doesn't work. And let me answer those questions for you:
I use After Effects CS6 11.0.2.11, I'm using Mac OSX Mountain Lion 10.8.2, I'm trying to import .mov files, but it wouldn't work (that's my problem), so I changed to .mp4, but I would rather use .mov. Whenever I play the footage, whenever it shows up on the preview screen, my AE freezes. I do not use any thirdparty effects or codecs. My Mac-specs are:
3,4 GHz Intel Core i7 processor, 16 GB memory and an AMD Radeon HD 6970M 2048 MB Graphicscard.
Rest is just no, except the last one. I make a new comp and import files. Now, if I preview the imported file, my AE freezes, but only if it's a .mov file. And if I drag it into my timeline, it can stay there, but when I try to RAM preview or play it, it freezes.
Hope this can help you find a solution.

After Effects CS6 and CC crash when Composition panel is closed, moved, switched w/ Layer panel, etc

Kind of hard to word the problem in a non-confusing way, but here goes. After Effects CS6 and CC will only work if the Composition panel is in its default spot in the Standard workspace, and that it's the only thing displayed there. No layer or footage panels can be opened - it can only be Comp or nothing.
In other words, AE is 100% certain to crash if:
- The composition panel is closed or moved to another spot in the workspace.
- A file from the project is double-clicked and opened as a layer/footage panel
- Any attempt is made to switch the Standard workspace to another
The crappiest thing about this is that I've searched Google using as many different phrases as I can and haven't found any discussion about this particular problem. It's as if I'm the only one on Earth who is having this issue.
It should be noted that After Effects CS5 does not have this problem on my PC, but I need CS6 or better because that's what we're using at work now. I can't work from home (as I need to do occasionally) if AE won't work properly.
System:
Windows 7 PC, 12GB RAM, Quad-core AMD Phenom II X4 965 @ 3.7 Ghz, ATI Radeon HD 6700 series GPU (1GB)

It's not like a regular crash that instantly closes the program and has a "sorry, AE crashed" popup. It basically just freezes until the process is forced to quit.

Adobe After Effects CS6 takes FOREVER to lock existing frames before rendering

My After Effects CS6 locks up for 3 minutes "Locking Existing Frames" before it even begins to start rendering, every time I need to preview anything - even at the lowest possible quality.
The render goes perfectly normal - it is not the rendering that is the problem - it is the "Locking Existing Frames" process BEFORE rendering that freezes up my computer for 3 minutes, and ruining my life.
I am using Adobe After Effects CS6 on a Mac Book Pro with a 2.9 GHz Core i7 processor (2 cores) and 8 GB of RAM.
Please help me understand what is happening when it is "Locking Existing Frames," and what some solutions could be to reduce the amount of time it takes to do this.
ALSO: I have scoured the Web for hours looking for the answer to this problem, and to this point it has never been solved. If you can solve this issue, Adobe should give you a promotion and $1 million.

Hi Rick and Greg,
Thanks for the quick responses. Below are all the details to all your questions. Also - just to emphasize again - my rendering goes super awesomely fast. It is not the rendering. It is the "Locking Existing Frames" process before the rendering that is ruining my life.
FREE MEMORY:
This is brand new Mac Book Pro with hardly anything stored on it.
The 8 GB of RAM is split into 2 memory slots, each with 4GB of RAM
3RD-PARTY CODECS:
I am not aware of any third-party codecs in this system. I imported some fonts (ITC Franklin Gothic) and some video files (see below), but I am not aware of any third-party codec installed on this system.
DISC CACHE:
My Disc Cache is enabled
My maximum disc cache size is 69 GB
I do not have a seperate "fast hard drive" or "SSD" seperate from my main hard drive, where I store my footage.
MPEG SOURCE FILES:
If by source files, you're asking about the video files I imported:
2 MP4s (5 sec. each)
3 QuickTime .mov (3 sec. each)
1 Audio-only FLV. (2 minute background music throughout video; used to be a Premiere working file)
MULTIPROCESSING
Turned off, but still locks up forever before rendering.
ADDITIONAL FUN FACTS:
Here are some additional observations that might help:
It doesn't just take a long time to start rendering; it freezes my entire computer for the duration of the "Locking Existing Frames" process - putting my entire life on hold for 3 minutes, every time I need to preview a minor detail... It's a nightmare.
The video is 1 min. 45 sec. long so far, and has 15 sec. to go.
The video is comprised of 99 percent motion graphics, and 1 percent actual footage (Occupy Wall Street hates my footage)
The complexity in this video is that there are a lot of compositions inside of compositions inside of compositions, but even when I go to the very beginning of the first comp - where the only animation is a line being drawn with the "Stroke" effect - it still takes 3 minutes to "Lock Existing Frames."
Again... The rendering goes super fast after the "Locking Existing Frames" process. The problem is NOT with the rendering. The problem is the "Locking Existing Frames" process BEFORE the rendering starts.
This is my job and I can't do efficiently until I solve this problem, so I will be very responsive until we can identify the issue.
Thanks again for all your helpful responses!

