After Effects CS6 export to Lightwave option isn't available

I'm trying to export a camera motion from After Effects CS6 to Lightwave 11.5, but the option isn't even available in the File>Export menu. Is there a special download I need to install?
I watched several tutorials, and none of them mention a special plugin.

I gave up on LW after that Core debacle and only loosely follow things there, but I would assume that the new workflow would require a specific plug-in to be installed similar to Cinema 4D's exchange plug-ins. Maybe refer to the LW help ofr ask on the NewTek forums...
Mylenium

Similar Messages

No option for export pro res 422 from after effects cs6

There is no option for export prores 422 from after effects cs6 on new mac os 10.8.2 shows up and works on older mac 10.6.8
How can I get this option back?

I will guess that you used to have Final Cut Pro, but you no longer have it. Generally, only machines with Final Cut Pro installed are able to write to ProRes 422.
There are third-party codec packages that do write to the ProRes family of codecs. They have been discussed in this forum, and you could search for their names. I'm sorry to say that I don't remember them.

Exporting layers of audio from After Effects cs6 to Premiere / or Audition? Is this possible?

exporting layers of audio from After Effects cs6 to Premiere / or Audition? Is this possible?
Help - I have an After effects project with multiple layered files and want to copy these to Premiere / Audition. For example I know if you select multiple video files from After Effects these can be pasted straight into Premiere intact - but this does not work with audio. I want to take existing layered audio files from After Effects to Audition / or Premiere but can't copy and paste - is there a simple solution for this?

Hi thanks Dave for responding - yes that could work as a 'workaround' - I was hoping there would be a way I can keep the existing independent audio layers and corresponding audio levels from After Effects- in the same way I can copy and paste video files from After Effects to Premiere - rather than exporting a flattened AIFF /WAV from After Effects.
This would then allow me a lot more control working on the final edit - especially as currently a lot of the audio layers overlap. It does seem there is no simple solution for this, so otherwise I can do what you suggest - and 'stagger all the audio files' in sequence so they do not overlap on the timeline and then when I import the flattened exported AIFF file into Audition/ Premeire / I then can cut it up again and recreate the overlaps. Was hoping there might be a simple copy + paste method or other 'export method' but I guess this is simply not possible. It would save me about 7 hours of work, but not the end of the world I guess
One final point - some of the audio clips are .mp3s but the majority are WAVS, hopefully this should not create any issues on the export.
thanks again for your help, if you or anyone has any other solution pls let me know
Best
Alex

After effects cs6 isn't showing as an available app in Creative Cloud

can anyone answer why this isn't available on my list of products in my creative suite, which I pay an annual fee for. No version of Ae is showing. I can download the cloud version via the internet while logged in, but I want cs6 as it's what I use at school.

Hello yvonne,
Adobe After Effects CC is part of CC and so you will see only this, not the cs6 products, in your CC Apps. After effects cs6 - which you have installed - you only will find in your Adobe directory. I'm using windows and so I can use it by clicking into my start menu or - if necessary - into a desktop shortcut link.
Hans-Günter

Creative Cloud thinks After Effects CS6 is on my computer, but it isn't.

I never installed the trial version of After Effects CS6, but when I went to do so, Creative Cloud said it was already on my computer and up to date.
I searched in all of my system files and nothing came up. I know for sure I have never used it. I can't download the trail from the adobe website because it automatically opens up Creative Cloud, which can't uninstall programs, so I can' get After Effects.
Help

http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

After Effects CS6/CC isn't running on windows8.

Hello,
I have upgraded my Laptop (ASUS K55VM-SX046R) from windows 7 to windows 8 pro.
and I have tried installing Adobe After Effects CS6 as well as CC both one by one. Both gets installed successfully and even opens without any error. But then i got this kind of screen(same as i have attached), In composition area, it just shows white blank portion, there should be video instead. But I'm not getting the video and just this white screen. Same happened with Photoshop CC (64bit), in drwing canvas it was showing just a balnk space (not white color, but of grey or any default color), and when i installed 32bit version Photoshop CC, it worked perfectly. Anyways, Photoshop issue is just to ask you that, is it because of 64Bit versions or anything else?
Please help me out with After Effcets CS6/CC.
Thanking You :-)