Problem Saving in After Effects CS6

I am currently working on a project in After Effects CS6 that is no more than 40 seconds. Yet, when I try to save the project, After Effects will not respond. As a result, I must force quit the application and restart it. I believe it is a problem with the file because I have worked on different projects instead and they will save with no problem - ones that are much longer than 40 seconds! Not sure if it is a problem with my ram or memory, but I checked both and they all seem like they shouldn't be a result of the problem. Please help.

After Effects CS6 version 11.0.2
I have installed the most recent updates.
Mac OS X Version 10.8.4
Source footage: H.264
There are no error messages.
When this problem occured was whenever I tried to save the project. I was not able to save my changes since.
I have never had a problem with it until now. All my other projects are saving correctly but this one seems to freeze up whenever I do try to save it no matter what change I have addressed.
I currently have Quicktime Player Version 10.2
I do not run any other software but Finder and/or Adobe Bridge CS6 while I am in After Effects.
I have a few plug-ins installed to After Effects but they have not affected any computer performance or created saving issues.
My computer is a MacBook Pro 13-inch, mid 2012. It has a 2.9 GHz Intel Core i7 processor along with 8 GB 1600 MHz DDR3 memory/ram. It has Intel HD Graphics 4000 512 MB and 373.99 free gigs of space. However, I noticed that over 280 of my 750gig hard drive are videos, a majority from After Effects. It would be nice to know how to perform a disc cleanup so I could perhaps solve the problem through that option. I have no external hard drives nor are any connected.
I have no third-party hardware involved.
I am not aware that I am using OpenGL to render my clips.
This problem only occurs when saving my project on this .aep file only!
I have tried emptying my disk and audio cache which has not helped ... I hope I will not have to re-install After Effects because that is the last thing I would want to do.
Hope this information helps ... thanks guys!

After Effects CS6 - Very slow workflow

Hi everyone, my first writing in adobe forums. I've contacted 3 adobe support agents, but I didn't get much help from them. Recently I switched from PC to Mac Pro, having Adobe Production Premium 5.5 for Windows and now upgraded to Adobe Production Premium 6.
First I tried a trial of After Effects CC and I was surprised how slow it is. Now I'm using AE CS6 full version and it's a bit better, but still pretty dang slow. (The video I made for adobe support explaining the problem is here: http://www.youtube.com/watch?v=-jsZZpH0vYU )
To try to cut long story short. In the video adove, I've created couple of text layers and couple of shape layers. Made them 3D. Added a camera too. When I move the camera, everything is refreshing extremly slow. It's like you're having 100 3D layers and very busy scene,
and actually it's few most simplest 3D layers. The agents from adobe support told me to switch to half rez, or draft mode etc. But the problem is, I do not want to work in half rey, draft mode or something similar, with my configuration it should work pretty normal. Never
had these kind of problems in AE CS5.5. I tried everything, updated the software, updated my Mac OS, disabled global cache, even disabled multiprocessing etc. Btw, rendering is okay.
Is this the way CS6 is made? Is it supposed to be slow? Because, literally I got an answer from the agent that AECS6 is designed like that, in other words, to be slow
I really have no idea anymore how to make this work. I would like to get back to my lovely 5.5, but I only have license for Windows. If you guys could help me, I would really appriciate that.
I use:
* Mac Pro
* 2 x 2,4 GHz 6-Core Intel Xeon
* 64 GB 1333 MHz DDR3
* ATI Radeon HD 5870 1024MB
* 2TB HDD
* 2 x Apple LED Cinema Display 27"
* After Effects CS6 - 11.0.2.11
* Mac OS X 10.8.4
* I haven't had this problems ever before (using ae for quite some time)
* At the moment no 3rd party plugins installed
Thanks!
Mirza

You'll have to get used to creating Ram Previews and using AE's interface in the right way. You should really go through the getting started materials on the home page and take a look at the FAQ. AE is a layer based pixel calculating beast that will do a lot more to a movie at 60 frames per second than Photoshop will do on to a still image. After Effects is essentially Photoshop for movies with a lot more options.
If you want to smoothly drag through the timeline and playback multiple cuts with simple transitions and two or three layers then use Premiere Pro. If you need to use 20 layers and 60 effects to create a stunning composite or motion graphics effect then you're stuck with rendering at just about any price point.