Same old: You have messed up your CoDecs by installing some CoDec pack or whatever or there is an issue with hardware accelerated decoding due to a misconfigured graphics driver. Update the driver, uninstall the CoDec pack, reinstall the Adobe programs.
Mylenium

Color in .mov file from After Effects CS6

Scrren shot of how my animation looks in After Effects CS6 (on the left), vs. how it looks when rendered to a .mov file. (on the right). See how washed-out the colors look?
I am on a Mac, latest software versions and OSX.7.4. The source material is in RGB mode, Color Setting is Adobe RGB 1998, which is my wRGB working space. Color settings are synchronized across the entire suite. In the AE project settings, I see that color management is turned on and we are indeed in the Adobe RGB 1998 color space.
Possibly export settings, because I do not know thing one about those!
Thanks,
--Carol Gunn
Gunn Graphics
Austin, TX

Read this FAQ: What is the best format for rendering and exporting from After Effects?
Then I would suggest trying a different codec. When you send your comp to the Render Queue it says lossless next ot the Output Module Settings, that means that it's using After Effect's defualt lossless settings, which uses a codec called Animation. Animation is an ancient codec that delivers huge files and it isn't used so much in production anymore. If you click on lossless the Output Module Settings screen will come up where you can change the format of your render and you can change the codec by hitting the Format Options button.
I've seen that washed out issue before with the Animation codec and just did some tests. I also played with the Color Management settings using the Animation codec by going to the upper right hand tab in the Output Module Settings menu. That seemed to have no effect on the final look of the render. A quicktime render with the Apple ProRes 422 (HQ) codec seems to match the AE screenshot almost identically.
Unfortunately, you can't get the ProRes codecs without having either Final Cut Pro installed or Apple Motion. I think it's possible to buy them from the Apple website. However, there are other lossless codecs you can try such as Uncompressed YUV 10bit or 8bit, but I just did a test and I got a much darker render than the ProRes renders and the screenshot. Judge for yourself what's best...
If you want ot know more, here's an FAQ on the basics of rendering and exporting in AE...
http://help.adobe.com/en_US/aftereffects/cs/using/WS3878526689cb91655866c1103a4f2dff7-79f4 a.html#WS3878526689cb91655866c1103a4f2dff7-79f1a

Encoder settings for WMV9 in After Effects CS6

Hello!
I'm wondering if there's any way to get more information about the settings used by the encoder when using WMV9. The reason why I ask is that I do some work in After Effects CS6 but then want to use Microsoft Expression Encoder 4 to encode a video in WMV9. However, there's a catch!
When I encode a video in WMV9 using After Effects the results are great and, when comparing frame by frame with my source video, the results match up pretty much perfectly. But, when I encode using Microsoft Expression Encoder 4 the WMV9 generated seems to fall behind the source video between keyframes... hence why I'd like to have more insight into how After Effects configures the encoder. I'm not too familiar with all this which probably doesn't help.
In both cases I make sure to encode in 30fps, using the main profile, constant bitrate, but then there's a load of extra options in Expression Encoder not available in After Effects.
Alternatively, if anyone knows of a way to encode a wmv9 using a command line utility (other than the Expression Encoder SDK) please let me know.
Thanks!

Yeah, unfortunately I do. The source is generated from a series of images and exported at 30 fps. I did have a problem earlier where one of my clips was exported at 30.01 and I saw it become offsync over time. Now, when I import all the clips in After Effects to compare them they are all listed as 30fps.

After Effects CS6 - Initializing Mediacore Issue - More Complex.

Hi, I recently got After Effects CS6, and I have had the program open a few times - when I say a few, I mean 4 or 5, all in the same day, and I was only opening and closing the program to check to see if I'd installed plugins correctly. So, anyway back to the point; I sat and created a 10 second clip for which I was going to use for a YouTube intro. I finished and exported the clip, only to find that after I had saved and closed the program, the clip I had exported was some form of .AVI that had encoded incorrectly (or something similar, this part isn't particularly relevant.) Then when I tried to re-open AE, the program hung at the 'Initializing Mediacore...' section of the loading screen, and it has done for a while now. I have tried restarting, re-installing, removing the 3rd-party plugins, and re-intalling QuickTime. I've been reading all the forums and looked up the issue on YouTube, and all the answers are wrong or lacking information about my issue. Every working answer I find is either about about a Mac issue, or any Windows issue keeps mentioning these 3 programs; Adobe QT32 Server.exe, dynamiclinkmanager.exe, and PProHeadless.exe, none of which I have.
I run a 64-bit, Windows 7, Acer Aspire with 4 GB of RAM. Any helpful - emphasis on the helpful there - information will be greatly accepted.
Cheers.

The executables are in the program directories. Still, none of that is probably relevant. Something is damaging your media cache and/or blocking those services from even launching, which takes us back to basic trobleshooting steps which are:
Run as admin
Turn off security tools
Verify file and folder permissions on the temp and user directories
Cehck drive integrity and health
More here:
Important Directories
Installation Preparations
Mylenium

After Effects CS6 - Very slow workflow

Hi everyone, my first writing in adobe forums. I've contacted 3 adobe support agents, but I didn't get much help from them. Recently I switched from PC to Mac Pro, having Adobe Production Premium 5.5 for Windows and now upgraded to Adobe Production Premium 6.
First I tried a trial of After Effects CC and I was surprised how slow it is. Now I'm using AE CS6 full version and it's a bit better, but still pretty dang slow. (The video I made for adobe support explaining the problem is here: http://www.youtube.com/watch?v=-jsZZpH0vYU )
To try to cut long story short. In the video adove, I've created couple of text layers and couple of shape layers. Made them 3D. Added a camera too. When I move the camera, everything is refreshing extremly slow. It's like you're having 100 3D layers and very busy scene,
and actually it's few most simplest 3D layers. The agents from adobe support told me to switch to half rez, or draft mode etc. But the problem is, I do not want to work in half rey, draft mode or something similar, with my configuration it should work pretty normal. Never
had these kind of problems in AE CS5.5. I tried everything, updated the software, updated my Mac OS, disabled global cache, even disabled multiprocessing etc. Btw, rendering is okay.
Is this the way CS6 is made? Is it supposed to be slow? Because, literally I got an answer from the agent that AECS6 is designed like that, in other words, to be slow
I really have no idea anymore how to make this work. I would like to get back to my lovely 5.5, but I only have license for Windows. If you guys could help me, I would really appriciate that.
I use:
* Mac Pro
* 2 x 2,4 GHz 6-Core Intel Xeon
* 64 GB 1333 MHz DDR3
* ATI Radeon HD 5870 1024MB
* 2TB HDD
* 2 x Apple LED Cinema Display 27"
* After Effects CS6 - 11.0.2.11
* Mac OS X 10.8.4
* I haven't had this problems ever before (using ae for quite some time)
* At the moment no 3rd party plugins installed
Thanks!
Mirza

You'll have to get used to creating Ram Previews and using AE's interface in the right way. You should really go through the getting started materials on the home page and take a look at the FAQ. AE is a layer based pixel calculating beast that will do a lot more to a movie at 60 frames per second than Photoshop will do on to a still image. After Effects is essentially Photoshop for movies with a lot more options.
If you want to smoothly drag through the timeline and playback multiple cuts with simple transitions and two or three layers then use Premiere Pro. If you need to use 20 layers and 60 effects to create a stunning composite or motion graphics effect then you're stuck with rendering at just about any price point.

After Effects CS6 error: RAM Preview needs 2 or more frames to playback - any ideas please?