After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?

Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again.

After Effects CS6 Crashes Upon Opening

Here is the problem:
I have After Effects CS6, and it and other creative suite programs have been working just fine, until recently. This just started a few days ago after every time I open After Effects to start a project it immediately closes and I receive this screen. I don't even make it to a project panel.
under the view problem details it reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.0.378
Application Timestamp: 4f6d63ab
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to "check online for a solution and close the program" but not results come of it.
Potential source of problem : I was uploading a Camera Raw sequence into AE when it decided to stop responding. Upon trying everything to revive the program I had to force quit. Since then the program has been acting funky on me.I was able to open AE successfully twice by right clicking the AE icon in my bar then selecting a specific project from the pop up menu.
But since then, this quick fix no longer works I have uninstalled the program once, then re-installed the program, upon which it worked for 2 days, then stopped working and here I am. My exact steps when trying to open the program are 1. turn the computer on 2. click on the AE icon in my taskbar 3.Error screen
Here are my system specs:
I have done all of the recent updates available
If there is anymore information I need to provide please let me know. There is no other third-party hardware or related items on this computer.
thanks in advance

So I updated After Effects, It all seemed to be working just fine. And then a day ago it started doing the same thing. I have updated everything for the computer and on AE. Any idea how to fix it? If it is the caches, trash, etc.. how do I deal with this problem?
New problem signature reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.4.2
Application Timestamp: 52886341
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439

HP 15-d030nr: What Upgrades Do I Need To Make In Order To Be Able To Use Adobe After Effects CS6?

HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
This question was solved.
View Solution.

Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Adobe After Effects CS6 on PC when starting says...

Adobe After Effects CS6 on PC when starting says "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled." *hits okay* "After Effects error: Crash in progress. Last logged message was: <196> <DynamicLink> <5> G:Adobe After Effects Cs6\Support Files\32\dynamiclinkmanager.exe" After this it doesn't work. PLEASE HELP!

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6 - how to uninstall/reinstall or transfer license to a new computer

My old computer has crashed, and so I built a new one recently. I have been installing all the applications for it, downloading files, so on and so forth. I recently insterted one of the hardrives from my old computer, and was able to see the files I had from my old computer. All of my adobe applications are on there, and I can see them, however; I cannot use them, which is okay, since most of them were free applications that I could download from the website. But Adobe After Effects CS6, which is the application I really need, does not open it; instead, it reads: "Configuration Error: Please uninstall and reinstall the product. Error: 16". I bought the CD for After Effects last summer, but I cannot find it anywhere. I heard you don't need the CD to transfer the license to a new computer, but I can't figure out how to do this.
Any help would be greatly appreciated, since after building my computer, I have absolutely no funds nor interest to buy another After Effects CD.
Thanks,
John W. King
Other information:
-OS: Windows 7 SP1

You must have the activation number provided when you purchased your CS6 product. If you don't, find proof of purchase (a receipt or credit card statement) and call Adobe Support.
Download your CS6 product here:
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Install it and activate with your activation code.

Adobe After Effects Cs6 Installation Error. HELP!

When i do my installation of Adobe After effects cs6, i install as trial version, because i want to see what it is like, and i do everything like everyone says, and then it stops at 2 percent saying Installation Failed and it comes up with these solutions, and i did them all about 5 times and it STILL wont work! SOMEBODY HELP!
And it also saidthis in the error summary:
Payload '{0A1E2FE2-B2AD-42F4-9C74-641853FB093A} Photoshop Camera Raw 7 6.0.98.0' information not found in Media_db.

I have exactly the same problem when installing CS6 Trial.

Adobe After Effects CS6 ERRORE

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

After Effects CS6 (11.0.4) freezes a MacPro (10.9.2-10.9.5) while rendering

Similar Messages

Maybe you are looking for