Hi everyone,
I'm running After Effects CS6 (11.0.4.2) on a MacBook Pro 2.8Ghz with 16GB RAM (Mac OS 10.9.4)
As a test, I created a 3 and a half minute Sequence in Adobe Premiere CS6, and then imported this into After Effects CS6, and placed it on the AE timeline.
This footage involves a couple of 1920x1080p footage movies, some psds and a large number of JPGs exported from two videos arranged as a sequence in two layers in Premiere, one on top of the other. So all in all for a Premiere / After Effects file I'd say it's reasonably heavy.
I then did a RAM Preview with Multiprocessing switched off - the 3 and a half minute sequence loaded into RAM, taking about 1min 30seconds, and played back in realtime at 25fps. This worked fine with 3,4,5 and 6 GB RAM available to other applications in the Memory Preferences. All things considered I think this is quite good. I can make changes, reclick the RAM Preview icon and my changes load into RAM and it previews ok.
My only 'complaint' is how long the RAM Preview takes to load up the whole thing.
I've been reading up on Multiprocessing and decided to try this to see if I can speed up the time it takes my RAM Preview to load up.
So I looked at some recommendations from Adobe and read information on various forums including this one.
My settings in the Memory Preferences are currently
• 6GB reserved for other applications
• Reduce cache size when system is low on memory - unticked
• After Effects Multiprocessing - ticked
• Installed CPUs (processor cores) - 8
• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
This combination takes about 25 seconds to load up my 3 and a half minute sequence which I thought was pretty amazing.
I then pressed the stop button and then the play button - so now just playing the sequence briefly.
And also added a new layer - into the timeline - just a simple shape.
Then I tried a RAM Preview again.
I found I could load up part of the sequence but not load the whole thing into RAM.
I kept trying to get a RAM Preview and got this message
"After Effects error: RAM Preview needs 2 or more frames to playback" which seems to prevent RAM Preview from working.
Eventually I quit and restarted After Effects and the problem went away temporarily and then came back when I tried again.
I tried various changes to the Memory Preferences - trying 3GB available for other applications. This gave 13GB of my 16GB RAM to After Effects.
This made it take slightly longer for the After Effects error to appear but it still appeared.
I tried ticking Reduce Cache size in the Memory Prefs - the After Effects error still appeared, so having read this is supposed to make the issue better I now leave it untucked, but as far as I can see ticked or untucked, it makes no difference, the problem remains.
I've since tried -
Making 2,3,4,5 and 6 CPUs available for other applications.
Changing the Background RAM allocation per background CPU to 0.75GB, 1GB, 1.5GB, 2GB and 3GB
Lots of combinations.
But in the end, I always get the "After Effects error: RAM Preview needs 2 or more frames to playback" error.
It might take less or more time for the message to show up, depending on the combination of settings, but in the end I always got the same message appearing.
And I notice that I can RAM Preview less and less of the timeline. i.e. it becomes more blue than it does green and will load in only a small section of the timeline as opposed to the whole thing.
Reading further, I tried Edit > Purge > Image Cache and Edit > Purge > All Memory but still get the error message.
I also tried ensuring there were no other applications running e.g. Safari or Chrome or Firefox. And certainly not Photoshop or Premiere etc.
Reading even further, I tried two Memory management applications - 'Memory Clean' and 'Purge.'
Neither has had any effect - the After Effects error still appears.
Then I went back into the Memory and Multiprocessing Preferences.
I unticked Render Multiple Frames Simultaneously. And now the RAM Preview loads the whole 3 and half minute sequence in entirety, taking about 1 and half minutes to do so. It's working as perfectly as if I'd just quit and re-opened the application.
Then I went back into the Memory and Multiprocessing Preferences.
I reticked Render Multiple Frames Simultaneously.
The chose Edit > Purge > All
And tried a RAM Preview again. It loaded up in 25 seconds, but then, as previously, the error message came.
I tried Edit > Purge All - no effect.
And I tried going into the Media and Disk Cache Preferences and clicked Empty Disk Cache - still the problem remains.
I understand from my reading that After Effects CS6 11.0.2 was intended to fix this issue but I'm on 11.0.4 and as far as I can tell, I still have it - assuming it's the same thing.
As far as I can see, not using Multiprocessing allows me to work without these errors but take a bit longer to load the RAM Preview.
However I'd like to be able to use Multiprocessing as it seems it can potentially speeds things up quite a lot. I realise I could just not use it and AE would work, but I'd rather be able to make use of a feature of the software if possible, especially if it will speed things up and make optimum use of the my computer's hardware.
I've downloaded a trial copy of After Effects CC 2014. I'm still testing it but as far as I can see the RAM Preview error appears in this version of AE as well, but can take bit longer to show up in my experience.
Thanks everyone - if anyone has any thoughts or advice I'd appreciate hearing your opinions.
Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
After you have adjusted your settings according to the recommendations on those pages, restart your computer and try again.

HP 15-d030nr: What Upgrades Do I Need To Make In Order To Be Able To Use Adobe After Effects CS6?

HP 15-d030nr, what upgrades do I need to make in order to be able to use adobe after effects cs6?
I installed Adobe After Effectss CS6 because I was told by HP Support that it would still work; it doesnt. It is very slow, and locks up bad. What upgrades do I need to do, or am I looking at having to go buy another labtop? Also, can I do these upgrades myself - at what cost?
**HP 15-d030nr**
Hardware
Product Name 15-d030nr
Product Number F5X99UA
Microprocessor 2.0GHz Intel Pentium N3510 Processor
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3L SDRAM (1 DIMM)
Memory Slots 2 user accessible
Video Graphics Intel HD graphics
Display 15.6-inch diagonal HD BrightView LED-backlit touchscreen display (1366x768)
Hard Drive 500GB 5400RPM hard drive
Multimedia Drive SuperMulti DVD burner
Network Card 10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity 1x1 802.11b/g/n WLAN
Sound HD Audio with stereo speakers
Keyboard Full-size island-style keyboard with numeric keypad
Pointing Device Touchpad supporting multi-touch gestures without on/off button
External Ports Multi-format digital media card reader for Secure Digital cards 1
SuperSpeed USB 3.0
2 Universal Serial Bus (USB) 2.0
1 HDMI
1 VGA (15-pin)
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack Dimensions 1.11 in (H) x 14.88 in (W) x 10.20 in (D) Weight 4.96 lb Power 45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery ID Mech Description Front facing HP TrueVision HD Webcam with integrated digital microphone
**After Effects CC (2014) system requirements and language versions Windows**
Intel Core2 Duo or AMD Phenom II processor with 64-bit support
Microsoft Windows 7 with Service Pack 1, Windows 8, or Windows 8.1
4 GB of RAM (8 GB recommended)
5 GB of available hard-disk space; additional free space required during installation (cannot install on removable flash storage devices)
Additional disk space for disk cache (10 GB recommended)
1280 x 1080 display
OpenGL 2.0–capable system
QuickTime 7.6.6 software required for QuickTime features
Optional: Adobe-certifi ed GPU card for GPU-accelerated ray-traced 3D renderer
Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services.*
*I also have a 1TB external hardrive*
This question was solved.
View Solution.

Your problem is that the program wants a good video card and a fast hard drive and lots of memory and you have none of the above. If you upgraded the RAM to 8 gigs and installed a solid state hard drive you might make the program useable but the real bottleneck is going to be the Intel HD graphics, which cannot be upgraded.
You do have an open slot to add one 4 gig memory module. This is an easy relatively inexpensive upgrade. See here:
https://www.youtube.com/watch?v=L7FvZ-JduRM
http://www.crucial.com/usa/en/ct51264bf160b
I would try this a step at a time. Next would be the solid state drive. That would cost maybe $150. Post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Adobe After Effects CS6 cannot be opened because of a problem

Hi,
Sorry if I'm posting in the wrong place - I can't find sections navigation on these forums.
Running Mac OSX 10.8.5
I tried uninstalling AE CS6 and then reinstalling AE CS6 - same issue happened.
AE was working fine until I tried to open it today. It's probably been a couple weeks since I last used it.
I don't know if I'm able to get any help here. It' just an issue I don't know how to troubleshoot.
Report below.
Process:         After Effects [952]
Path:            /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         11.0 (11.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [226]
User ID:         503
Date/Time:       2014-04-19 13:48:12.009 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          2714278 sec
Crashes Since Last Report:           40
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      F8624CC6-A1CF-AC8E-8BDA-BD8FD82496A2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB3.0 Card Reader, 0x0781 (SanDisk Corporation), 0xb6ba, 0x1a120000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a130000 / 4
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a133000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a132000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

Todd,
Thank you so much for your help!
I am trying to follow your advice and install AE CS6 through the Creative Cloud application, but it seems that I can only install AE CC through the Creative Cloud application.
The text on this page ( http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html ) seems to indicate that I can choose a version to download, but when I navigate to the linked download page ( https://creative.adobe.com/products/aftereffects ), I am not given the option to choose which version to download. I can only download AE CC through Creative Cloud.
Below is a screencap of what I see when I am on the download page - this differs from the screencap shown as an example on the page instructing me to go there.

Problem with Adobe After Effects CS6 on Windows 8.1 PRO

Hi Adobe Systems guys, I would like to know when the error will have the solution presented Adobe After Effects CS6 (Latinoamerican Spanish Version) running Windows 8.1 PRO, and throwing the following error.
I've tried the latest available update 11.0.3 but does not correct the problem. I wonder when will be ready the solution because with Illustrator CS6 also was the same but with the solution described in this page, http://helpx.adobe.com/illustrator/kb/illustrator-does-not-start-windows-81.html was solved perfectly.
I appreciate prompt as we need urgent help to use the software in its Spanish version as was originally purchased. thanks

That such a friend, for I tell you that none of their solutions is an option for me because:
• Wait a couple of months with no after effects in the hope That a patch will come ... someday
R:/ The problem is not mine, is problem of Abode and therefore investing heavily in the creative suite CS6 and for that to be an option.
It's not fair to have to beg for a solution.
• Upgrade to CC and enjoy all the latest features
R:/ It is not possible , because we will not spend more money than they already invested in Suite CS6
• Use After Effects CS6 in English
R:/ It is not possible as the staff in charge of managing this program if it is not handled in English and therefore bought the suite in Spanish .
• Roll your computer back to Windows 8 instead of 8.1
R:/ It is not possible as it is known all Windows 8.0 failures we have put in 8.1 PRO .
I do not understand is that if Adobe Illustrator had the same problem and it was fixed within a couple of days getting the patch , why not do the same with After Effects CS6 in Spanish . All users of this suite CS6 and buyers deserve respect and prompt solution to the problems that are the fault of Adobe.

After effects CS6 error file cannot be imported - this 'moov' file is damaged or unsupported

Hi there,
I'm working in After Effects CS6 (11.0.2.11)
I imported an AAF that was exported from Avid MC 6.5.2. I colour corrected and graded the sequence using colorista 2 and magic bullet looks and some other native AE FX.
Before exporting I decided to double check something to do with the audio. I imported the same AAF into FCP 7, took a quick look, but decided nothing needed to be done. I tabbed back to AE (which was left open), and upon returning, AE started giving me all these 'damaged or unsupported' errors.
Subsequently, AE will now not import any quicktime movies - even ones I rendered out of after effects earlier in the day (these quicktimes use ProRes422 codecs, animation codecs and other lossless codecs)
I've restarted, re-exported the AAF several times using diff settings, uninstalled perian... but to no success.
Anyone got any good ideas? I've had this happen before, where AE will import an AAF and it works first time no problem. Then something happens when I re-open the project and boom... 'moov' errors. It's really odd and very annoying - esp since it now won't import other normal quicktime movies too - with the animation codec. I have quicktime 7 pro installed and quicktime X on Mountain Lion (OS 10.8.3).
-Rich
Editor,
Caravan Media, New Zealand
System Details: MacPro (OS10.8.3) 2 x 2.93GHz 6-Core Intel Xeon, 24GB RAM, Radeon HD 5870 1GB

I have the exact same problem on a Mac with 10.8.3 and After Effects from the Adobe CS6 MasterCollection (AE 11.0.2.11 (german)): all of a sudden I cannot import any native QuickTime-Movies (ProRes, Animation) or even movies that use e.g. H264 in a QuickTime container. Even projects that worked 2 days ago that contain QuickTime-movies will not open anymore.
This happened 2 days ago without any action from me that I can think of that could have caused this. I did not install any new codecs or plugins, nor was there anything in the apple software update.
What I tried/checked so far (to no avail):
disks are OK,
file permissions are OK,
no Firewall is blocking anything,
deleted AE-prefs,
removed all 3rd-party plugins,
removed all 3rd-party codecs.
Edit: I did some further poking around, and it turns out that after deleting or resetting file permissions of the folder "~/Library/Preferences/Adobe/After Effects" AE will briefly allow you to open an existing project that contains QT-movies. If you then try to import any QT-movie you get the error message -- and after that you cannot open the project again.
This is really bad -- AE is basically unusable right now.
P.S.: The (german) error-message is this: "After Effects Fehler: Die Datei "filname.mov" kann nicht importiert werden: Datei "MooV" ist entweder beschädigt oder wird nicht unterstützt."
Message was edited by: Hanz Franz
Message was edited by: Hanz Franz

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